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The Whiteface Lodge

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7 Whiteface Inn Lane, Lake Placid, NY 12946
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20% off room rate
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1 room 1 guest
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666 Reviews from our TripAdvisor Community

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Traveler rating
    521
    92
    29
    15
    9
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264
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11
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (666)
  • Mar-May only
    (117)
  • Jun-Aug only
    (206)
  • Sep-Nov only
    (196)
  • Dec-Feb only
    (147)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Very average, especially for the cost. They advertise a lot of amenities but the pool was very crowded with limited staff. The maintenance in the room was subpar. Dirty bathtub ledge and drain not working properly. This is not premium resort, just average.

Was this review helpful? Yes 2
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for your feedback and I am sorry we failed in some areas to provide you with the luxurious resort experience that the vast majority of our guests enjoy. I hope you were able to enjoy some our oversized suites and other amenities in our Resort besides the pool, which can be crowed on hot summer days. Please... More 

Niskayuna, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Whiteface is the perfect relaxing getaway for families or couples. From the cookies in the lobby, heated bathroom floors, spa tub, fluffy robes, and breathtaking views, the lodge is always very inviting and makes it easy to unwind. For couples, a great restaurant and lounge area is right on premise, and lots of outdoor hot tubs. For families, a game... More 

Was this review helpful? Yes 2
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Welcome back and it is great to hear you had another terrific stay with us! We look forward to your next stay and appreciate all the small details that you take the time to notice and point out. It is the little things that add up and the people providing service that set our Lodge apart from others and... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful and the staff is great. It is excellent and the staff was very accommodating. They have an excellent shuttlebus them to their private beach club with every type of boat and watercraft. They have beautiful hiking trails all over.

Was this review helpful? Yes 2
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We are thrilled to hear that our dedicated hospitality associates were what you mentioned first when raving about your stay! We believe they are the finest group of Guest Service professionals around and they take great pride in reviews like this. Glad you had a chance to enjoy our private beach club and fleet of boats to get you... More 

south jersey
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just finished night 1of 6- felt compelled to review. I am having health issues and on a strict diet . I could not eat the buffet and spoke to the manager . She was caring and concerned and asked what I could eat - out came a beautiful and delicious plate made for me . She said every morning... More 

Was this review helpful? Yes 4
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, I am sorry to hear of the health issues but proud that our caring staff went above and beyond to accommodate you! Our large suites and beautiful private beach club, on Lake Placid, are really just the icing on top of the cake that is our guest. I trust the rest of the stay was more of the same,... More 

Syracuse, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 7 stayed in a Grand Lodge. Every aspect of the lodge felt well thought out. Since we do have a large group having a washer/dryer unit right in the room was great. The kitchen/dining area was pretty well stocked if you wanted to serve meals right in the room. There was a screened in porch with a... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

stayed three nights, suite was cozy when it was rainy and cool and open when it was warm and humid. Gorgeous grounds with nice little hiking trail. Shuttle to lake/ boating activities was fine but flight disappointment not to be able to just get there- and communication about when and if the facility was open was at times unclear .... More 

Was this review helpful? Yes 1
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are from Florida and all we talk about is going back next summer. To be honest, given the safe environment for children, it is more bang for your buck in the winter because being cooped up there would be a good thing. I like getting outdoors, but if you are looking for a luxury mountain style resort to lounge... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: one of the best (architecture, features, surroundings) hotels we have been to. This is the ultimate lodge made mostly of wood and, if you are like us, born in Europe, will remind you of the quintessential European mountain chateau. The hotel is well adorned with nice paintings, the rooms are large and nicely furnished, the cleaning services are almost... More 

Was this review helpful? Yes 5
West Chester, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We loved this lodge. It had everything we wanted for a great family trip and the service was fantastic. The Lake Placid area is great for hiking, water sports, and a nice little town for dinner. The lodge itself has a lot of character and is a unique place to stay. The atmosphere at the lodge is wonderful and we... More 

Was this review helpful? Yes 1
New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a 3 bedroom suite and it was spectacular. Very well furnished and all the amenities you could ask for. Although the lodge is not actually located on Lake Placid and therefore does not offer any views other than trees, they do offer access to their lakeside canoe club. The canoe club was top notch; towels, lounge chairs,... More 

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Hotel Review Summarization

What travelers say

  • Game room(12)
  • Breakfast buffet(5)
  • Canoe club(5)
  • Chocolate chip cookies(3)
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Amenities (94)
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Deluxe One Bedroom Suite (81)
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Grand Lodge Suite (Three Bedroom) (121)
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Indoor Hot Tub (3)
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Indoor Pool (5)
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Junior One Bedroom Suite (76)
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Outdoor Hot Tubs (5)
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Outdoor Pool (22)
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Presidential Suite (Four Bedroom) (184)
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Superior One Bedroom Suite (69)
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The Hotel (78)
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Two Bedroom Suite (93)

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Hotel & grounds (17)
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