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Country Inn & Suites By Carlson, New York City in Queens

2.5 of 5
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40-34 Crescent Street, Long Island City, NY 11101
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1 room 1 adult
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Country Inn & Suites By Carlson, New York City in Queens
Country Inn & Suites By Carlson, New York City in Queens
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1,337 Reviews from our TripAdvisor Community

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Indianapolis, Indiana, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed Dec 6-10th, 2015. The location to the subway stations (we used 2 different ones during our stay) is great and makes this hotel worthwhile. The breakfast included isn't anything amazing but it was good (especially the doughnuts!) and it kept us full each day. The breakfast seemed to be replenished often but you may have trouble finding a... More 

Helpful?
Thank Kelly V
Montreal
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

My family and I stayed at from 12-28 to 12-30 and we were very dissatisfied with the quality of the accommodations. I am a sliver Club Carleton member and I have stayed at the Country Inn and Suites in both Lake George and Niagara Falls, as well as several Radisson hotels. I booked our stay at your hotel based on... More 

Helpful?
Thank business_familyMan
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

We sincerely apologize for the unsatisfactory experience that you had in our hotel. Thank you for the feedback as we will look into this and resolve immediately. We hope that you can still give us another chance on your next visit in the area. More 

Travelers are raving about these Long Island City hotels

Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago

At first my husband and I were nervous when reading other reviews after I had booked the reservation. However we decided to give it a shot. Upon arrival we were greeted by very courteous personnel. Left the bags in the concierge area while exploring NY before check in was available. Hot breakfast included eggs, sausages, cereals, donuts, coffee, juices, different... More 

Helpful?
Thank Luis-Jelly De C
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Thank you for giving us a five star rating! I am glad that you had an awesome stay with us. We are happy to know that you were completely satisfied with our staff's excellent customer service, hot breakfast and accessible location. Thank you for staying with us and we are definitely looking forward for your next visit in our hotel. More 

Buenos Aires, Argentina
Level Contributor
149 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located in Queens but very close to the main attractions of Manhattan. It’s at only one and a half block from the N-Q subway station. You need a short time to reach Central Park or Times Square by subway. The staff is very efficient and friendly. The check-in process was fast and pleasant. The room was... More 

Helpful?
Thank SM-Travellers
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear SM_Travellers, I am happy to learn that you enjoyed the value and the amenities of our hotel! Thank you so much for your feedback and kind words regarding the service and accommodations that you received during your most recent stay with us! We are all looking forward to your next visit and hope it will be just as enjoyable. More 

Durham, North Carolina
1 review
3 of 5 stars Reviewed 3 weeks ago

First of all when making this reservation online we requested two rooms under on name. When we arrived the rooms were on different floors. As an employee I would have put both room on the same floor if not side by side. The ice machines did not work. Had to call the front desk for both rooms because the television... More 

Helpful?
Thank ncfamily2016
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

I regret to hear that you weren't thoroughly impressed with our accommodations and services, though it is good to hear that you found the majority of your experience to be satisfactory. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Thank you for choosing our hotel. We hope to see... More 

Brisbane, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an enjoyable stay in terms of room cleanliness, room size, location and services of staff. This hotel is one of the cheapest value for money in NY City and nicely located within walking distance of Queensborough Plaza and train station. However, breakfast services were not good - quality of breakfast is poor because all you get is tea... More 

Helpful?
Thank RavineshD
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. I am pleased to learn that you enjoyed the value and the amenities of our hotel! We are so glad that your stay was enjoyable and we look forward to seeing you again! More 

Milwaukee, WI
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is great for getting in and out of Manhattan via train. The staff is a bit stand offish adn very limited in offering to help or assist beyond payment. The room was adequate and clean enough. the problem was I went to the breakfast area on 2 separate occasions and there were roaches crawling on the juice machine... More 

Helpful?
Thank Romero M
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. I appreciate that you've taken the time to bring this to our attention. I hope you will accept our... More 

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