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All 12 Liverpool hotels

Fairfield Inn Syracuse Clay

2.5 of 5 Hotel   |   3979 Route 31, Liverpool, NY 13090
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Fairfield Inn Syracuse Clay
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69%
Ranked #7 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
SuzieCampbell
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107 reviews from our community

Traveler rating
    49
    23
    20
    12
    3
See reviews for
40
19
2
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The entire staff was fantastic. Everyone was very kind and helpful. Judy was very nice, provided toys for the kids, and made sincere conversation. She was very nice, active, and happy. I would definitely stay here again.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had Great stay! Rooms were nice (beds were clean and comfortable!), and Breakfast was delicious! Judy was very courteous and friendly!!! Definitely would stay again. Thank you for a wonderful stay!!

Was this review helpful? Yes
Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I checked out the the hotel in Liverpool, NY this morning. Katie was very helpful to provide directions, the woman in breakfast was very friendly! Overall it was a great stay! I would definitely recommend the Syracuse Fairfield Inn!

Was this review helpful? Yes 1
El Paso, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here while I was visitng family. The hotel had a great feel about it, and was in a great location. The rooms were spacious and clean, and the people at the front desk were very pleasant. Kara really goes an extra mile and takes it upon herself to help find the best solution. Thanks Kara!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We'll me and my family arrived after a long road trip from El Paso, Texas the young lady at the front desk Kara Richards was extremely polite and professional. She had us a room at a great rate very expediently. She was also very helpful with all the questions my wife just had to ask. Overall I loved my experience... More

Was this review helpful? Yes 1
Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 11 days and the room has been clean everyday. Kara at the front desk gives the best service. She's helps out with anything and is always asking what else she can do for me. This hotel is amazing and the staff is wonderful

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Kara May Richards is the best ever she made me feel right at home, She was very knowledgable!!! I can't wait to go back n see her!!! There should be more employees like her, I will recommend everyone to go stay there!!!

Was this review helpful? Yes 1
Middletown, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been staying at this location for two weeks while working on a project at the local power plant. From day one Kara has been a bright spot in my day. She always greets with a smile and a cheerful attitude. She has gone over and above to make myself and crew (6) feel welcome. From local eateries to... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is convenient to restaurants, the mall with cinema, and Barnes & Noble bookstore. The rooms are clean with all the amenities required for a pleasant stay. I especially like the mattresses in Marriott properties. However what makes the difference between a nice place to stay and an exceptional place is the staff. General Manager Nicole, Laurie and the... More

Was this review helpful? Yes 1
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for your wonderful 5 star review during your recent stay with us. We truly appreciate your continued patronage. It is great to hear the wonderful comments regarding our staff and that your needs and expectations are delivered. We look forward to seeing you again soon when you return to this area. Have a great day! Nicole Dodge/GM More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel many times for business, and cant say enough good things about the staff at this location. They are among the most friendy people I have ever met in my life, and have bent over backwards to ensure my stays are as pleasant as possible, and really make me feel at home. Judy in the... More

Was this review helpful? Yes 1
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you so much for the wonderful 5 star review. We truly appreciate your continued patronage here at the Fairfield Inn Syracuse/Liverpool/Clay. I am happy to hear the the staff is attentive to all your needs and that your expectations are continuously exceeded. We look forward to seeing you again soon when you return to this area. Have a great... More

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Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 Route 31, Liverpool, NY 13090
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn

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