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Homewood Suites Syracuse/Liverpool

3.0 of 5 275 Elwood Davis Road, Liverpool, NY 13088
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Certificate of Excellence 2014
Homewood Suites Syracuse/Liverpool
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Homewood Suites Syracuse/Liverpool
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274 reviews from our community

Traveler rating
    192
    56
    14
    10
    2
See reviews for
122
50
7
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (274)
  • Mar-May only
    (64)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (46)
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Quechee, Vermont
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have stayed in many hotels that have been noisy recently and were pleasantly surprised how quiet the room was. Not far off the highway I was concerned about the highway noise. In addition as we approached our room we could hear another room being exceptionally loud. I almost went back to reception to change the location of our room,... More

Was this review helpful? Yes
New York State
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second stay here for business in the last month .. Very clean hotel, rooms are great and it's quiet . They offer a cocktail/ dinner offering certain nights of the week , but I have always been working and never made it .. I will continue to stay here anytime I am overnighting in syracuse

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your thoughts on Trip Advisor. I am happy to hear you have been enjoying your stays with us. During future trips to our hotel please let us know if you want dinner and drinksset aside in your suite for you. We hate for you to have to miss dinner and would be happy to deliver it... More

Syracuse, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the moment of arrival until checkout, the staff was exceptionally friendly, helpful and pleasant. The rooms were clean and comfortable. Complimentary breakfast & dinner were enjoyable and relaxing. Looking forward to my next stay!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review of your stay with us on Trip Advisor. I am pleased to hear you had an exceptional experience at our hotel! Our team strives to ensure every guest has a perfect stay with us and I know they will be excited to hear your wonderful compliments of their service and our accommodations. I hope... More

Elmira, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were extremely impressed with the friendliness of the staff. From the moment we checked in, until the time we checked out, every staff member we encountered went out of their way to be sure everything was just perfect with our stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for making the effort to share your wonderful review of our hotel. I am so happy to hear you enjoyed your stay with us and were impressed with the friendliness of our team here in Syracuse. I know the staff works hard to ensure all our guests are comfortable and have an exceptional experience while they are here... More

London, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay, We initially had to book there because the first hotel we picked was fully booked. We will certainly rebook this hotel if we go this route again. The breakfast had a good selection, however, I was disappointed that there wasn't hot oatmeal offered.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review on TripAdvisor! I am happy to hear you enjoyed your stay with us and will consider staying at Homewood Suites Syracuse again on future trips. I am sorry to hear about your disappointment at breakfast. Hot oatmeal is usually offered daily to our guests, I will follow-up with my food... More

ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

great hotel, near highways, but quiet , great gardens, good breakfast, and nice suites, very nice decor, ample breakfast selection, and dinners served although we were not staying on days where dinners were served, the menu was quite appealing, near Mall, and highways to Waterloo outlets.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so very much for taking the time to share your thoughts of our hotel on TripAdvisor! I am happy to hear you enjoyed our rustic lodge decor as well as the many amenities our hotel offers. I will definitely share your compliments with my team, they will be excited to hear your comments. I hope we have te... More

Chula Vista, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I spent 9 days here on a business trip. Very quiet area. You'll need a car to get to a place to eat or for recreation. Not sure about their shuttle service. Great staff especially Rich (but they're all good). If you want a bath tub ask for one when you make the reservation. Swimming pool is outside so is... More

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing your review on Trip Advisor. I am very happy to hear you enjoyed your stay with us. I look forward to sharing your comments with my team; Rich will especially be thrilled to hear your compliments of the service. You mentioned you were not sure what our shuttle service had to offer so I'd... More

Embrun, ON, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Well worth the stay if you are shopping or touring around. Facilities and staff are very good. Location to major highways and local shopping is excellent. Quality of free breakfast alone is worth the stay and the facilities overall are top notch.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I am pleased to hear you enjoyed our property and services and hopefully we helped make your weekend getaway a little more comfortable. I know my team will be excited to hear your nice comments too. I hope we have an opportunity to accommodate you again very... More

Billerica, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved from the moment I stepped onto the lobby all the way to my room. People were helpful, loved the breakfast and the service around my stay. Fantastic place! I have made arrangements to stay at this hotel at all my future trips to Syracuse!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you very much for sharing your review of our hotel! I am thrilled to hear you LOVED our property and the service you received. I look forward to sharing your wonderful compliments with my team. I am also happy to hear you will be staying with us during your future trips to Syracuse. We can't wait to see you... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a family of 6 going on college tours, we stayed at the Homewood Suites as it is near Syracuse University. We can't express only with words how happy we were with this hotel. Kathy at the front desk and Carmen in guest services were both so welcoming and helpful. They are perfect examples of excellent customer service. The restaurant... More

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so very much for taking the time to share your review of our hotel! I am thrilled to know you enjoyed your stay with us and I will definitely share your wonderful compliments with my team. It was a pleaseure getting the opportunity to meet you while you were here and I hope your daughter enjoyed her visit... More

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Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Road, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites

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