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Comfort Inn Lake Placid

2.0 of 5 2125 Saranac Avenue, Lake Placid, NY 12946
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Comfort Inn Lake Placid
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Comfort Inn Lake Placid
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196 reviews from our community

Traveler rating
    47
    86
    36
    15
    12
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72
61
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballston Lake, NY
2 reviews
4 of 5 stars Reviewed 1 week ago

Stopped in middle of holiday weekend seeking a room and were happy to be accomodated with one of last rooms. Housekeeping staff teamed up to prepare our room quickly and we promptly enjoyed the pool (twice that evening and again before check out). Breakfast is enough to get you going and though busy, plenty of food to choose from. Have... More 

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Buffalo, New York, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

it was -17 outside but room was 75 and no way to cool it down. First floor inside room had the pool at one door of the room and hallway on the other. Very loud pool noise from the pool and all the floors were squeaky and loud. Staff was friendly but couldn't do anything about the heat. Beds were... More 

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Williamson, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A sudden northeast snowstorm prevented us from getting there the first day of our two day(Groupon reserved) stay. Travel was impossible. Sadly, the management would not re-schedule our lost day to another date.Most other hotel chains would not treat their customers so shabbily, especially considering the weather. In fact, a similar situation occurred last February when we were in Montana... More 

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lakeplacidci, Manager at Comfort Inn Lake Placid, responded to this review

I'm glad that you enjoyed your second evening at our property. I know that you spoke with Groupon, my front desk staff, as well as my Director of Sales and Marketing, who called you from his home. As he had said, we would have gladly cancelled, with no charge, the day before your arrival, but that storm had been predicted... More 

Toronto, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 15, 2015

We stayed at the comfort Inn on a family ski trip and j was pleasantly surprised. The rooms were very spacious which was nice with all our gear, the staff were so nice and accommodating and I couldn't believe how amazing the house keeping staff was. Everyday that we came back to our room it was immaculate and so nicely... More 

Was this review helpful? Yes 1
lakeplacidci, Manager at Comfort Inn Lake Placid, responded to this review

Thank you so much for the great review!!! We can't wait to have you back. More 

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 4, 2015

Not having a car, trecking up and down the hill that this hotel is on was a bit of a a pain. The room itself was alright, a decent enough size. The included breakfast was surprisingly good, most impressed to find fresh waffles available.

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

Thank you for taking the time to comment on our property. It can be inconvenient when making reservations, and there are no rooms left in our Main Building. Please keep us in mind for the future. Have a great day. More 

Chateauguay, Canada
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 3, 2015

Never again will I stay here. I have never experienced such rude service in my life. How do they expect people to stay if they are going to be treated like garbage? But it was late, I was tired and my son was very sick. The room was freezing cold, we had to keep out coats on, barely ever warmed... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

You get what you pay for. At least that's how it should be, right? I have stayed at a number of hotels, motels, inns, trailer parks, holes-in-the-walls, and outright dumps. Consequently, my expectations of a $600/night room are vastly different than those of a $60/night room. Based on what some other reviewers have written, it seems like this place was... More 

Was this review helpful? Yes 2
Fort Kent, Maine
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2014

As someone who LOVED this hotel for MANY years, I regrettably must state the obvious: It has gone too far downhill and is not worth staying at. It suffers from years and years of neglect; the physical plant has deteriorated significantly, the general maintenance (beds, carpets, drapes, televisions (circa 1980's tube tv's with poor cable reception), pool area, ventilation systems,... More 

Was this review helpful? Yes 1
lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

It's rare that I am at a loss for words, but the time you devoted to writing this review, as well as the wonderful things you said about the staff and the Butler family, have left me near speechless. It has been a little time coming, but we are in the early stages of a property refresh. We are awaiting... More 

2 reviews
5 of 5 stars Reviewed December 14, 2014

My family and I stayed here and it was a great hotel. It was very clean and the staff were very nice and willing to answer any questions that we had about the area. Even when we called down to the desk to check out the person was a pleasure to talk with and thanked us for our stay. I... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

We love to have such wonderful things said about our property. Thank you so much for taking time out of your schedule to let us know. More 

Peterborough, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 13, 2014

Our team stayed here for a hockey tournament. Absolutely nothing wrong here. Staff were actually very accommodating and friendly but the hotel itself is worth just what it costs. It's old. You can hear everything (above you and beside you). Pool area is the attraction for kids 100%and it did not let us down. I had an amazing sleep, beds... More 

Was this review helpful? Yes
lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

Thank you for taking the time to comment on our property. More 

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Additional Information about Comfort Inn Lake Placid

Address: 2125 Saranac Avenue, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lake Placid 2*
Number of rooms: 91
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Also Known As:
Comfort Inn Lake Placid Hotel Lake Placid
Comfort Inn Lake Placid Ny
Lake Placid Comfort Inn
Hotel Style:
#5 Top resorts Hotel in Lake Placid

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