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Country Inn & Suites By Carlson

2.5 of 5
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40-34 Crescent Street, Long Island City, NY 11101
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Ranked #18 of 26 Hotels in Long Island City
A recent review
3 of 5 stars reviewed 5 days ago
Abhinav B Queens, United States
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1,158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Fe NM
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

I stayed at the Country Inn & Suites at the recommendation of Trip Advisor experts. It was evidently pretty decent when it opened but has aged terribly. I was looking forward to a quiet room on a high floor (requested) and a view of the Manhattan skyline per their advertisement. It was also advertised as a nonsmoking property, which is... More 

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Bergen op Zoom, The Netherlands
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Reserved a room and requested for an 3th bed ... 4 days further nothing organized. Rooms are not cleaned well ... airco is smelling. Breakfast does not give you a decent choice ... the place to eat is to small. Really far below standard. This is part off the club carlson group ... hard to believe.

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Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review

We are very sorry about the experience you had during your stay with us. This is definitely not how we do business and rest assured that these issues will be looked into and prevented from happening again. We are very sorry for any inconvenience these issues may have caused you and we would like to ask for another chance to... More 

Travelers are raving about these Long Island City hotels

Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was in an industrial/business district. Thought it would be unsafe when we first got there. Used the subway to get there and back every day - was very safe. 2 subway stations few blocks away. Hotel room was clean and comfortable. Breakfast had a good spread - hot eggs, hash browns and sausage. Food and beverages ran out by... More 

Was this review helpful? Yes
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We value your comments and we will definitely check our options of possibly extending our breakfast hours. We hope that you’ll consider staying with us again and thank you so much for your business. More 

Worcestershire, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Good location, just four subway stops from Times Square/Grand Central. Bed was large and comfortable and room was clean. Breakfast wasn't the best and struggled to get a table. We paid extra for a city view room, however I'd suggest only rooms on the top two floors would actually get a view of the city. We were on put on... More 

Was this review helpful? Yes
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review

We are so glad that you appreciate our efforts of providing you with clean and comfortable accommodations. We are so sorry about the city view issue that you had during your stay and we will definitely take this comment into consideration on future reservations which will include this feature. We hope that you’ll consider staying with us again in the... More 

Queens, New York
2 of 5 stars Reviewed 2 weeks ago

Requested front desk twice to clean the room and fridge -- Front desk says room is cleaned, but clearly it is NOT - dust bins not emptied, trash on carpet clearly seen, room not spruced up - furniture not set in place - ice box, glasses in disarray. This is perhaps the premium room in this hotel (with Jacuzzi) but... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review

We are so sorry about these issues you encountered during your stay with us. We will not tolerate these problems and we will definitely discuss these with our housekeeping staff. We hope that you’ll consider staying with us again in the future and we will show you that we take your comments seriously and that we act on them. More 

Mebane, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to go to New York for several days for a medical procedure. I chose the Country Inn and Suites in Long Island, so I could use some of my points I had saved up. The room was a typical New York sized room. They provided a good breakfast and staff was friendly. There was very easy access to... More 

Was this review helpful? Yes
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, responded to this review

We are so glad to know that we were able to attend to your every need during your stay with us. We are so happy knowing that you felt safe staying at our hotel and traveling around the nearby areas. We hope that you’ll consider staying with us again and thank you so much for your business. More 

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