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All 31 Lake Placid hotels

Courtyard by Marriott Lake Placid

3.0 of 5 Hotel   |   5920 Cascade Road, Lake Placid, NY 12946
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Ranked #10 of 31 hotels in Lake Placid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
TheGoBird Jacksonville Beach, Florida
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337 people have reviewed this hotel

Traveler rating
    162
    121
    33
    12
    9
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116
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Jacksonville Beach, Florida
Top Contributor
75 reviews 75 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the fanciest and most expensive Courtyard we've ever stayed in. However, it is too far to walk anywhere. Lacks any view. Everything is fresh and new. We had a corner room with windows on 2 sides.

Was this review helpful? Yes 2
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "TheGoBird," Thank you for your feedback about your recent stay with us. I see on the review you stayed in July? Let me just caution that during that time the rates are a little higher cause of the event schedule in town as well as it being peak season. Please do not hesitate to call the property directly to... More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at this Marriott a couple of times, most recently in May. Hotel is just outside downtown Lake Placid. Room was very modern, clean, bed very comfortable - good quality overall. Ate a quick dinner at the downstairs restaurant - food was very good! Great burger and fries. Enjoyed the meal very much. Can also get "to go" box for... More

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Cm1515, Sorry I didn't get your first name, but I wanted to thank you for your wonderful review about your stay with us. I really enjoy the bistro food myself, next time check out one of the salads we have. They are quite filling! You can look forward to a new look In april when we will start our rennovations... More

Warren, Vermont
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night with 6 guys traveling through town on a cycling trip. Service at check-in was outstanding. Hotel is brand new, open and airy and has a nice warm feeling lobby with plenty of room for guests to spread out. They took care in giving us adjoining rooms on the first floor so we would not have to lug... More

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jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Bill, Thank you so very much for your kind words. I'll be sure to pass along to the front desk staff the news about your experience. I'm glad you got a chance to check out some of our new renovations and features. A lot of hard work went into it. In the future, do not hesitate to let us... More

Ottawa, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel experience was “okay" overall. The room was clean, bed was comfortable and decor in the room promoted relaxation. There was a mini fridge to help keep some of my drinks cool. Note that there is no microwave to re heat some of the left overs. The moment we walked in, the lady behind the counter did not seem... More

Was this review helpful? Yes 1
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Lisa, Let me first say that I apologize for the inconvenience you experienced on your recent visit to our property. Couple things I wanted to update you on. 1- the front desk greeting. The greeting you receive at the front desk when you check in is crucial in setting the tone for a guest's stay, I couldn't agree more. I... More

Ottawa, Ontario, Canada
Top Contributor
50 reviews 50 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Companies are driven to make profits and exceed shareholder expectations. We all get that. For some companies, they can take your money, so swiftly and with a smile - you feel that the entire experience was worth it and there was value for your hard earned dollars. Then there are those companies, that simply lack tact when going after your... More

Was this review helpful? Yes 1
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

DMA70, Let me first say that I apologize for the inconveniences you experienced on the property. Let me try and address those concerns. I was a little surprised to hear your impression that there was nothing there to make the athlete feel special or great. This year we had a cleaning station for the athlete bikes set up on the... More

Wakefield, RI
Top Contributor
172 reviews 172 reviews
109 hotel reviews
304 helpful votes 304 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property has been a Courtyard for 7 years located about a mile from downtown Lake Placid. It tends to be expensive for a CY but is an attractive place which I’m sure is busy most of the year round. Very spacious lobby area with lots of seating (ideal for skiers), unique but small indoor pool, tiny exercise room (typical... More

Was this review helpful? Yes 2
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear edtoby007, Thank you very much for your kind words! I really love the property here and its location. Us being a mile from the main strip means that you can have all of the fun of the night life and then come back to a nice quiet hotel. Our lobby is new as well. we went through an update... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great friendly reception staff. Beautiful rooms which were very comfortable - especially the beds. Food is really nice. Location is a little on the outskirts of Lake Placid. The layout of the hotel is really welcoming and it was really nice relaxing in the lobby area.

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Fernie, I love the beds that Marriott has. Any time I travel and stay at a Marriott I always sleep well. Ill be sure to let our front desk staff know about your kind words. I see you stayed in December? We will have to have you back sometime in the future, but maybe a different season. Thanks again for... More

Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed at this hotel. We traveled to pick up our son in Lake Placid who was training at the Olympic Training Center. The location is off the direct Main St. section around Mirror lake, but still very convenient to all the shops and restaurants. The property is newer and the rooms are clean... More

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Susan, I am so glad to hear everything worked out well. I remember your party quite clearly. I'll be sure to tell eric that you appreciated his help. Keep us posted on when you may be up next. Thanks! More

NY's Finger Lakes
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 13, 2014

This Courtyard is expensive (yes, it is a resort town) and definitely not up to the usual standard of Marriott. The rooms were comfortable but not in any way welcoming to the visitor. The courtyard at the Courtyard was a small space with a stone fireplace and a few uncomfortable chairs. We found out that the fireplace has never worked... More

Was this review helpful? Yes
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Keith, Let me first apologize. I'm sorry to hear that your stay didn't meet your expectations. I have checked with the maintenance staff regarding the fireplace in the courtyard. They are currently waiting on a couple parts to complete the project to UL Specifications. Without those components, we cannot operate the fireplace safely around our guests. We have placed... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

We stayed here the end of May. I found the place on groupon. I came with my sister and two kids. (Poor husband had to work). From the min we walked in we had a warm welcome. The room was very clean (I have OCD) the view was breathtaking. It was so nice to wake up in the morning and... More

Was this review helpful? Yes 2
jason b, Guest Relations Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear "Biz" I am excited to hear your stay went so well. It seems like the staff was spot on in their recommendations to you. Town has a lot to offer as far as activities. I hope you, your sister, and the kids were able to explore and have some fun while you were with us. Please do not hesitate... More

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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Phone Number:
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Marriott
Lake Placid Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lake Placid #6 Family Hotel in Lake Placid #9 Romantic Hotel in Lake Placid
Hotel Class
Number of rooms
96

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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