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The Maplewood Inn

400 Seventh North Street, Liverpool, NY 13088
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The Maplewood Inn
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Ranked #11 of 12 Hotels in Liverpool
A recent review
4 of 5 stars reviewed 1 week ago
Larry W Rochester, New York
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213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (36)
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Rochester, New York
Level Contributor
1,888 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 625 helpful votes
4 of 5 stars Reviewed 1 week ago

Please don't let me "yes"s and "no"s (below) mislead you; this is a nice hotel and it's undergoing a HUGE renovation that should make it much nicer. They are remodeling the entire hotel, starting with the third floor and the entry area. They are also creating a bunch of new, two-room suites on the first floor that will include kitchenettes... More 

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New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Maplewood for the first time for an overnight on my way back to NYC. Hotel was under construction but from the looks of what they had already done it could be very nice. But unfortunately, it wasn't at this time. When we checked in they could not give us anything that we had requested upon make the... More 

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Ogdensburg, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed last night, although they are renovating the customer service was excellent! Everyone very freindly and accomidating, they should be commended by the owner.When renovations are complete it will only add to the quality that already exists.Its nice to see a business improving and growing in its success, great prices as well!

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Ottawa, Canada
Level Contributor
103 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The renovations look almost done and it'll look really sharp when its done. Free breakfast was terrific and pool, although a little small if there's a lot of people there, was a terrific temperature. The rooms were nothing special, but gave us a great night sleep. Stayed in another hotel in this area that was actually priced higher and preferred... More 

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Elmhurst, IL
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is very convenient to Rte. 90 but is in the middle of a renovation. Rooms are modest with thin towels but the bed was comfortable. A quiet location considering how close it is to the highway. Be prepared for some dust if you decide to stay.

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Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stopped here on our way to Niagara Falls from New York City and it was a perfect stay. We got a great deal for the night on Expedia and we weren't expecting much since we mainly needed a bed but it was a very pleasant stay. The room was clean, and staff helpful. The shower head... More 

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ON, Canada
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed June 12, 2015

We stayed at the Maplewood Inn becuase of it's proximity to the Destiny Mall. The hotel is under renovation, which it needs. There is a free shuttle service to the Destiny Mall and this was an great perk for us. The WiFi did not always work. The walls are thin, we could hear the people in the rooms next to... More 

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Clayton, New York
1 review
5 of 5 stars Reviewed May 10, 2015

I stayed here a couple months ago when a family member was having surgery at Crouse Hospital. It was very reasonably priced & exceeded expectations with its cleanliness & breakfast & other services they offered. The staff was very friendly & helpful. I would definitely recommend this place!

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Nassau, Bahamas
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 4, 2015

We found the rooms were comfortable for the one night we stayed there. The front desk person, Michelle, made our stay even better by going the extra mile to be sure we were happy. I have stayed in four hotels over the past four days and have needed one envelope and one stamp since the start of my trip; Michelle... More 

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1 review
5 of 5 stars Reviewed May 1, 2015 via mobile

We had an issue with the hot water when we stayed there. Once it was fixed they apologized and refunded our rooms and even set my girlfriend and I up for a free room at another date. I would go back here any time I find myself in Syracuse again

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