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Z New York Hotel

Certificate of Excellence
Hotel website
11-01 43rd Avenue, Long Island City, NY 11101
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10% off room rate
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Z New York Hotel
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1,058 Reviews from our TripAdvisor Community

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Port Coquitlam, Canada
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, comfy beds, modern, roof top would be great in the summer! There are 3 restaurants about 3 blocks away. One was a great diner called Rosie's. Other than that it's industrial. It's about 6-8 blocks til you hit a main road with some pubs, restaurants and the subway. Staff are great. There is a shuttle into Manhattan that... More 

Helpful?
Thank Irene3981
Germany
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a little diamond in the rough my friends and I stayed at the Z hotel for a week and it was so amazing. We got to the hotel a little early so we couldn't check in till 3 but the front desk was more then glad to help us store out bags in there storage room and... More 

Helpful?
Thank anna s
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel made the experience complete. With the most beautiful view over the city, lovely food and clean rooms i recommend this hotel to everyone. We could also borrow the bikes for free. The only problem was the noise but what else would you expect from New York.

Helpful?
1 Thank Milan N
Athotel, General Manager at Z New York Hotel, responded to this review

Dear Milan N, Thank you for taking the time to write your review of our property. We look forward to seeing you on your next trip to New York City. I very much look forward to hearing from you. I can be reach at 212-317 7000 or gm@zhotelny.com Best regards, Jan More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Of course the view was quite spectacular looking over the bridge and Manhattan. However, one big flaw was that the reception staffs were not the most helpful. I asked about the shuttle bus but they seemed to be not so happy to help me out. Once again when I tried to book the bus for the evening there were two... More 

Helpful?
1 Thank Bung A
Athotel, General Manager at Z New York Hotel, responded to this review

Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We are very sorry to hear that we have not lived up to your expectation. Generally, since shuttle bus is complimentary, at night we do not require reservations. Also, rest ensured, that we will take you comments for... More 

Belfast, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in the Z Hotel for 5 nights and thoroughly enjoyed it. There are a few things that could be improved - the Continental breakfast whilst sufficient for me could be improved somewhat. The same offering with no choice whatsoever every day could get a tad boring after a while. The perspex windows in the corridor...I'm sure there's a... More 

Helpful?
2 Thank jai_dee74
Athotel, General Manager at Z New York Hotel, responded to this review

Dear Guest, Thanks for your kinds words and the time you took to share them with us. We look forward to another opportunity to host you at our property and make you experience even more enjoyable. Best Regards, Jan More 

England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed the week of the snow storm in New York and the staff was amazing and so helpful even though we were stuck in the hotel it was wonderful to look out our window and see the amazing skyline not to mention the beds were out of this world comfortable. Now to talk a little bit about the restaurant... More 

Helpful?
4 Thank carol b
Athotel, General Manager at Z New York Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property. Your comments are very much valued. We look forward to seeing you on your next trip to New York City and please do not hesitate to contact me personally at gm@zhotelny.com More 

Hobart, Australia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Soooo, basically stayed here whilst in NY, and were disappointed. Started out well, we asked for an upgrade (as you do on your honeymoon) so we got told we would be upgraded after the first 2 nights as they would have a room free, so we waited. In the meantime the TV wouldn't work, the cold water was never cold,... More 

Helpful?
6 Thank jake7009
athotel, General Manager at Z New York Hotel, responded to this review

Dear Guest, we are very sorry to hear that we have not lived up to your expectation. We will certainly review your comments and work on the rectification and definitely review our process to ensure a perfect hotel experience and also ensure temperature control is working as it should be. I very much look forward to hearing from you. I... More 

Paisley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Took a taxi from JFK to the hotel, $50, only took about 30 minutes. Reception staff very friendly and helpful especially Chad. We had king bed with sofa/bed. Very comfortable with amazing view of NYC. Great room, only negative was glass see through door in bathroom. Wifi was free and worked very well in our room. Bar was nice, very... More 

Helpful?
4 Thank kritchie66
athotel, General Manager at Z New York Hotel, responded to this review

Thank you for your review. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Jan More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for one week at the beginning of January 2016. Firstly, we really can't understand the negative reviews on here about the staff on the front desk. We found them to be really helpful, polite and friendly. The hotel is stunning, clean and really modern. The room was comfy, clean, a really good size for NY and quiet... More 

Helpful?
5 Thank Nikki_G23
athotel, General Manager at Z New York Hotel, responded to this review

Thank you for taking the time to write your review of our property. We look forward to seeing you on your next trip to New York City. Best Regards, Jan More 

Dorset, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Myself and my husband booked this hotel for our first anniversary, and unfortunately, it ended up being quite a disappointment. On booking, we specifically requested a room above the 2nd floor in order to have a 'room with a view' having read many reviews that recommend this. We didn't hear back from the hotel, so contacted them on facebook to... More 

Helpful?
3 Thank tf_gf
athotel, General Manager at Z New York Hotel, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do not pass. I will look into each issue that you have noted and correct them. Please feel free to contact me personally... More 

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