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Holiday Inn Express Hotel & Suites Latham

Ranked #8 of 17 Hotels in Latham
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400 Old Loudon Road, Latham, NY 12110
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Holiday Inn Express Hotel & Suites Latham
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    152 reviews from our community

    Traveler rating
      39
      53
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (37)
    Date | Rating
    • English first
    • French first
    • Any
    English first
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    • Mar-May only
      (24)
    • Jun-Aug only
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    • Dec-Feb only
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    Buffalo, NY
    Contributor
    20 reviews 20 reviews
    12 hotel reviews
    54 helpful votes 54 helpful votes
    2 of 5 stars NEW

    Stayed a couple of nights for a nearby conference. Both mornings there was no hot water. No one made any effort to communicate what the problem was. The layout of the hotel is strange. The restaurant / bar is at the end of a long series of hallways. The fitness area had no cleaning materials and smelled terrible. Overall a... More 

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    New York City, New York
    Contributor
    16 reviews 16 reviews
    8 hotel reviews
    10 helpful votes 10 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    We stayed here for one night on our way upstate. Quick and easy check-in at 11pm. Easy check out early in AM. Right off highway. Stayed on 2nd floor, nice and quiet. We would stay here again. Had free breakfast on the go as we left! Free wifi.

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    Halifax, Massachusetts
    Senior Contributor
    30 reviews 30 reviews
    18 hotel reviews
    26 helpful votes 26 helpful votes
    4 of 5 stars Reviewed January 23, 2015

    We had the pleasure of staying here a few weeks ago when we were visiting the in-laws. I used to live in Latham years ago so I was knowledgeable about the area anyway. The long story short, I am a platinum member of IHG and used points for the night my family stayed here. Corporate initially booked us a standard... More 

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    Hillsdale, New York
    Senior Contributor
    24 reviews 24 reviews
    7 hotel reviews
    21 helpful votes 21 helpful votes
    4 of 5 stars Reviewed January 17, 2015

    This hotel is perfectly located near our son's business. We were a little reluctant to stay here, however, because of a few reviews that we had read regarding the staff. We've stayed here at least four times and our experiences have been very positive. We have found the staff to be highly professional and responsive to our needs. Eileen has... More 

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    Blandford, Massachusetts
    Senior Contributor
    25 reviews 25 reviews
    4 hotel reviews
    16 helpful votes 16 helpful votes
    5 of 5 stars Reviewed December 18, 2014

    I stay at this location a lot. It is always clean and the service is usually good. This stay was exceptional. I arrived late. Normally a late arrival does not get an upgrade. I am a platinum member. Anthony put me in a room (241) that was unbelievable. Two bedrooms, one with a Jacuzzi. Living room and kitchen. Anthony did... More 

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    Sharpsville, Pennsylvania, United States
    Top Contributor
    108 reviews 108 reviews
    50 hotel reviews
    16 helpful votes 16 helpful votes
    4 of 5 stars Reviewed December 17, 2014

    Front desk staff was helpful and very professional. Room was as expected with very comfortable bed and temperature. Bathroom amenities were perfect, great for a business stay with plenty of things (gas, shopping, food) very close.

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    Buffalo, New York
    Senior Contributor
    28 reviews 28 reviews
    12 hotel reviews
    18 helpful votes 18 helpful votes
    4 of 5 stars Reviewed December 11, 2014

    I admit this review is a bit premature but I was a bit nervous when I read all the lukewarm comments when I booked. My daughter attends college at Siena up the road and on previous visits we have stayed at the Holiday Inn on Western Ave. I have always been very happy with that location but wanted to find... More 

    Was this review helpful? Yes
    Contributor
    17 reviews 17 reviews
    7 hotel reviews
    3 helpful votes 3 helpful votes
    4 of 5 stars Reviewed November 12, 2014

    Took a group there for a meeting in the area. In making reservations I encountered some odd things, like an email from a personal email account for confirmation and omission from that email that I had reserved multiple rooms. Then, when we arrived, the computer system was down and they had trouble figuring out our reservations. BUT They more than... More 

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    Towson, Maryland
    Top Contributor
    64 reviews 64 reviews
    15 hotel reviews
    14 helpful votes 14 helpful votes
    4 of 5 stars Reviewed October 30, 2014

    We were visiting my nephew at RPI and were here for several days. My sister requested adjoining rooms as we checked in - and they were able to accommodate the request! The hotel itself has an odd layout - we had to go down lots and lots of hallways to finally find the room. There is a rear entrance that... More 

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    Torreon, Mexico
    Top Contributor
    138 reviews 138 reviews
    35 hotel reviews
    62 helpful votes 62 helpful votes
    2 of 5 stars Reviewed October 13, 2014

    when i checked in was not recognized as ihg platinum guest and the gal was distracted 3 times doing other things while i checked in.......didnt offer me a welcome gift or points like they should have......the room was good, but the linens came off the bed every night and the towels were frayed and need to be replaced........the shower curtain... More 

    Was this review helpful? Yes 1
    IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

    Dear 77mockmotorspitcher, Thank you for your feedback. As an IHG Rewards Club Platinum Member we greatly appreciate your loyalty to our brand and hotel. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly... More 

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    Additional Information about Holiday Inn Express Hotel & Suites Latham

    Address: 400 Old Loudon Road, Latham, NY 12110
    Phone Number:
    Location: United States > New York > Latham
    Price Range (Based on Average Rates): $$
    Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Latham 2.5*
    Number of rooms: 161
    Reservation Options:
    TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Expedia, Despegar.com, Hotels.com, Agoda, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites Latham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Holiday Inn Express Hotel And Suites Latham
    Latham Holiday Inn

    52 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Breakfast
    About the property
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Free Breakfast
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    Official Description (provided by the hotel)
    Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 
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    Questions & Answers

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    Questions? Get answers from Holiday Inn Express Hotel & Suites Latham staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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