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BEST WESTERN PLUS Liverpool Grace Inn & Suites

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136 Transistor Parkway, Liverpool, NY 13088
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BEST WESTERN PLUS Liverpool Grace Inn & Suites
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452 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

He is a very friendly and helpful guy was nice to talk to he answer all or questions.The pool was nice and the hot tub was hot.Was a nice location to be close to shopping.He had a nice welcome smile 😃

Helpful?
Thank Mike C
Hogansburg, United States
2 of 5 stars Reviewed 3 days ago NEW

I am disappointed I thought the Best Western was better than this. There was mold in the caulking around the sink and the Shower curtain appeared not clean, had blue on it like a prior customer shampoo maybe. Could have been cleaner for sure.

Review collected in partnership with Best Western

Helpful?
Thank Tabathia B
East Orange, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our stay was great, but our first room we had , it was on the first floor near the commercial laundry room , and the employees were playing their music loud and the bathroom had a strange odor. We went to the front desk and talked to Shaun and he immediately moved us to another room. This one was way... More 

Review collected in partnership with Best Western

Helpful?
Thank Otis J
Weedsport, NY, United States
Level Contributor
7 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We were in the Syracuse area for a Super Bowl party and had stayed at this Best Western for the same event last year. We booked again for this year and were totally satisfied. It is a great value for the price and conveniently located. The help is friendly, courteous and efficient. The hotel is neat and clean. We'll likely... More 

Review collected in partnership with Best Western

Helpful?
Thank Thomas H
Buffalo, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel. Economically priced, and fairly new, well maintained. This was the best bed I ever slept in, and I stay over 30 nights per year in hotels. I have stayed here several times before, and always look forward to coming back to this hotel

Review collected in partnership with Best Western

Helpful?
Thank William R
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I took the the family to Niagara Falls over the summer and chose to stay outside of Niagara due to the high cost of hotel stay. I found this place and do not regret it one bit. The pool was great and not to mention the free breakfast. THe rooms were in nice kept. shape!

Helpful?
Thank Vince W
General M, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Vince W Thank you for the wonderful review and I am so glad to hear that you chose to stay with us during your vacation and enjoyed your stay. We do hope you will return again soon We look forward to having you stay with us in the future. Jennifer Czarniewicz General Manager jennifer@bwliverpool.com 315-701-4400 More 

Watkins Glen
Level Contributor
17 reviews
11 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is a nice, newer hotel. It is conveniently located near Syracuse, the lake, shopping, restaurants, etc. The room and bed are comfortable. The hot tub and pool are refreshing. It is easy to get on/off major highways.

Review collected in partnership with Best Western

Helpful?
Thank Jill S
General M, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Jill S, Thank you so much for taking the time to review your stay with us at the Best Western Plus Liverpool Grace Inn and Suites. I am glad you had the opportunity to relax during your stay in our pool and hot tub. Again, thank you so much for your review. I hope we get the opportunity to have... More 

New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Nice location, friendly staff. Always remember when you have an indoor pool in a small hotel, kids are plentiful and run the halls. Food below average, maintence not great , but clean. Not easy to find ,mbut very convenient .

Helpful?
Thank JetOrange
General M, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Dear JetOrange, Thank you for sharing your trip with us. We appreciate all feedback we receive as it allows us to see where we are doing well, and where improvements are needed. We are sorry to see we did not meet your -or our own- expectations with this stay and hope for another chance to provide a better stay the... More 

Keene, New Hampshire
Level Contributor
16 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed here several times. It is a good stopping point for me on my Buffalo trips. It is quiet clean and has a nice helpful staff. The breakfast is very nice and the local restaurants are very nice.

Helpful?
Thank Jim S
General M, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Jim S, Thank you for being a repeat guest of the Best Western Plus Liverpool Grace Inn and Suites and taking the time to share your experience with us. We are delighted to hear that we continue to meet your expectations and that you enjoy staying with us. We take great pride in our hotel and customer satisfaction is very... More 

Mountain Top
1 review
4 of 5 stars Reviewed January 3, 2016

Convenient location; helpful staff, nice amenities. The availability of the pool and complimentary breakfast beat the surrounding lodging options. The room had a decent decor. Bath had soft linens and plenty of them.

Review collected in partnership with Best Western

Helpful?
Thank Marcia T
General M, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Dear Marcia T, Thank you for being our guest and sharing your review. We are very pleased to hear that we met your expectations and you had a nice stay. We do hope we get to welcome you back the next time you are in the area. Jennifer Czarniewicz General Manager jennifer@bwliverpool.com 315-701-4400 More 

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