We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plaza Hotel

Hotel website
Hotel deals
3934 21st Street, Long Island City, NY 11101
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN Plaza Hotel
Professional photos View all
Browse nearby
BEST WESTERN Plaza Hotel
Add Photo Write a Review

937 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    178
    483
    205
    40
    31
See reviews for
292
329
68
70
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (937)
  • Mar-May only
    (248)
  • Jun-Aug only
    (283)
  • Sep-Nov only
    (236)
  • Dec-Feb only
    (170)
All months
There are newer reviews for BEST WESTERN Plaza Hotel
See the most recent reviews
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 6 days when we were visiting NYC. The hotel and room was nice and comfortable. The metro, Queensboro Bridge(with escalators) is just 5 mins walk away and I would say the area is pretty safe (just don't be alone esp. ladies late at night). The area where the hotel is - nothing to write home about... More 

Was this review helpful? Yes
Livingston, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Would recommend this very good hotel located near all amenities of Manhattan but not quite as pricey. Subway nearby and easy to use. More than adequate breakfast Helpful staff. Easy access to all areas of New York

Review collected in partnership with Best Western

Was this review helpful? Yes
Fort Lauderdale, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A good choice. The place is absolutely close to the city and you can get into the city via train in less than 15 minutes. We had a room on the 10th floor and had a SPECTACULAR view of the city skyline from our window. Awesome choice. Courteous staff and quiet beds. Indoor Parking is first come, first serve ($25/night).... More 

Was this review helpful? Yes 1
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here in April and loved it! The rooms were clean and comfortable, the staff was cheerful and REALLY helpful, and the breakfast was great. THE DONUTS ARE A MUST! Seriously. And the bagels. And the coffee. Ok..everything was good. The not so good was the area. Now, I'm not saying we were ever in danger. BUT if you're... More 

Was this review helpful? Yes
Portland, Oregon
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff very friendly and helpful. Interested in our feedback about the restaurant where we had dinner and took a card to use as another referral for guests. The bed was very comfy. The fan on the air conditioner and the fan in the bathroom did not have good speed controls. The room fan was always on high and the bathroom... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Besides the area that was a bit shady, the service of this hotel was sub-par. During our first night, we thought the faucet at the bathtub didn't work so we called the front desk to ask. She said there should be an instruction somewhere in the bathroom but there wasn't so she said she would send someone to my room... More 

Was this review helpful? Yes 2
State College, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at BW LIC very much! More than I thought I would due to the impression I got from some of the reviews I've read. I've realized that some of them are negatively exaggerated by people who aren't familiar with New York. At check-in, the receptionist was quick to notice my entrance and offered assistance. She was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Hotel was clean very confer table Stephanie was amazing before I got there until I left she. Was so helpful and nice keep her on best western team amazing wonderful customer service New York is amazing see u next year

Was this review helpful? Yes 2
Whittier, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2015

Great views of Manhattan and very close to subways. Room very clean, comfortable and quiet. A plus was the free breakfast with a good variety and the staff kept it well dispensed. F train a block away.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Evansville, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

Simple, clean, affordable hotel close to Manhattan. Less than 2 blocks from the subway and only 2 stops from Manhattan. Friendly staff, good breakfast, great location. Would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Subways stations(5)
  • Breakfast room(4)
  • Free breakfast(3)
  • Not great(3)
  • Credit card(3)
  • Times Square(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (201)
Viewed
Room/suite (87)
Viewed
Bathroom (22)
Viewed
View from room (39)
Viewed
Hotel & grounds (17)
Viewed
Dining (4)
Viewed
Business center/function rooms (4)
Viewed
Family/play areas (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Long Island City hotels
0.0 mi away
Sleep Inn - Long Island City
Sleep Inn - Long Island City
#8 of 26 in Long Island City
4.0 of 5 stars 570 reviews
0.2 mi away
Country Inn & Suites By Carlson
Country Inn & Suites By Carlson
#18 of 26 in Long Island City
3.5 of 5 stars 1,153 reviews
0.4 mi away
Verve Hotel, An Ascend Collection
Verve Hotel, An Ascend Collectio...
#5 of 26 in Long Island City
4.5 of 5 stars 1,227 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Holiday Inn L.I. City - Manhattan View
Holiday Inn L.I. City - Manhatta...
#3 of 26 in Long Island City
4.5 of 5 stars 665 reviews
0.4 mi away
Comfort Inn
Comfort Inn
#15 of 26 in Long Island City
4.0 of 5 stars 388 reviews
0.4 mi away
Home2 Suites by Hilton New York Long Island City/ Manhattan View
Home2 Suites by Hilton New York ...
#2 of 26 in Long Island City
4.5 of 5 stars 362 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top