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All 17 Latham hotels

Quality Inn & Suites Albany Airport

2.0 of 5 Hotel   |   611 Troy-Schenectady Rd., Latham, NY 12110-2505 (Formerly Clarion)
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Quality Inn & Suites Albany Airport
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Ranked #11 of 17 hotels in Latham
A recent review
4 of 5 stars Reviewed February 8, 2014
Malcolm T Loveland
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79 people have reviewed this hotel

Traveler rating
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    12
    17
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Loveland
Contributor
18 reviews 18 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 8, 2014

Stayed here 5 nights, large room, clean, quiet, very comfortable and a nice breakfast. The staff were very helpful. Close to the airport and great to have free transportation to and from the airport/ Would recommend.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

We would like to thank you for letting us know about your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Property CHI... More

Orleans, Massachusetts
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2013 credit card Amex Card Member Review

Clean, comfortable place to stay. Friendly staff. Easy access to tri city. Adjacent to great Japanese restaurant. We stay there often when returning to area to visit long time friends. And, will continue to do so in December.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to let us know about your recent stay and for all your kind words. I will make sure I share them with the rest of our hotel family. It was a pleasure having you as our guest. We are looking forward to seeing you again. More

Brisbane, Australia
1 review
4 of 5 stars Reviewed October 8, 2013

We found our eleven day stay in a suite extremely comfortable. King size bed, separate sitting room, full size refrigerator and well equipped kitchen made it feel just 'like home'. Service was good, management and staff very friendly and helpful. Will definitely stay there again when we next visit from Australia.

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you so much for taking the time to let us know about your stay and all your kind words. I will make sure I pass along your comments to the staff. It was a pleasure to have you with us. Looking forward to seeing you again. More

BRATTLEBORO, VT
Top Contributor
65 reviews 65 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 17, 2013

The room was very spacious with a flat-screen TV, microwave, and mini-fridge. The desk was small with no electrical outlets to be found nearby. It made it difficult to plug in a laptop and charge the phone. The breakfast was nice and very typical of a Choice hotel: scrambled eggs, sausage patties, make-your-own waffles, bread, pastries, juice, and coffee. The... More

Was this review helpful? Yes 1
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

We would like to thank you for taking the time to complete your review. Feedback from our guests is very important to us. To address a couple of your concerns; outlets for the desks are located to the left of the desk in our Super Suites. In our Executive Suites they are located below the table top to the right... More

Senior Contributor
45 reviews 45 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 16, 2013 via mobile

This hotel was horrible. The receptionist was very rude and unprofessional and she shouldn't have a job. The first room was extremely dirty the second wasn't much butter but she wouldn't give us our money back so we had no choice but to stay my wife and I had no sleep. The beds were rock hard. The housekeepers were asking... More

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GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

My apologies for your concerns during your stay. We really do strive to make each guest stay as comfortable as possible.... More

Austin, Texas
Top Contributor
127 reviews 127 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 3, 2013

Passing through the Albany area on a day when the races were on at Saratoga. Moat hotels were booked up but the quality inn offered the best available option for a more or less reasonable price. The good: quiet rooms, nice buffet for breakfast including waffles, eggs and a breakfast meat. The bad- beds a little thin, but not too... More

Was this review helpful? Yes 1
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

We would like to thank you for all your kind words. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. More

Van Etten, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 26, 2013

We arrived about 9 pm for an overnight stay on a Friday night. Check-in was fast and the woman at the desk was great. We had requested a first floor room and at first we had been assigned to the second floor. My husband is a Diamond Elite member of Choice Hotels with over 125 stays this year so far... More

Was this review helpful? Yes
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2013

I travel over 120 nights a year. This was one of if not the worse room I have ever had. Needed a handicapped accessible room. Only one available was disgusting.Maintenance and house keeping services were terrible. The front desk was no help but 'would report it'. Paint on the floor, toilet streaked with dirt, floor and carpet filthy, layers of... More

Was this review helpful? Yes
GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to complete your recent Trip Advisor review. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with my maintenance and housekeeping supervisors. I would like to assure you this is not the standard we strive to... More

Hollywood, California
2 reviews
5 of 5 stars Reviewed May 12, 2013

Due to an unexpected and unpleasant traveling situation, I was recently stranded at Albany Airport (a.k.a. longest security screening line in the world :( for a couple of days. The Quality Inn & Suites on the Troy-Schenectady Road was recommended. Free shuttle to and from airport was a huge help, with hotel manager, staff, and shuttle driver graciously accommodating. I... More

Was this review helpful? Yes
GMNY024, Manager at Quality Inn & Suites Albany Airport, responded to this review

Thank you for choosing the Quality Inn for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write such kind words, as our guest's satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank... More

Saranac Lake, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 5, 2013

We enjoyed our stay. The sofa bed was very poor in our room. The staff upgraded our room to a suite and everything was great. Thanks for a great stay. There was no pool but it was not needed for our stay.

Was this review helpful? Yes 1
GMNY024, General Manager at Quality Inn & Suites Albany Airport, responded to this review

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Additional Information about Quality Inn & Suites Albany Airport

Also Known As:
Quality Inn & Suites Albany Airport Hotel Latham
Quality Inn And Suites Albany Airport
Quality Inn & Suites Albany Airport Hotel
Quality Inn Albany Airport
Quality Inn Latham
Latham Quality Inn
Address: 611 Troy-Schenectady Rd., Latham, NY 12110-2505 (Formerly Clarion)
Phone Number:
Location: United States > New York > Latham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 17 hotels in Latham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Albany Airport 2*
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