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Homewood Suites Syracuse/Liverpool

3.0 of 5 275 Elwood Davis Road, Liverpool, NY 13088
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Certificate of Excellence 2014
Homewood Suites Syracuse/Liverpool
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Homewood Suites Syracuse/Liverpool
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288 reviews from our community

Traveler rating
    203
    58
    14
    11
    2
See reviews for
126
55
7
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rehoboth Beach, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We travel with our 4 children and using Homewood Suites makes our travel experiences so much fun. The rooms are spacious, clean and we love having a kitchen. The morning breakfasts are wonderful. There was a problem with the heating system and it was corrected. We would stay at this facility or any other Homewood Suites again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I am very happy to hear you enjoyed your stay with us. Homewood Suites is a great hotel for families - I always look for them when traveling because I have four small children myself. I am sorry to hear you experienced a problem with your heating... More 

Tyler Hill, PA
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this place exceeded our expectations. Large, clean and tastefully appointed rooms. We had a bedroom, TV sitting area, kitchen and bathroom. Plenty of room to move around. The breakfast offered plenty of choices. We would definitely go back next time we're in the area.

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review on Trip Advisor. I am so happy to hear we exceeded your expectations during your stay. My team will be excited to hear your comments as well. I hope we have the opportunity to accommodate you the next time you are in our area. Best regards, Missy Hughes General Manager More 

Kingston, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

stayed for 3 nights for Black Friday shopping. Very impressed with room. Nice and quiet with good size. Breakfast was plentiful with lots of variety. I liked the closeness to Destiny USA, more convenient than Carrier Circle area. Look forward to be 'Welcomed Home' again

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your wonderful review of our hotel. It's great to hear we are your "new Syracuse Fav"! I will be happy to share your nice compliments with my team, they will love to hear them. I hope we have the opportunity to accommodate you on your next visit to Destiny USA! Best regards, Missy Hughes General Manager More 

Toronto
Top Contributor
82 reviews 82 reviews
27 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Asked for quiet room, got very quiet room on the 3rd floor, end of hallway. Clean and comfortable room and bathroom. Friendly service. Quick and efficient check-in. Usual breakfast spread. Would happily return.

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I am happy to hear the team was able to find you a quiet, comfortable suite for your stay with us. I hope we have the opportunity to accommodate you again soon! Best regards, Missy Hughes General Manager More 

Seoul, South Korea
1 review
5 of 5 stars Reviewed 3 weeks ago

My colleague recommended this hotel for my first visit and after then, I chose another hotels for my 2nd and 3rd trip. Now I think this hotel is the most comfortable to stay, especially for long term biz trip. Kind staffs, nice foods, well facilitated. For next trips, I will also choose this hotel if they have available rooms.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for sharing your review of our hotel. I am happy to hear you have named us the "best hotel in Syracuse"! I look forward to sharing your thoughts with my team as they will be excited to hear your compliments. I hope we have the opportunity to accommodate you again soon! Best regards, Missy Hughes General Manager More 

Toronto
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed overnight Thanksgiving day. An 'upgraded' room featured a fireplace that didn't work, rather old and dingy carpet and decor and the lovely scent of second hand smoke. This Homewood suite does not measure up to other Homewood suites we have stayed at and we were very disappointed. The room had not been prepared and we removed a fold out... More 

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank... More 

1 review
5 of 5 stars Reviewed November 12, 2014

Lovely stay for family, I wish we had planned to bring food to prepare because kitchen acommodations were very nice. The 2 rooms made it easy for one to study and the others to chill out. Breakfast was extensive and appreciated the 24/7 access to fruit in the lobby. Very convenient to interstate and NY State Thruway and Destiny Mall... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing your thoughts about your stay with us. I am very happy to hear you had a great stay and will stay with us again in the future. I'm pleased our central location was a nice convenience for you as well. I hope we have the opportunity to accommodate you again soon! Best regards, Missy... More 

napanee, Canada
1 review
5 of 5 stars Reviewed November 11, 2014

Perfect place to say, close to the main interstate and a shuttle to the mall. Staying at the Homewood suites was perfect for us. Comfy beds, clean suite and a hot breakfast to wake up to. We also received a $25 visa gift card to use anywhere. certainly would stay again at the homewood suites

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel on Trip Advisor. I am happy you enjoyed your stay with us and your weekend of shopping. We do offer a Destiny USA Shop & Stay package that comes with a $25 gift card on select days. I'm happy the package worked out well for you. I... More 

Baldwinsville, United States
1 review
5 of 5 stars Reviewed November 8, 2014

We spent 40 days at this hotel while waiting for our new home to be finished. The hotel is extremely clean, the maids were wonderful and on top of all of our needs. The complimentary breakfast and dinners were amazing!! I highly recommend this hotel!!! The managers were also very hands on and friendly always asking if there was anything... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you so much for sharing your review of our hotel. I am so pleased to hear you enjoyed your stay with us. I look forward to sharing your comments with my team, I know they will be excited as well. I hope we have the opportunity to accommodate you again! Best, Missy Hughes General Manager More 

NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

Spacious room! Extremely clean! Quiet! Included a fantastic Beef Brisket dinner w/ all you can drink beer and wine. Trivia in the dining area at night to earn Hilton points. The manager Nick was extremely friendly and made sure we had everything we needed. Would definitely stay here again!

Was this review helpful? Yes 1
MissyHughes, General Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Thank you for taking the time to share your review of our hotel. I am happy to hear you enjoyed your stay with us. Nick has a great time putting together fun activities for all our guests and I know he will be excited to hear you liked Trivia Night. He also does a Bingo Night and Texas Hold 'em... More 

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Additional Information about Homewood Suites Syracuse/Liverpool

Address: 275 Elwood Davis Road, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Syracuse/Liverpool 3*
Number of rooms: 102
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Also Known As:
Homewood Suites Syracuse/Liverpool Hotel Liverpool
Homewood Suites Liverpool
Homewood Liverpool
Liverpool Homewood Suites
Hotel Style:
#1 Business Hotel in Liverpool
#2 Romantic Hotel in Liverpool
#2 Family Hotel in Liverpool

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