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Courtyard by Marriott Lake Placid

3.0 of 5 5920 Cascade Road, Lake Placid, NY 12946
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Certificate of Excellence 2014
Courtyard by Marriott Lake Placid
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Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
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356 reviews from our community

Traveler rating
    169
    128
    38
    12
    9
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125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Lake Placid
See the most recent reviews
ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

Traveling thru the Adirondeck to tour fall foliage we decided to make a stop in Lake Placid. Of course there weren't any rooms available. Checked on the Courtyard, although it is off the beaten path, it was a great choice. Very clean and quite hotel. Our room was huge, and we loved the setup of both a sitting room with... More 

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear ajd975, I am very happy to read your review and all of the nice things you said. The fireplace we do have to work on and will hopefully have that done soon. The coffee in the rooms is the complimentary ones now and in the lobby is starbucks. However, we are getting brand new kureg coffee makers for every... More 

Penfield, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2014

We arrived at this Courtyard for a 1 night stay on our way to Stowe, Vermont and were pleasantly surprised by how nice this hotel is from the exterior features to the interior decor of the lobby, pool, hallways and rooms. The staff was very pleasant as well. The food was very good. It is true that Courtyards don't include... More 

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear jtisys, Thank you so much for taking the time to offer some feedback about our property. I am very happy to hear your stay went well. I'll be sure to share your review with our staff. I didn't catch your last name though, but when you are back please stop by the desk and say hello. Maybe next time... More 

Homer, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

We gave returned to the Courtyard in Lake Placid several times. First off I will mention that it is a little outside if the main drag of main street. Although they have countered the location by making the main lobby a stop on the shuttle trolley. As with any stay at a Marriott property you expect a certain ambiance. This... More 

Was this review helpful? Yes 1
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear rackierackie, Thank you so much for your feed back regarding our property. We are very happy to hear you enjoyed your stay. I wasn't able to catch your name, but next time you join us please stop by the desk and say Hello. And thank you again for taking the time to write a post. More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2014

I know this hotel fairly well as my wife and I have stayed here several times, usually without any problems. When we arrived on our most recent stay we were given a room on the ground floor - a potential for considerably more noise. - despite having made the reservation more than two months in advance.The front desk clerk eventually... More 

Was this review helpful? Yes 1
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear BlackBear1959, Thank you for taking the time to respond and tell us about your most recent stay. I was a little shocked to hear a couple aspects but let me try and provide some information. Depending on availability and the request the guest has made, we can explore options if someone wants to be on a higher floor or... More 

Amityville, New York
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014

It's about a mile out of the down-town area, but it is very convenient anyway. Seems pretty new, clean and well managed. For convenience, they have a bar and limited food - but there's great places in town, so who cares. Seems like a nice pool for kids. Fully recommend it. !!

Was this review helpful? Yes 3
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Mike, Thank you so very much for your feedback and kind words. I'm very happy that you enjoyed your stay with us! Please contact me when you are headed back this way in the future. We would love to have you back More 

Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

We are relatively new to Trip Advisor, but frequent travelers. We have never been to Lake Placid before, but really wanted a nice, relaxing, peaceful family trip in the mountains. This hotel suite was fantastic - spacious, clean, great customer service. The hotel is a 15-20 minute walk from the town centre, but this really was not a big deal... More 

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Brent, Thank you for sharing your experience with others about our property. I'm happy you noted that eventhough we are a mile from the main street, that it's still quite easy to access and enjoy yourselves. We hope to have you back soon. Maybe during ski season? More 

polar0811
Top Contributor
63 reviews 63 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 31, 2014

Staff was very friendly and always greeted us when we entered and left the property. Room itself was clean, comfortable and quiet. Staff was excellent with one of the housekeepers(Aleesia) leaving a note for my wife wishing her a happy birthday. Lounge area was really nice but wasnt cold enough for them to have the fireplace on. Food offerings were... More 

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Grizzly 323, Thank you for letting us know your wonderful story and experience! Myself and probably the other managers have not heard about the card to your wife. I think that is awesome! We will definitely pass this along. I hope you and your wife join us again sometime. Thank you again More 

Dobbs Ferry, New York
Top Contributor
249 reviews 249 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 26, 2014

Staff at front desk was extremely helpful in restaurant selections as well as fishing locations. In both cases the choices turned out to be positive experiences. Limited good location parking, nice suite for a room. Location slightly far from town but shuttle us will pick you up for free..but they are not dependable. Wifi connection free and fast.

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "osborncats," I’m very pleased that your stay went so well! Our staff at the desk here is great because the activities and restaurants they are recommending are businesses and sites that they frequent themselves. If you would like further ideas for great fishing spots or perhaps a guide I could recommend for next time, please let me or the... More 

chicago
Top Contributor
90 reviews 90 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 26, 2014 via mobile

Typical Marriott but we had to drive 10 minutes to get back to the center of Lake Placid and it's local attractions, not a big deal but when traveling the east coast areas the last thing I wanted to do was drive to dinner. That is my problem. No free breakfast or upgrade for Gold Elite member!!

Was this review helpful? Yes
jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear chifinn, Thank you so much for your feedback regarding our property. I'm sorry to hear that you had a couple issues with the location. While our property is a mile from the main street, there are options for getting to that location with little hassle. Cab services run pretty much around the clock, and also the town provides a... More 

Jacksonville Beach, Florida
Top Contributor
80 reviews 80 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 9, 2014

This was the fanciest and most expensive Courtyard we've ever stayed in. However, it is too far to walk anywhere. Lacks any view. Everything is fresh and new. We had a corner room with windows on 2 sides.

Was this review helpful? Yes 2
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "TheGoBird," Thank you for your feedback about your recent stay with us. I see on the review you stayed in July? Let me just caution that during that time the rates are a little higher cause of the event schedule in town as well as it being peak season. Please do not hesitate to call the property directly to... More 

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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
Number of rooms: 96
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Marriott
Lake Placid Courtyard
Hotel Style:
#4 Business Hotel in Lake Placid
#6 Family Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid

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