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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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Hampton Inn Syracuse Clay
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Hampton Inn Syracuse Clay
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304 reviews from our community

Traveler rating
    250
    46
    5
    2
    1
See reviews for
139
60
13
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (304)
  • Mar-May only
    (67)
  • Jun-Aug only
    (103)
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    (74)
  • Dec-Feb only
    (60)
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Frederick, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent, friendly staff, super quiet (there were two youth teams there and we didn't hear a thing), excellent, bright bathroom lighting. Breakfast was also very good, with rotating hot items. Breakfast staff kept everything well stocked and clean.

Review collected in partnership with Hampton

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Went arrival every body helping you with a smile and offer there help to find any place around and phone you to see if everything is ok after you check in and help you I had problem to get internet she took the time to tell what to do she was very help full and alway friendly she did make... More 

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Lowville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The most friendly staff I have ever experienced. I definitely felt that the rate was fair for the service and accommodations I received. It was kept very clean in ALL areas. I would highly recommend this hotel!

Review collected in partnership with Hampton

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clay, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were surprised upon arrival by being chosen "guest of the day". We were upgraded to a studio at no extra charge and provided with a goody basket for the kids, which included a free movie rental. The room was HUGE and so clean! The pool was great. The workout room was perfect. The breakfast exceeded expectations. The best part... More 

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Canton, New York
Contributor
19 reviews 19 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all, the employees at this hotel were exceptional! Sandra (this gal is fantastic and made me feel at home from the second I walked in the door!) and Jess at the front desk were very cheerful and helpful with everything from food recommendations to getting change for laundry. Breakfast was delicious! Billie Jo from housekeeping kept our room... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff exemplifies the highest quality service. The room was spotless and the pool/spa were at the proper temperature with clean lounges/table/chairs and a towel rack always well supplied. The lobby lounge area was comfortable and the breakfast menu good.

Review collected in partnership with Hampton

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Tenafly
2 reviews
5 of 5 stars Reviewed 3 weeks ago

First class hotel If you are in the area. The staff goes overboard to assure a great stay. Rooms and furnishings are first class. Be sure you know WHICH Hampton Inn you are aiming for. There are several in the area.

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. I am happy to hear that you decided to stay with us despite our property being out of the way from your destination. I do hope that when your travels bring you back to Syracuse/Clay you will stay with... More 

Halfway, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staff is some of the best I've seen, friendly, helpful, warm and welcoming. Rooms are clean, beds are comfortable, breakfast is good. Location is near shopping and good restaurants, Smoky Bones a great choice for baby back ribs!! A must stay!

Review collected in partnership with Hampton

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. Our guest's feedback is very important to us as we continue our efforts to serve you better each day. I will be sure to pass along your amazing review to my staff! More 

harleysville
1 review
4 of 5 stars Reviewed 4 weeks ago

I thought this hotel was a little closer to syracuse university since that is where i was visiting my daughter.I have stayed at 3 or 4 hotels closer but found them lacking. However, this hotel is clean, the beds were comfortable, the staff is great, and are restaurants are plentiful. It is close to rte 481 and rte 90 so... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay at our property despite the distance to Syracuse University. I must agree that we are located in a prime area for all travelers. Not to mention that we are... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

Nice quiet location. Easy to get in and out of downtown Syracuse from here. Hotel was clean and very quiet. Treadmill in the exercise was old and loud, but it worked fine. This seems to be a popular location for large groups of kids to stay (teams traveling) but it was still quiet and I was not disturbed by their... More 

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn Syracuse-Clay and taking the time to provide an amazing review! We are so pleased that our hotel met your expectations and that your overall experience was a pleasant one. Please visit us soon, I will personally ensure that you receive a hot breakfast to start your day!! Thanks again, we... More 

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