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Hampton Inn Syracuse Clay

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3948 State Route 31, Liverpool, NY 13090
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Hampton Inn Syracuse Clay
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Hampton Inn Syracuse Clay
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312 reviews from our community

Traveler rating
    257
    47
    5
    2
    1
See reviews for
141
63
13
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (312)
  • Mar-May only
    (75)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (60)
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Ottawa, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stay here because it is always friendly, always clean and staff are friendly and helpful. Hotel serves a hearty breakfast in a newly renovated breakfast room. The hotel is close to shopping, Target Walmart, Lowes, Home Depot , Burlington Coat . There are several malls close by including Destiny Mall, best shopping for designer clothes, outlet stores and major... More 

Was this review helpful? Yes
Toronto
Top Contributor
85 reviews 85 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We selected the Hampton Inn based on a previous experience and location. We were definitely not disappointed. The hotel is in great condition for being 8 years old. Our room was impeccable and stocked with every amenity we needed. Parking is ample and the exterior well maintained. Check-in was flawless and our reservation accurate. We were greeted very warmly. All... More 

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Monroe, New York
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at this hotel was very nice. The room was clean and comfortable. The beds and pillows are comfy. The facility is well maintained. I would recommend it. The breakfast the next morning was quite good also.

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn Syracuse/Clay and for taking the time to review our property. I will be sure to pass along your amazing review to my staff. We take great pride in being among the best!! We hope that you visit us again soon! More 

Pittsburgh PA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel on business for 18 days. The hotel is very clean and the rooms are quiet. The beds are very comfortable and the room has plenty of amenities. Many outlets for all of my computer and phone needs. The breakfasts were good with many choices. I recently booked this hotel again for an up and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay. We appreciate you taking the time to review our property and for recommendation to other patrons. I will be sure to pass along your fantastic review to my staff. We look forward to seeing you during your next business trip to Syracuse/Clay. More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent service and a very friendly staff. Hotel was clean and tidy. Rooms were clean and bedding always fresh. Great breakfasts and good amenities. Staff goes out of their way to please you. Would definately stay there any time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our property. We sincerely appreciate all our guests and we're happy to hear that our efforts are noticed. We hope to see you again soon! More 

Horseheads, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed at this property multiple times in the past several years. (Hilton Honors Member) The staff is very friendly and helpful. The rooms are clean and comfortable.....however, the rates continue to go higher and there are several other options in the area with comparable rooms and amenities at a better price. Unfortunately, though we have enjoyed all of our... More 

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our property. We appreciate your feedback as we are continuously looking for ways to improve and exceed our guest expectations. Please know that our Sales team is continuously monitoring and shopping the local market to ensure we are providing the best... More 

Avon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Every time my wife and I stay at this hotel, the staff is very friendly and helpful. We enjoy staying at this hotel. There are plenty of nice restaurants to select from that are within walking distance of the hotel. For those who may want to shop that are several big-box stores within one mile.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. We are happy to know that we are steadily on the right track with our service. We appreciate your loyalty and compliments. I will be sure to pass them along to my staff! We hope to see you again... More 

Barton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I spent three days at this hotel and was able to observe the staff. They were very friendly, not only to me, but to each other. Everything was clean and in order. I sought out a manager to compliment the breakfast staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our property. We appreciate you taking notice in the amazing relationships that we have built at our hotel, we all genuinely love working with each other. Its not hard to have a blast at work when you are surround by amazing... More 

Frederick, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent, friendly staff, super quiet (there were two youth teams there and we didn't hear a thing), excellent, bright bathroom lighting. Breakfast was also very good, with rotating hot items. Breakfast staff kept everything well stocked and clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. Your caption really says it all Best Hampton ever!! Thank you so much for that! We really do what we can to ensure that our guests have a great experience while staying with us. We appreciate your kinds words... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed April 19, 2015

Went arrival every body helping you with a smile and offer there help to find any place around and phone you to see if everything is ok after you check in and help you I had problem to get internet she took the time to tell what to do she was very help full and alway friendly she did make... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Elizabeth C, Guest Relations Manager at Hampton Inn Syracuse Clay, responded to this review

Thank you for choosing to stay with us at the Hampton Inn-Syracuse/Clay and for taking the time to review our hotel. Your feedback is truly appreciated as we are always looking for ways to please our guests. Thank you again and we hope to see you soon! More 

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