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High Peaks Resort

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2384 Saranac Ave, Lake Placid, NY 12946
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High Peaks Resort
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High Peaks Resort
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766 reviews from our community

Traveler rating
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    70
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manahawkin, NJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We traveled to Lake Placid during St Patricks' week, for skiing at Whiteface mountaiin, and also for relaxation. We were delightfully surprised when we got to the High Peaks resort. The check-in process was fast, and everything about the hotel was explained to us. We booked the Waterfront King room, and it was so wonderful. It is separate from the... More 

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HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear cmdandmpd, Thank you very much for your fantastic review of High Peaks Resort on TripAdvisor - It is always nice to hear about a "new repeat guest" and we're happy that you will be returning. The Waterfront Collection of rooms where you stayed are fantastic in the winter for all the reasons you mentioned - as well as summer... More 

Springville, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

We struck out on our own for this vacation. All the employees at High Peaks Resort and Lake House were so very helpful with being local to the area with tips and suggestions. Everything was outstanding! The properties were centrally located within walking distance of all the shopping, sights and activities. The food at Dancing Bears Restaurant was delicious.

Was this review helpful? Yes 1
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Fburgard, Thank you very much for the outstanding review of your High Peaks Resort experience with the TripAdvisor community. I am always thrilled to read about outstanding guest service experiences, and I will be sure to share your comments with the whole team. We look forward to welcoming you again very soon! With kindest regards, Matthew Wheeler General Manager More 

Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed in room 708 in the lake view suites. The rooms are built into the side of a small ridge/cliff overlooking Mirror Lake. The only negative to our stay was that we had ants in our room. From speaking to staff, this is expected for the time of year and since the hotel is "underground", the rooms are more susceptible... More 

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HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Srj55 - Thank you very much for sharing your experience at High Peaks Resort with the tripAdvisor community. I am glad you enjoyed the service and the view from our Waterfront Collection, and apologize that you experienced ants in your room - while a natural part of spring, we do work closely with our pest control company to minimize... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Busy weekend with a few glitches but overall amazing experience. Service at hotel was impeccable. Room was beautiful and so clean. I enjoy the overall atmosphere of this beautiful hotel. Thank you to all the staff that really seem to love their jobs.

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HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Rebecca B, Thank you so much for taking the time to praise the team at High Peaks Resort! I love reading or hearing from guests about wonderful service experiences that have been experienced, and I will be sure to share yours with the whole team. I apologize for the "glitches" and am happy to discuss more with you if... More 

Utica, New York
1 review
5 of 5 stars Reviewed 1 week ago

this hotel has the most amazing staff. Very personable and they make it their mission to give you a great experience. The staff from the check in to the servers in the bar and the restaurant were amazing.

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HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Bernie2812, Thank you very much for your wonderful compliments about the service you experienced at High Peaks Resort. I will be sharing your comments with the whole team! I hope that you will visit again during the summer season, and, in the meantime have a wonderful spring. All the best, Matthew Wheeler General Manager More 

Preston, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

High peaks was a pleasant surprise with friendly employees and was a very clean facility. It has great amenities including a gym, spa and restaurant. It is dog friendly and located in a very convenient area of Lake Placid.

Was this review helpful? Yes
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Ctdoyles, Thank you very much for taking the time to review High Peaks Resort with the TripAdvisor community. I'm glad to hear that you enjoyed our resort and service and hope that we have the opportunity to welcome you back during the warm season! With Kindest Regards, Matthew Wheeler More 

1 review
1 of 5 stars Reviewed 1 week ago

We stayed over a Saturday and Sunday and a hockey team stayed the same weekend. The hockey team decided to party all night and the management refused to make them quiet down. It got so bad that we had to call the police. I would not recommend for anyone to stay at this resort.

Was this review helpful? Yes
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Ben D, If you would like to discuss your stay further, please phone me directly at the hotel. I apologize for any disruption you experienced, and look forward to resolving the matter. Matthew Wheeler General Manager More 

Pequannock, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Awesome views of mirror lake and close to main st lake placid. Ten miles from great skiing at whiteface. Walking distance to the bars and restaurants. Great family vacation. I would recommend also for couples and groups of singles. It was fun in the winter. I would like to come back in the summer too! The room service coffee was... More 

Was this review helpful? Yes
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Sodevine 11, Thank you very much for taking the time to write about your High Peaks Resort Experience on TripAdvisor. I'm glad to hear that you enjoyed your Waterfront room - they are fantastic for their privacy and views during the winter! My team and I look forward to welcoming you back on your next visit. All the best,... More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Always a pleasure to stay at the High Peaks. Perfect location and friendly staff. Exceptional lobby with fireplace and wonderful to sit and read a book or have a hot chocolate and cookie (supplied by the hotel). Great restaurants nearby (Dancing Bear, Smoke Signals, Breakfast Club.....) and The Palace movie theatre. Will return in the summertime.

Was this review helpful? Yes
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Karen F, Thank you very much for taking the time to share your experiences at High Peaks Resort with the TripAdvisor community. I am happy to hear that you will be returning next summer, and I hope to have the opportunity to meet you then. In the meantime, I will be sure to share your great review with my... More 

Montclair, NJ
Top Contributor
137 reviews 137 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel two weeks ago for my son's hockey tournament. It was a very nice hotel and the service was very good. The staff at reception was very helpful. The rooms were nice and clean and the bathrooms were very nicely appointed with a lodge feel to the. I could not give it an excellent rating though because... More 

Was this review helpful? Yes
HighPeaksResort, General Manager at High Peaks Resort, responded to this review

Dear Aswierk, Many thanks for taking the time to write about your stay at High Peaks Resort on TripAdvisor. I am very happy to hear that you enjoyed our property and high level of service. I apologize that we were unable to guarantee a last-minute reservation for a large group in Dancing Bears and offer the suggestion that we would... More 

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