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BEST WESTERN Plaza Hotel

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3934 21st Street, Long Island City, NY 11101
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BEST WESTERN Plaza Hotel
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919 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

I stayed here in April and loved it! The rooms were clean and comfortable, the staff was cheerful and REALLY helpful, and the breakfast was great. THE DONUTS ARE A MUST! Seriously. And the bagels. And the coffee. Ok..everything was good. The not so good was the area. Now, I'm not saying we were ever in danger. BUT if you're... More 

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Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff very friendly and helpful. Interested in our feedback about the restaurant where we had dinner and took a card to use as another referral for guests. The bed was very comfy. The fan on the air conditioner and the fan in the bathroom did not have good speed controls. The room fan was always on high and the bathroom... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

Besides the area that was a bit shady, the service of this hotel was sub-par. During our first night, we thought the faucet at the bathtub didn't work so we called the front desk to ask. She said there should be an instruction somewhere in the bathroom but there wasn't so she said she would send someone to my room... More 

Was this review helpful? Yes 2
State College, United States
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at BW LIC very much! More than I thought I would due to the impression I got from some of the reviews I've read. I've realized that some of them are negatively exaggerated by people who aren't familiar with New York. At check-in, the receptionist was quick to notice my entrance and offered assistance. She was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was clean very confer table Stephanie was amazing before I got there until I left she. Was so helpful and nice keep her on best western team amazing wonderful customer service New York is amazing see u next year

Was this review helpful? Yes 2
Whittier, California
1 review
4 of 5 stars Reviewed 2 weeks ago

Great views of Manhattan and very close to subways. Room very clean, comfortable and quiet. A plus was the free breakfast with a good variety and the staff kept it well dispensed. F train a block away.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Evansville, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Simple, clean, affordable hotel close to Manhattan. Less than 2 blocks from the subway and only 2 stops from Manhattan. Friendly staff, good breakfast, great location. Would definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Roma
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Situed near subway. Easy to reach. From the subway you could reach each place you would like to visit.Good breakfast. Clean room. Good bed. Very kind receptionists. So happy to have been a guest. Thanks.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Campbell
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice, very close to the train station. The hotel staff is very courteous and helpful. The breakfast is plentiful and they keep repleneshing the food items. Neighborhood is ok...................

Review collected in partnership with this hotel

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Myself husband 40 year old daughter and 17 year old grand daughter went to Philadelphia than New York for first time. Booked well ahead of time. Requested two rooms told not available but a two room king suite was available. Great When we arrived it was one room with a king bed and a sofa bed in room. Staff lied... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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