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All 12 Liverpool hotels

Hampton Inn Syracuse Clay

2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090
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Ranked #1 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Dle52
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254 reviews from our community

Traveler rating
    209
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    2
    1
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118
49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on travel heading east from Niagara Falls. We decided to try and spend the night in Syracuse. Researching while my wife drove, we couldn't find a hotel with any availability in all of Syracuse or the surrounding towns. We stopped in the Hampton Inn Syracuse Clay and was greeted by Justin and Mike. They didn't have any availability... More

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to write such an amazing review. I am beyond pleased to hear that our staff took such great care of you. We certainly take pride in our hotel and the genuine service we provide. I look forward to welcoming you as a guest in the future!! More

Crestwood, Kentucky
Top Contributor
75 reviews 75 reviews
56 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 4 nights. Staff was friendly and helpful. I was able to check in early which was nice. The rooms were nice and comfortable. They were celebrating their 7th year in business the week I was there so the hotel is still relatively new. The free breakfast was out on time every morning and good. The lobby and hallways... More

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for taking the time to review our hotel. I will be sure to pass along your positive feedback and kind remarks. Also, thank you for joining us on our 7th birthday. I hope you were able to enjoy some of the lasagna and cake, it was delicious!! More

Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We will never regret our visit in this hotel!Excellent stay!! The staff was lovely and they were asking us all the time if we wanted something to help us! It was a quiet hotel as we wanted it! There are many things to do around there!

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback and kind remarks. We hope that you visit us again soon. There are a few new businesses to our area including a new Longhorn steak house!! More

Tampa, Florida, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff- awesome customer service. I was visiting family in Fulton. They not only accommodated me plus my family to watch a football game in the lobby but also allowed my grandchildren to swim and visit me who came in from Buffalo! I loved the room.... Close to restaurants, stores, and airport! Would definitely stay here again!

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for taking the time to review our hotel. I'm thrilled your family visit was everything you hoped for. We all love children at the Hampton Inn so Im glad they were able to enjoy the pool before winter is upon us. We look forward to welcoming you back very soon!! More

Mirfield, West Yorkshire
Top Contributor
160 reviews 160 reviews
122 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Felt good as we walked in, and continued from there. Good room, quiet, clean, well furnished, spotless comfy beds. Breakfast was the usual good Hampton fare plus fresh cut fruit. Staff pleasant and helpful. Stayed on a Friday night when all local restaurants were heaving with long wait times so took a short drive on State Rd 31 to Euclid... More

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you so much for taking the time to review our hotel. Our top goal is to ensure every guest feels welcome and accomadated the moment they step foot on our property. It seems our hard work is paying off! I will be sure to share your amazing review and kind remarks with the entire staff. Thank you and we... More

Utica, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was a bit disappointed. Complimentary in room services were poor. Small paper cups and 4 bags of coffee. Some tea. No drinks as far as juice, water, snacks. They don't even have a kitchen open through-out the night. For a couple a bottle of wine and a nice meal even at 3am would of been nice. For me the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your honest review of your stay, and for complimenting the service provided by our staff. I am happy to see that our hard work and genuine hospitality is being noticed. However, I am very sorry that you were disappointed with your stay as a whole. As a focus service hotel, Hampton Inn simply does not offer in... More

Severn, Maryland
Top Contributor
153 reviews 153 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My spouse had stayed here before, so we booked this hotel for three nights as we were in the area. The hotel is near a mall, shopping, grocery store (Wegmans) and chain restaurants. The bed was very comfortable, and the staff were very friendly and helpful. I would have given it a 5, except that, for some reason, the bathroom... More

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otego, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

loved the stay, perfect location,staff was excellent, highly recommend this hotel, the atmosphere alone made my stay very relaxing. The restaraunts surrounding the hotel made it very nice as well, all within 5 minutes of the hotel. For all business purposes I again would recommend this hotel as it has a very spacious gathering room and a nice meeting room... More

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 3 weeks ago

Came in early, arrived at 12:15pm. Asked for a room on the top floor and the maid service, who were on lunch break, stopped her lunch to go check the room. Highly appreciated that. Right away I knew we choose the right place. Breakfast was perfect with the eggs and sausages and the usual waffle maker and toaster meals. Room... More

Review collected in partnership with Hampton

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Georgetown, United States
1 review
5 of 5 stars Reviewed September 14, 2014

great stay. The parking lot was being resurfaced but the room and staff were great. Very clean and the staff went beyond the expected to make our stay hassel free. they succeeded. they were close to resturants and had printed directions for the local points of interest and the airport. that was very helpful as we were headed back to... More

Review collected in partnership with Hampton

Was this review helpful? Yes
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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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