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All 31 Lake Placid hotels

Crowne Plaza Resort & Golf Club Lake Placid

3.5 of 5 Hotel   |   101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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76%
Ranked #11 of 31 hotels in Lake Placid
A recent review
4 of 5 stars reviewed 2 days ago
Lizzard77 Long Island, New York
  • Reviews (731)
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731 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Long Island, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here July 4th weekend with the family. We have been vacationing in Lake Placid for 20 years. We usually rented camps on the lake but recent years have been staying in hotels in town. This hotel's location is both a blessing and a curse. Perched high atop a hill above the Olympic center the views are breathtaking. Absolutely the... More

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Austin, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We held our wedding ceremony and reception at the Crowne Plaza Lake Placid Golf House on June 20th, and it was absolutely wonderful. Our wedding coordinator, Catherine, was amazing to work with and so incredibly helpful. We were planning a wedding from over 2,000 miles away, and she was always quick to answer any of my 1,000 questions and made... More

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for the amazing review. First of all congratulations! I am thrilled to hear that your wedding day was a huge success! We all know how nerve racking the days leading up can be with all the last minute finishing touches. Our team really works hard to make sure that the planning process is as stress free... More

Toronto
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel staff are very pleasant and friendly. Nice setting above the town, easy to walk up the hill. Nice views from the front of the hotel especially. We had a room in the older part at the back and had decent view to surrounding mountains. Clean hotel. Only complaint was that the doors slammed up and down the halls all... More

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share some feedback from your recent trip to the beautiful Lake Placid, NY. I am glad to see that you found our staff to be both pleasant and friendly. As a TorchBearer Award winning resort our staff take customer service very seriously. We strive to make every guest’s stay a memorable experience. Thank... More

Brunswick, New York
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Generally a nice room, but not one of the more comfortable beds...mattresses were too plush, with too much bedding. Everything in the room worked fine, but I had to find ways to dim all the LEDs and external street light for adequate darkness to sleep. Everything was going fine until a puddle seemed to form out of nowhere in the... More

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing some feedback from your recent stay with us. It is great to hear that you thoroughly enjoyed our breakfast buffet! In regards to your leaky toilet, in the future please notify our front desk staff of this issue so they can send a staff member over to fix it. Thank you for choosing the Crowne Plaza... More

Jay
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Crowne Plaza offers the most spectacular views of the village of Lake Placid, hands down, Easy access to the shops, downtown, without being in the midst of the business. Regrettably, this is where the good news stops. The staffing is in serious need of overhaul. I fully understand that during the summer months, things are going to be busier.... More

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share some feedback from your recent stay with us. I would like to extend my apologizes for the way you feel you were treated during dinner. This is not our standard service and I will be speaking with the Food and Beverage Manager about this issue. I am, however, glad that you were... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Cindy at the front desk was particularly nice, friendly, helpful, professional. Our room was very nice, but you do need to know that the least expensive rooms may either have an interior view of the pool area or may look over an unattractive roof to a not-so-distant brick wall. (I would guess only 20 of the... More

Was this review helpful? Yes 1
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent visit to the beautiful Lake Placid, NY. I am glad to hear that your stay was fantastic and you got to enjoy the views from our GreatRoom bar and lounge! Thank you for taking the time to acknowledge one of our front desk managers, Cindy! She... More

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was dated and run down. The bed took up most of the room. The bath room needed to be grouted. The bath tub was old. There was no outdoor pool. The way the hotel was set up it was hard to find the right elevator that would take you to your room.

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share some feedback from your recent stay with us. We appreciate all feedback since it only helps us to improve. To the concern of our rooms being dated we are constantly in the process of updating the furnishing is the guests rooms to help keep that modern Adirondack feel. I am sorry that... More

Phoenix
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Eat elsewhere and be comfortable with minimal customer service. I'll start with location it's perfect. You are on top of a hill overlooking Mirror Lake on the front and the amazing Adirondacks around back. You can walk anywhere in town in minutes. Getting back up the hill will take your breath away but it's a great workout! The rooms could... More

Was this review helpful? Yes 1
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share some feedback on your recent visit with us. I would like to extend my apologizes for the way you feel you were treated by our staff. As a TorchBearer Award winning resort I can assure you that we take customer service very seriously. I understand your frustrations and will be speaking with... More

Jefferson MA
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked five nights as the middle-swing of a long golf vacation in the Berkshires, the Catskills, and the Adirondacks. As it turned out, we left Lake Placid two days early and the change in our plans did not faze the front desk. They logged me out and confirmed to my email address that we were good to go early.... More

Was this review helpful? Yes 1
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for both your loyalty to the Crowne Plaza Resort and Golf Club, Lake Placid, NY and to our IHG brand. I am so glad to hear that you thoroughly enjoyed your stay with us! As a Torchbearer Award winning resort customer service is high on our list of priorities. Our staff makes it their number one... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay. You have an unobstructed view of Mirror Lake and the high peaks from the top of the hill the resort sits on. Olympic ice rinks are next door, stopped in to watch a Can-Am hockey practice. The great room and patio are great places to enjoy a drink and watch the sunset over the mountains. The rooms... More

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for the awesome review! It is great to see that you had an outstanding time on your getaway vacation! Lake Placid, NY is such a beautiful place to visit and offers so many activities for both families and individuals. We can’t wait to see you back again soon! More

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Additional Information about Crowne Plaza Resort & Golf Club Lake Placid

Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Resort & Golf Club Lake Placid 3.5*
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Also Known As:
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Lake Placid
Lake Placid Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Lake Placid #7 Family Hotel in Lake Placid #8 Romantic Hotel in Lake Placid
Hotel Class
Official Description (provided by the hotel)
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie’s, Great Room Lobby & Bar, The Golf House, The Boathouse, & Veranda (some seasonal). ... more   less 
Number of rooms
249

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