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All 12 Liverpool hotels

Homewood Suites Syracuse/Liverpool

3.0 of 5 Hotel   |   275 Elwood Davis Road, Liverpool, NY 13088
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89%
Ranked #2 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
William M Albany
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260 reviews from our community

Traveler rating
    181
    53
    14
    10
    2
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117
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Albany
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I had business in the Syracuse NY area. Staying at the Homewood Suites was very good. Everyone on staff was very friendly. Even walking thru the halls - housekeeping and other staff people stopped to say hello. The "suite" was clean and much better than expected. The bed was comfortable. The complimentary breakfast was very good - lots of food... More

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MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review on Trip Advisor! I am happy to hear you enjoyed your stay with us and I look forward to sharing your compliments with my team. They will be excited to know their friendly greetings were noticed and appreciated. I am sorry to hear you experienced a problem with our cable... More

Denville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This location has unusual [to me] physical site - the reception and dining area are separate from the suites, requiring an outside walk through the pool area. This may be an issue for handicapped visitors. We were told this was one of the original Homewood Suites facilities, and it has been changed to what we usually expect for other sites.... More

Review collected in partnership with Homewood Suites by Hilton

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MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for making the effort to share your thoughts about your recent stay with us! I am very happy to hear you had a wonderful experience at our unique property. We are one of the "original" Homewood Suites, as you stated, and we pride ourselves on still being able to offer superior accommodations to all our guests. I am... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been to this hotel several times and had great experiences but this time was a miss. The staff is usually one of the reasons we love it so much but this time we were made to feel like we were inconveniences instead of guests. We arrived and dragged out luggage up to our room only to discover that... More

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MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I really appreciate your honest feedback of your stay with us. We want all of our guests to have the best stay possible where everything exceeds their expectations and I am so sorry that was not your experience. I will follow-up with my team to ensure others... More

Apex, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Best hotel in the area. Lots of comforts and well maintained. It's located just off Routes US I81 and I90. Within 5 minutes you can drive to the Carousel Mall which is one of the largest in the NE. Also close by is Onondaga Lake with its great walking trails.

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MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review of our hotel on Trip Advisor. I am happy to hear you enjoyed your stay with us and I'm excited to share your comments with my team. They will appreciate knowing their efforts to maintain our property well did not go unnoticed. Destiny USA (Carousel Mall) and Onondaga Lake Park are wonderful attractions in... More

Trinity, FL, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and enjoyed every moment. The staff was so accommodating, they went above and beyond. Laura was amazing. Facility was beautifully maintained I would definitely recommend and plan on staying again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for writing an 'excellent' review of our hotel! I am pleased to hear you enjoyed your stay and found our staff went above and beyond. I look forward to sharing your comments with my team. Laura especially will be excited to hear your wonderful compliments. I hope we have the chance to accommodate you again soon! More

Pittsford, New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This Homewood is right off the New York State Thruway (I-90) and has easy access to other interconnecting Interstates such as I-81, the large Destiny USA Mall, Fairgrounds and downtown Syracuse. It has recently been renovated so it has been updated. It was very clean. The staff from arrival to departure were all very friendly and accommodating. They wanted to... More

Was this review helpful? Yes 1
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel! I am so happy to hear you enjoyed your stay with us and thought the team was very friendly and accommodating. They will be excited to hear your comments. I hope you choose to stay with us again soon! More

Plymouth, Massachusetts
Top Contributor
153 reviews 153 reviews
55 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 1 week ago

The Homewood Suites Liverpool is located in a corporate park area just off I-90. It is everything that a Hilton-branded hotel property should be but rarely is. Despite its venerable age of 23 (!!), it is in outstanding condition, thanks both to a substantial makeover done in 2011 and excellent management, maintenance, and housekeeping procedures. It looks as if it... More

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MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so very much for sharing your review of our hotel on Trip Advisor. I am thrilled that you found our management, staff, accommodations and amenities exceeded your expectations. It is our goal to offer a more than perfect experience to our guests and my team will be so happy to hear your wonderful compliments of our property. I... More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is generally clean and conveniently located, and the breakfast buffet was nice and plentiful. However, our room was next to a fire door leading to the parking lot that was slammed loudly all night. It was also very smoky right outside that door. The hotel was full and we could not be moved. Having said that, the room... More

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Ewing, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were looking for a hotel to stay one night while traveling to a family gathering, as well as the NY State Fair. This was a terrific hotel! We had a suite that had two double beds in one room and a pullout sofa in the living room area. Also, the room featured a nice kitchenette if you wanted to... More

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Gloucester
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We shopped at the Syracuse outlets all day and stayed at this hotel. What a wonderful surprise. We booked a suite. Two queen beds and a pull out sofa bed. There was also a full kitchen! The room was very clean and well equipped. Plenty of room for everyone. We especially enjoyed the complementary breakfast - (even our teenagers were... More

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Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Road, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites

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