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Courtyard by Marriott Lake Placid

3.0 of 5 5920 Cascade Road, Lake Placid, NY 12946
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Certificate of Excellence 2014
Courtyard by Marriott Lake Placid
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Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
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354 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and two hiking friends stayed here in September. It's just outside the main strip so it's off the beaten path and we really weren't expecting it to be as nice as it was. We got good rates, but expected only clean and probably older. The place was much more than that. It was really quite beautiful, well appointed, very... More 

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Albany, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just stayed at the Courtyard in Lake Placid this past week. It was a very quiet time for the hotel (2 days before Thanksgiving), but we were so pleasantly surprised by our stay. The hotel's decor is Adirondack chic at its best. Our room was upgraded by the incredibly pleasant and accommodating front desk staff (Thank you, Trace!) to... More 

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Top Contributor
225 reviews 225 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We have stayed at his property many times since 2006 when it opened and it has had ups and downs. Right now it seems to be on the way up again. The staff was better trained than last visit . The lobby has been changed to the Marriott Courtyard "Bistro" concept which means no free coffee but it does have... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear ReddyBro, Thank you so much for taking the time to share your experience with our staff. We have made it a point to continually update our staff on brand standards as well as business practices on the property. We will be starting a room renovation in April, so you can look forward to a fresh new look in our... More 

Danville NH
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 31, 2014

Nice hotel just off the main drag with clean rooms and great service. We have stayed a number of times wile motorcycle touring and appreciate being able to park under the portico. Very quiet overall (exception being the AC units seem a bit noisy). The brewpub next door has an easy to reach choice for food and good beer/cocktails. We... More 

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Niagara Falls, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 16, 2014

Room was nice, clean. Typical Marriott. They've put in a bistro for quick food and coffee but it's not open for business 24 hours and there is no more coffee in the lobby, so be aware. One thing that was VERY ANNOYING, the room was very dark, they must have put 40 watt bulbs in all the lamps. You can't... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

tgof69, Thank you for writing a response regarding your most recent stay with us. I want to address some of your concerns. Our bistro is not open 24 hrs a day. We are open from 6:30am-10:30 am for breakfast and 5pm-10pm for bar and dinner service. We are not a full service hotel, so we do not keep hours as... More 

Manlius, New York, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 10, 2014

I like to stay at Marriott brands as you can always count on the quality. No exception here--Typical Marriott-- Clean, comfortable and good service. The hotel is just outside the village and while it is certainly walking distance it would be a bit if a hike. Check in was smooth, the room was as expected and a high floor per... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Rando_521, Thank you for taking the time to share your experience with our property. I apologize for the noise. That is something our staff tries to regulate to make sure every guest has a pleasant experience. I'll be sure to share this survey with the other managers. We look forward to you staying with us again. Please feel free... More 

Woodstock, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

This was a great hotel for the price. It is very close to the Main Street and was very quiet at night. Beds are comfortable and staff is friendly. It was great to have the Starbucks bistro in the lobby the only downfall is there is only one staff member working it and had to wait both mornings for my... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Barb T, Thank you for sending in a response about your recent stay. I'm glad you enjoyed the bistro. I will take what you said into consideration and try and make sure that next breakfast service that there is more staff on to better serve the guests at the hotel. The fireplace gas line is not "broken." The actual explanation... More 

North Palm Beach, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2014

No surprises here. Room is clean. Had a spacious suite. Beds comfortable. It's not within walking distance of the main strip, but in my opinion that's a plus because the main drag is choked with traffic, shops, restaurants. There is a corner convenience store within a 2 minute walk of the hotel where you can get snacks. Also a Starbucks... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Debbie C, Thank you for taking the time to write a response. I am happy you enjoyed your stay and appreciate the aspect that although we are not on the main strip, things here on the property are nice a quiet. The corner store is great. The staff here should be sponsored by them by now cause we eat lunches... More 

ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 1, 2014

Traveling thru the Adirondeck to tour fall foliage we decided to make a stop in Lake Placid. Of course there weren't any rooms available. Checked on the Courtyard, although it is off the beaten path, it was a great choice. Very clean and quite hotel. Our room was huge, and we loved the setup of both a sitting room with... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear ajd975, I am very happy to read your review and all of the nice things you said. The fireplace we do have to work on and will hopefully have that done soon. The coffee in the rooms is the complimentary ones now and in the lobby is starbucks. However, we are getting brand new kureg coffee makers for every... More 

Penfield, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2014

We arrived at this Courtyard for a 1 night stay on our way to Stowe, Vermont and were pleasantly surprised by how nice this hotel is from the exterior features to the interior decor of the lobby, pool, hallways and rooms. The staff was very pleasant as well. The food was very good. It is true that Courtyards don't include... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear jtisys, Thank you so much for taking the time to offer some feedback about our property. I am very happy to hear your stay went well. I'll be sure to share your review with our staff. I didn't catch your last name though, but when you are back please stop by the desk and say hello. Maybe next time... More 

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Additional Information about Courtyard by Marriott Lake Placid

Address: 5920 Cascade Road, Lake Placid, NY 12946
Location: United States > New York > Lake Placid
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Lake Placid 3*
Number of rooms: 96
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Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Courtyard Lake Placid
Lake Placid Marriott
Lake Placid Courtyard
Hotel Style:
#4 Business Hotel in Lake Placid
#6 Family Hotel in Lake Placid
#10 Romantic Hotel in Lake Placid

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