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All 17 Latham hotels

Holiday Inn Express Hotel & Suites Latham

2.5 of 5 Hotel   |   400 Old Loudon Road, Latham, NY 12110
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Ranked #8 of 17 hotels in Latham
A recent review
4 of 5 stars reviewed 2 days ago
jedixtine Sackets Harbor, New York
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119 people have reviewed this hotel

Traveler rating
    31
    37
    22
    11
    18
See reviews for
43
20
9
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Sackets Harbor, New York
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel on business as I was attending a conference at the hotel the next day. I was pretty impressed with the banquet facility especially being a Holiday Inn Express. The room was comfortable and well appointed and very easy to find off of I 87. I would definitely stay here again.

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Scarsdale, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was wonderful. Unfortunate experience but can happen in any hotel. Especially so close to an airport. One bug was found in each bed. Moved to a different room, did not have any issues after that.

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New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was nice. TV had issues and did not have PPV movies. Breakfast selection was fine but coffee was VERY weak. Need real coffee in the morning. Attached restaurant was very good. Would stay here again. They also hosted our school team of 30 kids and everything went very smooth.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 8, 2014

Location was very convenient for my business trip. I stayed in a King suite that was very spacious and had plenty of room for me. You get your standard HIE breakfast in the morning, including very green bananas. Staff was very friendly upon check-in and check-out. The hotel is attached to a nice little sports bar with relatively cheap drinks.... More

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Trevor B, Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear EyeLoveFood, Thank you for taking the time to give us feedback about your stay. I am delighted to hear that everything about your stay met and exceed your expectations. The entire staff works hard to ensure each and every guest stay is memorable; I will be sharing your comments with them so they can see the results of their... More

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014 via mobile

I endured from Canada on a two night Thursday/Friday stay to visit my very sick family member in the Albany area. This review would have 1 instead of 5 stars if it weren't for the helpful breakfast worker. All night long I called the front desk phone from my room, and since it was a Friday night you'd think they'd... More

Was this review helpful? Yes 1
TrevorHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Mrcanada1, Thank you for taking the time to provide us with this valuable information. Our staff works hard to ensure that every guest enjoys their stay and we're very disappointed to see that we did not achieve that for you this time. I would like to discuss your stay further with you so I've gone a head and attached... More

Albany, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

We stayed overnight for New Year's eve, and after getting all settled in our room something happened with the door lock and we couldn't get back into our room. Anthony at front desk was great, he tried multiple attempts to figure out what was going on with our door and when the issue couldn't be resolved he switched us to... More

Was this review helpful? Yes 1
TrevorHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Travis P, Thank you for the Review!! I apologize for the issue involving your room door. I'm glad Anthony was able to help you out and resolve everything for you. We hope to see you again next year to bring in 2015! Thanks again for the review! Trevor Front Office Manager Holiday Inn Express and Suites Latham NY More

Cohoes, New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 31, 2013

My wife and I had our wedding here in November of 2013. Communication was an issue throughout the whole process. Management never answered messages, unless you showed up and demanded to speak with them (phone calls went unreturned/unanswered), and we went through at least 5 different staff members while planning our wedding. Every time you turned around, there was someone... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Bride_and_Groom2013, Thank you for staying with us and leaving such a detailed review. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for the level of service provided by our staff was less than satisfactory and truly sorry that for the dissatisfaction you had with our services and amenities. Our main concern... More

Campbell, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 31, 2013

I travel to Albany on business and I always I stay here as I have come to really like this hotel and their location. Sure it might be a bit outside of the city, but it is not that far and has easy access to I87 (The Northway) and you can get most anywhere in 10-20 minutes time. Their breakfast... More

Was this review helpful? Yes 2
Trevor B, Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Robinwsmith, Thank you for taking the time to review our hotel! I am delighted that every time you stay with us, our staff takes care of you and your needs. We place extra emphasis on our service and our staff works hard to make every interaction a memorable one. I am passing along your comments to the staff so... More

CNY, United States
Senior Contributor
40 reviews 40 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 30, 2013

I did not have any major issues during my 3 day/2 night stay here. I was attending a conference hosted at the hotel, which the hotel was more than accommodating for. They kept the meeting rooms clean and stocked with coffee and water. The front desk was pleasant to deal with when my roommate and I had problems with our... More

Was this review helpful? Yes 8
Trevor B, Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Bethany P, Thank you so much for letting us know how your stay at our property was! I am delighted that everything from the public areas to the room met your expectations. Our staff works hard to make sure each and every interaction with our guests is a memorable one and that you feel welcome at our hotel. I... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2013

I stayed in this hotel with a group in August of 2013. The group consisted of thirteen baseball players and their families playing in a tournament. While the rooms were decent, the service at this hotel is sub-par at best. The staff was completely unaccommodating to our group. All our group wanted to do was gather in the breakfast room... More

Was this review helpful? Yes 1
TrevorHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Latham, responded to this review

Dear Steve_Worldwide, Thank you for choosing us while in Albany for your sons baseball tournament and for leaving us feedback. Our hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. As you can imagine with many teams in house at once it can... More

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Additional Information about Holiday Inn Express Hotel & Suites Latham

Also Known As:
Holiday Inn Express Hotel And Suites Latham
Latham Holiday Inn
Address: 400 Old Loudon Road, Latham, NY 12110
Phone Number:
Location: United States > New York > Latham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 hotels in Latham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Latham 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near many businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. ... more   less 
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