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BEST WESTERN PLUS Liverpool Grace Inn & Suites

2.5 of 5 136 Transistor Parkway, Liverpool, NY 13088
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BEST WESTERN PLUS Liverpool Grace Inn & Suites
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BEST WESTERN PLUS Liverpool Grace Inn & Suites
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300 reviews from our community

Traveler rating
    129
    114
    37
    14
    6
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134
77
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (69)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (43)
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1 review
4 of 5 stars Reviewed yesterday NEW

The staff was very friendly and helpful. The rooms were very clean. Beds are comfortable. The location of the hotel was very easy to find. Breakfast was good The fruit didn't look the greatest. The location was also very convenient from Destiny USA and Waterloo outlets. I would defintely stay here again.

Review collected in partnership with Best Western

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Senior Contributor
29 reviews 29 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent facilities. Very friendly and helpful staff. Very good breakfast too. The room was immaculate. The linens were fresh, bath was spotless and stocked with comps. The bed was fresh and clean, perfect firmness for me. A/C worked without issue. I will be back to this hotel if nearby, and highly recommend.

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you so very much for taking the time to review your stay with us! It is a total team effort in making sure that we provide excellent service to our guests and we strive daily to maintain our positive reputation. We value our guests' honest input, both encouraging and constructive, since making sure our guests feel welcome and enjoy... More

Hamilton, Canada
Top Contributor
307 reviews 307 reviews
29 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here just one night but was very impressed with the hotel. It is very clean - lobby, halls, rooms and dining room. The hot tub is a great way to relax after a busy day and the pool is a perfect temperature for a swim - lots of towels available poolside. The breakfast is well done with a nice... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you so very much for such an encouraging and detailed review of your stay with us! Though it is our goal to provide excellent service to every guest we meet, we believe it is making sure the entire experience is enjoyed by our guests from start to finish is what helps us maintain our positive reputation. Making sure we... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Staff at the Best Western were friendly, while professional, and very helpful. The four of us all enjoyed our two-night stay in this hotel. Breakfast was alright, although not as much selection as some other hotels I stayed at. The beds/mattresses were comfortable but we did find that the pillows were a little too small. The room and bathroom were... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Once again, I greatly appreciate the time taken by our guests to review their stay with us. On behalf of the entire team, thank you for your kind and uplifting comments in your review! We strive to make sure our guests are made to feel welcome and enjoy their time with us. Paying attention to the details and having our... More

Henrietta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best value for the money. Breakfast was good with several choices. Hostess kept everything full and clean. Will stay here the next time we visit the area. The room was clean and the bed was very comfortable. Easy to find the Inn. easy access to express way.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

We value our guests' honest feedback, both positive and constructive, so we can use the input to address any issues as well as celebrate our successes. It is always our goal to provide every guest we meet with excellent service while they enjoy a comfortable, relaxing stay. Making sure our guests feel welcome and appreciated is important to us. I... More

Syracuse, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was friendly, room was clean. Could not ask for a better room on this particular stay. Do love to stay at this one when ever I am in town. Would recommend it to family, friend and work associates.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

I probably repeat myself too many times, but I am convinced that the best way to gauge how well we are doing our jobs in providing excellent service then by the honest feedback of our guests! And on behalf of the entire team, thank you so much for taking time to review your stay. Making sure you feel welcome while... More

Dallas
Top Contributor
210 reviews 210 reviews
62 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found this place nice and quiet. I was on a motorcycle trip running down the NY Thruway at dark 30 and decided it was late enough to call it quits. Check in was nice and friendly. The room was very nice as was the shower. I always like a frig which this one had plus a microwave. The bed... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you so much for taking the time to write a detailed and thorough review of your stay! It is always our goal to provide excellent service to every guest we meet, and one I am encouraged to read we accomplished for you. We feel that paying attention to the details with our service efforts is what sets us apart... More

Ann Arbor, Michigan
Top Contributor
51 reviews 51 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 19, 2014

The hotel is clean, pleasant and convenient to the I-90. The staff were friendly and helpful. It is surrounded by pretty greenery. The breakfast was standard hotel continental, but fine nonetheless. Outside access (to bring our bags and dog in) was convenient with multiple doors. The only issue I had was outside noise. The facility is on the takeoff/approach to... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you for your honest comments and opinions expressed in your review. We appreciate it very much when guests take the time to review their stays with us. The feedback from our guests both positive and constructive help us stay focused in efforts to maintain a standard of excellent guest service! We take the time to go over every review... More

Wilts
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed at this hotel just for one night in our way to Niagara Falls on the ninth of this month. It was a very clean and friendly place to stay. The reception staff were very helpful and good at answering questions. Our room was spacious and very clean beds were lovely and comfortable and the bedding so lovely and... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us! We value our guests' honest thoughts and comments as we use the input to maintain our focus on providing excellent service to each guest we meet. The entire team works hard every day in order to maintain our reputation while making sure our guests feel welcome and comfortable.... More

BURNT RIVER, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2014

I have traveled to Syracus for several years now; it started out as back to school shopping with my children who are now grown so we use my granddaughter as an excuse. We have always stayed at this Best Western for several reasons: its clean, comfortable,the staff are professional, knowledgeable and courteous,it is easy access from the main roads and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

The entire team here wishes to express their gratitude and appreciation to you for the encouraging words and kind comments in your review! We thank you very much for your business and loyalty to us over the recent years and we are humbled by how gracious you were to us in the review. It is not just a passing obligation... More

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Additional Information about BEST WESTERN PLUS Liverpool Grace Inn & Suites

Address: 136 Transistor Parkway, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool Grace Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Liverpool Best Western

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