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Courtyard by Marriott Lake Placid

3.0 of 5 5920 Cascade Road, Lake Placid, NY 12946
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Courtyard by Marriott Lake Placid
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Courtyard by Marriott Lake Placid
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352 reviews from our community

Traveler rating
    166
    128
    37
    12
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Lake Placid
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Amityville, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014

It's about a mile out of the down-town area, but it is very convenient anyway. Seems pretty new, clean and well managed. For convenience, they have a bar and limited food - but there's great places in town, so who cares. Seems like a nice pool for kids. Fully recommend it. !!

Was this review helpful? Yes 3
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Mike, Thank you so very much for your feedback and kind words. I'm very happy that you enjoyed your stay with us! Please contact me when you are headed back this way in the future. We would love to have you back More

Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

We are relatively new to Trip Advisor, but frequent travelers. We have never been to Lake Placid before, but really wanted a nice, relaxing, peaceful family trip in the mountains. This hotel suite was fantastic - spacious, clean, great customer service. The hotel is a 15-20 minute walk from the town centre, but this really was not a big deal... More

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Brent, Thank you for sharing your experience with others about our property. I'm happy you noted that eventhough we are a mile from the main street, that it's still quite easy to access and enjoy yourselves. We hope to have you back soon. Maybe during ski season? More

polar0811
Top Contributor
63 reviews 63 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 31, 2014

Staff was very friendly and always greeted us when we entered and left the property. Room itself was clean, comfortable and quiet. Staff was excellent with one of the housekeepers(Aleesia) leaving a note for my wife wishing her a happy birthday. Lounge area was really nice but wasnt cold enough for them to have the fireplace on. Food offerings were... More

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Grizzly 323, Thank you for letting us know your wonderful story and experience! Myself and probably the other managers have not heard about the card to your wife. I think that is awesome! We will definitely pass this along. I hope you and your wife join us again sometime. Thank you again More

Dobbs Ferry, New York
Top Contributor
249 reviews 249 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed August 26, 2014

Staff at front desk was extremely helpful in restaurant selections as well as fishing locations. In both cases the choices turned out to be positive experiences. Limited good location parking, nice suite for a room. Location slightly far from town but shuttle us will pick you up for free..but they are not dependable. Wifi connection free and fast.

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "osborncats," I’m very pleased that your stay went so well! Our staff at the desk here is great because the activities and restaurants they are recommending are businesses and sites that they frequent themselves. If you would like further ideas for great fishing spots or perhaps a guide I could recommend for next time, please let me or the... More

chicago
Top Contributor
90 reviews 90 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 26, 2014 via mobile

Typical Marriott but we had to drive 10 minutes to get back to the center of Lake Placid and it's local attractions, not a big deal but when traveling the east coast areas the last thing I wanted to do was drive to dinner. That is my problem. No free breakfast or upgrade for Gold Elite member!!

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear chifinn, Thank you so much for your feedback regarding our property. I'm sorry to hear that you had a couple issues with the location. While our property is a mile from the main street, there are options for getting to that location with little hassle. Cab services run pretty much around the clock, and also the town provides a... More

Jacksonville Beach, Florida
Top Contributor
80 reviews 80 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 9, 2014

This was the fanciest and most expensive Courtyard we've ever stayed in. However, it is too far to walk anywhere. Lacks any view. Everything is fresh and new. We had a corner room with windows on 2 sides.

Was this review helpful? Yes 2
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "TheGoBird," Thank you for your feedback about your recent stay with us. I see on the review you stayed in July? Let me just caution that during that time the rates are a little higher cause of the event schedule in town as well as it being peak season. Please do not hesitate to call the property directly to... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Stayed at this Marriott a couple of times, most recently in May. Hotel is just outside downtown Lake Placid. Room was very modern, clean, bed very comfortable - good quality overall. Ate a quick dinner at the downstairs restaurant - food was very good! Great burger and fries. Enjoyed the meal very much. Can also get "to go" box for... More

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Cm1515, Sorry I didn't get your first name, but I wanted to thank you for your wonderful review about your stay with us. I really enjoy the bistro food myself, next time check out one of the salads we have. They are quite filling! You can look forward to a new look In april when we will start our rennovations... More

Warren, Vermont
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

Stayed one night with 6 guys traveling through town on a cycling trip. Service at check-in was outstanding. Hotel is brand new, open and airy and has a nice warm feeling lobby with plenty of room for guests to spread out. They took care in giving us adjoining rooms on the first floor so we would not have to lug... More

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Bill, Thank you so very much for your kind words. I'll be sure to pass along to the front desk staff the news about your experience. I'm glad you got a chance to check out some of our new renovations and features. A lot of hard work went into it. In the future, do not hesitate to let us... More

Ottawa, Ontario, Canada
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 6, 2014

The hotel experience was “okay" overall. The room was clean, bed was comfortable and decor in the room promoted relaxation. There was a mini fridge to help keep some of my drinks cool. Note that there is no microwave to re heat some of the left overs. The moment we walked in, the lady behind the counter did not seem... More

Was this review helpful? Yes 1
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Lisa, Let me first say that I apologize for the inconvenience you experienced on your recent visit to our property. Couple things I wanted to update you on. 1- the front desk greeting. The greeting you receive at the front desk when you check in is crucial in setting the tone for a guest's stay, I couldn't agree more. I... More

Ottawa, Ontario, Canada
Top Contributor
50 reviews 50 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 5, 2014

Companies are driven to make profits and exceed shareholder expectations. We all get that. For some companies, they can take your money, so swiftly and with a smile - you feel that the entire experience was worth it and there was value for your hard earned dollars. Then there are those companies, that simply lack tact when going after your... More

Was this review helpful? Yes 1
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

DMA70, Let me first say that I apologize for the inconveniences you experienced on the property. Let me try and address those concerns. I was a little surprised to hear your impression that there was nothing there to make the athlete feel special or great. This year we had a cleaning station for the athlete bikes set up on the... More

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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
Number of rooms: 96
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Marriott
Lake Placid Courtyard

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