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Holiday Inn Syracuse/Liverpool Airport Hotel

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441 Electronics Parkway, Liverpool, NY 13088
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Holiday Inn Syracuse/Liverpool Airport Hotel
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Holiday Inn Syracuse/Liverpool Airport Hotel
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136 reviews from our community

Traveler rating
    40
    44
    27
    12
    13
See reviews for
23
20
6
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Brockville, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Did not spend much time at the hotel, but it is nice and close to the big mall in Syracuse. Check in was smooth with very friendly service, no problem with the room. Lots of parking, and the pool looked nice enough the kids were too tired to enjoy after many hours at Canyon Climb.

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dan M Thank you for taking the extra time to let us know about your stay, and give us feedback on how we are doing. Though you didn't have a chance to take advantage of some of our amenities, we loved hearing that what you saw was great. We are glad you and the kids enjoyed the Destiny USA and... More 

Belleville, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 30, 2015

Booked with Hotelnparking which offered a good rate to stay and leave our vehicle. Hotel staff are very friendly and airport shuttle service convenient and timely. Room both before and after our trip was clean and well appointed. Enjoyed a tasty meal in the restaurant as well as drinks in the lounge. The hotel is very close to Destiny USA... More 

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

PSF4 Thank you for taking the extra time to let us know about your stay with us. We love hearing from our guests and were thrilled to know that you not only enjoyed your time but also had a chance to take advantage of several of our amenities, we look forward to seeing you again next time you travel. More 

Shelburne, Vermont
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 25, 2015

I have been coming to this hotel for over 15 years once a year in March. There have been a number of remodellings and renovations during this period, all for the best. The check-in staff have become quite efficient over the years and some of the others have been around for over a decade. They are quite responsive to requests... More 

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dagmar We appreciate the immense amount of detail you put in to writing your review, your feedback is how we determine what we are doing right and wrong, though I am thrilled to hear we do more good then bad I want to assure you that we will take your input on our negatives to heart and use them to... More 

Summit, New Jersey
2 reviews
5 of 5 stars Reviewed March 23, 2015

Having enjoyed the camaraderie, attention to care and dedication at this Holiday Inn, words aren't enough - You must experience the gifted and devoted people, who truly care about the guest they watch over - I will always be grateful and return often to the Holiday Inn at Liverpool in Syracuse NY - Shorty

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Shorty We treasured the time spent with you and our other Cinefest guests, and are so happy to hear that this stay lived up to the expectations you and our other guests have come to expect, we look forward to your next visit and hope it is soon. More 

Buffalo, New York
1 review
5 of 5 stars Reviewed March 22, 2015

Was in town for just one night for a concert. A Sold out concert at the Carrier Dome, and Cabs were hard to come by. The front desk arranged for a cab and it arrived right on time. They also set us up with an amazing room, and all the amenities were on point! I had some car troubles on... More 

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Thank you for taking the extra time to let us know how we are doing, our guests provide us with such important feedback as its your opinion that tells us what we need to improve on and what we are doing right. Its great to hear that it looks like we are on the right track and hope to see... More 

Ithaca, New York
2 reviews
5 of 5 stars Reviewed March 1, 2015

Overall the stay was wonderful. It's nice that they have 24 hour housekeeping, maintenance and van service. They make sure you are aware of it when you get there. The beds are very comfortable and staff is friendly and helpful.

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Jamie H We loved hearing that you enjoyed everything about your stay, especially our staff! As you stated we of course are available 24/7 to help our guests with any questions or concerns that might come up during your travels. We hope that next time you visit Syracuse we have a chance to see you again. More 

Guelph, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

I stayed at this Holiday Inn for the second time now. It is conveniently located just off of the interstate and very close to one of my customers. There is a gas station nearby and lots of good food available both at the hotel and in local restaurants. The staff were very helpful with all questions and requests we had.... More 

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Lyndon F Thank you for taking the extra time to let us know how we are doing, we loved hearing that you enjoyed our central location and had a restful sleep, we hope next time you find yourself traveling into Syracuse that we get a chance to see you again. More 

Rochester, New York
1 review
5 of 5 stars Reviewed February 20, 2015

We spent 3 nights at the hotel for the NYS Dairy Princess Pageant. The food, accommodations, and staff were excellent! The staff put together an amazing event! The only issue was the temperature in ball room on Monday and during the day on Tuesday. Tuesday evening for Pageant was not cold.

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Janet W Thank you for taking the extra time to let us and all of our future guests know how we are doing. It was wonderful to hear that you enjoyed the event held at our hotel too. We hope to see you again next time your in Syracuse. More 

Havelock, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 31, 2015

The staff is very friendly and helpful here. The rooms are standard, although the bathrooms are very small. The toliet paper is behind the door, and there is no back to the toliet, just pipes, which I think is rather gross for a hotel. The workout room is one of the worst I've seen in a hotel. What they call... More 

Was this review helpful? Yes
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Calisungirl2 Thank you for taking the time to review our hotel, I was thrilled to hear our staff was helpful and responsive to your needs. I just wanted to apologize that you experienced the problems you encountered during your time with us, I will be discussing with our General Manager about the fitness center and make sure its inspected and... More 

Maine
Top Contributor
89 reviews 89 reviews
27 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed January 20, 2015

The hotel is close to the airport and the shuttle runs regularly to and fro. Breakfast in the restaurant was very good with bacon, eggs, hash browns all done well. Good sleep quality and ALL the staff I have dealt with have been courteous, helpful and pleasant.

Was this review helpful? Yes 1
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

sbj04769 We are so glad you enjoyed your stay from start to finish, hearing from our guests how we are doing helps guide us on the right path to offering the best experience we can, and it sounds like we are doing things right. We hope if you find yourself back in Syracuse that we get a chance to see... More 

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