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The Century House, an Ascend Collection Hotel

#3 of 17 Hotels in Latham
Certificate of Excellence
997 New Loudon Road, (Route 9), Latham, NY 12110 (Formerly Clarion Hotel at the Century House)
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The Century House, an Ascend Collection Hotel
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The Century House, an Ascend Collection Hotel
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208 reviews from our community

Traveler rating
    108
    59
    33
    4
    4
See reviews for
55
41
13
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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New York City, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can't imagine why this hotel is rated below the la Quinta down the road. The price is similar but the decor, food, grounds, people are heads above. It's Ethan Allen vs ikea. And Peter Lugers vs McDonald's. The grounds are beautifully maintained with a sweet little walking path. The attached restaurant is an added bonus. My family is returning... More 

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Sandy D, Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "Confused," Thank you for your excellent review of our property and service. We like Ethan Allen and Peter Lugers, too! You must be from Brooklyn...next time you're in Latham we hope to see you again! We look forward to hosting your family next month. Sincerely, Sandy More 

San Diego, California
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

Room not cleaned. Excuses made by housekeeping and accepted by management. Desk clerk not knowledgeable about area or helpful in any way. Expected shuttle not available due to lack of staff. Beds uncomfortable and sagging. Property in general disrepair. Don't bother with this place, you will be disappointed and inconvenienced.

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Sandy D, General Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "Hotel Service," We are sorry your experience at our hotel did not meet your expectations; we work hard to provide an exceptional experience for everyone. We sincerely hope you'll give us another try next time you're in the Albany area. Sincerely, Sandy More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The hotel provides an airport shuttle but guests are to make arrangements in advance, otherwise there is a $20 fee. When I pointed out I could take a cab more quickly and inexpensively, I was told an exception would be made for me. On the return trip after the weekend, the shuttle driver was out but the hotel called and... More 

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Latham, New York
1 review
4 of 5 stars Reviewed 1 week ago NEW

Restaurant on location at hotel with good food and service. Hotel is very quaint with nice views of countryside. However, rooms are very noisy since you can hear people next door due to poor wall insulation.

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Very nice boutique hotel that is pet friendly! I have stayed here once every two to three weeks for the last two+ years, since adopting my dog. Always accommodating and pleasant. Nice rooms and great restaurant as well.

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Top Contributor
151 reviews 151 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

They got the bedding right I'm Ordering the pillows they have Great towels and sheets No back pain this morning Shower perfect , full strength Quiet Couldn't ask for more at 1 am Breakfast buffet was just typical Which was a disappointment after the room Like cafeteria food Nothing special Front desk good, helpful Sorry we can't stay longer

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Found this by chance on TripAdvisor. Good place to stay - yes, it is dated a bit, but they have a great complimentary breakfast and the rooms are clean. The fitness area could use more space but it was fine for 1 night. WIFI worked well. Staff extremely friendly. Would recommend this as a good centrals hotel for the Albany... More 

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Sandy D, Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "Nice Place," Thank you for your thoughtful review on Trip Advisor. We appreciated your recent stay with us, and we look forward to seeing you next time you're in this area. At that time, we''ll take the opportunity to tell you how you can earn free overnight stays at the Century House and other Choice properties! Sincerely, Sandy More 

Earth
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

It would hard to find a hotel/restaurant in which every single employee greeted you with an genuine a smile as those at The Century House. Every staffer I met went out of their way to ensure my stay was going wonderfully. And, then, the restaurant. Simply fabulous. Filet was perfectly prepared and the setting near the fireplace just perfect.

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Sandy D, Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "Sensational Hospitality," It's so good to know we made you feel at home during your very recent stay with us. It's the ultimate compliment! Very truly yours, Sandy More 

Rochester, New York
Top Contributor
55 reviews 55 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 5, 2015

I stayed here a few months ago and got a $99 price on Priceline. Everything was good then, but this past week, not so much. I called and asked for the $99 price which they couldn't do so I ended up paying $119. Went to the room, there was no bar soap so I called down and was told I... More 

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Sandy D, Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "Gem," We appreciate your observations from your stay here and are glad that you totally enjoyed both your dinner and your complementary breakfast. I wish your hotel experience matched that of the restaurant...we do our best to make the rooms shine for our guests and to provide a safe, hospitable stay. Please give us another chance to show you... More 

Newcastle, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

We reserved our room for a recent family event at The Century House back on September 4th, 2014, to find that upon our arrival after a 7 hour drive, that they had given our Business King Suite away to another customer! We did receive an additional confirmation from the Hotel on February 23, 2015, confirming all was good for our... More 

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Sandy D, Manager at The Century House, an Ascend Collection Hotel, responded to this review

Dear "The Facility...," We are concerned about your stay with us. Our aim is to meet and hopefully exceed our guests' expectations, which we clearly failed to in this case. We make every effort to accommodate room type requests, but on some occasions departure dates of previous guests change, which impacts our inventory of any one room type. We sincerely... More 

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