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Golden Circle Inn & Suites

706 New Loudon Rd Route 9, Exit 5, I-87, Latham, NY 12110
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17 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Raleigh, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although this hotel didn't have all the frills of a larger chain, I was pleasantly surprised and thankful for the room we got. We had come to town at the last minute for a funeral, and were fortunate enough to get a room here on short notice. The room itself was quiet & clean, and quite spacious. Yes, it's a... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2015

First I get there and the name of the hotel wasn't Cocca's Inn and Suites like Priceline said. Then the key card didn't work so they give me a master Key and tell me to come back tomorrow and get a new card and your door will be fixed. I go back after work and get a new card and... More 

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Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 8, 2014

I am a huge devotee of independent businesses. Generally, independents go that extra mile to prove themselves. This place is the exception to that theory. First of all, I went to the wrong Cocca's (there are a few close together) and was given directions that sent me in the exact opposite direction. It was rush hour and traffic was heavy;... More 

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Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

E-mailed the guest the following: Dear Valued Guest: Thank you for taking the time to write a TripAdvisor Review pertaining to your recent stay at Cocca’s Inn & Suites, Route 9. We welcome our guests’ reviews as it give us an opportunity to address any issues they may have encountered and react accordingly. Your input was very helpful as an... More 

Troy, New York
Top Contributor
104 reviews 104 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 16, 2014

It's not the "Ritz", but if you're in the area it's a great place for the price. The rooms are large, the beds are comfortable and best of all its extremely clean. The staff, both housekeeping and front desk are very accommodating. Lots of places in the area for food. Overall a great place to stay.

Was this review helpful? Yes
Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

E-mailed the guest the following: Dear Valued Guest, Thank you in behalf of our owner and entire staff for taking the time to write a TripAdvisor Review pertaining to your recent stay at our Cocca’s Inn & Suites, Route 9, Latham New York. Your four star rating and positive comments regarding our staff, the rooms and the cleanliness of our... More 

Loveland
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 26, 2014

A large clean room, the bed was comfortable even with what seemed a plastic under sheet. The light switches were in strange places and would be hard to find in the dark, however, your stay is a role of a dice. The walls are very thin and sleep is in the hands of the other guests. A couple across the... More 

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Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

Sent the following to the guest's E-mail: Dear Valued Guest: Thank you for your three star TripAdvisor review regarding your recent stay at our Cocca’s Inn & Suites, Route 9. We were pleased to read your positive remarks re clean room and comfortable bed. However, we apologize that your sleep was disturbed at 2:15 AM. I regret that you did... More 

New Jersey
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 16, 2013 via mobile

My son had stayed previously and said the rooms were decent. My mother and I needed an inexpensive room when we visited my son at college. We were looking for clean, near the college, and inexpensive. This place fit the bill. The lady at the front desk was pleasant, and was very apologetic when I had to go back down... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

E-mailed the guest the following: Dear Mrs. Fischer, Thank you for taking the time to write a review pertaining to your October 5th stay in Room 132 at our Cocca’s Inn & Suites, Route 9. Our entire team, including our Owner, expresses their appreciation for your positive comments and four star rating. We were especially pleased to see your comments... More 

Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 9, 2013

I have never stayed in a hotel that actually made me physically ill but yes it can happen. This place smelled very stuffy and stale but I never dreamed we would end up sick. Both of us left coughing sneezing and tight chested. We thought the Jacuzzi was a plus but I would swear that it was the real root... More 

Was this review helpful? Yes 1
Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

I was shocked by luvsireland's review. After inspection of this room, I feel the guest’s review was extremely unfair. The room is only five years old with new bedding, carpet and bathroom with granite fixtures. We did not detect any stuffy and/or stale odor. We have taken pictures of the room in question, as well as our other room types.... More 

Merritt Island, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2012

my husband and i stayed here for an extended period of time. came from florida place we were moving to wasnt ready so we stayed for over a week. room was clean had refridgerator microwave and coffee maker.the room is a good size.the staff here was excellent to us. they went out of their way to make our stay enjoyable.everyone... More 

Was this review helpful? Yes 1
CT
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 9, 2011

We booked this room through Orbitz, and weren't expecting much more than a clean room for our one night stay. The room was MUCH nicer than we expected for the price, large, comfortable and very clean. We would definitely recommend this place .

Was this review helpful? Yes 3
Brussels
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2011

Made the mistake of trusting the overall scores on Expedia and booked the place sight unseen. Should have known better. Wasted over $100. Would have been better off setting up a tent alongside the Thruway. For one, the general area is seedy and made me feel unsafe with my son there (and for me as well!). There were rusted cars... More 

Was this review helpful? Yes 3
Marilyn12110, Guest Relations Manager at Golden Circle Inn & Suites, responded to this review

We contacted Pray_and_Hope through TripAdvisor’s E-mail Message Center. She replied and was cooperative providing the room number and date of her stay so we could investigate her complaint further. After inspection of this room, I feel the guest’s review was extremely unfair. The room is only four years old with new bedding, carpet and bathroom with granite tops & nice... More 

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