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Crowne Plaza Resort & Golf Club Lake Placid

3.5 of 5 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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Crowne Plaza Resort & Golf Club Lake Placid
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Crowne Plaza Resort & Golf Club Lake Placid
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871 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars NEW

I stayed here midweek and received free room upgrade. Staff was very helpful and provided info on all the events in the Olympic center. You can walk to the rink and around the center while leaving your car at free parking lot. There were many families with kids and the pool was too busy to use... Solid hotel for any... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you very much for taking the time to write and submit a great five star review on Tripadvisor! We are thrilled to hear you enjoyed your recent trip to our resort! We appreciate the positive review about our staff and I will be sure to let them know. Thanks again and we hope you decide to choose our resort... More 

Staten Island, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed during Presidents-Day week in Feb 2015. While comfortably spread out and in a good location, this hotel wasn't very well maintained for the cost (though everything is overpriced during during the winter holidays). First the good: - Location is central and a convenient walk to shops/food if you can tolerate the cold. - Great shuttle service to Whiteface Mountain.... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

We appreciate the feedback you have provided for us in your review posted to Tripadvisor. We will use this information to better improve our resort. I will speak with the head of our maintenance department to resolve the issues you encountered. Thanks again for staying with us here at the Crowne Plaza Resort and Golf Club and hope to see... More 

Glenville, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Crowne Plaza Resort & Golf Club Lake Placid is a good value and offers a gorgeous view of Mirror Lake and Lake Placid Village, which are both easily accessible by foot down (and up) a hill, the best way to explore in my opinion. Guests who aren't able or willing to traverse the small but briefly steep hill should take... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review about your stay at our resort last August on Tripadvisor. We are thrilled to hear you enjoyed the location and fantastic view! Our patio’s views during the summer sunsets are absolutely breathtaking. We do offer a free shuttle to all of our offsite locations just ask at the front desk... More 

Rockland County
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

What They Say: A Year-Round Resort Destination with Unsurpassed Service Reality: We looked forward to a crackling fire in a cozy lounge. We sat in the lounge with too many kids, an immensely disappointing gas fireplace and when I asked for music was told it was too early, though we never did hear any later! Not my kind o service... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your experience on your recent stay. We appreciate your feedback as it only helps us to further improve our establishment. I am sorry you were not pleased with our resort or our restaurants. I will speak the head of our food and beverage department to ensure these problems will not occur again. We have upgraded all... More 

Long beach, ny
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I will try to give it as fair a rating as I can. Some of the hotel is awesome, and some of it is stuck in the 80's and before.. This is a confusing hotel. I'll explain why down the review. Lets start with the pros. 1. It is well located. - Some people would disagree but here is why... More 

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share feedback from your recent stay, I am very sorry that we did not live up to the expectations. I am glad you like our location, indoor pool, and clean comfortable beds. I apologize about the issues you had and I will be talking to managment about your concerns, I believe we can... More 

Washingtonville, NY
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was in walking distance to the Olympic Skating Center and downtown Lake Placid for that matter. Our room was nicely appointed with a simulated fireplace and sitting area. We had a nice view from our room, but the view from the other side of the hotel was outstanding. The only disappointment was the HIKE up to the hotel... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for writing and posting a review on Tripadvisor about you recent stay. We do have some breathtaking views of Mirror Lake and the surrounding High Peaks. We are thrilled to hear you were able to enjoy them during your stay. In the winter months it can be difficult to travel up and down the sidewalk and apologize for... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

A lovely hotel in a lovely town! located just off main road, most things are within walking distance! there's also a free shuttle bus pickup from this hotel which takes you up to white face mountain. my only issue is the loud air conditioners in the room.

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your experience with us. We are glad to hear that your stay was enjoyable and you got to take advantage of the free shuttle Whiteface Mountain provides. We appreciate your feedback on the A/C unit in your room so we can fix it. Thank you for choosing the Crowne Plaza Resort and Golf Club and we... More 

Nyack, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

First the good. Nice views and friendly service. Now for the not so good. My first disappointment was the gas fireplace in the grand lodge area. This just emphasized the cheesy imitation Adirondack atmosphere of the property. The menu in the lodge area was limited and the quality of the food was fair. The rooms were on the small side.... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your experience on your recent stay. We appreciate your feedback as it only helps us to further improve our establishment. I am sorry to hear that you found our resort to be a “cheesy imitation” of the Adirondack atmosphere. In regards to our heating units, unfortunately with the temperatures dropping to -40 degrees ferinheight they have... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lake Placid is a lovely village with many small to medium sized motel/hotels - good fit for the community. The Crown Plaza, one of the large properties in town, sits on a hill and has a fabulous view of Mirror Lake. Our family of five stayed in the property for five nights to enjoy the amazing attractions and winter sports... More 

Was this review helpful? Yes 2
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your experience on your recent stay. We appreciate your feedback as it only helps us to further improve our establishment. I am sorry to hear that you found our resort gas fireplace to below your standards. In regards to our heating units, unfortunately with the temperatures dropping to -40 degrees ferinheight they have been forced to... More 

Nyack
Top Contributor
83 reviews 83 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got caught in a snowstorm traveling from Quebec to NYC and decided to stop in Lake Placid where we would have things to do (the BF had never been there). We wound up having an amazing time there, even with the foot or so of snow that fell during our stay. We booked the room while driving across the... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent trip to the beautiful Lake Placid, NY. It is great to hear that your stay was outstanding and you get to enjoy all of our cozy nooks! I hope you enjoyed all of the activities town had to offer and we hope to see you back... More 

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Additional Information about Crowne Plaza Resort & Golf Club Lake Placid

Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Resort & Golf Club Lake Placid 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Lake Placid
Lake Placid Crowne Plaza
Hotel Style:
#7 Business Hotel in Lake Placid
#7 On the Beach Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#9 Romantic Hotel in Lake Placid

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