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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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Hampton Inn Syracuse Clay
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Hampton Inn Syracuse Clay
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326 Reviews from our TripAdvisor Community

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Traveler rating
    267
    51
    5
    2
    1
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147
65
15
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (78)
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Allentown, Pennsylvania
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property was recently updated to meet the new Hampton Inn design. It's a nice property that's well kept and clean. The room we had was large and more than sufficient for what we needed. The area around the hotel has a grocery store and several restaurants.

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn by Hilton-Syracuse/ Clay. We appreciate you taking the time to review our hotel and for the kind words. Our recent renovation really gave us the extra pizazz we wanted so we are glad to hear your enjoyed it. We hope that you visit us again soon! More 

Ottawa, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I like staying at Hampton Inns as they seem to have a good standard of furnishings, cleanliness. You know what you're going to get before you stay. The plus on this Hampton seems to be the staff, ALL GREAT!

Was this review helpful? Yes
5 of 5 stars Reviewed 1 week ago

We spent 4 nights at this hotel. Each member of the staff that we encountered over the course of our visit was most courteous, kind, and helpful. They even made our small dog feel welcome! Each one of them deserves a "star"

Was this review helpful? Yes
Pine Hill, United States
1 review
5 of 5 stars Reviewed 1 week ago

From the minute we checked in until we checked out the employees were great. The hotel is well kept and the breakfast awesome. I would highly recommend this hotel. There are various places to eat within walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our hotel and for taking notice of our amazing staff. We truly take pride in our work and property. Your positive feed back encourages our staff to continue on with our efforts. More 

Scranton, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with my stay. The room was very clean. And I always check to see if there is dust anywhere and I found none. It was very quiet sleeping. My daughter and I had a very pleasant stay. The location to our Friends house was perfect. I would definetly recommend this Hotel to anyone. Very Very Very... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. We appreciate you taking the time to review our hotel and for the amazing comments. I will be sure to share your review with my staff at our next huddle. We hope to welcome you back soon! More 

Vestal, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Staff was very friendly, allowed us to check in 3 hours early to get ready for wedding. Facility was very nice. Would recommend, and would personally stay there again. Didn't get a chance to check out breakfast, gym, pool, or spa. Pool looked a little cloudy, but rest of facility looked excellent!

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you fro choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We are thrilled to hear that we were able to accommodate you on such a special occasion. We hope that we are able to welcome you back soon so you may enjoy the pool and breakfast! More 

Gjoa Haven, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

This property is extremely clean, quiet and comfortable and has superb curb appeal. Check in and check out was very quick and professional. The pool and hot tub were clean and a welcome diversion to relax before moving on to the next item on our agenda. A special mention must go to the breakfast staff for the outstanding breakfast and... More 

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We appreciate all feed back as we continuously strive to better accommodate our guests. Thank you for the positive review and your kind compliments. We hope to welcome you back soon! More 

Bay Shore
2 reviews
5 of 5 stars Reviewed June 17, 2015

We stayed here for our daughter's softball tournament in the area. The room was very clean and comfortable. Breakfast was great and fresh. The staff at this hotel were awesome!! They went above and beyond to make our stay here pleasant. We would definitely stay here again if we came back to this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our property and are thrilled to hear you enjoyed your stay. We hope to welcome you back soon!! More 

Kennett Square, PA, United States
1 review
4 of 5 stars Reviewed June 17, 2015

Near Baldwinsville, NY, where work takes me. Very clean, quiet enough, and short walk to everything else I need, particularly food. Easy in and out. My smokeless room had no hint of smoke. None anywhere in the hotel except outside the front door.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our property and for the amazing recommendation to any future patrons. I will be sure to pass along your kind remarks to my staff. We hope to welcome you back soon. More 

Toronto
Level Contributor
142 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
5 of 5 stars Reviewed June 12, 2015

I stayed for a night while in the area on business. The property is located in a nice area and shopping nearby. There are many restaurant choices within a very short walk of the hotel including a Red Lobster, Chili's, Outback, Longhorn and a Smokey Bones. The exterior of the hotel is very nicely landscaped and maintained, with plenty of... More 

Was this review helpful? Yes
Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton Inn by Hilton Syracuse/Clay. There is definitely no shortage of restaurants and shopping nearby. We like to do the little extras for our guests. We look forward to you staying with us again the next time you are in the Syracuse area. More 

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