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Hampton Inn Syracuse Clay

2.5 of 5 3948 State Route 31, Liverpool, NY 13090
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Certificate of Excellence 2014
Hampton Inn Syracuse Clay
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Hampton Inn Syracuse Clay
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281 reviews from our community

Traveler rating
    234
    39
    5
    2
    1
See reviews for
125
58
11
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (281)
  • Mar-May only
    (55)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (49)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Best stay I've ever had for work! Staff is all incredibly friendly. Rooms are clean, roomy and comfortable! Even with a lobby remodel during Christmas they were accommodating and never lost an amenity. This will be my only hotel I stay at while working in the area! Tim Minesota

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Arnprior, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a room at this hotel based on reviews from Trip Advisor...and this hotel met and exceeded all of my expectations. The room was very clean and spacious. However, above all else the staff was amazing. Not only polite to clientèle but they were genuinely kind to each other. Being up early, I was able to enjoy a coffee... More 

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. We appreciate you taking the time to review our hotel and for all your kind remarks!! We are thrilled to have met and exceeded your expectations as we thrive on providing our guests with the best service. We owe our success to all our amazing guest for making... More 

Fulton, New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Weekend getaway with the family, stayed close to home. Very clean hotel close to shopping and lots of restaurants. Even with the remodel of the breakfast area going on, everything was quiet and clean. The beds were very welcoming with clean bedding. The pool area was warm and stocked with plenty of towels. workout center was in excellent shape with... More 

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Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. Thank you for taking notice in our efforts to maintain a clean and welcoming stay for our guests, despite the renovations taking place. We are very excited to reveal our new lobby and breakfast area in early 2015 and hope that you'll visit us soon after!! Thank you... More 

Grafton
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had reservations in Watertown.....but we where so tuckered out from driving and driving that we decided to see if we could stay here! Josh, the night clerk was amazing! he was extremely helpful, pleasant well mannered young man! Room was super clean LARGE, bed was comfy! We where here very late for breakfast so only had toast and yogurt!... More 

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Akron, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel. I was traveling and stayed here two nights, 12/4,5/2014. The rooms are very clean. The staff was friendly and helpful. The complimentary breakfast had a good variety such as eggs, sausages, fried potatoes, waffles, hot oatmeal, fruit, juice, and cereal. The food was good. Complimentary hot cookies served at 3:00 pm. The guest computers were... More 

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We chose this location as a base for Black Friday shopping. Close to major shopping areas of Syracuse and Waterloo Premium Outlets. Staff was extremely helpful and friendly. Hotel and room was very clean. Pool and spa were a perfect end to a busy day of shopping. Breakfast was OK.

Review collected in partnership with Hampton

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We always stay here when visiting Syracuse. Staff are very friendly, rooms are clean and breakfast buffet is varied and the food is hot. Close to the highway and shopping is close by. Restaurants are within walking distance.

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Overall experience "AAA"all extras in place,ie Micro wave,refrigerator,coffee machine,iron,etc.We were on top floor,totally "pin drop"quiet. First time at this Inn will definitely return. Our visit was during a Holiday period,staff were professional and knowledgeable,not "part-timers".

Review collected in partnership with Hampton

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cornwall ont., Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

2 day stay-hotel was excellent- close to numerous dining locations and shopping venues- on a major Syracuse highway and close to other major routes-businesses close to the hotel were efficient and friendly

Review collected in partnership with Hampton

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Trenton, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The last stay here was interrupted with extremely loud younger guests! We were awakened by their noise. I guess there was a store opening and these guests were there for that. The night manager asked about our stay and he knew exactly who the noisy guests were. I told him our complaint and was told Hilton had a 100% guarantee... More 

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Additional Information about Hampton Inn Syracuse Clay

Address: 3948 State Route 31, Liverpool, NY 13090
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Syracuse Clay 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Syracuse Clay Hotel Liverpool
Hampton Inn Liverpool
Liverpool Hampton Inn
Hotel Style:
#1 Romantic Hotel in Liverpool
#1 Family Hotel in Liverpool
#2 Business Hotel in Liverpool

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