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All 12 Liverpool hotels

Fairfield Inn Syracuse Clay

2.5 of 5 Hotel   |   3979 Route 31, Liverpool, NY 13090
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68%
Ranked #7 of 12 hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Worktravelforlife Syracuse, New York
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102 people have reviewed this hotel

Traveler rating
    44
    23
    20
    12
    3
See reviews for
39
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2
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Syracuse, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 11 days and the room has been clean everyday. Kara at the front desk gives the best service. She's helps out with anything and is always asking what else she can do for me. This hotel is amazing and the staff is wonderful

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Kara May Richards is the best ever she made me feel right at home, She was very knowledgable!!! I can't wait to go back n see her!!! There should be more employees like her, I will recommend everyone to go stay there!!!

Was this review helpful? Yes
Middletown, Connecticut
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have been staying at this location for two weeks while working on a project at the local power plant. From day one Kara has been a bright spot in my day. She always greets with a smile and a cheerful attitude. She has gone over and above to make myself and crew (6) feel welcome. From local eateries to... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is convenient to restaurants, the mall with cinema, and Barnes & Noble bookstore. The rooms are clean with all the amenities required for a pleasant stay. I especially like the mattresses in Marriott properties. However what makes the difference between a nice place to stay and an exceptional place is the staff. General Manager Nicole, Laurie and the... More

Was this review helpful? Yes
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for your wonderful 5 star review during your recent stay with us. We truly appreciate your continued patronage. It is great to hear the wonderful comments regarding our staff and that your needs and expectations are delivered. We look forward to seeing you again soon when you return to this area. Have a great day! Nicole Dodge/GM More

1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times for business, and cant say enough good things about the staff at this location. They are among the most friendy people I have ever met in my life, and have bent over backwards to ensure my stays are as pleasant as possible, and really make me feel at home. Judy in the... More

Was this review helpful? Yes
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you so much for the wonderful 5 star review. We truly appreciate your continued patronage here at the Fairfield Inn Syracuse/Liverpool/Clay. I am happy to hear the the staff is attentive to all your needs and that your expectations are continuously exceeded. We look forward to seeing you again soon when you return to this area. Have a great... More

Flemington, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel for work and I am on the road over 200 nights per year with my crew. We don't look for resorts and 5-star experience, just comfort, convenience, cleanliness, and friendly service. The Fairfield Inn by Marriott in Clay, NY, offers all of this in abundance. The entire staff is friendly and accommodating, unlike many jaded groups, but in... More

Was this review helpful? Yes 2
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you so much for your wonderful 5 star review of the hotel. I am happy to hear that we more than met your expectations during your recent stay. I am thrilled to hear that Kara stood out and assited with any needs that you had as well as our entire staff. We truly appreciate the positive feedback. We look... More

Getzville, New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has a great location for my travel schedule, is very clean and the staff is outstanding. I have stayed at this location well over 50 nights over the last couple of years and will be staying there for several more. Everyone makes me feel very comfortable away from home.

Was this review helpful? Yes 2
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you so much for your wonderful 5 star review of the hotel during your recent stay. I am pleased to hear that you had a great stay and that the staff took care of your needs. The positive feedback is great to hear. We look forward to seeing you again in the future. Have a great day! Nicole Dodge/GM More

Rye, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay over 100 nights a year at Marriott Hotels in all categories and this location ranks in my top five. No they don't have robes or turn down service and I am not looking for a massage. What this location deliveries is an available and accommodating General Manager in Nicole Dodge and a Front Desk Manager in Laurie Beach... More

Was this review helpful? Yes 1
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for your PERFECT score of 5 stars during your recent stay with us. I am thrilled to hear that our team made sure that you had a wonderful experience and that your expectations were met and exceeded. It is great to hear such positive words from our guests. We look forward to seeing you again soon. Have a... More

Halfmoon, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for 10 years and have enjoyed a high level experience every time. The location is perfect with many resturants/shops within walking distance. The staff goes out off there way to make sure your stay can be the best. never dissappointed. Rooms are good size and quiet. Beds are new and comfortable.

Was this review helpful? Yes 1
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for your wonderful 5 Star review during your recent stay. We are thrilled to hear that this has been your steading choice of lodging for the past 10. We appreciate your continued patronage. We look forward to seeing you again soon upon your next visit to the area. Have a great day! Nicole Dodge/GM More

1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and I stop here every year on our way back to Ottawa from visiting family on Long Island. It is easily accessible from highway 81/481. The facility is well maintained and clean, and is close to several popular restaurants. Although some staff turnover is not unusual, every staff member is invariably friendly and extremely helpful on every visit.... More

Was this review helpful? Yes
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for your wonderful comments regarding your stay. I am not surprised that you had a wonderful experience with our breakfast attendant Judy. She will always try to make our guests happy and engage with them for a postive and fun experience. We look forwadr to seeing you again soon. Have a great day! Nicole Dodge/GM More

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Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Liverpool
Hotel Class
Number of rooms
63

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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