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All 12 Liverpool hotels

BEST WESTERN PLUS Liverpool Grace Inn & Suites

2.5 of 5 Hotel   |   136 Transistor Parkway, Liverpool, NY 13088
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81%
Ranked #4 of 12 hotels in Liverpool
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
Nancy L Syracuse, New York
  • Overview
  • Reviews (271)
  • Photos (29)
  • Amenities
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  • Room tips (37)
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271 people have reviewed this hotel

Traveler rating
    115
    101
    36
    13
    6
See reviews for
122
71
11
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Syracuse, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Just a couple of nights with my husband...very accommodating staff, lovely, VERY CLEAN room/bathroom, super comfortable bed; 24 hr coffee available in breakfast area was great and available breakfast items were very good. Grounds were well-maintained and a nice touch was the picnic tables outdoors for a little (breakfast) al fresco feeling!

Review collected in partnership with Best Western

Was this review helpful? Yes
ROCHESTER, United States
1 review
5 of 5 stars Reviewed 1 week ago

We loved our stay.The staff was friendly and made you feel welcomed.Rooms were great. Breakfast was excellant. We also stayed at Best western near Howes Caverns in New York.We are planning another trip and best western is where we are going to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marysville, Washington
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We loved the room when we checked in. It was large with a seating area and small kitchen. Just made it so much more welcoming and comfortable. The beds were very cozy! The view from our room was of a park with a pond.

Review collected in partnership with Best Western

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Holt, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was unfamiliar with the area so wasn't sure when I booked this hotel. Im so glad we did! Not only was it a great deal, this was the cleanest hotel I have ever stayed at-it was like new. The rooms were spacious and the pool was nice. And the entire staff were all incredibly nice and accommodating. The free... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you very much for taking the time to review your stay with us! We find it very encouraging when we make such a positive impact on a guest staying with us for the first time and we hope to see you again soon! Our team takes great pride in their efforts so please know I will be passing along... More

Carmel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I were recently in the Syracuse, NY area to visit family. We were EXTREMELY satisfied with this motel and hope to stay here again in the future. The room was clean, the bed was SO comfortable . . . no complaints!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

It doesn't always take many words to get the point across as clearly shown in your review! On behalf of the entire team here, thank you so very much for your encouraging and positive review! We take the time to review every survey and review that comes in and we use the feedback to maintain our focus on providing excellent... More

Worcester, Massachusetts
Senior Contributor
23 reviews 23 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every few months we drive MA to PA via I90. We could do it in one shot, but why bother? We can leave late in the day push to clear Albany, and pull out here. It isn't fancy, it has a pool. But, the staff is always friendly and helpful. And every morning we cone to breakfast the breakfast lazy... More

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you for your positive and encouraging review of your stay with us! Please know that we take the time as a team to go over reviews and surveys we receive from our guests. The feedback helps us maintain focus on providing excellent service, every day. We consider everyone here as a valued member of our team and Barbara is... More

pittsburgh, pa, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

this facility was very clean. Staff was very helpful, friendly and gracious. Good restaurants are nearby, as well as a beautiful lake with a lovely park along it. The park had walking and biking paths and was well used. Very family friendly area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

It is always amazing to me when guests take the time to describe the area and what is available to do around our hotel. Our location affords us an ideal place for guests to enjoy an overnight stay and continue on their way, or relax and enjoy the Syracuse area for a few days. We want our guests to feel... More

Pembroke, Ontario
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here in July as a quick getaway to do some shopping at the Outlet Mall as well as in Syracuse. The hotel is beautiful, the beds are excellent, check-in was expedient, and all the hotel amenities were in perfect working condition (pool, hot tub, workout facilities). The ladies at the front desk are extremely warm and welcoming and... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

I appreciate it each time a guest reviews their stay or submits a survey to us. We review each one as a team and use the feedback to help us stay focused on providing excellent service to each guest we meet! Whether the input is positive and encouraging as your review, or constructive, it is the honest viewpoint that we... More

New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband, daughter and I were very satisfied with our recent stay at the Best Western Plus. The room was very clean. The beds are comfortable, the fridge is plus, as well as the breakfast, good wifi reception and flatscreen TV. The staff is friendly and helpful.This was our second stay and would definitely return again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you for your review of your stay with us! We work hard as a team and take great pride in making sure our guests are able to enjoy a comfortable stay while receiving excellent service. Making sure we maintain our efforts is a constant focus and knowing that we have been consistent for you each time you have visited... More

Kingston, Ontario, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Frequent this hotel quite often it is right off the express way and is a quick drive to everything. There are also a lot of restaurants that are quite unique like Juanita's just down the road you also have KFC etc. the norm as well. The hotel has great staff and is really clean the rooms if you are in... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you so very much for such a detailed and complimentary review of your stay with us! We want our guests to enjoy their stay with us and I am also glad to see that you took the time to explore the area around us. Our convenient location allows our guests to be able to either relax here with us... More

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Additional Information about BEST WESTERN PLUS Liverpool Grace Inn & Suites

Address: 136 Transistor Parkway, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool Grace Inn & Suites 2.5*
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Liverpool #3 Family Hotel in Liverpool #4 Business Hotel in Liverpool #4 Romantic Hotel in Liverpool
Hotel Class
Number of rooms
61

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