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Microtel Inn by Wyndham Albany Airport

2.0 of 5
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7 Rensselaer Avenue, Latham, NY 12110
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Microtel Inn by Wyndham Albany Airport
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Ranked #6 of 17 Hotels in Latham
A recent review
3 of 5 stars reviewed 1 week ago
Kathleen T Wellsboro, United States
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493 reviews from our community

Traveler rating
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    116
    38
    24
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • French first
  • Spanish first
  • Any
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  • All months
    (493)
  • Mar-May only
    (104)
  • Jun-Aug only
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Wellsboro, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were returning from an extended vacation and were just looking for a clean, inexpensive hotel/mote; to stop in just for the night before heading back out. This was right off the highway in an area in which we were somewhat familiar. Front desk was helpful and pleasant and area was pleasant. First room we went to had a" running"... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

We are grateful that this guest worked with our front desk to quickly relocate to a new room after an unacceptable condition of the room originally assigned which was rectified in the morning by our houseman to our next guest. Communicating any concerns with our staff should yield the same results for all future guest All the Best, Chris Steffens More 

Syracuse, New York
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I checked in and heat unit was not working. They put me in another room and the heat was working but a day later that one stopped and then came the next night and worked sporadically the rest of the stay. The tub and sink drained slowly, I told the desk and the next morning the tub drained ok but... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

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mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

We found this survey disappointing and called to follow up with this guest,. We spoke with their employer who made and prepaid for the reservation with one of our 3rd party vendors who forwarded our concerns. All the Best, Chris Steffens More 

Southington, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was not only immaculate, but the staff was so friendly and accommodating. We traveled with a group of 50 and everything from our reservations to our departure was handled with utmost professionalism and friendly service. Having travelled with a large group many times in the past 9 years, I can tell you from experience that this hotel is... More 

Was this review helpful? Yes
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

We are truly thankful for this team stay. This group was well managed and respectable and it would be a pleasure to host them at anytime. All the Best, Chris Steffens Sales Manager, Microtel - Latham Phone: (518) 782-9161 ext. 303 Fax: (518) 782-9162 sales@microtelalbany.com More 

Summitville, New York
1 review
3 of 5 stars Reviewed 4 weeks ago

Friendly staff, the fitness center is better than other hotels, had problems connecting to wifi from room

Review collected in partnership with Microtel Inn & Suites by Wyndham

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mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

We thank this guest for the stay and the notes about out fitness room and Free Wifi. We have placed a call concerning our Wifi to this guest to forward up All the Best, Chris Steffens More 

Cicero, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room was refurbished since I last stayed there. Very impressed. A few negatives. Cushion below the window was stained. Needs to be cleaned or replaced. Chair at the desk was beat up. Because of the desk a armless chair is needed. Arms won't work at that desk unless they are made of a material that won't get damaged by a... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

We thank this guest for filling out his survey which was forward to us. The room was audit for the seat cushion and the heat lamp. Two items that we could have addressed if brought to our attention during this guests stay. We prefer to have a full office chair in the rooms for our working guests and with the... More 

Springfield - Delaware County, Pennsylvania
1 review
4 of 5 stars Reviewed March 5, 2015

A very clean, simple room at a great price. On a very personal note - the shower head was very large and it gave me the best shower that I've ever had in a hotel. Not some little trickle of water that makes it hard to rinse your hair or body. The best VALUE to be found !

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
mic28255, Director of Sales at Microtel Inn by Wyndham Albany Airport, responded to this review

Grateful for this guest's note about the new shower head in their room and glad that it work beyond expectations. All the Best, Chris Steffens More 

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