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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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Hampton Inn Syracuse Clay
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Hampton Inn Syracuse Clay
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298 reviews from our community

Traveler rating
    244
    46
    5
    2
    1
See reviews for
135
59
13
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (298)
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    (61)
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    (103)
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    (60)
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Tenafly
2 reviews
5 of 5 stars Reviewed yesterday NEW

First class hotel If you are in the area. The staff goes overboard to assure a great stay. Rooms and furnishings are first class. Be sure you know WHICH Hampton Inn you are aiming for. There are several in the area.

Review collected in partnership with Hampton

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Halfway, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Staff is some of the best I've seen, friendly, helpful, warm and welcoming. Rooms are clean, beds are comfortable, breakfast is good. Location is near shopping and good restaurants, Smoky Bones a great choice for baby back ribs!! A must stay!

Review collected in partnership with Hampton

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. Our guest's feedback is very important to us as we continue our efforts to serve you better each day. I will be sure to pass along your amazing review to my staff! More 

harleysville
1 review
4 of 5 stars Reviewed 1 week ago

I thought this hotel was a little closer to syracuse university since that is where i was visiting my daughter.I have stayed at 3 or 4 hotels closer but found them lacking. However, this hotel is clean, the beds were comfortable, the staff is great, and are restaurants are plentiful. It is close to rte 481 and rte 90 so... More 

Review collected in partnership with Hampton

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice quiet location. Easy to get in and out of downtown Syracuse from here. Hotel was clean and very quiet. Treadmill in the exercise was old and loud, but it worked fine. This seems to be a popular location for large groups of kids to stay (teams traveling) but it was still quiet and I was not disturbed by their... More 

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn Syracuse-Clay and taking the time to provide an amazing review! We are so pleased that our hotel met your expectations and that your overall experience was a pleasant one. Please visit us soon, I will personally ensure that you receive a hot breakfast to start your day!! Thanks again, we... More 

Allentown, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed one night to visit family in the are. We found the hotel clean and comfortable. The staff was friendly. Amenities were standard. The fitness area has one treadmill, one elliptical and one recumbent bike but is otherwise small. The breakfast was pleasant and there were a variety of options. Would stay again.

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Parishville, NY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent breakfast, extremely clean, helpful staff, central location to local businesses. I highly recommend this hotel. I actually stayed at a nearby hotel on my last trip, but the Hampton Inn was 100% better.....and the rate was the same.

Review collected in partnership with Hampton

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse-Clay and for taking the time to review our hotel. We are delighted to know that our hotel was conveniently located for you during your visit and that your overall experience was a pleasant one. Thanks again, we hope to see you soon! More 

Corning, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Syracuse gets snow, and this hotel "gets it". When checking out, their staff actually dug out and brushed off cars and scraped windows! I have NEVER had a hotel go to such lengths. The local pizza places wouldn't deliver, but there is an Outback adjacent, and Smokey Bones and Red Lobster within easy walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn Syracuse-Clay. We appreciate you taking the time to write a stellar review and the recommendation to other patrons. We are thrilled to know that our hotel is conveniently located during your last visit. We are certainly lucky to be surrounded by amazing and accommodating local/chain food vendors. We... More 

Victor, United States
2 reviews
5 of 5 stars Reviewed February 24, 2015

Really impressed with the room size, had so much room with 2 queen beds and a pull out sofa we were also able to get a rollaway bed and still have a lot of room. We had 2 adults and 3 children and did not feel cramped at all. Bathroom was spotless. Breakfast was good. Pool good but could use... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. I am ecstatic that we have exceeded your expectations. Thank you for taking the time out of your busy day to let us know how we are measuring up. We strive to give all of our guests the most amazing experience during EVERY stay. I will be sure... More 

Endicott, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 20, 2015

We took my two grandchildren to this hotel for a visit and for swimming. The hotel was clean, the people working there were pleasant and always had a smile. The commentary breakfast was excellent. Even under construction, which there was a sign when we registered it was still a neat quiet hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. Thank you for noticing our efforts as we try to ensure our guest are not impacted by the recent renovations to our lobby. We certainly take pride in providing a friendly atmosphere and comfortable surroundings, especially during construction. Thank... More 

T.O.
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 17, 2015

The hotel is located amidst shopping, restaurants, major roads...great location. Although it took us about 15 minutes to get to Destiny USA, I preferred staying at this nicer hotel and location. The breakfast was included and had a daily variety that included make your own waffles, eggs, sausages, breads, fruit and more. Leslie was our host during breakfast and she... More 

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse Clay and for taking the time to review our hotel. We are so pleased that our hotel met your expectations and that your experience was a pleasant one. We take guest services very seriously and constantly strive to shine and show our hospitality. Leslie is definitely a wonderful... More 

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