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The Barton Hill Hotel & Spa

Certificate of Excellence
100 Center Street, Lewiston, NY 14092 (Formerly Niagara Inn at Barton Hill)
Hotel amenities
The Barton Hill Hotel & Spa
Best prices for: 1 room 1 guest
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Ranked #2 of 6 Lewiston B&B and Inns
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 weeks ago
Becky P
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683 reviews from our community

Traveler rating
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    82
    32
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

New management has a lot to fix at this hotel. My wife and I stayed here on a Friday night along with two other family members. We had three rooms. No one greeted us as we walked in and the three people at the individual desks (there is no front desk) were busy talking to each other. No one asked... More 

Was this review helpful? Yes 3
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share feedback from your recent stay. As you have mentioned Barton Hill Hotel & Spa is under new management as of three weeks ago. We are very excited to be working with the Barton Hill and in the charming town of Lewiston. We sincerely apologize for the issues you identified... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband surprised me with an anniversary getaway to Barton Hill Hotel & Spa. He purchased a groupon for our 2 night stay which included spa credit and dinner credit for their own restaurant. The lobby is beautiful and matches the charm of Lewiston. We checked in and asked where to park. I believe we paid a resort fee which... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, Happy belated anniversary to you and your husband! Thank you for taking the time to share feedback from your recent stay at The Barton Hill Hotel & Spa. As noted in your review Barton Hill has very recently transitioned to a new management company. We are in the process of working quickly to identify improvements that can... More 

Buffalo, NY
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had a great view of the river. Room was huge but lots of wasted space. Building looked very old but the front desk staff said it was built in 2006 and constructed to look old. Even the cracks in the walls and molding? No fridge. TV in an odd location. Continental breakfast so-so. Given the price, I expected much, much... More 

Was this review helpful? Yes 1
Elizabeth R, Manager at The Barton Hill Hotel & Spa, responded to this review

Dear Valued Guest, We thank you for sharing feedback from your recent visit to The Barton Hill Hotel & Spa. The hotel has just undergone a change in management and I apologize that our front desk associate was not able to assist with your transaction in a more timely manner. We began working with this property a couple weeks ago... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

I found this hotel through Groupon and specifically chose it for the spa. My daughter, a college athlete, and I were hoping to get massages. I called for about a week and a half in advance of our stay to inquire about appointments for the spa. It took a long time for a return phone call from the spa, but... More 

Was this review helpful? Yes 2
New Castle, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 3, 2015

We stayed two nights at this hotel, April 1 and 2. The hotel itself is very quaint and charming - almost like a large mansion. There are several fireplaces in the lobby, none of which were functional. We stayed in Room 315, described as a King Portage Room. We were extremely disappointed in the room location, specifically the view from... More 

Was this review helpful? Yes 1
Buffalo, New York
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 1, 2015

Went here for an overnight dinner package. The package included a discount on spa treatments and dinner at the hotel. Turned out the restaurant was closed and they never told us ahead of time but compensated us with champagne and chocolate covered strawberries so that was okay. The spa treatments (massages) were great! Really enjoyed the therapists, they were very... More 

Was this review helpful? Yes 2
allentown
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 23, 2015

I loved the style of the hotel and the room was beautiful especially loved the fire place (not real) it gave it a nice touch. The bathroom is HUGE no tub though. I stayed on the second floor and I felt like there wasn't enough lighting in the room or the hall. Dinner at the resteraunt was amazing and the... More 

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2015

We came for a bachelorette party, 2 rooms, 2 nights. We had a great time! The rooms were lovely, the staff attentive and the dinner was delicious. If you are in a hurry, or looking for city speed, this may not be the best place. But if you are looking for country charm, warm and welcoming staff, and the comfort... More 

Was this review helpful? Yes 1
Ontario, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

My wife and I needed a place to sleep after visiting the local hospital in Lewiston NY. It was 9:00 PM; the nurse called the hotel and got us a room. It was almost worth getting sick! The staff and the accommodations were first class - a four poster bed, river view, separate sitting room, electric fire place; and all... More 

Was this review helpful? Yes 1
Burlington, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 18, 2015

We continue to enjoy our relaxing get-away at the beautiful family owned and operated Barton Hill Hotel and Spa in Lewiston, New York. The hotel is situated overlooking a scenic and very beautiful section of the Niagara River. The guest rooms are beautiful, very spacious and comfortable, and decorated with antique furnishings and depict the era from when the hotel... More 

Was this review helpful? Yes 4
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