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All 12 Liverpool hotels

Holiday Inn Syracuse/Liverpool Airport Hotel

3.0 of 5 Hotel   |   441 Electronics Parkway, Liverpool, NY 13088
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Ranked #11 of 12 hotels in Liverpool
A recent review
4 of 5 stars reviewed 4 days ago
mom22militarymen Baltimore, Maryland
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116 people have reviewed this hotel

Traveler rating
    31
    38
    23
    11
    13
See reviews for
21
17
6
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Any
English first
Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed here 8/18-8/24 to be in town for the birth of our first grandchild. The front desk staff were very courteous and professional as well as helpful in answering questions and giving suggestions and directions. And though the Syracuse area hotels were fully booked due to college students coming to town and the NY State Fair, our room... More

Was this review helpful? Yes
Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My family stayed here for one night on our way home from our vacation. The front desk staff were excellent, more than happy to please and took care of all of my requests. Unfortunately you can't make a silk purse out of a sows ear and no matter how excellent the staff is they cannot do anything about the dated... More

Was this review helpful? Yes 8
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

1_Father_of_3 We were sorry to hear that you didn't enjoy your recent stay with us. We value our guests feedback and always use it to help better our hotel going forward. We do have a competitive rate within our market, if a special event such as the State Fair, or something going on at the University can cause our rates... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I thought this was one of the nicest Holiday Inns that I have stayed at. The room was spotless when we got there and was cleaned everyday to a very high standard. Had breakfast most days in the hotel. The continental was very good value with fruit, cereal, yoghurt etc. All of the staff were very helpful and friendly and... More

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north of Toronto
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the front desk were impressive upon our arrival. You could tell they were happy employees. The next morning, we were greeted by similar folk working at the breakfast buffet. They were singing and joking amongst themselves...a clear indication that they are happy at work. I will stay there again, without a doubt!

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

happiestinCuba! We are so glad to hear you noticed our renovations and enjoyed them, and of course its even better to hear that our guests notice how much we enjoy being here and helping them out during their travels. We can't wait to see you again in your future travels. More

Philadelphia, Pa.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here on a business meeting and a mini-weekend vacation.I can tell you that the accommodations where up to standards, and the staff was up to par, and attuned to your needs and concerns.I am writing as a traveler and not a representative of the hotel. i had no time to take in the local sights,which I am told... More

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

pok-around Thank you so much for letting us know how we are doing, its always amazing to hear from our guests that we are meeting and exceeding expectations. We hope that should you find yourself back in our area you get a chance to enjoy some of the local sites like our Destiny USA Mall, or the nearby Onondaga Lake... More

Binghamton, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here only one night and had a decent enough night's stay with the exception of the bathroom. Someone's hair was all over our tub and sink. It was sincerely a disgusting experience. Clearly no one had wiped down the floor of the bathroom either. Full of hair. Housekeeping knocked at 7:50 AM ....Despite our do not disturb sign. Won't... More

Was this review helpful? Yes 8
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Sue Ann M We are sorry to hear that your experience during your recent stay was not up to par. We take pride in being a clean, comfortable, and relaxing hotel and regret not being able to make this happen. We value your feedback and plan to address this with our staff, anytime you check in to our hotel and... More

Connecticut
Top Contributor
99 reviews 99 reviews
71 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The bedroom itself was spacious and tastefully decorated. A lounge-chair, desk, bureau, and refrigerator were all in the room. The shower was strong. On the negative side, the internet in the room was weak. The bathroom was small, with the sink, toilet, and shower all in one space. The mattress tufts could be felt through the thin pad, so the... More

Was this review helpful? Yes 6
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Liseuc Thank you for letting us know about your recent stay with us. We are sorry to hear that you did not feel completely satisfied with every aspect of your stay, Anytime you experience a problem we want to hear about it, its our job to make sure your time spent at our property is relaxing and comfortable. We are... More

Lititz, Pennsylvania
Top Contributor
60 reviews 60 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for the tenth straight year during the big car show at the Fairgrounds. The motel has recently been renovated and upgraded. The folks who work there are more than cordial. Our room was missing a fridge and they placed one ASAP. The tub drain was sluggish and was fixed immediately. Overall, a very pleasant 5 days. We'll be... More

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

7JNJ Its great to hear that even though you experienced a few hiccups during your stay our staff was able to correct them quickly and efficiently. We love hearing you continue to enjoy your stays with us, and cant wait to have everyone back again for next years Syracuse Nationals. If you receive an additional survey in your email about... More

Brooklyn, New York
Top Contributor
154 reviews 154 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 27, 2014

We were here attending a banquet; seems to be a very busy place right off the highway. Rooms are just as pictured, very typical in size and decor for this class of hotel. Bathrooms as others have noted, are cramped - so much so that the toilet is installed at an angle to allow for the door to swing closed.... More

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Bookistan5 Thank you for taking the time to leave such a detailed review, we value all of our guests feedback both good and bad, and use it to help our property grow to better assist all of our guests. You gave such helpful information about what our hotel has to offer. We hope that if you travel back our way... More

Ontario
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 21, 2014

Stayed here for one night after getting a deal on Priceline. The hotel itself is quite large and the rooms are ok. We found our room a little on the damp side -- odd as we were nowhere near the pool. The room also had a funny smell to it. My personal take on this place is that it's a... More

Was this review helpful? Yes 6
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Ontario_Guy80 Thank you for taking the time to review our property. We value all of our guests feedback and always take it seriously. We understand how a free breakfast is important to some guests, however as a full service Holiday Inn, we want to offer our guest a variety of options off of a menu that can be selected to... More

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Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Parkway, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn

45 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Liverpool
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 
Number of rooms
197

Questions & Answers

Questions? Get answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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