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Comfort Inn Lake Placid

2.0 of 5 2125 Saranac Avenue, Lake Placid, NY 12946
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Comfort Inn Lake Placid
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Comfort Inn Lake Placid
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193 reviews from our community

Traveler rating
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    85
    35
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    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Ontario, Canada
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the comfort Inn on a family ski trip and j was pleasantly surprised. The rooms were very spacious which was nice with all our gear, the staff were so nice and accommodating and I couldn't believe how amazing the house keeping staff was. Everyday that we came back to our room it was immaculate and so nicely... More 

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Melbourne, Australia
Top Contributor
53 reviews 53 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not having a car, trecking up and down the hill that this hotel is on was a bit of a a pain. The room itself was alright, a decent enough size. The included breakfast was surprisingly good, most impressed to find fresh waffles available.

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

Thank you for taking the time to comment on our property. It can be inconvenient when making reservations, and there are no rooms left in our Main Building. Please keep us in mind for the future. Have a great day. More 

Chateauguay, Canada
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Never again will I stay here. I have never experienced such rude service in my life. How do they expect people to stay if they are going to be treated like garbage? But it was late, I was tired and my son was very sick. The room was freezing cold, we had to keep out coats on, barely ever warmed... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

You get what you pay for. At least that's how it should be, right? I have stayed at a number of hotels, motels, inns, trailer parks, holes-in-the-walls, and outright dumps. Consequently, my expectations of a $600/night room are vastly different than those of a $60/night room. Based on what some other reviewers have written, it seems like this place was... More 

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Fort Kent, Maine
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2014

As someone who LOVED this hotel for MANY years, I regrettably must state the obvious: It has gone too far downhill and is not worth staying at. It suffers from years and years of neglect; the physical plant has deteriorated significantly, the general maintenance (beds, carpets, drapes, televisions (circa 1980's tube tv's with poor cable reception), pool area, ventilation systems,... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

It's rare that I am at a loss for words, but the time you devoted to writing this review, as well as the wonderful things you said about the staff and the Butler family, have left me near speechless. It has been a little time coming, but we are in the early stages of a property refresh. We are awaiting... More 

2 reviews
5 of 5 stars Reviewed December 14, 2014

My family and I stayed here and it was a great hotel. It was very clean and the staff were very nice and willing to answer any questions that we had about the area. Even when we called down to the desk to check out the person was a pleasure to talk with and thanked us for our stay. I... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

We love to have such wonderful things said about our property. Thank you so much for taking time out of your schedule to let us know. More 

Peterborough, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 13, 2014

Our team stayed here for a hockey tournament. Absolutely nothing wrong here. Staff were actually very accommodating and friendly but the hotel itself is worth just what it costs. It's old. You can hear everything (above you and beside you). Pool area is the attraction for kids 100%and it did not let us down. I had an amazing sleep, beds... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

Thank you for taking the time to comment on our property. More 

Toronto, Canada
Top Contributor
134 reviews 134 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed December 11, 2014

Accessibility may be an issue if you have trouble walking up and down hills. Reception and some rooms are at the bottom near the highway the main building with the majority of rooms and pool is at the top of the hill. The rooms are spacious, a little retro from modern times, yet clean with new linens and bed-spreads. The... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

We're glad you enjoyed yourself, and we are actually in the process of refurbishing the hotel, so it will be an even better stay the next time you are with us. More 

Bournemouth, United Kingdom
Top Contributor
290 reviews 290 reviews
85 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed November 10, 2014

I stayed at this Hotel whilst on an Fall Colours coach trip. If you have trouble walking distances or climbing up steps and hills, this is definitely not a Hotel for you. Access on foot from the road is up several flights of wooden stairs. Reception is a separate affair from the building where the rooms are, rather confusing. The... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

Thank you for taking the time to comment on our property. For future reference, we have a shuttle on property for all of our coach guests. I'm so sorry your tour director didn't inform you of this. Have a great day. More 

Homewood, Illinois
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 2, 2014

I stayed at this property for three nights while attending a hockey camp. Check in was painless, the front desk clerk was very friendly and offered a lot of information. Stayed in room 202, which was certainly large enough for me with 2 queen beds. The bed and pillow were quite comfortable. This room had a small balcony, which allowed... More 

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lakeplacidci, General Manager at Comfort Inn Lake Placid, responded to this review

We look forward to it. More 

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Additional Information about Comfort Inn Lake Placid

Address: 2125 Saranac Avenue, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lake Placid 2*
Number of rooms: 91
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Also Known As:
Comfort Inn Lake Placid Hotel Lake Placid
Comfort Inn Lake Placid Ny
Lake Placid Comfort Inn
Hotel Style:
#5 Top resorts Hotel in Lake Placid

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