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Homewood Suites Syracuse/Liverpool

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275 Elwood Davis Road, Liverpool, NY 13088
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Homewood Suites Syracuse/Liverpool
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Homewood Suites Syracuse/Liverpool
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358 Reviews from our TripAdvisor Community

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Traveler rating
    256
    68
    18
    14
    2
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158
65
8
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (358)
  • Mar-May only
    (90)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (76)
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Manlius, New York
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Homewood is one of the few chains that consistently has two bed, two bath rooms at all locations but this one in Syracuse is in a class by itself. All the staff here are AMAZING!! Food at both breakfast and dinner (free on weekdays) was really great with lots of creative kids choices (like animal crackers). Also our room had... More 

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Guests, Greetings from Liverpool New York and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your stay a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on... More 

Greenville, SC
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and its outstanding staff provided one of the most comfortable stays that we have experienced....and we travel a lot. The building has a very comfortable design and it is located on a quiet street in terms of traffic but it is near the Thruway and Route 81. Each room is actually a suite with a kitchenette, separate bedroom... More 

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Wonderdog4, Thank you for taking the time to review our property. I am pleased to read that we exceeded your expectations. I hope to see you soon when you come back in town. Best regards, Abdul Muqeet Operations Manager More 

Franklin, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything is spot on at this place. The staff are extremely helpful and courteous. The rooms are well appointed and clean. The location is very convenient as far as getting downtown, to Destiny mall, and the park on Onondaga Lake. Beats Carrier Circle hands down.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Alfred, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Hope to see you soon. Best regards, Abdul Muqeet Operations Manager More 

Horsham, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at Homewood Suites with our family. Everyone who worked at the front desk was so helpful and accommodating for all we needed. I loved how there was an ice machine in your freezer and especially loved the full kitchen. Also, use of the outdoor grills came in very handy.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear valued guest, Thank you for choosing to stay with us and for taking the time to post a review of your visit on Tripadvisor. I am so very happy that you enjoyed your stay with us. All of us at the Homewood Suites in Liverpool / Syracuse are dedicated to providing an exceptional guest experience and a clean comfortable... More 

Texas
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was very pleasant, and breakfast excellent! The layout of this place seemed like it was an old apartment complex converted to a hotel. Buildings were separated from the main lobby, so you have to go outside your building to get to the breakfast area and front desk. It's just a different setting that we've experienced, so we'd likely... More 

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear valued guest, Thank you for choosing to stay with us and for taking the time to post a review of your visit on Tripadvisor. I am sadden to read that you thought this property was an old apartment complex which is not true. This property was built from ground up and it was the first one in Syracuse /... More 

Reston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Family stayed for an evening to split a long drive. Very nice place, good food. The offering of beer & wine during dinner was a nice touch. It had a pool but we didn't use it, but the fitness room had more equipment than I expected.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Marek Z, Thank you for taking the time to write your review. I appreciate the kind words. Hope to see you soon. Abdul Muqeet Operations Manager More 

Hazlet, New Jersey, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is not new but the property is well maintained, clean and comfortable. The one bedroom suite is spacious with two HD TVs, wireless internet, comfortable King bed, thermostat controlled central AC and a spotlessly clean bathroom and kitchen. The property outside includes a well maintained pool and basketball court. A full complimentary buffet breakfast is included. Probably the... More 

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear John T, Thank you for your kind words on your review. I am glad that we exceeded your expectations. I hope to see you soon. Abdul Muqeet Operations Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our family (my husband, 16 yr old daughter, eldest son and his wife) spent the night here enroute to Boston, where we are assisting our eldest son and wife get settled with a new home and job. The hotel was at the midway point in our travels, so nothing "special" landed us here. Oh but what a treat! We arrived... More 

Was this review helpful? Yes 1
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Ms. Cathy Z, Thank you for taking the time to write such kind words about our property and our staff. I really appreciate all the input and I am so glad to read that we exceeded your expectations. We hope that you will choose us again when you are back in town. Best regards, Abdul Muqeet Operations Manager More 

Houston, TX
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm here now, and wished I'd booked somewhere else. Old old old!!! Room is nonsmoking, yet smells like smoke. Needs a remodel bad! Can't wait to check out. Feels to me like an apartment was converted to a hotel.

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Baybekitty, Thank you for taking the time to review our property on your recent visit. We truly value your opinions and we apologize that we did not meet your expectations. I only wish you would have given us a chance to correct the issues. Providing our guests with the best possible hospitality and service has always been our mission.... More 

Herndon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I generally stay at hotels with AAA 3 diamond ratings. This one fell into that price range but far exceeded what we were used to, on par with Disney moderately priced complexes offering a more unique experience at a good value.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
abdul_muqeet, Manager at Homewood Suites Syracuse/Liverpool, responded to this review

Dear Robert K, Thank you for writing such kind words, I really appreciate it. I am so pleased to read that we exceeded your expectations. I hope you choose us again for your lodging needs next time you are in town. Best regards, Abdul Muqeet More 

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