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All 12 Liverpool hotels

Quality Inn Liverpool

2.0 of 5 Hotel   |   401 7th North St., Liverpool, NY 13088 (Formerly Clarion Inn)
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Quality Inn Liverpool
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61%
Ranked #10 of 12 Hotels in Liverpool
A recent review
3 of 5 stars reviewed 2 weeks ago
Samyaza Quebec
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63 reviews from our community

Traveler rating
    12
    25
    15
    6
    5
See reviews for
17
14
4
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Halifax, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

I reserved a room on the hotel's website six weeks before my visit. I received a confirmation that my room with two queen beds was reserved. Imagine my surprise, the evening I arrived and I was advised that they had given away my room and all they had was a king room (the two queens was required). The excuse the... More

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

It was very unfortunate that somehow no creditcard showed up in your reservation and being a sold out nite the clerks are instructed to cancel any ones that are non guaranteed. I am so sorry that this happened as I stated in my last 2 e-mails to you and hope that you will consider my offer to stay again .... More

Quebec
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed the night here because we discovered the Carousel Mall by luck on our way back to Canada and decided we needed an extra day to explore the mall thoroughly. The hotel was clean, good breakfast. It does need updating but nothing to discourage us from returning.

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thank you for your feedback.It is nice to hear that you will be returning . We have a fairly new owner who is putting quite a bit into the hotel since he took over including several big ticket items .He is planning on continuing to upgrade util all is accomplished. We hope that you will keep on returning and follow... More

Montreal, Quebec, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for one night. It was a pit stop on our way to Niagara Falls. It is right off the interstate and there was plenty of parking. The check-in was a breeze, even though it was almost 11pm. The staff at counter was courteous and we were greater with a smile. The rooms are ok. They... More

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Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

We appreciate how you feel and are working steadily to make improvements now that we have a new owner.He listens and is putting money into the things that we need . Thank you for your feedback! Sincerely, Pamela Smith More

Ontario
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been staying at this hotel since 2006, usually 2 nights two times per year. This past visit we really noticed that the rooms really need to be updated (wallpaper, carpeting, bathroom). The beds are comfortable with nice bedding & clean towels. The staff is friendly & helpful. We were told that the hotel has a new owner &... More

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Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thank you for taking the time to respond to our survey.I assure you that we do listen and make decisions on hotel strategies based on your feedback . Thanks for your time! Pamela Smith More

Pittsburgh, Pennsylvania
Top Contributor
56 reviews 56 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here one night on our way back from Canada. This is a very good overnight hotel; nothing fancy, but clean, quiet, comfortable, and a very good value. Our wallet needed a break after a week of vacation, and QI gave us that, plus a good place to stay on the road home. We'd definitely stay here again (and... More

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Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thank you for your kind words . It is good to hear that we have met your expectations and we look forward to your possible return should you have reason to come our way again . Enjoy the rest of your Summer ! Sincerely, Pamela Smith CHA,GM More

Mendenhall
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for one night en route to Rome, NY. To our delight, our room was available when we arrived a bit before 3 p.m., so we could get situated quickly. Desk staff on the three shifts we encountered were all pleasant and helpful. The bed was comfy, with good pillows. The usual amenities were provided, including TV and WiFi,... More

Was this review helpful? Yes 1
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Hi Nancy, ThaNk you so much for your positive feedback regarding your stay at our hotel. It is always nice to hear that we have met your expectations and made your stay enjoyable. I also just want to assure you that we do have peanut butter and I spoke to the breakfast lady this morning to make sure that she... More

Niagara Falls, Canada
1 review
5 of 5 stars Reviewed August 12, 2014

We can’t say enough about how nice the staff is at this location. The rooms are nice and clean. The TV’s are all flat screens. The property is very well maintained. A special thank you to Pamela Smith for making us feel at home. We will definite be coming back to this motel. Thanks Again, The Milojevic family.

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Smokey & Sandy , Thanks so much for the kind words about our hotel and staff . We really enjoy it when our extended Nationals family rolls into town for the car show. It is such fun and this year the weather was exceptionally good. Looking forward to many more years to come! Sincerely, Pamela More

1 review
5 of 5 stars Reviewed August 6, 2014

I can say this hotel is "TRULY QUALITY"...every time i stay at this quality inn my experience is great. The staff here is accommodating to all of your needs and are very friendly. The rooms are very clean and the beds are very comfortable. The rooms have flat screen televisions and most of the rooms have a microwave and refrigerator,but... More

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thanks so much for giving us a thumbs up ! It is always a pleasure speaking to you as you are heading out to work . You are a fun and interesting guy and we appreciate you and enjoy having you here ! Sincerely,Pamela Smith CHA,GM More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed August 4, 2014

I recently came to liverpool to visit family members and the quality inn was the first hotel off of the highway the desk clerks were very friendly and the manager made me feel right at home making sure I was accommadated and she was very friendly. The room was nice and the breakfast selection was above average, perhaps they could... More

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thank you for your positive feedback on our hotel . It is our pleasure to have you here and we hope that another stay is in your future ! Sincerely, Pamela Smith CHA,GM More

Rochester, New York
1 review
5 of 5 stars Reviewed July 28, 2014

Hi I would like to make a few comments on our stay at your hotel. First of all I would like to commend "Pam Smith" and her wonderful staff. We have been coming to your hotel for many years and there has not been a year that Pam has not treated us like "FAMILY" she goes out of her way... More

Was this review helpful? Yes
Pammy0017, General Manager at Quality Inn Liverpool, responded to this review

Thank you Carol ,I love you guys .My year wouldn't be the same without out my Nationals family .I enjoyed so much sitting out by the road watching the cars go bye and laughing with you ! My family loves this weekend and all of you have watched them grow over the years getting married and having children .I's the... More

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Additional Information about Quality Inn Liverpool

Address: 401 7th North St., Liverpool, NY 13088 (Formerly Clarion Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Liverpool 2*
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Also Known As:
Quality Inn Liverpool Hotel Liverpool
Clarion Liverpool
Liverpool Clarion

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