We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 Cilaos hotels

Hotel Le Cilaos

3.0 of 5 Hotel   |   40E, Chemin des Trois Mares, Cilaos 97413, Reunion Island
Hotel amenities
Save Saved
You added Hotel Le Cilaos to your Saves list
Hotel Le Cilaos
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #7 of 8 hotels in Cilaos
A recent review
3 of 5 stars Reviewed September 30, 2013
NickDLuanda_Angola Luanda, Angola
  • Overview
  • Reviews (123)
  • Photos (148)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (2)
  • Location
  • More
Write a Review

123 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ocean Grove, Australia
Top Contributor
57 reviews 57 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 9, 2014

Hotel Le Cilaos is a difficult to find establishment on the edge of Cilaos - about 10 minutes walk from the town centre. The public areas of the hotel are appealing, but it is badly let down in other ways. Despite some language and communications hiccups, the staff were friendly and helpful, although there was neither an elevator nor porter... More

Was this review helpful? Yes 3
Richard L, Directeur général at Hotel Le Cilaos, responded to this review

Dear Sir We are very thankful that you took a time to express yourself and told us what was wrong during you stage at Le Cilaos. Nevertheless, we have noted that you appreciated : the lounge where is the old fireplace, the staff who were very friendly and helpful, the restaurant who produced good food and the large bedroom. For... More

Luanda, Angola
Top Contributor
59 reviews 59 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed September 30, 2013

This hotel sums up the ying and yang of trying to write hotel reviews...for some the location of the hotel on the edge of the town is a real drag, for us it was great and we liked it. For some, the breakfast was merely OK, for us we thought it was very good. Soem think the pool area is... More

Was this review helpful? Yes 1
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2013

If you expect a 4star service you will b disappointed. Everybody is very helpful but it just doesn't fit with a 4star service. No help with the baggages (no elevator too), the rooms have very noisy minibars and are somehow sterile. Spa services are either not available (massages) or quite expensive. One final tip: don't go to the restaurant, you... More

Was this review helpful? Yes 1
London, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2013

Maybe because it has had a re branding (now Les Cilaos) I thought this hotel was good value for the price. Remembering that Reunion has mainland France economics I'm not sure what other travellers were expecting for their money. The room was large and clean, as was the bathroom, the view from our balcony was great. Staff were pleasant, helpful... More

Was this review helpful? Yes
Brighton, United Kingdom
Top Contributor
96 reviews 96 reviews
41 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed May 12, 2013

While we were in Cilaos we stayed both in the Vieux Cep and the Chenets so this report can be read together with the other. Overall we are more likely to return to the Vieux Cep, maybe trying to get a bigger room. The Chenets This hotel is a little way out of the town but in easy reach of... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 17, 2012

Set on a hillside on the perimeter of town, the front rooms have beautiful views over the town and to the mountains. I suppose the back rooms just look at the hill ! It's fairly modern and clean, but basic. No lift. Restaurant huge but empty (not a good sign, but it was off-season) and a bit pricey. Pool tucked... More

Was this review helpful? Yes
East Anglia
Top Contributor
72 reviews 72 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 24, 2012

The drive to Cilaos is an experience in itself. The hotel caters largely for the German tourist market and when we arrived it was low season and only 3 rooms were booked. Because of this the restaurant was closed and we had to walk into the town for dinner. No real problem with that but the walk back was through... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 12, 2011 via mobile

After 40 minutes of very dangerous driving in the mountain, we arrived in the city, no signs to indicate the hotel. On honeymoon, the hotel booked a twin bedroom. Luckily, they gave another one. The bathroom was full of dumb, the bed was noisy,... The sauna can take only 2 persons, be prepared for queueing. The restaurant was extremely expensive... More

Was this review helpful? Yes 1
Leuven, Belgium
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed May 4, 2008

We planned to stay two nights at hotel Les Chenets in Cilaos, but left after one. The hotel is probably the best you can get in Cilaos and maybe was a good hotel once, but is nowadays far from good. The hotel has a superb location and could be a really wonderful hotel if they would just put an effort... More

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage Hotel Le Cilaos, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Le Cilaos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Le Cilaos

Address: 40E, Chemin des Trois Mares, Cilaos 97413, Reunion Island
Location: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Le Cilaos 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Booking.com, HostelBookers and BookingOdigeoWL so you can book your Hotel Le Cilaos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Le Cilaos Reunion Island

148 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (32)
View from room (1)
Room/suite (6)
Dining (5)
Hotel & grounds (1)
Other (19)

Management photos: Courtesy of the property manager

All management photos (117)
Pool/beach area (1)
Room/suite (5)
Dining (12)
Hotel & grounds (15)
Other (84)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Cilaos with
any amenities


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our creole-style establishment is the ideal place to rest and relax, and fully appreciate everything "Le Cirque de Cilaos" has to offer. The lounge, the bar, the rooms, the restaurant, the spa, offers you the best way to appreciate your stay, even for holidays or for business. Welcome in the heart of "Le Cirque de Cilaos, welcome to Cilaos, welcome at home. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Le Cilaos and other travelers.
1 question
Ask a question
Questions? Get answers from Hotel Le Cilaos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer