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BEST WESTERN Plaza Hotel

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3934 21st Street, Long Island City, NY 11101
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BEST WESTERN Plaza Hotel
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BEST WESTERN Plaza Hotel
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812 reviews from our community

Traveler rating
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    417
    185
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241
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall not a bad hotel and certainly cheaper than hotels in Manhattan. Th bed was comfortable enough, squeaky but clean, and the room ok, with the exception of the dressers. When I spilled water and went to wipe it up, the towel came up black with dirt so obviously the cleaning wasn't the best. Another thing the mini fridge didn't... More 

Was this review helpful? Yes 2
Ayr, Scotland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient for subway to Manhatten. Good size room for 2 people and good breakfast. Ideal for mother and daughter getaway. Friendly staff and very relaxing stay. Comfortable bed with plenty of pillows. Fast free wi fi.

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Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for your wonderful review. We hope that all of our guests leave completely satisfied with their stay. Our services are always improving and we hope that you will come back to have a great 5 star quality stay. Best Regards, Best Western Plaza More 

Anchorage, AK
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I made my annual trip to New York for the US Open, and decided to stay outside of Manhattan to save money. I picked this hotel because of the proximity to the Queensboro Plaza station (a few blocks away) and 21 St - Queensbridge station (one block away). The two queen bed room was small like the typical New York... More 

Was this review helpful? Yes 2
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, We really appreciate your most wonderful review. Our goal is to make sure that all of our guests are completely satisfied with all of our services and amenities. We hope that future guests find your review helpful in choosing their next great accommodation. Best Regards, Best Western Plaza More 

Harrisburg PA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall Good, clean stay, staff friendly, convenient stay, but parking awful. Damaged my car twice parking in bad designed parking ramp and space. abcdefghijklmnopqrstuvwxyz Now I know my alphabet. 1234567890

Review collected in partnership with Best Western

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White Oak, South Carolina
Top Contributor
96 reviews 96 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Four of us stayed in one room. That was a little challenging. The room we stayed in was small. I have to say that was about our only complaint. The breakfast was very good, our room was quiet, we were 8th floor at the end of the hall. Staff was very nice, room clean, good access 1 block from the... More 

Was this review helpful? Yes 1
Perkasie, PA
Top Contributor
166 reviews 166 reviews
48 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently had to travel to NYC a day early because of a pending snowstorm. I called the hotel ahead of time asking for a late check-out since the show in NYC wasn't until 7PM and the weather was going to be so bad. Since I was a Gold Elite rewards member the manager agreed to let us stay until... More 

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My girlfriend and I were expecting to spend our week together on a cruise however due to some complications, we were forced to make new plans on the fly. Improvising on a budget, we first stayed at a dodgy motel in Florida that were absolutely horrid. We then decided to come to New York for the remainder of our trip... More 

Was this review helpful? Yes 4
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in the Hotel during a very cold week in February. Overall, was very positive experience. Location was very good, close to the subway and 10 minutes from the center of Manhattan. Our room was very modern, much bigger than we expected with a view overlooking Brooklyn Bridge. The room had an excellent air conditioning heating system which kept us... More 

Was this review helpful? Yes 3
Buffalo
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel several times on my trips to NYC. It's close to a subway line that takes you straight to Times Square and Rockefeller Center. Its rates are reasonable and the breakfast is good, if extremely crowded, at times. The only drawback is it's not the best neighborhood and if you want a meal other than sandwiches,... More 

Review collected in partnership with Best Western

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France
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Improve staff attitude and add more organics to breakfast Improve staff attitude and add more organics to breakfast Improve staff attitude and add more organics to breakfast Improve staff attitude and add more organics to breakfast Improve staff attitude and add more organics to breakfast Improve staff attitude and add more organics to breakfast

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for your valued feedback, your reviews are extremely important to us. We hope that as we improve our services and amenities you will have a more wonderful experience on your next stay. Best Regards, Best Western Plaza More 

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