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Swiss Acres Inn


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1970 Saranac Ave, Lake Placid, NY 12946
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Traveler Reviews

51% Recommend
3.0 of 5 stars 48 reviews
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All (48)
Business (0)
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3 of 5 stars
Luv2VacationNY 3 contributions
Upstate New York
Jun 18, 2009 | Trip type: Family

We chose Swiss Acres because it was the cheapest place that we could find that still included breakfast and had a pool. My 2 children and I stayed in a standard hotel room (on the front near the lobby) for 1 night. The room was clean, but the chair and the rug could certainly stand replacing. The kids enjoyed the... more

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4 of 5 stars
dsantesteban 1 contribution
Toronto, Ontario
Apr 12, 2009 | Trip type: Family

This hotel was exactly what I wanted. It was a good place to stay for the night, then leave for the day. The rooms were clean and the beds were comfortable. The hotel was about 5 minutes (by car) from Lake Placid, and close to a McDonalds. The breakfast was delicious, but inconsistent; sometimes it would open at or even... more

Rude Staff
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1 of 5 stars
themadbadger 1 contribution
ny
Mar 23, 2009

I am a local in Lake Placid, and although I had gotten bad reviews for Swiss Acres' restaurant -The Dinner Bell I decided I might decide for myself. I called up to the Inn and I got the manager named Shanna. I asked their hours and she rudely told me they were not serving dinner and she proceeded to tell... more

Management response from
shannaswem, General Manager

Dear Guest, My name is Shanna Swem. I am the General Manager at Swiss Acres Inn. I have read your review of our property. I must tell you how VERY SORRY I am. I never have any intention of making a guest think that we do not care about answering their questions in a full and respectful manner. I unfortunately...

Horrible!!
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1 of 5 stars
sabbyp0792 1 contribution
manchester nh
Jan 12, 2009 | Trip type: Friends getaway
0/1 found this review helpful

We stayed at this hotel a year ago and the experience was wonderful so we re-booked the hotel again this year and there was no comparison. We did not have too many problems with the staff except that we stayed there for four days and no one cleaned our rooms. We had to go to the storage closet ourselves for... more

BAD, BAD...
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1 of 5 stars
ZoegirlCO 1 contribution
Gunnison, CO
Nov 13, 2008 | Trip type: Solo travel

I have stayed at MANY hotels and cabins in Lake Placid, but this has so far been the worst. The heater was so loud I couldn't sleep, there was damage on the ceiling in the bathroom, the tub had that black mold stuff, the food was terrible and pricey, and there was NOT wireless internet in my room as advertised... more

So-So
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2 of 5 stars
Soleema 1 contribution
Roseville, MN
Oct 18, 2008 | Trip type: Friends getaway

The room was clean and reasonably sized. Check-in was slow, but the clerk did get us in a room with two beds although our reservation was for one (same price). Pretty good location, but a bit noisy with traffic. We stayed two nights, and the maid failed to make our beds after the first night. Big problem was the Lobby... more

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5 of 5 stars
traveler1089 1 contribution
New York
Oct 17, 2008 | Trip type: Couples

We stayed at the Swiss Acres in for one night and truly enjoyed it. It is slight off the main area but closely located to so much. We did not expect much given the affordable prices and were pleasantly suprised to the friendliness of staff and cleanliness of the room. The value was great and included breakfast in the morning.... more

Struck Out
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2 of 5 stars
Dewbaum 4 contributions
Atlanta
Sep 30, 2008 | Trip type: Couples

This place is definitely "charming" in an European kind of way. Our room did have a kitchenette and fridge and a nice view of the mountains. When I book an inexpensive hotel/motel I really only look for three things: cleanliness, hot shower, and comfortable mattress. The room was clean and had plenty of towels but the mattress was totally beat.... more

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3 of 5 stars
ladyhawk14624 1 contribution
Rochester, New York
Sep 29, 2008 | Trip type: Couples

Swiss Acres is a fairly cute motel. The price was amazing; we feel we received good value for our money. That being said, the room was small! The ad said queen size bed but I'm sure it was more like a full size bed. There was also a twin bed in the room. The room had a dresser, desk and... more

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3 of 5 stars
keslacye 2 contributions
Detroit, MI
Aug 31, 2008 | Trip type: Couples

My husband and I stayed at Swiss Acres for one night along the course of a road trip. This place was probably the cheapest hotel we stayed at, and I think we got what we payed for (just under $100). The lobby is adjacent to the restaurant where you get a complementary breakfast. I don't know if it backs up... more

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Swiss Acres Inn Address

1970 Saranac Ave, Lake Placid, NY 12946
Lake Placid Hotels Swiss Acres Inn
3.0/5.0
48