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Hotel Indigo Albany-Latham

#4 of 17 Hotels in Latham
Certificate of Excellence
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254 Wolf Road, Latham, NY 12110
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Hotel Indigo Albany-Latham
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Hotel Indigo Albany-Latham
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251 reviews from our community

Traveler rating
    94
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    33
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (251)
  • Mar-May only
    (55)
  • Jun-Aug only
    (78)
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    (73)
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    (45)
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West Stockbridge, Massachusetts
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Indigo Hotel is at the Albany AP exit on US 87. They cater to those flying with a frequent shuttle (even at 4:30 am) and an electronic departure schedule in the lobby. Very clean and quiet with large rooms and closets and bath and a friendly staff. The Bluestone Restaurant and Bar is down the hall with excellent food.... More 

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Palenville, New York
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I have always been made to feel comfortable here. Because of the nearness to the Albany Airport there are many hotels in the area but none I have stayed in remotely compare to the Indigo. Mannerly and helpful staff and a restaurant that while not cheap has excellent food my only criticism is that the do not... More 

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Collingswood, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

As an Albany native, returning is usually a downbeat experience when staying in a hotel. In a rather unexpected twist, I stayed at the Indigo, which was taken over by this brand about 5 years ago. In general, Wolf Road lodgings are less than basic, and often mediocre. Downtown Albany is no better. I walked into a slightly isolated location... More 

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My second time staying here, the front desk staff was super friendly, ample parking and a welcome envionment. Our room was ready upon check in, and was clean and well stocked with everything needed. We visited the bar, had a couple drinks, as the bar tender was pleasant enough. Hotel Indigo will continue to be my go to Hotel for... More 

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Jennifer M, Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Spud1128, Thank you for taking the time to review your recent stay. It is great to see our guest sharing their experience with future travelers. Our whole team appreciates you choosing to stay with us. Hotel Indigo is a special experience. Anticipating our guest needs is important and I am happy to hear that it made your stay nothing... More 

San Francisco
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 28, 2015

I thoroughly enjoyed my night at the Hotel Indigo. The front desk staff was very friendly, helpful and accommodating. They gave me detailed directions for taking the local bus to Whole Foods so I could pick up some items and made sure I had a room away from the elevator and ice machine (I'm a light sleeper). They also accommodated... More 

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear reneeskiSF, Thank you so much for kind words and a four-star rating. We are happy to hear that you enjoyed your stay with us. It is our goal and great pleasure to accommodate our guests' needs and assist with any questions. We value your feedback, and your concern has been already addressed with the appropriate department. We hope to... More 

Huntington, New York
Top Contributor
78 reviews 78 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed March 4, 2015

Full disclosure, I did not have a chance to stay here. I had a reservation to stay but due to one of the frequent snow storms we have experienced this year in the northeast, I was forced to cancel my reservation. I contacted the hotel roughly 30 hours prior to my check in time, well beyond their requested notification deadline,... More 

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for your feedback. We apologize for your less than pleasant experience. We did bring up your concern with our management team and we had no record of a voicemail about advanced booking cancellation. Due to weather conditions at the beginning of February we had granted date transfers or deposit refunds to all guests who contacted us directly with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

Check in was smooth and simple, desk was very helpful, and very welcoming lobby! The rooms are great, and have such a unique and homey feel to them. Great breakfast was included as well. I'm definitely staying here again!

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Christopher G, Thank you for your five-star review. We are very happy to hear that you felt like home while staying with us. It is our pleasure to make our guests feel welcomed and cared for. Our team will be happy to see you again soon. Warm Regards, Volha B. More 

Staten Island, New York
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 1, 2015

This staff here never disappoints - warm smiles, toothbrush if you forgot, even a welcome water. On this trip, the weather was frigid but the hotel had it's fireplace roaring at the entry, where you could sit, relax and have a coffee. The halls have a smell of green apples and murals to match throughout the hotel. The room was... More 

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Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Analia G, We would like to thank you for such a great review on your recent stay with us. We appreciate you taking time to reflect in detail on your experience. Our team is glad to hear that everything about your visit was great. We hope to welcome you back in the near future. Kind Regards, Volha B. More 

Albany, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

We have had a business relationship with Hotel Indigo for about two years now, and I have to say that our business travelers are always happy with this property. Larissa at the front desk and Jennifer the manager always go out of their way to accommodate us, even with last minute requests. The restaurant on site is great as well,... More 

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Sarah M., We are happy to hear such kind, wonderful words about your experience. Thank you for the five-star rating and your willingness to share your impressions and recommend us to other travelers. We also hope to have a long-lasting business relationship with you. We appreciate your feedback and are looking forward to seeing you again soon. Warm Regards,... More 

Oneonta, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

Our business program has been having our quarterly meetings at the Indigo for years and we continue to stay there because of the following: Wonderful, accommodating, kind, flexible staff who go out of their way to make you feel special and make things perfect for our stay, beautiful, clean rooms, spacious conference rooms with all of the technology we need,... More 

Was this review helpful? Yes 1
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Robin R., We are thrilled to hear that our hotel is your organization's first choice for business meetings in the area. Our team is always happy to have you. It is pleasant to know that our staff and their great attitude is one of the main reasons of your positive experience. It is our team's main goal to make... More 

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