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Crowne Plaza Resort & Golf Club Lake Placid

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101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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Crowne Plaza Resort & Golf Club Lake Placid
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Crowne Plaza Resort & Golf Club Lake Placid
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894 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A beautiful view of the Adirondacks and Mirror Lake. My bathroom looks like it was recently upgraded, but the rest of the room looks a little tired, the couch is sagging and the two chairs with the table look straight out of the 90s, along with the faux leather ottoman serving as a coffee table. The Great Room is beautiful... More 

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Lk George NY
Contributor
19 reviews 19 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very decent hotel for the Adirondack Mountains area. I feel it really is 4-4.5 stars but could not enter this option. We arrived on a Saturday afternoon and stayed for 2 nights. The hotel was almost completely booked as there was an adult hockey tournament in town and the parking lot was just crazy. The staff was... More 

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Ballston Spa, New York
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night last week on business. I arrived very late and had to locate the desk agent. The bar is right next to check in and the bartender was very helpful. This hotel is located right next to the famous hockey arenas from the 1932 and 1980 Olympics. It's a great spot in the center of things.... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your most recent experience here at the Crowne Plaza Resort and Golf Club. We are thrilled to hear that you had a great experience at our location here in Lake Placid. I will make sure to pass all this great feedback along to our management team. Thanks... More 

Adams Center, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a Conference at the Crowne Plaza and decided to arrive a day early for some "us time". Front Desk Staff were professional, friendly and most helpful. The rooms were exceptional - clean, comfortable, fridge, microwave, coffeemaker, hairdryer, etc. The upper rooms have a balcony whereby the ground floor has a terrace. After settling in our room, we decided... More 

Was this review helpful? Yes 3
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for taking the time to write and submit a review about your most recent stay in Lake Placid. We are thrilled to hear that you enjoyed our great indoor pool, hot tub, and restaurants. We are very proud with how our staff treated you during your trip. We pride ourselves in our customer service and try... More 

Boca raton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

If you want better room with Jacuzzi it hads $100. Frendly staff. Great view in the newer extension. We were in the off season so easy to get reservation. Second time at this hotel and if going in Lake Placid would go there again.

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

We are thrilled to hear about your most recent experience in Lake Placid, NY. Thank you for taking the time to write and submit a review about your recent stay on TripAdvisor. We take pride in our customer service and I am pleased to hear the staff was friendly throughout your visit. I am delighted to hear this is not... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Don't stay here! The staff is rude! The room I stayed in smelled musty and the shower faucet was broken. I told staff and was not offered an apology nor was I comped in anyway. The room was dated and for the room rate I was very disappointed because we're not talking a couple of dollars. I will not stay... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for staying at our resort and for taking the time to write a review about your recent experience. This resort has won the IHG Torchbearer Award three years in a row, recognizing us as one of the top 10 Crowne Plaza’s in the world for customer satisfaction. We take guest service very seriously and it is through reviews... More 

Fredonia, New York
Top Contributor
144 reviews 144 reviews
20 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we first arrived at the Crowne, I was impressed with the hotel's look and feel. It was 11:30pm (we notified them ahead of our late check in) and despite the fact that there was no one at the desk and we had to search for someone to check us in, I liked the looks of the place. Likewise, at... More 

Was this review helpful? Yes 4
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your most recent visit to the Crowne Plaza Resort and Golf Club. We are truly disappointed to hear that your stay did not meet your expectations. We value your feedback and will utilize this information to better improve our establishment. We strive to provide the best possible... More 

Lewes, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza in February for 5 nights. We had a one bedroom suite with a pull out couch which was perfect for our family of four. There was a full kitchen, living area and separate bedroom. There was plenty of room for our stuff and with super cold weather, we had a lot of stuff. The... More 

Was this review helpful? Yes 2
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for writing this fantastic five star review about your recent stay at the Crowne Plaza Resort and Golf Club. We appreciate all the feedback you have provided for us; this information allows us to improve our faculty for future guests. We are thrilled to hear you enjoyed our location, skiing at Whiteface Mountain, and all the... More 

Toronto, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time at this location. Wow. The view of Mirror Lake from inside the on-site restaurant and outdoor patio is quite spectacular. The hotel itself is a bit rustic, with that hunting lodge vibe -- which I really liked. Room and common areas are very clean, nicely furnished, and the staff is super friendly and helpful. There is even... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your recent experience at the Crowne Plaza Resort and Golf Club with us. We are thrilled to hear you enjoyed your visit! We are located atop a hill right in the village of Lake Placid so we have some of the best views of Mirror Lake and the surrounding High Peaks in town. Thanks again for... More 

Philippines
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The facilities were good. It is a big hotel and our room was in the far end and it did not have a good view. We had to familiarize the maze before we reach the main lobby. We just saw the parking lot from our window. The hotel was located on a hill so it was an exhausting climb after... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for writing and posting a review on Tripadvisor about you recent stay in Lake Placid. I am glad you had a pleasant stay with us up on our hilltop location. We are a 250 room resort with many types of accommodations, when booking a hotel room you can reserve a room with a lake view or without. Feel... More 

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