We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Gambia Hotel Resort & Spa

4.5 of 5 AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Gambia Hotel Resort & Spa
Professional photos View all
Browse nearby
Sheraton Gambia Hotel Resort & Spa
Write a Review

700 reviews from our community

Traveler rating
    189
    260
    142
    61
    48
See reviews for
87
429
25
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (700)
  • Mar-May only
    (202)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (294)
All months
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

My hubby took me to The Gambia on a surprise trip and we stayed at the Sheraton Hotel and Spa resort for 7 nights to celebrate my 40th birthday! So this was a wonderful winter heat treat. We stayed a fews days ahead of the main November tourist season and also in the middle of the Ebola crisis so the... More 

Was this review helpful? Yes
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so for your positive and encouraging comments. Truely your comments are very useful to us and The Gambia as a destination. Best regards Sheraton Gambia Team More 

Dunstable
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff are so helpful, friendly and cheerful. We had a good size ground floor room overlooking the sea. Rather noisy aircon otherwise fine apart from the lighting which was very low so you struggled to read after dark. As the hotel was very quiet the food wasn't refreshed that often and so when placed on a cold plate it... More 

Was this review helpful? Yes 1
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much, your comments are very much appreciated. Best regards Sheraton Gambia. More 

Banjul, Gambia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were celebrating our birthday (me and my wife share the same date) and had checked in for two nights ...On the birthday - 7.30am - the room service brought in a lovely chocolate cake for us- what a way to start our special day! I had planned a surprise party for my wife - Golden celebration with friends. Had... More 

Was this review helpful? Yes 2
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, thank you for your kind words - much appreciated! Regards Sheraton Gambia Hotel Resort & spa More 

Spring Hill, Florida
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic stay in a awesome location on the beach. Room was excellent. Every meal I ate at the hotel was perfect! The staff was awesome and you couldn't ask for a better experience! If you are going to The Gambia, then a stay here is a must. Just like that!

Was this review helpful? Yes 1
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much, your comments are very much appreciated. We look forward to see you soon. Best regards Sheraton Team More 

Dartford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 16, 2014

This is our second trip to the Gambia this year. We have now stayed at The Sheraton three times. We are supporting a nursery school in Brufut so to stay at The Sheraton is convenient but we also love the hotel and all the staff. They cannot do enough for you. Every day a welcoming smile. Cant wait to go... More 

Was this review helpful? Yes 1
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for your possitve comments about the hotel and The Gambia. Your comments are really apprecaited. Best regards Famara Gassama More 

Emeryville, California
Contributor
20 reviews 20 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2014

The Sheraton Gambia was built as dramatic statement for an African Union conference. Now operated at the Sheraton Gambia it is among the best in The Gambia (along with Sandele and the Coco Ocean and Ngala Lodge.) It is a truly beautifully designed hotel, a cross between a modern take on Zuni and Moorish architecture. The beach is virtually private,... More 

Was this review helpful? Yes 2
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, thanks for your kind words, much appreciated. Best Regards Sheraton Gambia Hotel. More 

Liverpool, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2014

This was our visit to The Gambia and it certainly will not be our last. We booked this holiday pretty much last minute and we did have certain apprehensions all of which were unfounded. As previous reviewers stated it is necessary to keep an open mind and you will not be dissapointed. The location of the hotel is absolutely beautiful,... More 

Was this review helpful? Yes 3
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, thanks for your kind words, much appreciated. Best Regards Sheraton Gambia Hotel. More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 23, 2014

We had money and an iPhone stolen from our room and the hotel cared 0. Nice food some nice staff but some staff attempted to get my home address and was basically trying to get a visa. The grounds needed work the air con leaked one night we couldn't get into out room for 45 minutes. I read the reviews... More 

Was this review helpful? Yes 7
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, We acknowledge receipt of your remarks and we are in close contact with you. Best regards Famara Gassama More 

Bishops Stortford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2014

We have visited Gambia in October 2012/13 staying at the Sheraton on both occasions. The location is stunning and the layout of the hotel spacious. We book upgraded rooms and on both occassions have been delighted with our rooms. Clean quiet and ample size. The gardens are landscaped well with stunning artwork by a local talented artist. The staff are... More 

Was this review helpful? Yes 2
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for the positve feedback and commments about the hotel, staff and The Gambia as destination. We do really appreciate your feedbacks and comments about the property and the service we offer. Once again thank you so much and we look forward to accommodate you on your next visit to The Gambia. Best regards Famara... More 

Oxford UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2014

It has taken me a long time to sit down and write this review. We stayed at the Sheraton Gambia end of February beginning of March. It was a long awaited break. The place was wonderful the food amazing. The staff very friendly. The only down side is the rooms. They are so dated and could do we with redecorating.... More 

Was this review helpful? Yes 5
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for those positve and encouraging comments. The Management is doing everything possible to resolve those issues. While looking forward to your next stay with us, we remain at your entire service. Best Regards Famara Gassama More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Gambia Hotel Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Gambia Hotel Resort & Spa

Address: AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Location: Gambia > Banjul Division > Serekunda
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Gambia Hotel Resort & Spa 4.5*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Despegar.com, Travelocity, Odigeo and Tingo so you can book your Sheraton Gambia Hotel Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Gambia Hotel Serekunda
Sheraton Gambia Hotel Resort And Spa
Sheraton Serekunda
Serekunda Sheraton
Sheraton Gambia Hotel Resort & Spa Serekunda

479 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (455)
Viewed
Pool/beach area (110)
Viewed
View from room (31)
Viewed
Hotel & grounds (122)
Viewed
Room/suite (58)
Viewed
Bathroom (4)
Viewed
1:22
Videos (1)
Viewed
Dining (36)
Viewed
Business center/function rooms (1)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (3)
Viewed
Room/suite (7)
Viewed
Family/play areas (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay