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All 12 Liverpool hotels

The Maplewood Inn

3.0 of 5 Hotel   |   400 Seventh North Street, Liverpool, NY 13088
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The Maplewood Inn
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60%
Ranked #10 of 12 hotels in Liverpool
A recent review
5 of 5 stars reviewed 4 days ago
Diane D Ogdensburg, New York, United States
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165 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Swedish first
  • Any
English first
Ogdensburg, New York, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed overnight going to and returning from a three week vacation. Shuttle service to the airport was prompt, courteous and overall excellent. Management and receptionists were efficient, friendly and very helpful. We also used this hotel during a hospital stay and have nothing but praise for their service.

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Lincoln, Rhode Island
1 review
5 of 5 stars Reviewed 5 days ago NEW

I needed a place to stay while my daughter was visiting Syracuse for an interview. Really wasn't sure where I should stay. I thought about staying at another more well-known hotel, but it was quite pricey and the reviews were mixed. Came upon the Maplewood Inn. Looked at the pics and reviews and it was approximately $72.00 cheaper after taxes... More

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Merrick, New York
1 review
5 of 5 stars Reviewed 1 week ago

My initial phone call to book the room, I spoke to a very professional gentleman Shaun Reid who put my mind at ease. He was great. I even called again another day and spoke to him in reference to check in and out time and he had no problem accommodating me. The food was good the atmosphere was nice. The... More

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East Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was a great event with vendors and lots of fun. This was a first for this event. If it becomes a annual event more people should plan on going. The staff was great on check in and check out. They were very friendly and accommodating. Had a wonderful stay

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Rochester, New York
1 review
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First impression was good.... BUT...No fridge or micro wave with out an extra cost. room was dark ,,, with all the lights on. Only one package of coffee amounting to 1 large cup. Liter under the bed skirt . Heater was loud. We went out for the evening only to come back and were not able to find a parking... More

Was this review helpful? Yes 79
Johnathan R, Manager at The Maplewood Inn, responded to this review

Hello Lynnette, We appreciate your feedback you shared regarding your visit with us. In an effort to appeal to everyone’s budget and needs we do offer rooms with and rooms without microwaves and refrigerators. At anytime during a guest stay we are more than willing to provide more amenities such as the coffee at no additional cost. I welcome the... More

Ottawa
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night as we were coming to shop in Syracuse, and it was a great stay! The staff was friendly and the rooms were nice and clean. Shaun helped us at the front desk and he was very friendly!

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Ontario
Senior Reviewer
6 reviews 6 reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked deluxe room for fridge - checked in to a standard room. Called front desk - got switched to deluxe room. Linens are minimal - no duvet no blankets - just sheets. Bathroom sink didn't drain. Toilet rocked when you sat on it. Minimal lighting throughout except for bathroom. Heating/cooling unit is extremely frustrating. It's either on or off. When... More

Was this review helpful? Yes 97
Johnathan R, Manager at The Maplewood Inn, responded to this review

We appreciate you taking time to write a review on our property. We are sorry for the inconveniences that you noted regarding your last stay with us. We are in the process of renovating areas of the hotel including carpet upgrades etc. Unfortunately, some items have an extended lead times and are not readily available when ordered. We will share... More

Wellsburg, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Very nice rooms, very clean and the staff was excellent. We had the Destiny USA package and it was awesome. Breakfast was very good and the waiter was great and friendly! Will definitely be staying again.

Was this review helpful? Yes 1
Erie, Pennsylvania
1 review
5 of 5 stars Reviewed February 26, 2014

Completely awesome. Easy to schedule our group, staff was awesome, rooms clean and as expected. Highly recommend it here, and this wasn't our first stay. We come here to visit friends frequently, and this wont be our last stay at this hotel

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2014

Quiet, comfortable, clean but old rooms, poor lighting, view of highway. Beds were very comfortable and room was dark at night for a good sleep. Pool uncomfortably cold. Fitness room minimal, in a converted guest room. Had a treadmill and stationary bike, weight machine broken. Breakfast not included but have coffee in lobby. Staff were very friendly and helpful, gave... More

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Additional Information about The Maplewood Inn

Also Known As:
The Maplewood Hotel
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
Address: 400 Seventh North Street, Liverpool, NY 13088
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Maplewood Inn 3*
Official Description (provided by the hotel):
The Maplewood Inn is by design your home while you are visiting Syracuse. The hotel offers exquisite dining, massage treatments on property, wireless Internet everywhere, and after a long day you can cool off in the indoor pool. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. ... more   less 
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