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Staybridge Suites Syracuse/Liverpool

Certificate of Excellence
3.0 of 5
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439 Electronics Parkway, Liverpool, NY 13088
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Staybridge Suites Syracuse/Liverpool
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Ranked #3 of 12 Hotels in Liverpool
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
mbs0531 Warren, Ohio
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132 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warren, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We always stay at this hotel when visiting family in Syracuse. It is convenient to I-90 and other highways. It is always meticulously clean, the staff is very personable and the breakfast is one of the best we have experienced in our travels. Additionally, if you stay here on a weekday, they have a wonderful evening reception that is basically... More 

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New Orleans, LA
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are comfy and clean. The kitchenette has the basics you need for a family to make and eat food. The breakfast continental and hot breakfasts were well done and had a lot of variety. The pool was good and the outdoor cookout area with small half court basketball hoop was a nice area. The only real drawback I... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and the other group in our party was given a free upgrade to a 2-bedroom suite. The rooms are finished beautifully with a very nice/modern/clean kitchen, the furniture is comfortable and we all got a great nights sleep. The indoor pool is great but I wish they had more chairs in the pool area so... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Paul S We loved to hear you enjoyed your stay, and I have made a note to discuss it with our staff about how we can better improve the seating area for the pool, once it gets a bit warmer outside our patio is always a great place to relax if the pool is crowded, We look forward to seeing... More 

Oswego, NY
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed March 24, 2015

Used our rewards points to book a standard suite. Was upgraded to a 2 bedroom suite upon check in. Received a phone call the day before confirming our stay for the next night. Wednesday evening dinner was promptly served at 5:30 consisting of tossed salad, pulled barbecue chicken on bun and other assorted salads/items. Satisfied our dining needs before attending... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Larry F We are so delighted to hear that your experience was a great one. From before you arrive to the final bill we strive to make sure our guests can concentrate on the trip itself and not stress about the accommodations, We hope that if you find yourself back in Syracuse that we see you again. More 

Long Island, New York
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 9, 2015

I reviewed this hotel last year on Tripadvisor. Because we enjoyed our previous stay, we booked here again when we attended an event at the adjacent Holiday Inn. We really like that you can get to the convention area of the Holiday Inn without having to go outside, a real plus this winter. My only real complaint has to do... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

GN3Traveller Thank you for taking the extra time to review our hotel and let us know how we are doing. We appreciate all of the feedback and apologize for the several problems you experienced during your stay with us, we take all of our guests comments and use them to help better ourselves, we will be discussing as a team... More 

Burdett, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

We stayed here overnight before heading to Destiny USA. It's very close to the mall which is great. Free breakfast was decent. We got a free upgrade when we checked in! The room was nice and the beds were comfortable. The only bad thing is that it was pretty noisy. I heard what sounded like screaming children until about 3... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

EmNiDa Thank you for taking the time to review our hotel, and let us know about your stay. We loved hearing that most of your stay was enjoyable and just wanted to take a moment to apologize that you had some problems with noise, anytime you feel it is to loud around your room feel free to give our staff... More 

Oneonta, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed March 1, 2015

Had a great stay at staybridge suites with staff being friendly and courteous. Kids loved the large and deep pool. Breakfast was fine for a free hot breakfast. The two bedroom suite was large and comfortable. The kitchenette was contemporary and nice. Living room could be a bit larger but wadadequate. Would stay here again.

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

We loved to hear you were able to enjoy our spacious two-bedroom suite as well as our 9 foot deep indoor heated pool, we are so happy that the entire family had a great time, and hope to see everyone again soon. More 

Ithaca, New York
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 15, 2015

Of course, it was a little bit sad when I realized I'd gone from thinking "Wow, this kitchen is really nice" to "This kitchen is in fact nicer than mine at home" but that's really my only complaint. Everything was great - well furnished and maintained, modern, attractive finishes, plenty of varied supplies in the kitchen and a nice complimentary... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

barbc1111 Thank you for taking the extra time to review our hotel, we are so thrilled to hear thew only complaint was that you liked our kitchen more then your own. We are sorry you weren't able to see us right away, and appreciate you telling our future guests helpful hints to locating us. More 

Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

Everything was great. Keep up the good work! Probably the best place to stay in the Syracuse area if you have a family. Location is good, it's close to everything. Breakfast was included. The staff did an excellent job checking us in and out.

Was this review helpful? Yes 1
Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

Nino V We loved hearing from you, especially that you had such a great experience from start to finish. We love when our guests give us feedback as its the best way for us to gauge how we are doing. We appreciate you taking the extra time to review us and hope to see you again soon if you find... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

My husband and I stayed for a two night stay . Room on the 6th floor with a fantastic view of the wheel and docks. Room lovely and modern very comfortable . We have stayed before and we will be back. Nicely situated away from main hustle and bustle but still only a ten minute walk away. Only slight niggle... More 

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Jeremiah T, Manager at Staybridge Suites Syracuse/Liverpool, responded to this review

alf37 Thank you for leaving us the review, though I believe it was meant for our sister Staybridge in Liverpool in the United Kingdom it si good to hear that our brand is meeting guests expectations all over the world, and if you are ever in Liverpool New York we would love to have you stay with us too. More 

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