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Comfort Inn

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551 S. Transit Rd., Lockport, NY 14094
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Comfort Inn
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Comfort Inn
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52 reviews from our community

Traveler rating
    9
    13
    8
    13
    9
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13
10
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Crestwood, Kentucky
Top Contributor
89 reviews 89 reviews
65 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

In town for work at GM plant and stayed here two weeks in a row(6 nights each week). The hotel is a little rough around the edges but my room was nice. I did not try the free breakfast. The wifi worked well and the staff seemed nice and accommodating. Would stay here again.

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Needham, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

We found 5 live bedbugs, including some full of our blood. We only received a 50% refund. The manager claimed he could not give us a full refund for the room with the bedbugs because we didn't report anything earlier. Will not be coming back.

Was this review helpful? Yes 4
1 review
5 of 5 stars Reviewed February 5, 2015

nice place I am there about once a month n business and everything is clean and quiet, staff friendly exercise room all to myself, No bars nearby which didn't bother me but did some others . residential area

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Rockmart, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 16, 2015

My son and I arrived at the hotel and were told there was only 1 room left and that it was on the 2nd floor. Normally not a big deal, but there is no elevator and I'm handicapped. The clerk could have told me that before my card was charged but by the end of our stay it was evident... More 

Was this review helpful? Yes 3
Gadsden, Alabama
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 9, 2014

The room & the Hall were freezing it took forever for the room to heat up. When told the hall was freezing the clerk said could not control the temperature. AY 4:00 AM the ceiling started leaking this lasted long enough for me to get up & place a Trash can under it. It stopped Shortly after which leads me... More 

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Tewksbury, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2014

I chose this hotel for my stay because I had my dog with me and for $10 per night I could keep him in the room. It was very expensive for average room. We had trouble with the door constantly. It was very difficult to close preventing it from properly locking unless it was slammed shut. Not very nice when... More 

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Hilliard, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

The manager and staff were very nice, professional, and efficient. We especially enjoyed the full breakfast ;) there were tours and wine tasting restaurants, picnic areas and play grounds all within 10 miles of the Inn.

Was this review helpful? Yes 1
Nashville, Tennessee
Top Contributor
56 reviews 56 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 16, 2014

As a domestic and international business traveler, I stay in hotels each week. The staff here was amazing - very nice and friendly. The room and common spaces were kept very clean, so kudos to the staff and housekeeping. However, be warned! There is NO elevator (dragging a suitcase up 2 flights was a nightmare). My hotel room door did... More 

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Ventnor, England, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 21, 2014

My daughter and I are in Lockport doing some estate related matters and needed a nice and comfortable place to stay. We are so pleased with this hotel. Clean as a whistle, very pleasant staff and nice rooms. The continental breakfast is nothing short of awesome and there is a great sekection as well.

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Harrisonburg, Virginia
Top Contributor
70 reviews 70 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 21, 2014

I stay at Choice Hotels for the reward points so on a weekend visit to Lockport, I booked at the Comfort Inn. From the street it looks closed but there was A clerk inside. My room was on the second floor and down the hall, when I arrived, the key wouldn't open the door. On the third trip, I told... More 

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