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All 12 Liverpool hotels

Super 8 Syracuse

2.0 of 5 Motel   |   421 7th North Street, Liverpool, NY 13088
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Super 8 Syracuse
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Ranked #9 of 12 Hotels in Liverpool
A recent review
5 of 5 stars reviewed 1 week ago
patbrn007 Levittown, New York
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224 reviews from our community

Traveler rating
    57
    84
    52
    21
    10
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87
53
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orillia, Ontario
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Arrived around 1 am for reserved room. Night desk staff rude. Was told could not check is in as doing night audit and we could wait for 15 minutes or go to another hotel. Another quest arrived to check in and was also told he could not check in. Third guest tried to check in and was told they could... More

Was this review helpful? Yes
Debbie S, General Manager at Super 8 Syracuse, responded to this review

I would like to apologize for the experience you had while checking into our hotel. I have showed your review to the Night Audit staff, as well as going over the check in process while the audit is being done. Thank you for taking the time to review us. It is always helpful to know what areas we can improve.... More

Massena, New York
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Their park and fly program is great. Shuttle to Hancock Airport is fast and drivers courteous. It's like staying over night for free instead of paying for parking at the airport.. After a long red eye flight there's nothing like staying the night and resting since I live 3 hours from Syracuse. I would recommend not staying on the ground... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Debbie S, General Manager at Super 8 Syracuse, responded to this review

I am so glad to hear that our Park Before you Fly package worked out great for you. Thank you so much for the great review. Sorry about the noise from our lobby area. Next time we will give you a room away from the lobby. We are looking forward to you staying with us again. Thank you! More

Syracuse, New York
1 review
3 of 5 stars Reviewed 1 week ago

this hotel was not bad, room was clean, bed was comfortable. Lobby was a bit dirty looking and feeling as were the hallways and elevator. Great room rate on a weekend. Wouldn't be my first choice again, but would not be afraid to stay there for the same good rate, if other hotels are more expensive. Bad experience with the... More

Review collected in partnership with Super 8

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Ottawa
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located for shopping at Destiny USA or the Waterloo outlets. The hotel and room were clean and comfortable. We were on the first floor near the road which is a little noisier than it should be but you get what you pay for - this is not an expensive hotel. Our room had microwave and fridge. Staff is very... More

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Colonie, New York
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Please be advised before reading this there are no words to describe our level of disappointment during our recent stay in one of your Super8 hotels. Also, I have NEVER written a complaint letter to any hotel I have stayed in, regardless of how disappointed I might have been. Last, we are not four senior women who basically find fault... More

Review collected in partnership with Super 8

Was this review helpful? Yes
Debbie S, General Manager at Super 8 Syracuse, responded to this review

I would like to apologize for the issues you experienced during your stay with us. We strive to provide a great stay to all of our guests. I'm sorry we fell short with your stay. I have shared your review with my team and I want to assure you that all of the issues are being addressed. I want to... More

Tavares
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2014

Have stayed here many times the past few years. Have very nice staff to assist their guests. Only con - snacks are on the third floor. Not easy for the handicapped traveler.

Review collected in partnership with Super 8

Was this review helpful? Yes
Debbie S, General Manager at Super 8 Syracuse, responded to this review

Hi! Thank you for your great review. I do apologize for our snack machine being inconvenient for you. Our staff is always glad to help. I am sure that one of us would be more than happy to help you get a snack. Thanks again and we look forward to seeing you during your next stay. More

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Additional Information about Super 8 Syracuse

Address: 421 7th North Street, Liverpool, NY 13088
Location: United States > New York > Finger Lakes > Liverpool
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Syracuse 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Super 8 Syracuse Hotel Liverpool
Super 8 Liverpool
Super Eight Liverpool
Liverpool Super Eight
Liverpool Super 8
Super 8 Hotel Liverpool

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