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The Whiteface Lodge

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7 Whiteface Inn Lane, Lake Placid, NY 12946
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The Whiteface Lodge
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The Whiteface Lodge
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627 reviews from our community

Traveler rating
    491
    87
    25
    15
    9
See reviews for
244
256
4
11
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (627)
  • Mar-May only
    (114)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (196)
  • Dec-Feb only
    (147)
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MTLISLAND
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed in an Incredible two-storey three bedroom suite during the month of February. The rooms were large and comfortable with a nice kitchen, fireplace and a big balcony. The property has a great restaurant. The buffet breakfast was included in our room rate and was very good. The resort has a nice skating area and the kids loved it.... More 

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Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We spent 3 nights at Whiteface Lodge in Lake Placid and enjoyed every minute. The staff was exceptionally helpful and friendly. We enjoyed dining in both the Kanu dining room and Kanu Lodge. The food and drinks were fantastic. The suite was very comfortable and spotless. The view from every window and balcony was breathtaking. My only disappointment was that... More 

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Hamilton, Ontario
1 review
5 of 5 stars Reviewed 2 weeks ago

We spent two nights at Whiteface Lodge in Lake Placid and it was excellent -- it is a beautiful lodge -- the food was delicious, the room was gorgeous with a view of Whiteface Mountain and the staff were very friendly and helpful. I would highly recommend it. We were fortunate in that we were there in the off-season (end... More 

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Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a wonderful 3 night stay. Everything was perfect, staff was very friendly. Kids enjoyed all the amenities. We could really not find a fault. Only improvement my family could identify came from my six year old whom wished they rotated the complimentary cookie flavors. Would live to return.

Was this review helpful? Yes
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, It is great to hear you had an excellent stay. The short but sweet review your provided sums up what we strive for everyday which is seamless, genuine and friendly hospitality. We hope you come back soon and let the 6 year old know around most holidays we do add additional cookie types with the afternoon "Tea and Treats".... More 

Dover, Massachusetts
Top Contributor
75 reviews 75 reviews
58 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Whiteface mid April, just after their annual two week shutdown. It was remarkable that this place was right off the main road but felt miles from anywhere. Arrival and check-in were a breeze after a five hour car ride. The complementary valet whisked the car away and got our bags to our room. The front desk was... More 

Was this review helpful? Yes 1
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We appreciate the detailed and helpful review you provided. It sounds like everything was terrific, with all issues related to bed aside. We hope you will come back soon and the one, well hidden, spot that mentioned "all suites feature king beds" has been corrected, 88 out of 94 do have Kings. Thank you again and we will have... More 

Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2015

My husband and I came here recently for a weekend getaway and had a wonderful experience. We loved everything about this hotel. We took advantage of the spa, movies, ice cream parlor, pool, restaurant and bar and have nothing but the highest praises for all of it. We especially loved that the outside pool is heated enough where we could... More 

Was this review helpful? Yes 2
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for being our guest and the kind review. The resort has great amenities but it is the great people that we think set it apart! Glad to see you agree and we hope to see you again soon for your next trip. Warm regards More 

Loudonville, New York
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

If you are looking for a great escape, try the Whiteface Lodge in Lake Placid. The lodge's Adirondack decor is elegant, yet homey. The amenities are excellent. Indoor and outdoor swimming pool. A great fireplace in the lodge. Wonderful rooms. A little pricey. Keep an eye on specials. Perfect place for a relaxing, romantic getaway. Going back in May again... More 

Was this review helpful? Yes 1
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the kind remarks and we look forward to your next visit in May! I am thrilled that you enjoy all our amenities and the luxury, comfortable, Residence feel of each of our Suites (we only have suites at the lodge). Also keep looking for our specials, you can sign up for our mailing list on our... More 

Springfield, Massachusetts
Top Contributor
68 reviews 68 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 24, 2015

This place is ridiculously customer focused. They aim to make you feel special, and comfortable. And they succeed. And not only is the hospitality great, the property itself is fantastic. Rustic, comfortable, and everything you need.

Was this review helpful? Yes 1
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you so much for the kind words regarding the "Guest First" philosophy and approach that each and every hospitality professional practices here! I will share your thoughts with the team, as they take great pride in making every guest feel special and personally taken care of. We hope to see you again soon. Warm regards More 

Toronto, Canada
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

My family and I (two sons under 10) stayed at the Whiteface lodge for 4 nights this week and found it to be excellent in most ways. The lodge itself is beautiful, cozy and inviting, and the valet and front desk were warm and helpful. The room was comfortable and cozy, and nicely decorated with a beautiful view. One of... More 

Was this review helpful? Yes 4
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, Thank you for the great feedback and I am glad you found our Resort to be a great place for families with all the amenities we offer. I assure you that owners, owner rentals and resort guests are all valued equally. We hope to see you again soon.. Best wishes More 

Cape Cod
Top Contributor
54 reviews 54 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 20, 2015

We spent a fabulous weekend at the hotel for a wedding, which was held there. I had called the hotel earlier in the week to tell them that we would be arriving very early, and our room was ready for us when we arrived. We had booked a three bedroom suite, and it was gorgeous! It had a nice little... More 

Was this review helpful? Yes
Chris P, General Manager at The Whiteface Lodge, responded to this review

Hello, We appreciate the great description of our luxurious 3 Bedrooms Suites and what many don't know is we are the only all-Suite hotel in the Adirondacks. That means even the 1 Bedroom Suites have almost everything you described. The pool, guest service, food and overall experience you had is terrific to hear but what is even better is that... More 

Hotel Review Summarization

What travelers say

  • Game room(12)
  • Breakfast buffet(5)
  • Canoe club(5)
  • Chocolate chip cookies(3)
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