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The Barton Hill Hotel & Spa

Certificate of Excellence
100 Center Street, Lewiston, NY 14092 (Formerly Niagara Inn at Barton Hill)
Hotel amenities
The Barton Hill Hotel & Spa
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Ranked #2 of 6 Lewiston B&B and Inns
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Maria S Palmyra, United States
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698 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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  • English first
  • Italian first
  • Any
English first
  • All months
    (698)
  • Mar-May only
    (150)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (135)
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Palmyra, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We happened upon Lewiston looking for a hotel for the night after leaving Niagara Falls. We found the Barton Hill Hotel and Spa and were thrilled. The hotel is fairly new, overlooks the river, and is beautiful. Our room looked out on the river, had a four poster king sized bed, large TV and gas fire place. It was spacious... More 

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MD
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay was okay, but we had a better experience 2 years ago, and has a better, bigger room. We had to,place the tissue box under the mirror in the bathroom to keep it in place. The continental breakfast wasn't very good. Mostly toast and bagels. The first day there was bananas and pastry. None the other 2 mornings. They... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I wondered why they didn't leave a clothes iron in the room. They did supply one once I called down. However, I believe that they are worried about a potential fire risk, and the issues that would occur in the event of an emergency. This place was obviously not built to code, and somehow managed to squeak ($$$) past the... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at The Barton Hill Hotel. The hotel is under new management as of a few months ago and we are working hard to address as many items as possible during the hotel's busy season. We agree the property has great potential and look forward to its... More 

Buffalo, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything about the Barton Hill is very nice, but it strikes me that this place can be much more than it is. The rooms are large and comfortable. Some things are updated, some are not and seem in need of updating. It is trying for a rustic feel, and that largely comes through, but a coat of paint on the... More 

Was this review helpful? Yes 1
Edison, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We chose the Barton Hill Hotel in Spa as we were going to a family reunion and picnic at the Country Club and then at Fort Niagara. The location is terrific. A cute little walking town and the hotel is a stone's throw from the River but perhaps 15 minutes from Niagara Falls. The hotel is a new hotel that... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share feedback from your recent stay. We are pleased to hear you were able to enjoy our stunning location in historic Lewiston. We’re sorry to hear our complimentary continental breakfast fell short of your expectations once our restaurant reopens we expect to make some enhancements to what is offered. Should... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After purchasing two gift certificates from their spa directly they refused to honor them. Even though they were printed on the hotels stationary and letterhead I was told there was no way to prove they were not fake. I was forced to pay with my credit card. Then bring my credit card statement to them showing the charge from when... More 

Was this review helpful? Yes 2
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, I certainly can understand your dismay in your regards to your gift certificate situation. As is often the case when new owners take control of a property, there are issues that take some time to sort through and correct. Unfortunately, one issue that has come to our attention is a great deal of gift certificates that appeared... More 

Peabody, Massachusetts
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We really liked this place. The room was great and spacious. The hotel itself was warm and had lots of open space in the lobby. The meals were great. It's near the water so you can go down and check out the river views. There are also some great stores in area. It's a short ride to Niagra Falls too.

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Buffalo, New York
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I chose the Barton Hotel and Spa to celebrate our 27th anniversary. Before leaving for our weekend, there was a message on our answering machine that the hotel had changed hands and no longer had a liquor license. Although we like wine with dinner, this didn't seem to be a big problem. The room was clean and... More 

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Delmar, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The outside of the hotel is beautiful although parking is limited. The view is beautiful. The lobby is lovely. We were placed in two rooms on the third floor. We were told that there was only wi-fi access in the lobby(you could "log in" but it was inaccessible in your room.) The restaurant was closed the entire time we were... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay at Barton Hill Hotel & Spa. You’re correct; the property has transitioned to new ownership a couple months ago. We’re very sorry to hear about the challenges you faced with regards to housekeeping during your stay. We are actively working to enhance the guest experience and... More 

Hyderabad, Andhra Pradesh, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you visiting Niagra and want relaxed serene location ,it's a good option. The rooms are big in size ,especially the bathroom ..competitive price with breakfast included .The view of the lake outside with small boats lined up is awesome .

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Hotel Review Summarization

What travelers say

  • Niagara river(5)
  • Second floor(4)
  • Very nice(3)
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