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BEST WESTERN Plaza Hotel

2.5 of 5
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3934 21st Street, Long Island City, NY 11101
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BEST WESTERN Plaza Hotel
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969 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We've received room on 8th floor with fantastic view on Manhattan - what else do you need to fell in love with New York? Location very close to subway station - in 15 minutes you can be in the center of the world :) Breakfast was monotonous.

Was this review helpful? Yes 1
montreal, Canada
4 of 5 stars Reviewed 2 days ago NEW

We were there to meet my sun and his wife that works in China since 2,5 years. After we went in Rhode Island for a short vacation all together. Finally: We conduct us at New Haven, Yale University where his wife will start a Master Degree in Graffic Design at the beginning of september

Review collected in partnership with Best Western

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baltimore, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very convenient to the subway, room was clean . did not encounter any problems. good choice . I would recommend to other people and come back to this hotel for more nights. breakfast is included eventhough we decided to go out

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked this hotel because it was good value for money. We had no serious issues. Location was good, very close to subway. Some people think area is rough, which it sort of is, but it's well lit at night and everyone we spoke to in the area seemed very friendly. We didn't feel unsafe at all in the area.... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean, staff were more than helpful and a light breakfast is included AND parking! We stayed for three nights and have NO complaints. The location is ideal for accessing the subway to ANYWHERE in the city you want to go. There is a subway station two minutes from the hotel. You can be in Midtown in 10.... More 

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California
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife woke up to many bed bugs crawling on her. I then checked my pillow and it had several more bed bugs. I took lots of pictures and even saved one for the staff in a napkin. The hotel cleaning lady implied that we must have brought them with us. How dare she!!! The hotel staff was simply going... More 

Was this review helpful? Yes 8
Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly and honest reception people. When we stayed at the hotel we lost a photographic camera. 2 day after returning home, they told me to tell me that they found the camera. And they sent it me for ups service .

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Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We appreciate you taking the time to write about your great experience with us. We hope that this will help our future guest in choosing the best accommodations for their trip. Please come visit us again so that we can provide you with another exceptional stay! Sincerely, Best Western Plaza More 

San Antonio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Plaza Hotel was inexpensive and close to subway for commute to Manhattan,the room was very nice and clean. Staff were friendly and always willing to help.Will stay again next trip! Highly recommend. Thanks again

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review, it is extremely important that all of our guest have a comfortable and satisfactory stay. We hope that future guests find your review very helpful in choosing their next great accommodation. Come visit us again soon! Best Regards, Best Western Plaza More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very close to the subway, right across from Manhattan. $20 taxi takes you to Manhattan or you could take the subway which was very easy. Hotel staff explained the subway system to us and we got around quite easily. The hotel and our room was very clean. This hotel is a great value for New York. The... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly recipition people, cosy atmosphere, good food, no smoking, good wifi, clean room, though the neighbourhood is a bit industrial and many car repair shops, But the subway station is nearby, so it easy to get around.

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Subways stations(5)
  • Breakfast room(4)
  • Free breakfast(3)
  • Not great(3)
  • Credit card(3)
  • Times Square(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

205 photos of this hotel

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Family/play areas (1)
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Other (28)

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Hotel & grounds (1)
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