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All 12 Liverpool hotels

Hampton Inn Syracuse Clay

2.5 of 5 Hotel   |   3948 State Route 31, Liverpool, NY 13090
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97%
Ranked #1 of 12 hotels in Liverpool
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Bridget L Charlotte, North Carolina
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187 people have reviewed this hotel

Traveler rating
    153
    30
    2
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See reviews for
82
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

They take customer service to a new level at the Hampton Inn Syracuse /Clay! The facilities were excellent, but the little extras are what makes this hotel so great. One night they had a popcorn cart in the lobby for a snack. Another night they had grilled cheese sandwiches. Curtis at the front desk takes customer service very seriously and... More

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

We appreciate you staying with us and taking the time to write a review. I am glad you enjoyed the little extras we try to provide to make your stay enjoyable. We look forward to welcoming you back the next time you are in Syracuse. More

Kingston
1 review
5 of 5 stars Reviewed 1 week ago

I recommend this hotel as it is very clean and the hotel staff are extremely friendly and helpful. The rooms are very clean and quite. We stayed here as we wanted to go shopping the next day and the hotel was very close to our destinations.

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us! I hope you enjoyed all the shopping in the area. We look forward to welcoming you back on your next shopping trip. More

Conklin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love staying at this hotel ---Staff is extremely freindly, called us by name, very courtious and the room was very comfortable and clean. Would highly recommend this hotel to any one. Great location to shopping and dining.

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us on your recent trip. I hope you enjoyed all the nearby shopping and restaurants. We look forward to having you enjoy our clean comfortable rooms and our breakfast buffet the next time you are in the area. More

Mooresville NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great. Curtis provided the absolute best customer service I have ever experienced in a hotel! I would not hesitate to recommend this location to others or stay again. The location was very wasy to get to from the Syracuse airport as well.

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us. We are very fortunate to have Curtis and a wonderful staff that strive to provide excellent customer service. We look forward to welcoming you back and to welcoming everyone you recommend to stay with us. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hampton Inn in Clay is clean and conveniently located. You can tell it is a good place to stay because they stay booked. The employees in the front lobby are great, especially Curtis. He was so friendly and helpful - whether you want to know about food, shopping, or local attractions. I wish all my hotel stays were as... More

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for your kind remarks regarding your stay with us. Curtis and allour staff are always eager to assist with recommendations on dining, shopping and local attractions. We look forward to welcoming you back the next time you are in Syracuse! More

Oswego, New York, United States
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

This Hampton Inn was a top quality hotel in every way. I strongly recommend it. We will be back, for sure! I enrolled in the honors program and look forward to the benefits in future stays. The pool/hot tub area was very relaxing, clean and plenty of towels! I would recommend the fitness room, I would have used it if... More

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us and enrolling in our frequent stay program. The indoor pool/hot tub area is great especially during the long Syracuse winters. I am happy to hear you will be back! More

brooklyn
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Everything was very nice in this hotel . We stayed on 3/17 on our way up to Canada. Only compaints were the blinking smoke detectors and the post it notes on the bed that said the duvet and sheets were clean. i am a litle confused why each bed needed a post it note there. I would assume that was... More

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Robert S, General Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for staying with us. The post-it notes are a reassurance to our guests that not only the sheets but the duvets are fresh and clean for each guest. These are on beds at all Hampton Inns. More

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Hampton Inn Syracuse and had a great time with my family. The beds smelled fresh and the room was nice and warm on such a cold night. Felt very homey! We will return if we stay again in Syracuse.

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1 review
5 of 5 stars Reviewed March 17, 2014

We recently spent 2 nights at this hotel (our second stay). It is in a great suburban location, northwest of Syracuse - a short 15 minute drive to Destiny USA, and 50 minutes to Waterloo Outlets. The hotel is surrounded by all kinds of additional shopping (Kohls, TJ Maxx, Sports Authority, Famous Footwear, the list goes on... plus another smaller... More

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Brewerton, United States
1 review
5 of 5 stars Reviewed March 16, 2014

Ask for Curtis....he went over and above to ensure our stay was pleasurable. The rooms were comfortable, the pool was very clean, and the complimentary breakfast was very good. I like the hot soup and cookies in the lobby, that was a nice touch.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Syracuse Clay

Also Known As:
Hampton Inn Syracuse Clay Hotel
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Liverpool
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Reservation Options:
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