We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Latham

3.0 of 5
Hotel website
Hotel deals
400 Old Loudon Road, Latham, NY 12110
Special Offer
Save 10-30%
Holiday Inn Express Hotel & Suites Latham
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #8 of 17 Hotels in Latham
A recent review
3 of 5 stars reviewed yesterday
John V Boardman, Ohio, United States
Add Photo Write a Review

167 Reviews from our TripAdvisor Community

Traveler rating
    41
    58
    28
    17
    23
See reviews for
57
27
11
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (35)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (24)
All months
Boardman, Ohio, United States
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

The rooms are all very nice and clean. However the amenities are lacking. Business center printer broken, internet extremely slow, exercise room laughable. The front desk staff saves the day. Maeson and Amanda go above and beyond to make the annoyances bearable. They have accommodated all requests. The staff makes the stay enjoyable.

Was this review helpful? Yes
Manchester, New Hampshire
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here one night for business. Room was on the end so very spacious (almost too big!). Staff was courteous and friendly. Breakfast was the usual continental type. I will say that the restaurant at the other end of the hotel was surprisingly good and relatively busy for a Monday night. (I was too tired to venture out). I have... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Jessica C from Manchester New Hampshire. Thank you for taking the time out of your busy day to post a Trip Advisor comment regarding your stay with us this June. We take great pride on reading that are staff was courteous and friendly! We look forward to having you visit us again!! Bob Greene, General Manager More 

Philadelphia, Pennsylvania
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a 30 year IHG platinum member. This is my second time at this hotel. This holiday inn consist of two sections the main section and there is an extension off to the side which has a bar connected. It appears that the addition has larger rooms. If your room is in the addition area be careful, on one... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

We have so much respect for our Platinum members as we understand the commitment you have made to the brand. Thank you for saying your stay with us was fantastic as our staff loves to read those comments. Thank you again!! Bob Greene, General Manager More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I travel to the Albany area often. After staying in several hotels in the area, I found this one to be the best. Clean rooms. Great staff. And Tammy Raymond provides a good breakfast! Free wifi. Quite rooms. Lots of places nearby for dinner.

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Paul, 45454545 Thank you very much for your blog of our hotel. Tammy was thrilled you mentioned her by name! I hope to say hello some day, Bob Greene, General Manager More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived late one evening at the Holiday Inn Express without any reservations. The Staff at the Front Desk - especially Amanda - were extremely helpful and friendly. They were very efficient in checking us in and giving us a great room. The bed was very comfortable and the kitchette was a bonus. We got a free breakfast in the... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Victoria S from Toronto Canada, thank you so much for your 5 star review on Trip Advisor!! Amanda was thrilled when you mentioned her service at check-in! We appreciate our guests who take the time to blog of their travels on Trip Advisor. Thank you again!! Bob Greene, General Manager More 

Mansfield, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 21, 2015

We spent one night at this hotel after a long drive. The hotel was clean and comfortable and convenient to the NY Thruway. We did not want to drive anywhere for dinner and went to the hotel restaurant. This was disappointing. The food was acceptable but the place was noisy. There were lots of guests and the noise was added... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Thank you for taking the time to write of your travels in Trip Advisor. We love reading that you find us clean and comfortable. I do apologize for the loudness of the bar promotion as I will review the noise levels going forward so it does not disturb our guests. Bob Greene, General Manager More 

Concord, Massachusetts
Level Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed May 20, 2015

Let's start with the pros. The facility was clean and the staff was friendly and courteous. The pool was nice but totally unsupervised. Now for the cons. Our room had no luggage stands, no fridge, no microwave, thin walls and lots of noise. The wi-fi was slower than dialup. Breakfast was average but the powdered eggs had no taste and... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Bruce P from Concord Massachusetts, thank you for taking the time to write of your experiences with us at the Holiday Inn Express Latham. Thank you for stating the hotel was clean and the staff was friendly and courteous. I apologize for the noise outside your room and the slow wi-fi. I would be thrilled to offer you a discount... More 

New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

The hotel was nice and he staff was nice. Complimentary breakfast was okay. The conference room was not the nest. But their outdoor grill impromptu was good. The court area is very nice. Free parking, Free Wi Fi. Conveniently located, close to the airport.

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Thank you for your blog about our hotel in Trip Advisor Arita 711. We have fun on our courtyard/patio when it comes to having nice picnics and BBQ. Thank you for taking the time to blog as we learn from our guests feedback. Take care!! Bob Greene, General Manager More 

Dallas, Texas
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 17, 2015

I stay at IHG properties almost every week near an airport. I will not stay at this location when I return. The shuttle was very delayed to the airport with no explanation or apology. The front desk was ok but nothing like I am used to when visiting other IHG hotels. The breakfast while free was terrible and many items... More 

Was this review helpful? Yes 1
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Bill M, thank you for your posting on Tripadvisor regarding your stay with us this past month. I am sorry that your stay was less then stellar and I will personally review the breakfast schedules to insure your experience won't be repeated. We have much respect for our guests who take the time to write of their travels. Thank you... More 

Boston, Massachusetts
Level Contributor
221 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed May 3, 2015

Got to town early and wanted to unload luggage. It was before lunch and I wasn't sure of the Holiday Inn Express practice about doing this. No problem...the woman at the front desk could not have been more helpful and I was checked into my room in about 3 minutes. The place is situated on a busy intersection but, on... More 

Was this review helpful? Yes
Robert G, General Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Trainman334 from Boston MA, thank you so much for your five-star write-up of our hotel. We really appreciate our hotel guests who take the time to blog about their experiences. We understand that everyone lives a hectic life and we sincerely thank you. If you do return, please stop in and say hello!! Bob Greene, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Room/suite (6)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Dining (4)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (39)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (4)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay