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All 12 Liverpool hotels

The Maplewood Inn

3.0 of 5 Hotel   |   400 Seventh North Street, Liverpool, NY 13088
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The Maplewood Inn
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Ranked #11 of 12 Hotels in Liverpool
A recent review
3 of 5 stars reviewed 1 week ago
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184 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the only hotel available over this past Columbus Day weekend. The rate was $179 per night (that was with military discount) for a double queen. The lighting in the rooms and hallways were dim, carpet was old as well as the bed comforter. The furniture was all dated as well and the bed my kids slept in, the... More

Was this review helpful? Yes 10
Bronx, New York
1 review
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have called Maple Wood inn in Syracuse NY for weeks trying to book the weekend of May 8,2014 through May 10,2014. Every time I call, I am told the Inn is under new management...They have not open up the reservation YET for that weekend.... That weekend is a very busy weekend Syracuse University commencement ceremony is May 8 through... More

Was this review helpful? Yes 20
Niagara Falls, Canada
14 reviews 14 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff were friendly and helpful. The room was clean with a fairly comfortable bed. Although there was plenty of room for one, there was no mini-fridge in the room. I have seen Kleenex thicker than the towels and there were exactly two towels for two guests so no extras. The breakfast that was included was almost an embarrassment -... More

Was this review helpful? Yes 17
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 1, 2014

Was very disappointed in the price we paid for the room; it was definitely not worth the price. I've stayed in much nicer places for the price paid. On the upside, the staff is friendly and courteous and it's very close to the mall. The beds were comfy and bathroom clean. On the downside, it's not the cleanest. The walls... More

Was this review helpful? Yes 56
Syracuse, New York, United States
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 20, 2014

Staff was very friendly and helpful (Kim was delightful). Rooms were clean and spacious (Executive Suite). Very close to Destiny USA (our main destination) and a shuttle was provided. Overall it was a great weekend stay.

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 19, 2014

Location is two minutes from the Destiny Mall and easy on and off to highway to Waterloo outlets (about 45 minutes). Tim Horton's conveniently located across street for my canadian friends! On the whole the hotel is clean and the staff are very pleasant. Beds were comfortable. My dated comment comes in the paint, colours (dark and brown) could all... More

Was this review helpful? Yes 2
Kingston, Canada
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 29, 2014

Very close to Destiny USA mall for shopping... great restaurant at hotel lots of great food to choose from... Carnegie's Staff can't do enough to help. Carpets need replacing and tv updated but overall quite clean and friendly. right off I81 just north of mall

Was this review helpful? Yes 4
Ottawa, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2014

We used this Inn for the first time on our trip to the Dominican. Being from Canada, it was cheaper for us to stay here and fly out of Syracuse and hotel allowed us to park our vehicle for the entire 10 days for free. They also provided us a shuttle to the airport which is 10mins away (at 5am)... More

Was this review helpful? Yes 2
Burlington, Canada
Top Contributor
101 reviews 101 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 12, 2014

Our stay at the Maplewood Inn was fine. The hotel is showing it's age but is quite satisfactory and good value. It has a fitness room, an indoor swimming pool and a restaurant /bar with live entertainment in the evening. It is close to the huge Destiny mall and just off the highway.

Was this review helpful? Yes 1
South Burlington, Vermont
20 reviews 20 reviews
7 hotel reviews
97 helpful votes 97 helpful votes
1 of 5 stars Reviewed July 3, 2014

The hotel room was dirty and smelly and the hair dryer did not work. Hotel staff did address our concerns by giving us room spray and a different hair dryer. The lamp shades were covered in dust. Groups of people were standing by front entrance outside smoking so we got to walk through cigarette smoke every time we went in... More

Was this review helpful? Yes 87
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Additional Information about The Maplewood Inn

Address: 400 Seventh North Street, Liverpool, NY 13088
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Maplewood Inn 3*
Number of rooms: 137
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale

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