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Staybridge Suites Syracuse/Liverpool

Certificate of Excellence
3.0 of 5
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439 Electronics Parkway, Liverpool, NY 13088
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Staybridge Suites Syracuse/Liverpool
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Ranked #3 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Larry F Oswego, NY
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129 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oswego, NY
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Used our rewards points to book a standard suite. Was upgraded to a 2 bedroom suite upon check in. Received a phone call the day before confirming our stay for the next night. Wednesday evening dinner was promptly served at 5:30 consisting of tossed salad, pulled barbecue chicken on bun and other assorted salads/items. Satisfied our dining needs before attending... More 

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Long Island, New York
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I reviewed this hotel last year on Tripadvisor. Because we enjoyed our previous stay, we booked here again when we attended an event at the adjacent Holiday Inn. We really like that you can get to the convention area of the Holiday Inn without having to go outside, a real plus this winter. My only real complaint has to do... More 

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Burdett, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here overnight before heading to Destiny USA. It's very close to the mall which is great. Free breakfast was decent. We got a free upgrade when we checked in! The room was nice and the beds were comfortable. The only bad thing is that it was pretty noisy. I heard what sounded like screaming children until about 3... More 

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Oneonta, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Had a great stay at staybridge suites with staff being friendly and courteous. Kids loved the large and deep pool. Breakfast was fine for a free hot breakfast. The two bedroom suite was large and comfortable. The kitchenette was contemporary and nice. Living room could be a bit larger but wadadequate. Would stay here again.

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

We loved to hear you were able to enjoy our spacious two-bedroom suite as well as our 9 foot deep indoor heated pool, we are so happy that the entire family had a great time, and hope to see everyone again soon. More 

Ithaca, New York
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 15, 2015

Of course, it was a little bit sad when I realized I'd gone from thinking "Wow, this kitchen is really nice" to "This kitchen is in fact nicer than mine at home" but that's really my only complaint. Everything was great - well furnished and maintained, modern, attractive finishes, plenty of varied supplies in the kitchen and a nice complimentary... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

barbc1111 Thank you for taking the extra time to review our hotel, we are so thrilled to hear thew only complaint was that you liked our kitchen more then your own. We are sorry you weren't able to see us right away, and appreciate you telling our future guests helpful hints to locating us. More 

Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

Everything was great. Keep up the good work! Probably the best place to stay in the Syracuse area if you have a family. Location is good, it's close to everything. Breakfast was included. The staff did an excellent job checking us in and out.

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Nino V We loved hearing from you, especially that you had such a great experience from start to finish. We love when our guests give us feedback as its the best way for us to gauge how we are doing. We appreciate you taking the extra time to review us and hope to see you again soon if you find... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

My husband and I stayed for a two night stay . Room on the 6th floor with a fantastic view of the wheel and docks. Room lovely and modern very comfortable . We have stayed before and we will be back. Nicely situated away from main hustle and bustle but still only a ten minute walk away. Only slight niggle... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

alf37 Thank you for leaving us the review, though I believe it was meant for our sister Staybridge in Liverpool in the United Kingdom it si good to hear that our brand is meeting guests expectations all over the world, and if you are ever in Liverpool New York we would love to have you stay with us too. More 

Niagara Falls, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed at this hotel for 2 nights for a shopping trip to the Destiny mall. This hotel is by far the best hotel I have ever stayed at. Our adult daughters were upgraded to a 2 bedroom suite. Lovely, big and clean. They each had their own full bathroom!! We stayed in a king suite also beautifully appointed, clean,... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Mary M Thank you so much for leaving us such a glowing and detailed review, we appreciate you letting not only us but our future guests know how we are meeting our guests expectations. We loved to hear that you were able to enjoy some of the amenities we offer, and hope to see you again next time you travel... More 

ottawa
Top Contributor
102 reviews 102 reviews
26 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 31, 2014

We stayed two nights for Black Friday weekend and were pleasantly surprised by the state of the hotel. Never having stayed at this brand before we were impressed with the size of the room, its cleanliness and the decor. The breakfast is okay. On the first morning we showed up shortly after the time for breakfast had expired but the... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

tmr7 Thank you for letting us know about your recent stay, I just wanted to apologize about our kitchen not offering you plates to grab a few bites to eat, we will be discussing this as a team on how to better help our guests. We are thrilled you enjoyed everything else about your experience, and hope to see you... More 

Lowell, Massachusetts
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 29, 2014

We stayed over Columbus day weekend, just my wife and I. Reserved a studio but was given a huge 2BR suite. It was all very nice. Nothing bad about the unit at all. I used the couch to browse web while my wife slept in a bedroom, no trouble with light keeping her awake, and noise from the bathroom shower... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Matthew G We loved to hear that you enjoyed your recent stay with us, and were able to relax comfortable during your time in the room. We hope you come back for another visit in the future, and if you need to be on the east side of our city, we are directly across form the New York State thruway... More 

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