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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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Hampton Inn Syracuse Clay
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322 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (322)
  • Mar-May only
    (78)
  • Jun-Aug only
    (110)
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    (74)
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    (60)
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Scranton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was very impressed with my stay. The room was very clean. And I always check to see if there is dust anywhere and I found none. It was very quiet sleeping. My daughter and I had a very pleasant stay. The location to our Friends house was perfect. I would definetly recommend this Hotel to anyone. Very Very Very... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. We appreciate you taking the time to review our hotel and for the amazing comments. I will be sure to share your review with my staff at our next huddle. We hope to welcome you back soon! More 

Vestal, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very friendly, allowed us to check in 3 hours early to get ready for wedding. Facility was very nice. Would recommend, and would personally stay there again. Didn't get a chance to check out breakfast, gym, pool, or spa. Pool looked a little cloudy, but rest of facility looked excellent!

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you fro choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We are thrilled to hear that we were able to accommodate you on such a special occasion. We hope that we are able to welcome you back soon so you may enjoy the pool and breakfast! More 

Gjoa Haven, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is extremely clean, quiet and comfortable and has superb curb appeal. Check in and check out was very quick and professional. The pool and hot tub were clean and a welcome diversion to relax before moving on to the next item on our agenda. A special mention must go to the breakfast staff for the outstanding breakfast and... More 

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We appreciate all feed back as we continuously strive to better accommodate our guests. Thank you for the positive review and your kind compliments. We hope to welcome you back soon! More 

Bay Shore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our daughter's softball tournament in the area. The room was very clean and comfortable. Breakfast was great and fresh. The staff at this hotel were awesome!! They went above and beyond to make our stay here pleasant. We would definitely stay here again if we came back to this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our property and are thrilled to hear you enjoyed your stay. We hope to welcome you back soon!! More 

Kennett Square, PA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Near Baldwinsville, NY, where work takes me. Very clean, quiet enough, and short walk to everything else I need, particularly food. Easy in and out. My smokeless room had no hint of smoke. None anywhere in the hotel except outside the front door.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our property and for the amazing recommendation to any future patrons. I will be sure to pass along your kind remarks to my staff. We hope to welcome you back soon. More 

Toronto
Level Contributor
142 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 403 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a night while in the area on business. The property is located in a nice area and shopping nearby. There are many restaurant choices within a very short walk of the hotel including a Red Lobster, Chili's, Outback, Longhorn and a Smokey Bones. The exterior of the hotel is very nicely landscaped and maintained, with plenty of... More 

Was this review helpful? Yes
Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us at the Hampton Inn by Hilton Syracuse/Clay. There is definitely no shortage of restaurants and shopping nearby. We like to do the little extras for our guests. We look forward to you staying with us again the next time you are in the Syracuse area. More 

Kitchener, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Always feel comfortable, taken care of and safe at this Syracuse-Clay, N.Y. Hampton Inn. Welcomed the pool and hot tub at the end of a day of travel. Enjoyed breakfast. Watched a movie and slept well. Used the Internet Business office. And travelled on in a happy mood.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us again and for your kind remarks. We appreciate your loyalty and look forward to welcoming you back the next time you are in town More 

Bronx, United States
1 review
5 of 5 stars Reviewed May 29, 2015

A friendly, clean hotel in a very good location. Accessible to a lot in Central New York, including Syracuse/Hancock Airport, shopping malls, downtown, SU and more. Bed was great, halls were quiet and staff so, so nice!

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our hotel and for the kind remarks. I will be sure to share your experience with my staff as we all love hearing the feedback. We look forward to welcoming you back the next time you are in... More 

Virginia Beach, Va
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

we came up for a family wedding, hotel exceeded our expectations in every way. sincerely kind and helpful staff, wonderful breakfast choices, coffee and tea, lemonade plus cookies offered at all times. Beautiful and friendly lobby/leisure area. nice indoor pool and hot tub. enjoyable stay in every way.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking to the to review our hotel and for kind remarks. A big CONGRATS on the wedding, from my Hampton family to yours! We hope that you visit us again soon! More 

Dearborn, Michigan
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

what stands out about this hotel was how friendly and helpful the staff was.rooms were good size and very clean with charging ports for phones.beds were comfortable and exercise room was decent size and kept at a cool temperature.

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn by Hilton-Syracuse/Clay. We appreciate you taking the time to review our hotel and for the amazing compliments. I will be sure to share your review with my staff. We really enjoy the feedback from our guests as we consistently strive to be better. We hope that you visit... More 

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