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Fairfield Inn Syracuse Clay

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3979 Route 31, Liverpool, NY 13090
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1 room 1 guest
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Fairfield Inn Syracuse Clay
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131 Reviews from our TripAdvisor Community

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Traveler rating
    59
    30
    24
    14
    4
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47
21
4
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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    (131)
  • Mar-May only
    (24)
  • Jun-Aug only
    (54)
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Kuala Lumpur
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed here on a business trip as other company preferred hotel is fully booked. Very conveniently located with many restaurants and mall just around the corner. Hotel is clean and neat but could use some updates. Requested a room away from elevator on second floor but despite long tiring workday, the noise from air conditioning unit and freeway didn't help... More 

Was this review helpful? Yes
Hartford
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this location on a Saturday in August.not up to Marriott standards. Worn carpets,dated rooms, ineffective a/c. People at front desk were ver nice, but the property gets a "c" at best. Not recommended.

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Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on points recently while passing through the area. The hotel is nice and clean and the rooms were clean as well. Like another reviewer we had problems keeping the sheets on the bed. I think that the sheets were made for thicker mattresses and so they tend to slide off. The linens were very nice, other than that. Breakfast... More 

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Toronto, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good nights sleep - very clean and quiet - I don't really toss and turn but the sheets wouldn't stay on the bed, woke up sleeping on the bare mattress repeatedly. Check in was v easy- Applebees next door was a quick dropin for evening meal.

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Raleigh, North Carolina
Level Contributor
131 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed along with colleagues during business trip to the area. The hotel staff was very nice and polite. They offered suggestions for dinner (one of which we tried and it was great). Rooms were very clean and well maintained. Breakfast was a typical fairfield breakfast.

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Middletown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015

Super friendly staff! GREAT place to stay. Peter greeted us at the front desk and had us into our room in less than 10 minutes. Clean rooms with fridge and microwave. Hot Breakfast every morning was a bonus and the ladies were so friendly. Only 30 minutes from Faire. Lots of shopping and places to eat. We wish every place... More 

Was this review helpful? Yes 1
Cardiff, United Kingdom
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 2, 2015

The hotel is an older hotel but don't be put off by that. The staff are amazing from front desk, house keeping, the two wonderful ladies at breakfast and the maintenance man Mike. We were there for 7 nights as our son was at a camp. We had a great checking! The staff were so friendly and happy to help!... More 

Was this review helpful? Yes 2
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear Wendy M, Thank you for reviewing the Fairfield Inn! We are glad that you enjoyed your stay and we hope to see you again should you return to the area. Yours in hospitality, Chelsea Presby More 

Bethel, Connecticut
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 21, 2015

This is an older Fairfield inn, but the difference here is the staff that is ready to greet you with a smile, and genuine sense of caring about your experience while there. Great location right next to restaurants, and a Wegmans supermarket within walking distance. Breakfast is typical fare, Eggs, ham bacon, or sausage, breads cereal etc. Clean, and staff... More 

Was this review helpful? Yes 1
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear Jack F, Thank you so much for the excellent review of our hotel. We do pride ourselves on our staff who are all great assets to our hotel. We are glad that you noticed their genuine sense of hospitality. Also, you are correct we did just replace all of our mattresses. We hope to see you again soon! Yours... More 

orlando
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2015

i stayed at this property while my mom was in a hospital, crouse, in syaracuse for cancer surgury. the hotel was convieniently located right off the thruway. I informed the manager why i was there and she was fantastic. every night when i returned i was asked how my mom was doing, they remembered not only my name but hers... More 

Was this review helpful? Yes 1
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear tinertine, Thank you for taking the time to review our hotel. We are happy that we were able to provide you with an enjoyable stay even though your reason for staying was not an enjoyable reason. We are glad you enjoyed the cleanliness, comfort and our bedding! If you ever are in the area again we hope that you'll... More 

Los Angeles, California
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 14, 2015

My mother and I traveled to Syracuse/Clay for a quick weekend visit this summer. The hotel is great in that it's centrally located and if necessary, walking distance to grocery stores and restaurants. My main complaint with the hotel is that it's old. The walls and floors are paper thin. You can hear everything and everyone around you and you... More 

Was this review helpful? Yes
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear angelak, Thank you for reviewing our hotel! I am glad that you found your room clean and that you enjoyed your bed; we just got all new mattresses throughout the hotel and am glad you noticed. If you do ever find yourself in need of a room again we hope that you'll choose us! Yours in hospitality, Chelsea Presby More 

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