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All 17 Latham hotels

Holiday Inn Express Hotel & Suites Latham

2.5 of 5 Hotel   |   400 Old Loudon Road, Latham, NY 12110
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Ranked #8 of 17 Hotels in Latham
A recent review
5 of 5 stars reviewed 4 weeks ago
Vive_Cuba_Llibre Ontario
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141 reviews from our community

Traveler rating
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    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, United States
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Got to the hotel, after waiting 35 minutes to get a shuttle, and there were 10 people in line to check in. Only one clerk working (Anthony) and he was slow and extremely unfriendly. Got to the room, the shower would not allow to control the water temperature (either burning hot or cold). Spent 10 minutes trying to make the... More

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Glastonbury, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

One couple booked 3 king rooms together, same floor, well in advance under 1 credit card. When we arrived, we gave them our credit card. We then learned that all 3 couple had been updgraded to double queen rooms on differnet floors??? I travel extensively and have never been UPgraded to a queen. We then went ot shower off before... More

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Saratoga Springs, New York
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Recently attended a wedding here. It was as if the staff forgot we were there. Salads were already on the table when we were finally allowed into the banquet room. Who knows how long they sat there for. Then we were served cold, dry pasta. Then the waitress came around to see what we all ordered from codes on our... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear tls15, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Short stay, but seems like a lovely place and I would stay there again/longer based on my experience. Staff were ok; there is a strong odour when you go into foyer/reception - liek an air freshener; but way too strong; long way to the restaurants/can get lost. :) But over all it was not a bad place and I would... More

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Lake Mary, Florida, USA
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was clean. Staff was accommodating and friendly. Room was smaller than im use to when staying at HIE and also use to having a mini fridge and microwave in room. If not for that it would be the normal 5 stars when staying at the holiday inn.

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Rosemount, Minnesota
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the third time we have stayed here. Each time we have liked our room. The fitness room is nice and the pool and hot tub are as well. I am not a fan of the free breakfast but the items they have available were being enjoyed by other guests. Will stay here again.

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Brooklyn, NY
Top Contributor
101 reviews 101 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed August 25, 2014

We were staying one night using rewards points and paid for an upgrade to a "suite". Like many other properties claiming to have "suites" this HIE's "suites" are actually larger rooms with some attempt to utilize the extra space so it functions as a suite. Typically this means a section of the room is devoted to sleeping, another to eating... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Rags2006, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the overall cleanliness and comfortable bedding in our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry... More

Rotterdam, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed overnight here for Valentine's Day. It's a local hotel for us. I won the stay from a local radio station. Our room had flowers, champagne and chocolates waiting for us. But, the bathroom hadn't been cleaned yet and the girl from housekeeping entered the room with her key, no knowing we were already there. She was a bit... More

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Saylorsburg, Pennsylvania
Top Contributor
53 reviews 53 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 31, 2014

The hotel was very clean. The pool and whirlpool were clean and well maintained. The breakfast was nice with several options. Unfortunately, because there were a couple of sports camps in town, they ran out of turkey sausage and replaced it with pork bacon, which I don't eat. The only real complaint I have is that the suites are not... More

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Fairfax, Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stay at this hotel just about every summer taking my daughter to dance camp. The hotel is very clean, quiet and the beds are fantastic, plus it has a restaurant attached to it so we do not have to get in the car again.

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Additional Information about Holiday Inn Express Hotel & Suites Latham

Address: 400 Old Loudon Road, Latham, NY 12110
Phone Number:
Location: United States > New York > Latham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Latham 2.5*
Number of rooms: 161
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Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn

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