Having spent 7 days in February on an All Inclusive stay in the Hotel I was a little disappointed with the Holiday. The reason for taking the break was R&R with maybe a couple of trips. On this point the Break was 5*. Though for 3 days we had dust clouds (you could not blame the Hotel for this) it...
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Hotel a little way out from Sen Strip but every thing eles excellant value for your money, had a wonderful week only down side pool was cold. Take no notice of the stupid gripes some people have if you want 5* Holidays pay 5* price's and don't go to a 3rd world country.Had a wonderful stay with our family. Thank...
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4 of us stayed at the sheratan from 24jan 2012 for 10 nights, it was our 6th visit, the hotel has its own beach and the pool looks like it joins the sea, beautiful..... you do need a taxi to get to go anywhere but these are easy to get from the hotel grounds at very good prices. the beach...
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This was our second trip to the Sheraton in Gambia & it didn't disappoint. The location is perfect & the rooms clean & spacious. The food was outstanding & the restaurant / bar staff wonderful. They all make a real effort to talk to you & even remember your names. The enthusiasm & jolly smiles of these people are second...
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Reviewed February 10, 2011
Hotel could do with refurb. in some areas.2 Oldies (bird watchers) had agreat 3 weeks.The breakfasts are excellent even though they no longer squeeze fresh orange juice like last year omeletts etc made to order.Lunch & Dinner adequate food could be hotter but good selection and plenty for big eaters.This was an all inclusive Hol. with Thomas Cook and the...
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Dear RobertS,
Many thanks for your comments on you last stay with us. It was good to view all your comments provided, and your positive feedback shared among all hotel associates motivates a lot!
It is particularly good to see that you enjoyed our All-Inclusive package and the property and we do hope to welcome you in the near future...
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I have written many reviews over the years and this is the hardest one I have deliberated over. I have stayed in the real Gambia before doing charity work in a hut/compound with no electricity so I do know what life is like.The good points are the beautiful beachside location in a quiet area and the friendly, helpful staff.T he...
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Dear Mrsheathershaw,
Thank you for your review of your vacation in the Gambia and for your clear words related to our hotel and service experienced. Your feedback provides us with space for improvements and this will be shared with the entire team. I personally look at the dust comments, which shouldn’t be excused and even so we are currently in...
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You can't please all of the people all of the time. My wife and I booked this holiday in March 2011 and then continually read the reviews until our departure in January, by this time I believed we were staying in a mud hut in the middle of nowhere. What a great surprise we were in for. The location is...
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Dear Bobbyblot,
Thank you very much for your recent review of the Sheraton Gambia Hotel Resort & Spa and especially the SPA part is truly appreciated.
We are all happy, definitely the Spa Team to see that we did deliver and meet your expectations.
Your expressive and real review is very much appreciated, and YES we can do better in...
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Please do not let negative reviews of this hotel put you off. I was so nearly put off going and I would have missed out on a wonderful holiday.
Gambia is one of the poorest places in Africa but you would not have known from this hotel. I found it to be finished to a very high standard and the...
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Dear Louisej16,
Thank you very much for commenting on your recent stay with the Sheraton Gambia Hotel Resort & Spa. Nice words, clear descriptions, and true appreciation of the entire team make me proud.
To see that we did meet your expectations and were able to leave a memorable impression motivates all of us.
Thank you for that.
Marc Wozniak...
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After booking this hotel I began(as always!)reading the reviews(should really learn to do that 1st!!)......and dreading what I'd booked!....
This hotel is near perfect!!I can agree with some comments that it may need a little TLC but I am being really really fussy!!
ITS AFRICA for gods sake and the sooner the "Sheraton snobs" realise that or take a step...
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Dear Lee4485,
Thank you so much for your recent comments on Sheraton Gambia Hotel Resort & Spa and for such an honest review.
I think you did hit the nail on the head and exactly described the situation, which I do strongly believe will help a lot all the Trip Advisor viewers in their decision before travailing to West Africa....
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We recently stayed at the Sheraton on our first visit to Gambia and loved it! We had a lovely room with a big comfy bed facing the patio windows where you could look out and only see the beach with the waves rolling in in the background. Our room was clean (and kept nice and clean by the staff with...
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Dear Flossie1980,
Thank you very much for your long, fair and excellent view on your experience with the Gambia and your preferred hotel during your stay the Sheraton Gambia Hotel Resort and Spa.
Your review is truly appreciated and it shared a pleasant touch during our morning briefing.
Thank a lot!
Kind regards,
Marc Wozniak / GM
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