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Crowne Plaza Resort & Golf Club Lake Placid

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101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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1 room 1 guest
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Crowne Plaza Resort & Golf Club Lake Placid
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966 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

When you go to the mountains, usually you expect silence, relax, and a quiet place...so Crwone is just the most noisy hotel I have ever been in my life, and IN THE MIDLE OF THE MOUNTAINS!!! Service is aware of that but they can not do anything, a pity, and a shame. They have to change and invest money to... More 

Was this review helpful? Yes
CPResort, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am sorry you found the AC unit in your room to be noisy; we certainly strive to keep our AC units in good shape and in working order. All of AC units are less than 5 years old and although they blow air... More 

Valatie, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel exceeded my expectations, which were high to begin with. It was beautiful, immaculate, well-located, and the staff was friendly and helpful. Having coffee on the veranda overlooking the town each morning was a relaxing treat.

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Evan B, Guest Services Representative at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

We appreciate you taking the time to write a review about your most recent visit to Lake Placid. We are thrilled to read your vacation went so well. Lake Placid is the perfection location within the Adirondacks for a week or weekend getaway. Also, thank you for your kind words about our resort and for the five star review. Be... More 

New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just came back from a two night stay at this beautiful resort 8/23 through 8/25. After reading some of the reviews I wasn't sure what to expect. All I know is that I wish we had a longer stay. Upon check in I asked if we had a room with a view. Unfortunately we didn't however... More 

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Evan B, Guest Services Representative at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your recent stay at the Crowne Plaza Resort and Golf Club. We are thrilled to read you had a wonderful stay and wish to return in the future. We understand Lake Placid has many activities and attractions so a second trip is almost always needed. Thank you... More 

Hauppauge, New York
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't know why this hotel isn't ranked higher because after reading all the reviews prior to going and now having actually seen all the other properties, I'm SO happy I picked this one! If you are looking for a really nice hotel right in town, this is the one. The only thing you really need to know is that... More 

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Evan B, Guest Services Representative at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club and for the fantastic five star review. We are thrilled to your stay was beyond perfect. Our team will be delighted to hear you took full advantage of the many amenities our resort has to offer. I will pass along your kind words to each of our respected department.... More 

Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Crowne Plaza almost always pleases. Staff was very courteous and helpful. Room was was clean, spacious and comfortable. The breakfast at the restaurant very good and not overly priced for a hotel. The property is a bit aged but seems to be maintained well. It is super convenient to the attractions in the area. Only down side was limited parking... More 

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Evan B, Guest Services Representative at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for the wonderful five star review about your most recent visit to Lake Placid. It brings us great pride to read our staff and facility were ideal for your vacation. We are delighted that you enjoyed breakfast served in our Mackenzie’s restaurant. We apologize for the parking issue that arose during your stay. We do have two very... More 

Sunnyside, New York
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a week at the Crowne Plaza, which is located on a hill on the eastern edge of beautiful downtown Lake Placid. The location is perfect if you want to have a drink with dinner and not have to drive home. The staff is lovely and helpful, and the room was large, clean and comfortable. We also enjoyed... More 

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Andrew B, Guest Services Reprsentative at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your recent visit to Lake Placid. We are ecstatic to read you enjoyed your stay and wish to see us again. Thank you for all the kind words about our facility. It brings our staff great joy to know that their hard work is not going unnoticed.... More 

New York City, New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel sits elevated from the other hotels in the area. The views are outstanding. I loved its location at the edge of town. The landscaping is impeccable, which is something that is important to me. There is an outdoor fire pit for chilly evenings along with outdoor seating that overlooks mirror lake and allows for outstanding views of the... More 

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Andrew B, Front Desk Clerk at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for taking the time to write a wonderful five star review on TripAdvisor. It is so nice to read you had a fantastic stay and will be returning again. We take pride in delivering the best customer experience possible. It's nice to hear that all the hard work is paying off. Thanks again for the great... More 

Ottawa, Canada
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading many online reviews of this hotel, I felt the key to a good stay would depend on the room we chose. We booked a king room and when asked if we would like to upgrade to a room with a view of Mirror Lake for $ 20 more a day, we said yes. This was an excellent choice,... More 

Was this review helpful? Yes
Andrew B, Front Desk Clerk at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your most recent experience here at the Crowne Plaza Resort and Golf Club. I am thrilled to read you enjoyed your stay with us. We do have some fantastic views of Mirror Lake and the surrounding High Peaks and am happy to read you were able to... More 

Ithaca, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice room. Microwave, refrigerator were very handy and breakfast was very good. All rooms have pretty good views because the hotel is on a hill. I have added a photo of the view from the front of the hotel.

Was this review helpful? Yes 1
Andrew B, Front Desk Clerk at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for superb five star review about your recent trip to Lake Placid. We appreciate your feedback as it only helps to improve our customer service. We are ecstatic to read you had a wonderful time at our resort. Our staff aims for impeccable customer service and we thank you for your kind words. We look forward to seeing... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel itself was very nice, clean and we loved the common areas where you can hang out with friends and enjoy some drinks. The view is amazing from the front lawn, you can see Mirror lake. The location of the hotel is on a hill, which makes it a pain to walk to if you are enjoying the town... More 

Was this review helpful? Yes
evanbickford93, Front Desk Clerk at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for taking the time to write and submit a review about your most recent experience here at the Crowne Plaza Resort and Golf Club. We value all the feedback you have provided for us, we will use this information to better improve our establishment for future guests. I am pleased to hear you enjoyed your stay... More 

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