We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Liverpool hotels

BEST WESTERN PLUS Liverpool Grace Inn & Suites

2.5 of 5 Hotel   |   136 Transistor Parkway, Liverpool, NY 13088
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
Save Saved
You added BEST WESTERN PLUS Liverpool Grace Inn & Suites to your Saves list
BEST WESTERN PLUS Liverpool Grace Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Orbitz.com Expedia.com Priceline.com
and 9 more sites!
77%
Ranked #5 of 12 hotels in Liverpool
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Chris A Castleton, United States
Write a Review

225 people have reviewed this hotel

Traveler rating
    85
    85
    36
    13
    6
See reviews for
99
57
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Castleton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had dismissed Best Western Hotels years ago, but after this stay will be staying in all Best Westerns when available. My family was comfortable and having two TV's with so many channels was a great help with my young children at night. The location is quiet and relaxing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

There are no more encouraging words that we can receive from our guests than when we have helped changed someone's honest opinion about our hotel or Best Western in general! Your honest comments will be shared with the entire team here! It goes without saying that we want every guest we meet to experience our excellent service while enjoying a... More

Clay, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were very very satisfied with our stay at the Best Western PLUS Liverpool Grace Inn & Suites!!! Everything from beginning to end was excellent!!! The Management and Staff were extremely professional and personable. The Property was spotless and everyone was very efficient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you very much for your positive and encouraging review of your stay with us! Your honest opinions and kind words are exactly what we strive to achieve with every guest. Especially now that we are in the midst of a room by room renovation project, it is especially our focus as a team to make sure no guest experiences... More

Waverly, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here recently with my 3 girls as a little getaway from home and to spend some time shopping at the destiny mall. It was very close to the mall easy to get to and from, Close to alot of places to eat as well. I was VERY satisfied with the hotel and staff. We all enjoyed the fitness... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you very much for taking the time to give us such a wonderful review of your stay! It shows that the entire accomplished our goal of making sure we provide every guest we meet with excellent service! We take the time to review every survey and guest rating we receive in order to make sure we all stay focused... More

Syracuse, New York
Contributor
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We (twins age 9, DH & myself) stayed at Best Western Liverpool, NY for 2 nights in April 2014. Although this is not a five star resort the service far exceeded our expectations. We booked the room though hotwire so we did not know where we were staying until we paid. We would stay here again. When we checked in... More

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

On behalf of the entire team here, we cannot thank you enough for such an honest, warm, and encouraging review of your stay! Taking the time to send us such detail is appreciated more than you can know and it so great to see that we simply accomplished our goal for you during your stay! We want every guest to... More

Cumberland, Rhode Island
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed one night in March while he was traveling on business. The rooms was standard and clean with all of the usual amenities. As this was a business trip we really didn't do anything but sleep! The pool area is large and attractive and clean but we did not use it. The breakfast was very good... More

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you so very much for your taking the time to review your stay with us! Your encouraging and positive comments let us know that we have accomplished our goal of providing you with excellent service! We want our guests to feel welcome and comfortable during their stay and we use reviews such as yours to help us stay focused... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good location for travelling. Just right off the highway I90. Lots of restaurant nearby and close to scenic area. The enviroment of this hotel is beautiful. Parking is convenience. This is my favorite place while travelling from Boston to Canada. Highly recommendable if your are travelling with family or for business trip.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you very much for such an encouraging and positive review of your stay with us! We work hard every day as a team in order to provide excellent service to our guests and I am glad to know that we succeeded in that endeavor for you! Whether it is a favorable or constructive review, we take the time together... More

Brunswick, Maine
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was clean and the breakfast and gym what you would expect. What made this stay above and beyond was Barb, the lady who worked in the breakfast. room. The only complaint I have is that it allows dogs, and one lady let hers out several feet on a leash toward me.

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Thank you for taking the time to review your stay with us recently. It is our goal to make sure every guest receives excellent service during their time with us. We strive to make our guests feel welcome and appreciated for their business. Please allow me to apologize for the issue with the guest and their dog. We are proud... More

East Brunswick
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and lived up to the excellent ratings I saw posted. It is 10 years old, but looks like new. John at the desk went out of his way to "make sure I come back again." All the staff was very friendly and helpful. The hotel was top-notch and extremely reasonable for the price, and much better than hotels... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Taking time out from your busy schedule to review your stay with us is greatly appreciated by myself and the entire team here! It goes without saying that we want to provide excellent service to every guest we meet as during their stay with us. Our goal is to make sure you feel appreciated for your business and enjoy a... More

North Adams, United States
1 review
2 of 5 stars Reviewed March 17, 2014

I have stayed here before and this time they did NOT meet my expectations as a Best Western Plus. I would not recommend this hotel unless they decide to clean it and hire staff that is more attentive.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

Once again, please allow me to apologize for your not having enjoyed your stay with us. Please know that I have reviewed your stay with our entire staff and I sincerely regret your receiving anything less than our best effort. We take pride in having built a solid reputation for providing excellent service to each guest we meet and clearly... More

Utica, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

I would definatley reccomend staying at this hotel. The staff was friendly and helpful,especially John who checked us in! The hotel was very clean as was our room. Comfortable beds. The heater was slightly loud and made the room very hot but once the room was warm (it was cold when we first walked in) we turned it down and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Ralph D, General Manager at BEST WESTERN PLUS Liverpool Grace Inn & Suites, responded to this review

We appreciate it very much when a guest takes time out from their schedule to review their stay with us. On behalf of my entire staff, I would like to thank you for such kind comments in your review! We strive to provide excellent service to each and every guest we meet and we are encouraged to continue those efforts... More

Been to BEST WESTERN PLUS Liverpool Grace Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Liverpool Grace Inn & Suites

Also Known As:
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Hotel
Best Western Liverpool
Liverpool Best Western
Address: 136 Transistor Parkway, Liverpool, NY 13088
Phone Number:
Location: United States > New York > Finger Lakes > Liverpool
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Liverpool
#3 Family Hotel in Liverpool
#6 Business Hotel in Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool Grace Inn & Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, TripOnline SA, Asiatravel.com Holdings, Best Western, Hotels.com and Venere so you can book your BEST WESTERN PLUS Liverpool Grace Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Liverpool Grace Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.