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Courtyard by Marriott Lake Placid

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5920 Cascade Road, Lake Placid, NY 12946
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Courtyard by Marriott Lake Placid
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Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
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368 reviews from our community

Traveler rating
    174
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    38
    13
    10
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131
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Lake Placid
See the most recent reviews
california
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2008

this was the filthiest hotel we have ever stayed in. from an unvacuumed room, hair all over the bathroom, toothpaste on the sinks and counters, dirty linen, dust everywhere, and some other past guests leftovers and spills in the refrigerator. this just begins to explain our visit. director of housekeeping explained that there was new staff who didn't understand english.... More 

Was this review helpful? Yes 3
ottawa,ontario
Top Contributor
63 reviews 63 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 18, 2008

Our reception was not very welcoming. The government rate which we booked on was challenged by the clerk on duty and then the manager. We are Marriott Vacation Club Owners and very loyal clients of the brand, nonetheless we were presented with a few different reasons why they wouldn't honor the rate, despite us having used it at other Marriott... More 

Was this review helpful? Yes 2
Redmond, Washington
Top Contributor
68 reviews 68 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 16, 2008

I visited Lake Placid over Memorial Day weekend. With no real firsthand knowledge of the area, I booked this Courtyard based almost strictly on familiarity with the brand. As it turned out, this had the look and feel of a newer property, if not the newest in Lake Placid. Compared to what I saw of other properties in the surrounding... More 

Was this review helpful? Yes 2
Californai/New Hampshire
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 6, 2008

The desk staff is rude and ignorant. I am a Marriott Rewards customer and I have stayed at dozens of Courtyard by Marriott hotels throughout the US and the UK. I have never had a negative experience like this one. Corporate cannot believe that this is the proper way to treat customers, especially their most loyal!

Was this review helpful? Yes 3
Oxford, United Kingdom
Top Contributor
150 reviews 150 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 4, 2008

Quite a new hotel, so clean and tidy. Great value breakfast and the short order chef was quick and competent. Housekeeping let them down a bit, no bedding for the sofa-bed when we arrived, and they forgot to replace the towels they took away. But these things were put right quickly. We'd splashed out on a suite, and it was... More 

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New York
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 20, 2008

I went with my teens and another single mother with her teenager. We booked a suite which was huge - enough room for three sloppy teenagers to toss their stuff all around without driving us moms crazy falling over their crap! Plus, the mini kitchen area was terrific to keep them fed - handy microwave for popcorn, mini pizzas, etc.... More 

Was this review helpful? Yes 4
Long Island City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2008

Visited Lake Placid this past week with my in-laws. We didn't realize that the area would be so busy and we had not made a reservation. Fortunately we were able to get 2 rooms for 4 days. The accomodations were nice, obviously a new hotel with clean and spacious size rooms. The hotel staff were nice and helpful when asked... More 

Was this review helpful? Yes 1
Allentown,PA
Contributor
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 21, 2008

We have been going to Lake Placid at this time of year for many years now. We usually stay at the Mirror Lake Inn, but they were booked so we thought we'd give the Marriott a try. Last year on our way out of town we saw a hotel under constuction. We didn't realize at the time that it was... More 

Was this review helpful? Yes 5
brooklyn, ny
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 9, 2008

My girlfriend and I had a three night stay at the Courtyard Lake Placid this past weekend and we were very impressed. First of all, the location is great. It is a very short drive/trolly ride to Main St. (Lake Placid's strip of shops, restaurants, olympic center, etc.). It is also a scenic 15 minute drive to Whiteface Mountain. The... More 

Was this review helpful? Yes 2
Schwenksville, PA
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2008

We spent the four days after Christmas at the Lake Placid Courtyard. The hotel is brand new and very clean. The staff was friendly but the waiters at breakfast were hard to find sometimes. They did not check on us during the meal and I saw several guests chase them down to get their checks. On our second day, the... More 

Was this review helpful? Yes 2
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