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Homewood Suites Syracuse/Liverpool

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275 Elwood Davis Road, Liverpool, NY 13088
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1 room 1 guest
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Homewood Suites Syracuse\/Liverpool
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373 Reviews from our TripAdvisor Community

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Traveler rating
    268
    70
    18
    14
    3
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168
66
9
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (373)
  • Mar-May only
    (90)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (76)
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New Orleans, Louisiana
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I checked in early and the front desk was very welcoming. I saw some of the other hotels nearby and they looked old and run down. The Homewood looked much nicer than the others in the area and appeared new. The room was clean and a good size. I did not find much for dining near the hotel. I ended... More 

Was this review helpful? Yes
Enfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Lobby, main room is much brighter than pictured and has less of a Lodge feel which I appreciated. Decent selection of choices for Complimentary Breakfast. No ice machine for guests, but when I asked in Lobby, they happily provided me with a gallon zip lock bag full of ice and an ice bucket to carry it.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review of our hotel. I am happy to hear you enjoyed your stay and appreciated our décor. I will share your comments with my team, I know they will be happy to hear your thoughts as well. I hope we have the opportunity to accommodate you again soon! Best, Missy Hughes General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago

Arrived late at night. did not get the accommodations i expected. child had to sleep on a very uncomfortable sofa bed that caused her back pain for several days afterwards. When i called front desk upon first entering room to say this is not what i expected the only response i got was this is what we have. They knew... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Jeffrey S, Thank you for your review. I apologize that you were not happy with your room assignment during your recent stay at our hotel. Unfortunately, we were sold out of suites with two beds so we had no choice but to provide you with the suite type you booked online and choose via our digital check-in option. We... More 

Michigan
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveled to Syracuse/Liverpool area many times but have never stayed at this hotel until last week. Reserved a 1 bedroom suite and found it very comfortable and tastefully decorated. There was meal service for dinner and it was really good. The staff was exceptional and the property was very well maintained. It is well worth staying at this hotel, I... More 

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing your review of our hotel! I look forward to sharing your comments with my team and they will be happy to hear you enjoyed your stay. I hope we have the opportunity to accommodate you again soon! Best regards, Missy Hughes More 

New York
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here recently on our way through Syracuse and were very happy with the accommodations and service. Hat's off to Nick in the restaurant for his enthusiasm and Abdul and team at the front desk. Everyone here is great. Keep it up!

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for taking the time to post a review on Trip Advisor! I am very happy to hear you enjoyed your stay and will be sharing your wonderful comments with Nick, Abdul and the rest of my team. I hope we have the opportunity to accommodate you on your next trip through Syracuse! Best regards, Missy Hughes More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights to do some shopping. We were 3 girls and loved the space, kitchen, managers reception and comfy beds. The staff went out of their way to help with any request and very friendly. We used the complimentary shuttle in the evening to go out to eat. Our stay was perfect!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I am very pleased to hear you enjoyed your stay with us and I look forward to sharing your nice comments with my team. They will be excited to hear your thoughts. I hope you had fun shopping at Destiny USA and I hope we can accommodate... More 

Boston, Massachusetts
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Agree with other reviewers. I am fan of Homewood suites. Now I am big fan of this particular one Rooms are large. Well maintained. Pool - great. Good property overall. Close to highway. Excellent front office staff Only issue is rooms are in disconnected buildings. have to walk across the road for front office or breakfast or pool. Other tolerable... More 

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing your review of our hotel! I am happy to hear you are one of our raving fans. I will share all of your feedback with my team, I know they will also be excited to hear your nice comments. I will share your comments about the eggs to my food and beverage team to... More 

Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I really enjoy the extra space and relaxation room provided by the standard suite set up at Homewood. This hotel was quiet, well managed, with nice relaxing rooms. The hotel reception provides a nice option for a free dinner although the food is not fancy. With the free buffet breakfast one can get buy purchasing only lunch. The convenient airport... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to post a review of our hotel. I appreciate your wonderful comments and look forward to sharing them with my team. They will be happy to hear you enjoyed your stay with us. I hope we have the chance to accommodate you again soon! Best regards, Missy Hughes More 

Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was conveniently located off I-90, the rooms were very nice and had everything you need, and the facilities (pool, common room, dining room, etc.) were very nice. We had some difficulties with our room not being ready at check-in, but the staff worked to quickly resolve the issue. Breakfast was pretty good for a free breakfast. I wish... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Ms.Kristin M, Thank you for taking the time to write a review of your recent stay. I am very sorry that your experience at check-in was not a great one., please accept my apologies. But I am grateful to read that our staff did a great job in getting your room ready. I am also happy to read that... More 

Niagara Falls, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lodge in the City, one of my best experiences from Homewood Suites, easy access to interstate 90, shopping and restaurants. Very romantic atmosphere, very clean well maintained property, great food and excellent Staff.

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Leo M., Thank you for taking the time to write such kind words about your recent stay. I hope you choose us again in near future for your next lodging needs to Liverpool / Syracuse. Best regards, Abdul Muqeet Operations Manager More 

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