We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Butare hotels

Hotel Ibis

PO Box . 103, Butare, Rwanda
Hotel amenities
  • Reviews (49)
  • Photos (26)
  • Amenities
  • Room tips (6)
  • More
Hotel Ibis
Ranked #2 of 3 hotels in Butare
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Butare
Check In Check Out
Write a Review

49 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Montreal, Canada
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 3 nights at Ibis hotel in June. We stayed in the newer building at the back of the property which was some of the more affordable rooms. The rooms are nicely decorated and clean. The beds are awful with thin foam mattress which we sunk right through. The rooms get quite cold at night. The bathroom light didn't... More

Was this review helpful? Yes
Juneau, Alaska
Top Contributor
67 reviews 67 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Found this property to be only okay and debated a poor rating. For its location it is okay. On the up side there was free Internet in the conference room. On the downside the beds were hard and mosquito netting barely large enough (so kept flopping in all night). Toilet was also a bit dicey, made sure to look before... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The quality is reasonable if you look at the price. We would recommend this as a stop-over hotel. Not much to do in Butare, national museum worth a visit (within -long- walking distance). Breakfast in hotel is failry simple. Staff not caring. Find a place to have dinner outside of the hotel, but not many place where they provide a... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 28, 2014

We stayed at the Ibis Butare for four nights. The room was clean and neat, even though it could use a renovation. The service was good. The internet connection was to be found at the conference hall and was adequate for sending and receieving emails, but not anything else.

Was this review helpful? Yes
South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed March 16, 2014

I stayed in Room 1, which had a lounge as well as the bedroom and bathroom. The furniture is very dated and the bathroom (as well as the decor) needs upgrading. No internet (except in the conference room) and no TV in the room. Breakfast was adequate and the meals in the restaurant was acceptable (and not very expensive). I... More

Was this review helpful? Yes
Top Contributor
61 reviews 61 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 22, 2014

We had two large room with a bathroom at one end of them. Beds were OK and one of the rooms even had a reading light (not cosy, but efficient luxury!). Staff were friendly. They opened a conference room where we could access internet (own computer). Breakfast was OK and the snack bar served a very nice dinner. Location in... More

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 6, 2014

We stayed at the Ibis Hotel in Butare during our roundtrip in July 2012 and we had a pleasant stay at the Hotel. The Service was very good and all our wishes were granted. The restaurant was very good as was the breakfast. The mosquito net was usable as well. Only in the rooms of the main building which where... More

Was this review helpful? Yes 1
san jose
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 21, 2013

The Ibis has three great things going for it: location, camping option, and decent restaurant on a spacious terrace overlooking the action on Kigali Road. Oh, and the best goat samosa I've had in my life. We are traveling for a year in an old Landy with rooftop tent so we prefer to camp. In big cities or large towns,... More

Was this review helpful? Yes
3 reviews 3 reviews
2 of 5 stars Reviewed December 8, 2013

I will stay somewhere else next time I'm in town. When I checked out, their credit card machine was broken and it was Sunday so banks were closed. Because of that I had to pay in USD cash, and they insisted on giving me a terrible exchange rate which made the bill significantly more expensive than it should have been.... More

Was this review helpful? Yes
Top Contributor
98 reviews 98 reviews
31 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 19, 2013

First of all - get your expectations in check. This is a small city in Africa. You need a quiet, clean, secure room with a hotel restaurant so you can dine in after dark. The Ibis fits the bill. The shower was warm, the toilet flushed, the room is nice and spacious. In the morning vervet monkeys play in the... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hotel Ibis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Ibis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ibis

Address: PO Box . 103, Butare, Rwanda
Location: Rwanda > Southern Province > Butare
Also Known As:
Ibis Hotel Butare

26 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (26)
Room/suite (11)
Dining (2)
Hotel & grounds (11)
Bathroom (1)
Other (1)

Management photos: Courtesy of the property manager

All management photos (1)
Other (1)


Number of rooms

See which rooms travelers prefer

Bookmark for later
Save Saved
You added Hotel Ibis to your Saves list