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BEST WESTERN Plaza Hotel

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3934 21st Street, Long Island City, NY 11101
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BEST WESTERN Plaza Hotel
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939 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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London, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was ok, had requested a city view room and was told it would be extra and had requested two beds and only a double bed supplied. The hotel's decor a bit dated. The location of the hotel good as subway station 5 mins away. The breakfast was good. For some reason only. Coffee supplied in the room, not... More 

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Germantown, United States
4 of 5 stars Reviewed yesterday NEW

There was drilling and work going on within the hotel at 3am in the morning..impossible to sleep. Called the front desk and they put a stop to all of the noise. Room and everything else was very nice and clean.

Review collected in partnership with Best Western

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our check-in and check-out was handled by a most professional lady named Hafsa. Hafsa made us feel very welcomed. The breakfast staff were very kind. Free breakfast, clean room, free wi-fi, located near an F Train Metro Station (1.5 blocks), and safe neighborhood made our 7 night stay very nice. From Laguardia Airport an express bus and transfer to the... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was my family's first trip to NYC and the first night we arrived we were a little concerned about the neighborhood the hotel was in. We had to walk past housing after getting off the subway to get to our hotel and we were a little disappointed with the way our hotel looked. After spending 5 nights here I... More 

Was this review helpful? Yes 2
United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Clean, friendly staff, great breakfast...definitely pay the extra few bucks for the Manhattan view room. No complaints, and will definitely recommend this to family and friends. The staff definitely helped to make our trip wonderful.

Review collected in partnership with Best Western

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Saint John, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night using our Air Miles. Good size rooms, decent bed and bathroom and air conditioning that worked just fine. It is very close to the subway and you are in Manhattan in less than 10 minutes. The area is not the best, though we didn't have any problems at all. Breakfast room is small and poorly... More 

Review collected in partnership with this hotel

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Toronto, Ontario, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice but location was a little run down Breakfast was minimal as expected but the room was small with not many tables Many people standing and waiting for a place to sit I had trouble even finding a souvenir shop to buy stuff Overall I got what I expected

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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel for 3 nights in June. Ended up switching hotels after the first night. I use a wheelchair and the accessible room did not fit my needs. I had a hoyer lift delivered to the hotel however when we got it up to the room I quickly realized the room was too small and the bed frame went... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mom had booked this hotel when she was planning our family trip to NYC. The hotel itself was clean and comfortable.The staff was friendly, there were instructions for how to use the tub and etc. It was close to the subway. But it was loud outside and it isn't in one of the best neighborhoods. I felt kinda scared... More 

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Leuven, Belgium
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent hotel for visiting NYC, at half the price of similar hotels in Manhattan this hotel gives you comfort and a 10 minute subway-ride brings you to the city. I've stayed here two times when I visited NYC and both times the price-quality ratio surprised me. + Location (150m to subway, then 10 minutes to Manhattan). + Clean hotel. +... More 

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Hotel Review Summarization

What travelers say

  • Subways stations(5)
  • Breakfast room(4)
  • Free breakfast(3)
  • Not great(3)
  • Credit card(3)
  • Times Square(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

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Other (27)

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