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All 12 Liverpool hotels

Hampton Inn Syracuse Clay

2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090
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Ranked #1 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Mariago13 Apalachin, New York
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269 reviews from our community

Traveler rating
    223
    39
    4
    2
    1
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123
53
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Apalachin, New York
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this location several times over the past several years. Pros: service, cleanliness, location, comfortable room and bed, bath towels are bath-sized and soft, nice shampoo and conditioner (didn't leave my hair feeling waxy like a lot of hotel/motel products do), delicious breakfast, thoughtful staff. On one of our trips, we had a (very) early morning flight... More

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Gatineau Quebec
Top Contributor
69 reviews 69 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is great. Its location is great - you are about 40 minutes to the Waterloo outlets - about 10 minutes from the Destiny USA mall. There are restaurants 2-3 minutes walking distance from hotel and there is a grocery store and liquor store across the street. The breakfast is always above par and the coffee is very good... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review our hotel. I am excited to hear that you were able to enjoy all the amazing shopping in our area! Make sure say hello the next time you are visiting as we have a lot of information (and coupons) to local shopping outlets! More

Cape Coral, Florida, USA
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Problem is fammilys arriving on the weekends. They let there children run up and down the corridors screaming there little heads off. Please keep them quiet. Breakfast with those unreal eggs suck. Rooms are good and plenty of room.

Review collected in partnership with Hampton

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review our hotel. I appreciate your feedback as it is most crucial in continuing to improve our service and accommodations. I was very disappointed to hear about your negative experience at our property. I empathize with the noise you experienced during your stay and we hope you will give us another chance. Please... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I surprised my wife with a date night and made arrangements to stay at the Hampton Inn in Clay, NY where we live. What a great choice that was. The staff were very friendly and accomodating upon our arrival and made us feel very welcome. The hotel itself is in an excellent location for shopping and dining. Our room was... More

Was this review helpful? Yes 1
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for taking the time to review our hotel. I am incredibly pleased to hear that you enjoyed your stay with us at the Hampton Inn-Syracuse/Clay! Such a thoughtful gesture/ getaway you planned for your wife, and you chose our property to stay at! Thank you! You both will have to stop in and visit us after the lobby... More

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hampton in Clay for Family Weekend at Cuse. Since I booked late, the price was ridiculously high for a Hampton (around $200/night!). But the place is nice, and at a normal price, I would stay again. Very clean, comfortable bed, good breakfast. Nice work-out room. I'm giving a low rating on "value" due to the price hike... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. I appreciate your feedback as it is most crucial in continuing to improve our service and accommodations. Please know that we continuously evaluate and compare the local market to ensure our guests receive a fair and competitive rate. The... More

East Quogue, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean, the beds were so comfortable and the rooms were spacious. There are many options of restaurants and shopping within walking distance. It is about 20 minutes from Syracuse University. I would definitely stay at this Hampton Inn again. It was a wonderful experience!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. I will be sure to pass along your kind remarks to our Executive Housekeeper. She will be thrilled to hear that her teams hard work is being noticed! We hope to see you again soon!! More

Altamont, New York, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From the moment we walked in till the moment we walked out we enjoyed this stay. The employees at the front desk, the folks taking care of the buffet breakfast in the morning and the house keeping crew were all friendly and polite. I was totally impressed when I was getting a cup of coffee in the morning the gentleman... More

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton Inn-Syracuse/Clay. We certainly appreciate you taking the time to review our hotel with such kind remarks. Our main goal is for all our guests to feel welcome and at home during their visits. I look forward to introducing myself the next time you stay with us! Also, FYI there is a... More

Simsbury, Connecticut
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Greeted by staff quickly, check-in quick. Breakfast typical for Hampton Inn's. Beds were comfortable. Hotel is clean. Breakfast area good size. Parking ample. Easy to find off rte 81. Plenty of eateries close by.

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton inn-Syracuse/Clay and for taking the time to review our hotel. I'll have to agree with you on the beds, they are sooo comfortable! I wish I had the same type at home! Once again, thank you and we hope that you visit us again very soon! More

Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband surprised me with a well needed date night. We saw a comedy show, had dinner and then checked in at this hotel. It was Halloween and the staff had a contest going for the most creative decorated pumpkin so I voted. They also had warm cider, donuts and cookies for the guest. We were greater by the friendly... More

Was this review helpful? Yes 1
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We appreciate your kind remarks and I will be sure to pass them along to my staff. Please let us know the next time you and your husband plan a getaway. I will make sure you receive a late check out... More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here in July for 2 weeks and we came back for another almost 3 weeks in Oct. This hotel is super convenient for shopping. Target, Wal Mart and several other grocery stores are nearby. There is a mall right down the street and Destiny USA is a short drive away. A ton of restaurants within walking distance and... More

Was this review helpful? Yes 1
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. It was such a pleasure to have you and your family (doggie included) stay with us. We love pets and small children so it was a true joy to get to know your family. We realize being away from... More

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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn

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