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All 7 Serekunda hotels

Sheraton Gambia Hotel Resort & Spa

4.5 of 5 Hotel   |   AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
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Sheraton Gambia Hotel Resort & Spa
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Ranked #3 of 7 Hotels in Serekunda
A recent review
4 of 5 stars reviewed 1 week ago
Caroline T
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688 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago via mobile

Amazing holiday , our room was clean with a nice view of the sea, the staff are so friendly and helpful, they really helped to make our holiday a special experience,along with two boys from the pelican beach bar fax and junior who went out of there way to show us a good time and give us a real insight... More

Was this review helpful? Yes
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for positive comments, we really appreciate that you have enjoyed your stay with us. Look forward to receive you again at Sheraton Gambia and we shall remain at your service for any future engagements. Best regards Famara Gassama More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton for a week in August and had a fantastic time. The rooms were of a good standard and air conditioned and cleaned daily and with complimentary bottles of water every day. There are two restaurants in the hotel and when the weather is good we were sat outside and they had a barbeque set up outside.... More

Was this review helpful? Yes 1
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, many thanks for your lovely words and encouraging feedback. Best Regards, Sheraton Gambia Hotel. More

Birmingham
Contributor
18 reviews 18 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I went to the hotel from 22/08/2014 - 29/08/2014 I have to say it was an amazing experience. I would lie if I said everything was smooth running but thats life nothing or nobody is perfect. However as far as the service and the hotel is concerned it was better then expected. I really enjoyed the location and it was... More

Was this review helpful? Yes 1
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Sincere appreciation for your positive feedback and comments about the hotel, associates and The Gambia in general. We remain at your entire disposal and look forward to receive you soon at Sheraton Gambia. Best Regards Famara Gassama More

Herne Hill London
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I took may daughter here as her holiday before going to university in September, we enjoyed our stay but felt we were a little far out from the strip, the staff were very friendly and made us feel at home throughout. Entertainment was limited it as off season time but still very entertaining. One Love.

Was this review helpful? Yes 1
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Good to hear from you that you have really enjoyed your stay with us and The Gambia in general. Hope to welcome you soon again in Sheraton Gambia. Best Regards Famara Gassama More

Middle England
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed August 11, 2014

The arrival at the hotel looked good with a covered bus drop off area. That was the last good point. The Sheraton is rated in their brochure as a four grade hotel and support that even though it is stated that the hotel ‘Cannot yet be compared to some Sheraton hotels.’ It is our contention that the Sheraton Gambia cannot... More

Was this review helpful? Yes 4
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for your comments, the concern raised are well noted. It is understood that it took almost a year to put up your concerns. However, all concerns raised were resolved by the management. Thank you and best regards Famara Gassama More

Reading England
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 10, 2014

If you are thinking of going to Gambia just book it. It hooks you in and you find yourself going back again and again. Myself and my 16 year old daughter stayed at the Sheraton in April 2013. It was a mother and daughter relaxing holiday and the Sheraton was just perfect for our needs. We had been to Gambia... More

Was this review helpful? Yes 4
SheratonGManager, Front Office Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your possitive comments and remarks about Sheraton Gambia. We look forward welcoming you again to heraton Gambia. Best regards Famara Gassama More

Lagos, Nigeria
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

I visited The Gambia in june 2014, this was my first time. I stayed at the sheraton for 6 days. the views from the rooms are simply breathtaking. Every room had a unique view- mostly overlooking the ocean/beach. The beach is pretty clean, i often saw people jogging/running on the beach. A walk down the beach takes you to a... More

Was this review helpful? Yes 4
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, good to read that you really enjoyed your stay with us and The Gambia in general! Hope to welcome you again soon in our hotel! Best Regards, Tom van Tuijl Sheraton Gambia Hotel Resort and Spa More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2014

Stayed at this hotel for a week. The pool was nice and just a few steps to the beach. Breakfast is very good!! Dinner options is good. Staff at the hotel are soo friendly and helpful. The bar staff are the best and always making you laugh. Be careful with the taxi drivers!!! I recommend having a recommendation of a... More

Was this review helpful? Yes 1
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, We appreciate your feedback and thank you for your positive comments with regards to the quality of food in our restaurants and the friendliness of our associates. Best Regards, Tom van Tuijl Sheraton Gambia Hotel Resort & Spa More

Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

Excellent conference hotel. Rooms need to be renovated a bit (Especially doors and windows - not easy to open due probably from humidity). General maintenance is ok! The personal is nice, helpfully and always smiling which is the most positive point of this hotel. Food is standard

Was this review helpful? Yes 3
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, many thanks for your positive comments and remarks about our hotel, the associates and the atmosphere. Hope to see you again in Sheraton Gambia. Thank You, Tom van Tuijl Sheraton Gambia Hotel Resort and Spa More

Northamptonshire, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2014

I travelled to the Sheraton Gambia Hotel in January with a friend for 7 days. I'm always looking for new locations to visit and this one didn't disappoint. It was honestly the most relaxing and peaceful holiday I have ever had, we spent most of our days reading or sleeping by the pool/ beach occasionally stopping to eat, swim or... More

Was this review helpful? Yes 2
SheratonGManager, Manager at Sheraton Gambia Hotel Resort & Spa, responded to this review

Dear Guest, we are very delighted to read that you enjoyed all aspects of our hotel and The Gambia. This is what we work hard for every day with all our associates and it is nice to see that the hard work is paying off. Thank You and Best Regards, Tom van Tuijl Executive Assistant Manager Sheraton Gambia Hotel Resort... More

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Additional Information about Sheraton Gambia Hotel Resort & Spa

Address: AU Hwy, Brufut Heights | PO Box 3311, Serekunda, Gambia
Location: Gambia > Banjul Division > Serekunda
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Gambia Hotel Resort & Spa 4.5*
Number of rooms: 186
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Also Known As:
Sheraton Gambia Hotel Serekunda
Sheraton Gambia Hotel Resort And Spa
Sheraton Serekunda
Serekunda Sheraton
Sheraton Gambia Hotel Resort & Spa Serekunda

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