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Long Beach Hotel

405 East Broadway, Long Beach, NY 11561 (Formerly Jackson by the Beach)
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    18
    10
    11
    24
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19
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6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (11)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (7)
All months
1 review
4 of 5 stars Reviewed 2 weeks ago

We were skeptical based on previous reviews. We wanted a clean hotel to sleep/shower so we could enjoy the beach for two days. It's not the Ritz but we weren't planning on staying in the room. The staff was friendly, the elevator worked, the beds were fine and everything was super clean. It is what is and we would stay... More 

Was this review helpful? Yes
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Long Beach Hotel is a perfect beach hotel: cute, very clean, one block away from the beach, excellent food, very good service, everybody is super nice, free wi fi, I could see the ocean from the window in my cute room. I have no idea why people write so many vicious reviews. I totally recommend this hotel. I came to... More 

Was this review helpful? Yes 1
Wayne, PA
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been following negative reviews for the last 9 months knowing that I was going to stay here and host a rehearsal dinner as well. I did visit in September of 2014 and was far from being impressed. As a result, I was not a happy camper! This is not a 5 star hotel or could ever be one due... More 

Was this review helpful? Yes 3
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked the hotel thru travelocity, so when I called the hotel a few days before my arrival to confirm my stay over the long weekend, they told me they don't have my reservation, I should contact travelocity because travelocity never sent the reservation over to the hotel. But I found an email confirmation from the hotel to confirm my... More 

Was this review helpful? Yes 1

Travelers are raving about these Long Beach hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Terrible, terrible customer service. The staff messed up my reservation and made me late for a family event and then we're rude about it. Then they lied about calling me a cab. The rooms are adequate, but average. I would never stay here again. They need properly train their staff. I know next time I'm in Long Beach, I'm staying... More 

Was this review helpful? Yes 2
Philmont, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015

Clean and modern, the hotel was convenient and close to the beach. Sunday brunch was delicious and the breeze felt great with the doors open to the outside. Parking was difficult to find Saturday evening but during the day wasn't a problem. The only complaint I have was with the noise level, I stayed in a room on the third... More 

Was this review helpful? Yes 1
Brooklyn, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 8, 2015

The hotel is conveniently located one block away from the boardwalk, and there are numerous parking spaces within a block radius (off peak season). The staff was friendly and helpful, and the lobby was nicely decorated. The rooms are clean, are VERY small, and there aren't many extras. The overall decor is dated, and the rooms and bathrooms are in... More 

Was this review helpful? Yes 2
Port Charlotte, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 7, 2015

This hotel has been around a long time. It has window air conditioners. Some things have been updated - Wifi - but the rooms are small and all different. This hotel is old but the rooms were clean. I was here for 2 nights for a family function and the food and service was excellent. However I was disappointed that... More 

Was this review helpful? Yes 2
Level Contributor
69 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 24, 2015

My friends and I usually meet here for drinks and a bite to eat because we can all walk here from our homes. The past few times we've been here the service has been horrible. We are/were regulars. The owners even know us and remember the drinks we order but the staffing has been awful. I never write a bad... More 

Was this review helpful? Yes 5
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015 via mobile

Terrible hotel. For 180 USD you get a small room with 2 small old beds, you get a not working air condition, no breakfast, no parking... You also do not waste your time on sleeping because you can hear neighbors from both sides and you exactly know what they are almost whispering there and you exactly know what they are... More 

Was this review helpful? Yes 3
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