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All 17 Latham hotels

Quality Inn & Suites Albany Airport

2.0 of 5 Hotel   |   611 Troy-Schenectady Rd., Latham, NY 12110-2505 (Formerly Clarion)
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46%
Ranked #9 of 17 hotels in Latham
A recent review
4 of 5 stars reviewed 3 weeks ago
jdamred Moorpark, CA
  • Overview
  • Reviews (87)
  • Photos (35)
  • Amenities
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  • Room tips (13)
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87 people have reviewed this hotel

Traveler rating
    17
    19
    19
    15
    17
See reviews for
26
19
7
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Our room was in the middle of the 400 section. It was a non-smoking room. However, the rooms on either end of the hallway by the stairs and surrounding our room were smoking rooms. The only way to get to our room was to walk through a thick cloud of smoke. Not my idea of a non-smoking room. This would... More

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Moorpark, CA
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a couple of flight cancellations, I was comp'd a room here by United. The hotel shuttle picked us up. While there was a line of us checking in for the same reason, the check-in was efficient and the desk manager friendly and empathetic. There were cookies and apples to snack on in the lobby, which my growling stomach appreciated.... More

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Utica, New York
Top Contributor
52 reviews 52 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was looking for a cheap hotel near Saratoga Springs. You get what you pay for. Old buildings with an unsafe feel. We had no problems but I would stop here again.The room was clean but worn. No amenities except for free wifi and a coffee pot. I'll look elsewhere next time and pay a little more.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Cincinnati
Top Contributor
167 reviews 167 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 15, 2014

I was getting pretty agitated, trying to find a room after midnight, on a saturday night and not getting quoted $300.00 for a dive. I been looking for an hour and got Tony on the phone, when I called here. Tony was great to deal with and I was on my way. I'm pulling in to a packed parking lot... More

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

District of Columbia
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 11, 2014

The front-desk staff were very helpful in switching me to a different room. The first was in an out-building, right next to the entry door that had been propped open with a floor mat, on the first floor. I decided it was time to move when I saw two guys get into a fistfight outside the window. This property looks... More

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GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn & Suites Albany Airport. Allow me to apologize on behalf of our hotel for the concerns you had during your stay with us. . This is the first I have heard about a fight in the parking lot. This is a very... More

Houston, Texas, Usa
Top Contributor
77 reviews 77 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 29, 2014

The desk people is what makes what would be good become great. My hat is off to the desk guys. Just a good general welcome to our hotel made me feel welcome. Really went back for a second night even though a little out of the way

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GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to seeing you the next time you are visiting the Capital District. Kind Regards, General Manager More

Bethlehem
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 3, 2014

Stayed at this hotel for one night I was welcomed by a wonderful lady behind the desk who quickly checked me in and even gave me an upgraded room. Had a King Suite that was very clean and large enough to park a car in and still have room. Breakfast was good in the morning and everything was kept full.... More

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Speculator, New York
1 review
5 of 5 stars Reviewed April 27, 2014

We stayed at this property the night before our very early flight because it was the hotel with the earliest shuttle I could find. The shuttle was VERY prompt and even thought we left 15 min before breakfast was to be served, there was coffee, oatmeal, fresh fruit, yogurt, etc for us to grab on the run. Shuttle driver was... More

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GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for all the kind words; they are very very very much appreciated. I will be sure to share them with the rest of the staff. It was a pleasure to have you as our guests. We looking forward to seeing you again soon. More

Loveland
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2014

Stayed here 5 nights, large room, clean, quiet, very comfortable and a nice breakfast. The staff were very helpful. Close to the airport and great to have free transportation to and from the airport/ Would recommend.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

We would like to thank you for letting us know about your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Property CHI... More

Orleans, Massachusetts
Contributor
11 reviews 11 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 31, 2013 credit card Amex Card Member Review

Clean, comfortable place to stay. Friendly staff. Easy access to tri city. Adjacent to great Japanese restaurant. We stay there often when returning to area to visit long time friends. And, will continue to do so in December.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to let us know about your recent stay and for all your kind words. I will make sure I share them with the rest of our hotel family. It was a pleasure having you as our guest. We are looking forward to seeing you again. More

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Additional Information about Quality Inn & Suites Albany Airport

Address: 611 Troy-Schenectady Rd., Latham, NY 12110-2505 (Formerly Clarion)
Phone Number:
Location: United States > New York > Latham
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites Albany Airport 2*
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Also Known As:
Quality Inn & Suites Albany Airport Hotel Latham
Quality Inn And Suites Albany Airport
Quality Inn Albany Airport
Quality Inn Latham
Latham Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
132

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