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All 17 Latham hotels

Hotel Indigo Albany-Latham

3.0 of 5 Hotel   |   254 Wolf Road, Latham, NY 12110
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Ranked #4 of 17 Hotels in Latham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
FlyUsAway Buffalo, NY
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225 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, NY
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed the stay at this hotel. Was here two nights, rooms are beautifully decorated. Issue I had with room was no frig. I am a platinum member but was not upgraded to a room with a frig. I feel I should not have to ask for an upgrade, if the rooms are available then offer the upgrade. The hotel was... More

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Havre de Grace, Maryland
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I always like to style of the Indigo hotels. The are a unique mix of local culture and style. Although not the most business oriented design, I will stay in them when I can. This hotel was well designed, maintained and decorated. It felt warm and friendly.

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Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for your review on your recent stay with us. We value your feedback. It is a pleasure to hear that you left with a feeling of warmth and friendliness. We thrive to deliver exceptional customer service and our goal is to make our guests feel welcomed. We hope to see you again next time you visit Capital Region.... More

Virginia
Top Contributor
51 reviews 51 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Albany area is full of road-side 6-or-so-story hotels of varying quality. Having stayed in several, it's hard to keep track of which ones are better than the others, which should be better, which look convenient but are not. Some seem dubious but are wonderful, others you have high expectations for and let you down. First, what I liked: The... More

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for sharing your experience during your recent stay with us. We value your feedback. We are glad to hear that you liked the decor of our rooms and the restaurant. We brought your suggestions to the attention of the appropriate departments. We do hope to see you again in the future when you visit Albany area. Warm Regards,... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in a few hotels in the area as my daughter relocated there. We need: pet friendly, non-smoking and breakfast when we travel. From the moment I called to verify all of this, the staff at the front desk couldn't be nicer or more accommodating of my needs. The rate when you call is lower than online sites... More

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Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you so much for these wonderful words. We appreciate you taking time to share your positive experience and recommend us to other travelers. We are very happy to hear that your stay was enjoyable. And it is our pleasure to accommodate our guests with everything they need. We are looking forward to seeing you and your adorable four-legged family... More

Palenville, New York
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A stay in the Albany - Latham Hotel Indigo is always a pleasant event...The hotel is clean and quiet with efficient and well mannered staff and provides dining in the Blue Stone Bistro (see my review else wear). We stay here overnight 3 times a year and find the the extra cost is money well spent as we need our... More

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Our team would like to thank you for such a wonderful review. We are very happy to hear that we are your hotel of choice when you visit Albany area. We appreciate your feedback. It is good to know that every time you stay it is a pleasant experience for you. We will be more than glad to welcome you... More

Corning, New York
Top Contributor
69 reviews 69 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a step up from the regular hotel I stay in as the rooms had nicer artwork, a big bathroom and lots of space. The clock didn't work right, but I trust my phone anyway. The bed was comfortable and the cafe was open in the morning to make whatever you wanted on the menu. They have an attached... More

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for your wonderful feedback. We are happy to hear that your recent stay was nothing less but pleasant. Thank you for sharing the specific details you liked about our hotel. Our team will be happy to welcome you back next time you are in the area. Warm Regards, Volha B. More

NJ
Reviewer
5 reviews 5 reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 15, 2014

Booked this IHG hotel based on the fact that the other local Holiday Inns were filled with raving reviews for people traveling with their families. SInce it was just my husband and myself traveling, I didn't need a kid friendly hotel. I had not ever stayed (nor have ever heard of) a Hotel Indigo, but was pleased with the reviews... More

Was this review helpful? Yes 2
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

We are so glad to hear that you had a positive impression of your first stay with us. We would like to thank you for sharing your experience with other travelers. It will be our pleasure to welcome you back in the near future. Kind Regards, Volha B. More

Montreal
Contributor
16 reviews 16 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 14, 2014

Great Hotel. Nice staff, good location. Close to airport. Large rooms. Best thing about the rooms is that there is no carpeting. Great for people with allergies. All hard wood floors. This was our third stay and will be booking this hotel again in the future.

Was this review helpful? Yes 3
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for giving us a five star review. We are pleased to hear that our hotel is your "go-to" place in Albany area. We will be very glad to see you again in the near future. Warm Regards, Volha B. More

New York City, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 7, 2014

Hotel Indigo is hands down our favorite hotel. we have been staying there in October for the past 4 years. Now we stay there in August and October. the hotel is very modern with a nice warm fireplace in the Lobby. the room is elegant. The restaurant is very intimate and quiet with a delectable menu. There is a Small... More

Was this review helpful? Yes 3
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for this great review on your stays with us. We appreciate your feedback. And it's a pleasure for us to hear that our hotel is your "go to" place in Albany area. We will be happy to see you again soon. Kind Regards, Volha B. More

Brandenburg, Kentucky
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 5, 2014

It was clean. The bed was comfortable. The shower was hot. Doubt waste your moneyon the food. The housekeeping, and maintenance, staff was great. The rest of the staff is incredibly condescending. The hotel is okay. Nothing that constitutes the price or attitude.

Was this review helpful? Yes 2
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for reviewing your recent stay with us. We appreciate your feedback. We have already addressed your concerns with the appropriate departments. We do hope you will give us another try next time you are in the area. Warm Regards, Volha B. More

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Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Road, Latham, NY 12110
Phone Number:
Location: United States > New York > Latham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Indigo Albany-Latham 3*
Number of rooms: 107
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Also Known As:
Hotel Indigo Latham

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