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Crowne Plaza Resort & Golf Club Lake Placid

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101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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Crowne Plaza Resort & Golf Club Lake Placid
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Crowne Plaza Resort & Golf Club Lake Placid
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878 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Top Contributor
287 reviews 287 reviews
47 hotel reviews
138 helpful votes 138 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

The newer part of this hotel is definitely better, not great but better, but the Adirondack Wing, where we stayed this year is terrible. The smell as you walk from the lobby to your room, ok, the sweat of hockey players mixed with an indoor pool with enough chemicals in the air to consider gas masks an amenity...stinky! And, then,... More 

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review about your most recent visit to Lake Placid on Tripadvisor. We appreciate all the feedback you have provided for us. We will use this information to further improve our establishment for future guests. I will make sure to pass your remarks on to upper management. Thanks again for... More 

Montreal, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want a quieter section, go for the newer section of the hotel where the luxury rooms are. It's not that more expensive and they are very nice. Bed was super comfortable and bathroom very spacious. Only the electrical fireplace was a bit disappointing cause it didn't generate a lot of heat for the noise. The boat house restaurant... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

We appreciate your feedback about your most recent trip to the Crowne Plaza Resort and Golf Club on Tripadvisor. Thank you for your kind words about our premier restaurant the Boathouse. I will make sure to let our staff know you were pleased with your meal! Thanks again for taking the time to write this review and hope to see... More 

Contributor
18 reviews 18 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Definitely a great value establishment. Our room was clean and service was good. Lobby is beautiful and the view is beautiful. Rooms very dated. Hall ways and carpets throughout need updating. Beds fairly comfortable. Probably a good value for a family. We were used to the whiteface lodge which is more expensive. So bottom line is that you get what... More 

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write and submit a review on Tripadvisor about your most recent stay at our resort. We are happy to hear your room was cleaned correctly and the service you received was good. We hope you decide to choose our location for your next visit to Lake Placid! More 

Bel Air, Maryland
2 reviews
4 of 5 stars Reviewed 1 week ago

We were there for the Canam hockey tournament. The food was very good for being a buffet.the staff was very accommodating to us. The pool was huge and nice. The only negatives were walking down the huge hill to the rinks which was icy. They should have had a hand rail at least and or a van service to town... More 

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thanks again for all of the great feedback that you have provided us from your most recent stay here at the Crowne Plaza Resort and Golf Club. We are thrilled to hear you enjoyed our pool and the staff was very accommodating for you. We do have some fantastic views from our location and are pleased you were able to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are always looking for a suite for our large family and this hotel had a room with 1 king and 2 doubles all in one room. It was perfect with only the bathroom dividing the 2 rooms. It had a balcony overlooking the lake and was very spacious. The hotel is beautiful. I especially enjoyed having my morning coffee... More 

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for the excellent review! We are thrilled to hear that your stay was outstanding and that you enjoyed your large family unit. We appreciate you choosing the Crowne Plaza Resort and Golf Club and look forward to your next visit! More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We come to Lake Placid every Thanksgiving and this was our third year staying at the Crowne Plaza Resort. It is very well located, the rooms are comfortable and they provide a great Thanksgiving Buffet dinner on the Holiday. We also make use of the large swimming pool. The hotel will provide bus transportation if you need it as well.

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Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for choosing the Crowne Plaza Resort and Golf Club for your Thanksgiving getaway! We are thrilled to hear that your stay was great and you thoroughly enjoyed our buffet dinner. We appreciate you choosing the Crowne Plaza and we look forward to hosting your stay again soon. More 

Catskill, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

They upgraded our room to king/fireplace/Jacuzzi. Comfy bed, large room. Very pleasant staff. Watch the calendar as lots of hockey tournaments mean lots of noisy kids. Set up high on a hill overlooking Mirror Lake.

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review of our property. I am glad to hear that your stay was enjoyable and you found your room both large and comfy. We thank you for choosing the Crowne Plaza Reosrt and Golf Club and look forward to hosting your stay again soon! More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed here midweek and received free room upgrade. Staff was very helpful and provided info on all the events in the Olympic center. You can walk to the rink and around the center while leaving your car at free parking lot. There were many families with kids and the pool was too busy to use... Solid hotel for any... More 

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Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you very much for taking the time to write and submit a great five star review on Tripadvisor! We are thrilled to hear you enjoyed your recent trip to our resort! We appreciate the positive review about our staff and I will be sure to let them know. Thanks again and we hope you decide to choose our resort... More 

Staten Island, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed during Presidents-Day week in Feb 2015. While comfortably spread out and in a good location, this hotel wasn't very well maintained for the cost (though everything is overpriced during during the winter holidays). First the good: - Location is central and a convenient walk to shops/food if you can tolerate the cold. - Great shuttle service to Whiteface Mountain.... More 

Was this review helpful? Yes
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

We appreciate the feedback you have provided for us in your review posted to Tripadvisor. We will use this information to better improve our resort. I will speak with the head of our maintenance department to resolve the issues you encountered. Thanks again for staying with us here at the Crowne Plaza Resort and Golf Club and hope to see... More 

Glenville, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Crowne Plaza Resort & Golf Club Lake Placid is a good value and offers a gorgeous view of Mirror Lake and Lake Placid Village, which are both easily accessible by foot down (and up) a hill, the best way to explore in my opinion. Guests who aren't able or willing to traverse the small but briefly steep hill should take... More 

Was this review helpful? Yes 1
Andrew B, Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review about your stay at our resort last August on Tripadvisor. We are thrilled to hear you enjoyed the location and fantastic view! Our patio’s views during the summer sunsets are absolutely breathtaking. We do offer a free shuttle to all of our offsite locations just ask at the front desk... More 

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