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All 7 Serekunda hotels

Sheraton Gambia Hotel Resort & Spa

4.5 of 5 Hotel   |   AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
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Sheraton Gambia Hotel Resort & Spa
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Ranked #3 of 7 hotels in Serekunda
A recent review
5 of 5 stars reviewed 2 days ago
toby k London, United Kingdom
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662 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our family went for a half term weeks break at Sheraton Hotel. We had a great time, wonderful weather, a great hotel that more than enough catered for our needs. Our choice of the Sheraton was mostly based on pictures of the beach, and of course some reviews. After walking up the beach towards the Senegambia Hotel I think we... More

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Amersham, United Kingdom
Top Contributor
55 reviews 55 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

One of the Thomas Cook staff at the airport asked us if we had been before and we said this is our sixth visit, she said "well you have passed the Marmite test then" and this seems to be very true. Either you love the place or you loath we obviously love it. I am pleased to see that the... More

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SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, we really value our very loyal custumers and so good to read that this is your sixth visit to our hotel. Wonderfull to read that Mariama looked after you very well - but no, you may not take her with you; we need her here! We have noted your comments with regard to the dim lighting in the... More

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was the most relaxing trip I have ever been on. The rooms are great, the staff are friendly and hardworking and the resort and everything around it is great. Food was also nice as well. The only bad thing was the pool was cold and it was a lot of walking for a hotel apart from that would come... More

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SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, another 5 star rating! We are getting used to it. We will keep working hard to keep it like this. Thank you and hope to see you again soon! Regards, Tom van Tuijl Executive Assistant Manager Sheraton Gambia Hotel Resort and Spa More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this hotel for 2 weeks for my 50th birthday. We were advised to have all our injections including "Yellow Fever" .We also took malaria tablets. We found many of the other guests we spoke to did not bother,. We flew with Thomas Cook. NEVER AGAIN. It was like a cattle market. The weather was fantastic. We stayed... More

Was this review helpful? Yes 2
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, our associates work hard every day and we are happy to read that you noticed it! We are happy that you and your husband had a great time with us - that is exactly what we aim for every day. Best Regards, Tom van Tuijl Executive Assistant Manager Sheraton Gambia Resort and Spa More

Whiteley, United Kingdom
Top Contributor
97 reviews 97 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a conference and as a conference venue its excellent. Location by the beach is great and bar well stocked! Service, check-in etc was also excellent. Only disappointment were the rooms which were pretty basic, poor Wifi signal etc. However, on balance, not bad!

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SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, good to read that we met your expectations with regards to the check-in the well stocked bar and the service. Hope to see you again soon in our hotel! Best Regards, Tom van Tuijl Executive Assistant Manager Sheraton Gambia Resort and Spa More

Epsom, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Have just returned from The Gambia Sheraton hotel & spa after spending two weeks in the glorious sunshine. The weather was fantastic, clear blue skies everyday with minimal cloud if any. It was certainly a lovely break to have a the beginning of the year, especially for the weather. The staff were absolutely lovely, nothing was too much trouble. We... More

Was this review helpful? Yes 3
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, we have read your feedback about your last stay with us. Your positive words about the weather, the smiles on our faces, the cleanliness of the room, the breakfast and the amenities are well received. We have also taken note of your constructive comments with regards to the variety in food and the service at the bar -... More

uk
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a lovely 10 nights at the Sheraton. The weather during the day was wonderful. However, the temperature did drop during the evening due to the winds coming in from the Atlantic. The management were a visible presence and made the right call to move the evening meal indoors after our first 2 evenings, as the... More

Was this review helpful? Yes 3
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guests, we were happy to read that you noticed the "visible presence from management" We truly belive that if we get close to our guests, our guests will notice this and appreciate it. Also the "oozes with smiles from all the staff and I mean ALL the staff" comment is very much appreciated. Your mention about our special associates;... More

Daventry, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a wonderful relaxing time at the Sheraton Gambia...what more can you want. Beautiful weather and friendly smiling faces. We had a Junior Suite which was right on the beach front. What an amazing view when you wake up in the morning to look out straight onto the beach and sea. The people are fantastic with lots of smiling faces.... More

Was this review helpful? Yes 3
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, thank you for your positive comments about the amazing view, the smiling faces of our associates and the excellent food! Good times never last long enough! Hope to see you again soon, Best Regards, Tom van Tuijl Executive Assistant Manager Sheraton Gambia Resort and Spa More

Prestbury, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This was our second trip to the Sheraton Gambia. My husband booked the trip to celebrate my 50th birthday, although we booked a sea view and paid for an upgrade, we had to change rooms three times before we ended up with a beautiful sea view room. We had a lovely holiday, the staff were really helpful and attentive, the... More

Was this review helpful? Yes
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, thank you for your responses and glad to read that you had a wonderfull time yet again in Sheraton Gambia Resort and Spa. We have taken note of the issue with regard to the assigned room upon arrival and the subsequent room move. We have discussed this internally and will take the necessary actions to prevent this from... More

Chesterfield, England
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the best hotel I have ever stayed in The Gambia and we have been to quite a few! Firstly I need to say there are some people who do reviews must be real nitpickers. Starting on the room, clean, spacious and everything worked. Hairdryer,kettle with tea and coffee is a lovely little plus. Modern TV with excellent satellite... More

Was this review helpful? Yes 4
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, we are very excited to hear that you rate us the best hotel in Gambia - all our hard work has paid off! Yes indeed, the beach at Sheraton Gambia Hotel is the best in the country; fortunately the erosion has not affected our beach. Please let us know when you will visit us next! Best Regards, Tom... More

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Additional Information about Sheraton Gambia Hotel Resort & Spa

Also Known As:
Sheraton Gambia Hotel Resort And Spa
Sheraton Gambia Hotel Serekunda
Sheraton Gambia Hotel
Sheraton Serekunda
Serekunda Sheraton
Sheraton Gambia Hotel Resort & Spa Serekunda
Address: AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Location: Gambia > Banjul Division > Serekunda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Serekunda
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Gambia Hotel Resort & Spa 4.5*
Official Description (provided by the hotel):
Escape to Sheraton Gambia Hotel Resort & Spa, enjoy the tropical leisure, sand, sea and and the tranquillity of our spa. The unique, spectacular architecture, with its blocks of 186 guest rooms perched on two cliffs overlooking the Atlantic coastline, provides a serene environment. Tropical palm and baobab trees dotted along the immaculate landscape allow gentle Atlantic sea breezes to flow. Cozy guest rooms with private balconies offer unmasked sea views right from the comfort of your bed and the attractive all-inclusive concept surrounds your treat. ... more   less 
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