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Crowne Plaza Resort & Golf Club Lake Placid

3.5 of 5 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
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Crowne Plaza Resort & Golf Club Lake Placid
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Crowne Plaza Resort & Golf Club Lake Placid
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857 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We rented a One bedroom Suite, as well as an adjacent bedroom, in the Adirondack wing for 3 nights for two days of skiing at Whiteface Mountain. The setup was like many of the two-bedroom condos that we have rented in various ski resorts. As the one-bedroom Suite had a full kitchen, we opted to make our own meals during... More 

Was this review helpful? Yes 2
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing some feedback from your recent stay. We appreciate your feedback as it only helps us to further improve our establishment for future stays. Thank you for choosing the Crowne Plaza Resort and Golf Club and we hope to see you back again soon! More 

Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 nights out of season. We cannot fault the hotel. Location is excellent and it was easy to find. Swimming pool got a lot of use. Room was sufficiently spacious, with views of White Mountain, and very comfortable.

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review of our property! It is great to hear that your stay was enjoyable and you took full advantage of our pool area. Thank you for choosing the Crowne Plaza and we look forward to hosting your stay again in the future. More 

1 review
3 of 5 stars Reviewed 1 week ago

Old decor , drafty heating system. Excellent staff , horrible wifi . If you want to live like in the 80s this is the place . The location is pretty good close to the olympic arena but the place needs a lot of updating. The swimming pool and gym are spacious and decent. Almost everyone I met have complained about... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your recent experience with us. I am glad to hear that you enjoyed our pool and gym area and found our staff both nice and helpful. In regards to our wi-fi service I will be sure to pass along the information to our IT manager so we can further investigate this issue for the future. Our... More 

Pitcher, New York, United States
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this resort as part of a Can/Am Hockey tournament event. Every aspect of this resort is outstanding. From the front desk to the housekeeping staff. Each employee is there to make sure your stay is rememberable. I HIGHLY recommend this resort.

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for the fantastic review! We are thrilled that you thoroughly enjoyed your stay with us. We strive to make every single guest feel welcome and have an amazing getaway. Thank you for choosing the Crowne Plaza Resort and Golf Club for your recent visit and we hope to see you back again soon! More 

Syracuse, New York
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On whim we stayed here this past Saturday in a suite in the adirondack wing (king deluxe lake view w fireplace). The room was perfect ... traditional crowne plaza with some nice woodwork for ADK feel. We didn't really explore the hotel but from what I saw during check in it was pretty and staff was all very nice. The... More 

Was this review helpful? Yes 1
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for taking the time to share some feedback from your recent stay. It is always great to hear about our guests experience and learn from the mishaps so we can further improve our establishment. I am glad that we were able to deliver a memorable experience for you and we hope you are to return again... More 

Huntington, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a decent hotel for the Adirondack area. I feel it really is 3-4 stars but could not enter this option electronically. We arrived Christmas day and stayed for 3 nights. Skiing at Whiteface was so-so due to conditions. The hotel has some nice common areas like the bar/great room and another cozy seating area by a faux fireplace.... More 

Was this review helpful? Yes 1
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for sharing your experience with us. I am glad to hear that you enjoyed your room and breakfast and got to experience activities around town! In regards to your smoke detector going off and not being fixed, we have gone ahead and trained our night audit agent as to how to address situations such as this. That way... More 

Washington, DC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had Christmas Dinner and yes the food was good and yes our waiter was good, even though it was a buffet. However I was surprised to get the bill with a 18.5% fixed price gratuity. This wasn't mentioned on their sign at the hotel and I should have complained. I was a waiter myself and I don't expect the... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to share some feedback with us on your recent visit. I am glad to hear that you enjoyed Christmas dinner and found your waiter to be good. I will make sure to mention to the Food and Beverage Manager that you did not necessarily like the fixed price gratuity. Thank you again for sharing... More 

Springfield, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just like an earlier reviewer, I read the reviews on Tripadvisor and had high expectations based on the good reviews. What a disappointment! The hotel was outdated with moldy carpets and very minimal furnishings in the rooms. the fridge was so tiny and the patio door was broken. The cleaning staff is rude and untrained and knocked on our door... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you for taking the time to write a review of your recent stay. I am sad to hear that you did not enjoy your stay with us and did not feel that the quality matched the price. We do appreciate your feedback as it only helps us to further improve our establishment. Thank you again for your time. More 

Durham, NC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nine members of our family stayed at the Crowne Plaza between Christmas and New Years. We were in 4 rooms in the Adirondack Wing, 2 suites, and 2 regular rooms. Nice rooms -- clean, plenty of space, electric fireplaces, and balconies. Nice people and staff. It's a big property, but it still does feel like a family-run place. The location... More 

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for the great review! We love to hear of our guests outstanding stays. I am glad that you were able to experience things in town as well as enjoyed our resort. Thank you for sharing your experiences and we look forward to hosting your stay again in the future! More 

Syracuse, New York
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff did a great job situating our room away from all the loud hockey families. This is a beautiful location, the views can not be beat! We stay here at least twice a year and it is the perfect location to walk to town. The great room is amazing!

Was this review helpful? Yes
Leah C, Guest Relations Manager at Crowne Plaza Resort & Golf Club Lake Placid, responded to this review

Thank you so much for the great review! I am thrilled to hear that your stay was great and you enjoyed your room and the Greatroom! The views from there are breathtaking. Thank you for choosing the Crowne Plaza Resort and Golf Club and we hope to see you back again soon! More 

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Additional Information about Crowne Plaza Resort & Golf Club Lake Placid

Address: 101 Olympic Drive, center of village, overlooking lake, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Resort & Golf Club Lake Placid 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Crowne Plaza Resort & Golf Club Lake Placid Hotel Lake Placid
Crowne Plaza Resort And Golf Club Lake Placid
Crowne Plaza Lake Placid
Lake Placid Crowne Plaza
Hotel Style:
#7 On the Beach Hotel in Lake Placid
#7 Business Hotel in Lake Placid
#8 Family Hotel in Lake Placid
#9 Romantic Hotel in Lake Placid

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