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Courtyard by Marriott Lake Placid

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5920 Cascade Road, Lake Placid, NY 12946
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Courtyard by Marriott Lake Placid
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Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
Courtyard by Marriott Lake Placid
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379 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ronks
Top Contributor
174 reviews 174 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff was very friendly and very helpful. The location was a quiet location. You didn't have a view of the lake but it was a very comfortable hotel. The pool had two jacuzzis and was very nice. The rooms were extremely comfortable and kept immaculate. I would definitely recommend this hotel!

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Port Deposit, Maryland
Top Contributor
51 reviews 51 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our room on the 4th floor was spacious and very comfortable and the bed was . We had been on the road all day and this was a great place to unwind. The lobby is very roomy and nicely designed. The hotel is just two minutes from downtown and 15 minutes from Saranac Lake. The staff was very friendly and... More 

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Ridgeway, Ontario
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, the room was clean, substantial and comfortable, and the staff was reasonably pleasant and professional. However, the hotel is one and a half miles away from downtown Lake Placid... and therefore inconvenient to walk to other restaurant choices. And you DEFINITELY want to go somewhere else for breakfast...which ISN'T included, by the way. I didn't know that... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Ian B, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Lake Placid. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience in... More 

Syracuse, New York
Top Contributor
231 reviews 231 reviews
65 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outside of downtown, clean , quiet ..doing renovation...breakfast in hectic,figure$10,per person, free parking.. All staff were very friendly....very modern mad men styling.. .Any room over $100 and Marriott should not have cracked ceramic tile in bath

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Plattsburgh, New York
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited Lake Placid for a Bar Mitzvah in April, and stayed at the Courtyard Marriott. My son and I were pleased with the room, the fact that there was a small fridge, and comfortable queen sized beds. The pool and the fitness center were a hit for both of us- a uniquely shaped pool with two mini "waterfalls" going... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Emily, Thank you very much for taking the time to provide us with some feedback about your stay with us. We are very happy to hear that your stay went well and that you enjoyed the amenities that are available on our property. Although we were a little constricted on the late checkout time, I was still happy that... More 

Cumming, GA
Top Contributor
223 reviews 223 reviews
96 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is by far the prettiest Courtyard I've ever stayed. The lobby looks like it belongs to a five star city hotel. Our room was very nice - comfortable bedding and new linens. We requested a feather free room, but the room hadn't been prepared. I flagged down a housekeeper in the hallway, and she was very gracious and fixed... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear RoadWarrior, The staff and I are very happy to hear that your recent stay was a pleasant one. Thank you for also acknowledging the new looks in our hotel. We have gone through all the fine details to update and maintain a nice look to our hotel. I will share your feedback with our head of housekeeping so that... More 

Pittsford, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last weekend and I was very impressed! The young man at the front desk was very friendly and helpful. The other staff, including housekeeping, were very pleasant and friendly, as well. The hotel room was spacious, clean and the beds were quite comfortable! The atmosphere in the hotel is perfect for a nice, cozy ADK... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Carrie, Thank you so much for taking the time to offer some feedback regarding our location. It is always nice and appreciated to hear back from our guests. I will certainly share your kind words with the rest of our staff. I hope you are excited to see the newly renovated rooms. The new look is quite nice and... More 

Cornwall, New York
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

Arrived Friday early evening. Front desk staff very friendly. Room was on the first floor, which was nice. Room #107 is close to lobby which is nice. Room had queen bed which was comfortable. Heat was a bit hard to regulate. Beautiful washroom. Very clean. Lobby is like a huge living room which we enjoyed playing "Texas Train " dominoes... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear Chantal, Thank you so much for sharing your experience at our property. We are happy to hear that your stay was comfortable. For future reference, we have undergone a renovation so all our rooms have a fresh new look that matches our lobby. I will address the issue with the coffee in the bistro with our food and beverage... More 

Rotterdam, New York
Top Contributor
59 reviews 59 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 13, 2015

Just spent one night at the Marriott. I was pleasantly surprise to find our room ready at 1200pm. The front desk gentleman was very friendly. Our housekeeper was in the hallway outside our room and she was very talkative and informative about the area. Keep in mind that there are a few restaurants in town which are not open all... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear longoverdue, Thank you for your kind words in your response to your stay at our property. It was unfortunate that you were not able to partake in some of the restaurants in the area. I would definitely recommend a stay with us during the summer season. All restaurants will be open and also there is a lot of activities... More 

Syracuse
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 12, 2015

This property was undergoing positive renovations while we were there from April 8-12. Luckily we were moved to a new unit on the 4th floor due to a particularly noisy group who moved in next door to us. Management handled it perfectly. The new unit was simply decorated in modern wallpaper, new carpet, new furniture, new sofa bed so the... More 

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jason b, Manager at Courtyard by Marriott Lake Placid, responded to this review

Dear skiskier, I was delighted to read your response to your recent stay with us. Thank you so very much for your kind words about Troy and Larry. I have already made copies of your review and showed them both. I will talk with our head of maintenance in regards to the chlorine levels in the pool. In very rare... More 

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