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Howard Johnson Inn Liberty

2067 Route 52 East, Route 17 Exit 100, Liberty, NY 12754-2235
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Howard Johnson Inn Liberty
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148 Reviews from our TripAdvisor Community

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Jericho, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 15, 2015

Hello folks, I don't often follow up my visit with a review, but someone in charge needs to know the experience my family and I had when recently visiting upstate NY in the Liberty area. It was a horrible experience, and one I never would have expected from a well-known reputable name like Howard Johnson. I booked the room the... More 

Review collected in partnership with Howard Johnson

Helpful?
1 Thank KrisBLongIsland
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear guest, I am personally looking into your review. Sincerely. GM. More 

Newburgh, New York
1 review
4 of 5 stars Reviewed December 4, 2015

Hello, I recently stayed at Howard Johnson's in Liberty, NY which was book through the hotels website. Price was competitive for the area. Room was decent, presentable and clean. I had booked a king bed which the bed was comfortable. 4 fluffy pillows. Nice flat screen TV with decent cable line up with remote control. Staff was nice and friendly.... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank scottrC9611RC
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear scottrC9611RC, We greatly appreciate your 4 star review and are looking into the hot water issue. We hope you will stay with us again soon, and this time we will earn a 5 star review from you. Thank you for your business and your feedback. GM More 

Flushing, New York
1 review
5 of 5 stars Reviewed December 3, 2015

The rooms as always were clean! Everything worked, continental breakfast was great!! As always, I've been staying here for years and the staff always go out of their way to help!!! Wouldn't stay anywhere else!!!

Review collected in partnership with Howard Johnson

Helpful?
Thank planakisA
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear planakisA, It is always a pleasure having you stay at our hotel. Our staff joins me in thanking you for a great 5 star review, and for your great comments about the team of the Howard Johnson Inn at Liberty NY. Regards GM More 

Baldwin, New York
1 review
3 of 5 stars Reviewed November 26, 2015

A basic no frill hotel. Was there while hunting, so was only in hotel to sleep. But the hunters appreciated that the staff starts the breakfast at 4am, to accommodate us leaving by 5am.

Review collected in partnership with Howard Johnson

Helpful?
Thank V5971UVrobertb
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear V5971UVrobertb, Thank you for your great review, and for appreciating the fact that we start breakfast at 4 AM for your convenience. We hope to see you at our hotel on your next hunting trip in the area. Regards GM More 

Leuven, Belgium
1 review
1 of 5 stars Reviewed October 21, 2015

Very poor, bathroom and room were dirty, absolutely below standard and very disappointing considering the high rate!

Review collected in partnership with Howard Johnson

Helpful?
Thank 1952015
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear guest, We are sorry to hear that the hotel did not meet up to standards, and we do value your opinion. We are addressing the issues, and hope you will give us another chance to see for yourself, that your feedback is taken seriously. Regards GM More 

Buffalo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 15, 2015

The hotel is convenient for my visits to my family. It does need decorations refreshing.Staff is very helpful.

Review collected in partnership with Howard Johnson

Helpful?
1 Thank KatieBuffalo
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear KatieBuffalo, We sincerely appreciate your giving us 5 stars for location, and more importantly, 5 stars for service. that means a lot to us and our team. We hope to see you again soon when you visit your family. Regards GM More 

Rhinebeck, New York
1 review
2 of 5 stars Reviewed September 10, 2015

The room was "old" and the AC did not work, they provided a fan after we complained. There were obvious signs of disrepair. Very disappointed. This place needs major maintenance and upgrades.

Review collected in partnership with Howard Johnson

Helpful?
Thank 416gregt
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear guest, Thank you for taking the time to share your feedback. We appreciate your business. GM More 

Brantford, Canada
1 review
2 of 5 stars Reviewed September 4, 2015

Based on previous reviews of this hotel we booked a two night stay at the Liberty location. The halls were filthy, the air conditioner was in rough shape and worked sporadically. The pool was broken so despite looking forward to cooling down after a long drive and 90 degree temperature we were greeted with green water. The staff were friendly... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank barbaramU7129WG
GM_CustomerService, Guest Relations Manager at Howard Johnson Inn Liberty, responded to this review

Dear guest, We have noted your feedback, and are sorry to hear that the hotel did not meet up to your expectations. We are addressing the issues mentioned as we speak. GM More 

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