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Hotel Le Cilaos

40E, Chemin des Trois Mares, Cilaos 97413, Reunion Island
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Hotel Le Cilaos
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Ranked #8 of 9 Hotels in Cilaos
A recent review
4 of 5 stars reviewed 2 weeks ago
Poppy2k London, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Level Contributor
85 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here, just on the edge of town, roughly a 10 minute walk in. The rooms were extremely comfortable & spotlessly clean,housekeeping do a fantastic job here. Food, was not great.. Luke warm & a let down, especially breakfast which kept running out of food & even coffee. I loved the rustic charm of the hotel... More 

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Zurich
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 29, 2015

- Staff at this hotel are exceptionally friendly and welcoming - Great Dinner/Breakfast room - to stay a while - lovely little spa area (bio sauna only, max 50 degree + steam bath) - food not specacular but nice and served in a "home-made" way. - location of hotel is awesome as you can see the wonderful panorama view. -... More 

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Edinburgh
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 29, 2014

After several days trekking in the mountains this hotel provided a most luxurious base for us. It has lovely cotton sheets, baths in each room, fabulous views to the mountains. It us about 15 minutes walk from the centre of town.

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Port Louis District
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

I spent a lovely week end of August on the chill mountains of Cilaos with friends, good hotel, nice welcome, good room, good service as well as a warm corner at the bar. Staffs were very helpful, if you want to have a remote vacation far from the city noise that would be the place for one to resource himself.... More 

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Ocean Grove, Australia
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed July 9, 2014

Hotel Le Cilaos is a difficult to find establishment on the edge of Cilaos - about 10 minutes walk from the town centre. The public areas of the hotel are appealing, but it is badly let down in other ways. Despite some language and communications hiccups, the staff were friendly and helpful, although there was neither an elevator nor porter... More 

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Richard L, Directeur général at Hotel Le Cilaos, responded to this review

Dear Sir We are very thankful that you took a time to express yourself and told us what was wrong during you stage at Le Cilaos. Nevertheless, we have noted that you appreciated : the lounge where is the old fireplace, the staff who were very friendly and helpful, the restaurant who produced good food and the large bedroom. For... More 

Travelers are raving about these Cilaos hotels

Pointe Noire, Republic of the Congo
Level Contributor
59 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed September 30, 2013

This hotel sums up the ying and yang of trying to write hotel reviews...for some the location of the hotel on the edge of the town is a real drag, for us it was great and we liked it. For some, the breakfast was merely OK, for us we thought it was very good. Soem think the pool area is... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 31, 2013

If you expect a 4star service you will b disappointed. Everybody is very helpful but it just doesn't fit with a 4star service. No help with the baggages (no elevator too), the rooms have very noisy minibars and are somehow sterile. Spa services are either not available (massages) or quite expensive. One final tip: don't go to the restaurant, you... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 9, 2013

Maybe because it has had a re branding (now Les Cilaos) I thought this hotel was good value for the price. Remembering that Reunion has mainland France economics I'm not sure what other travellers were expecting for their money. The room was large and clean, as was the bathroom, the view from our balcony was great. Staff were pleasant, helpful... More 

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Brighton, United Kingdom
Level Contributor
131 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed May 12, 2013

While we were in Cilaos we stayed both in the Vieux Cep and the Chenets so this report can be read together with the other. Overall we are more likely to return to the Vieux Cep, maybe trying to get a bigger room. The Chenets This hotel is a little way out of the town but in easy reach of... More 

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Melbourne, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 17, 2012

Set on a hillside on the perimeter of town, the front rooms have beautiful views over the town and to the mountains. I suppose the back rooms just look at the hill ! It's fairly modern and clean, but basic. No lift. Restaurant huge but empty (not a good sign, but it was off-season) and a bit pricey. Pool tucked... More 

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