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Fort William Henry Hotel and Conference Center

48 Canada Street, Lake George, NY 12845
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Fort William Henry Hotel and Conference Center
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Fort William Henry Hotel and Conference Center
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522 reviews from our community

Traveler rating
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    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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1 review
5 of 5 stars Reviewed yesterday NEW

Janice and Carmin were both very helpful with helping us find what we needed whether it was hiking trails, or restaurants, or unique shops. The staff left a very nice impression on me and my wife all around- as they were very warm and friendly. The room was great, clean, and the shower was very hot with great pressure. All... More 

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Lowell, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I attended a conference here for 4 nights and 3 days. The area was mostly closed or closed early as this is a summer vacation area. This did not stop the hotel from putting on a fabolous display. The food was just excellent and more than enough where they provided us "doggy bags" if we wanted them. The location was... More 

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear H6317GRpatricias, Thank you for commenting on our hotel and informing other Trip Advisor Travelers about location. We appreciate your compliments and kind words. Our goal is always to create a great experience for each of our guests. Comments like yours help us improve. The hotel is constantly going through renovations in one way or another, including public areas and... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I totally understand it was the end of winter beginning of spring but clean up the front gate to look inviting...pictures on line very deceiving ..the regular hotel from the outside looks run down I upgraded to a suite beautiful view ..fireplace in room is nice but so close to bed way to hot ...room was clean..now for the town... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Jackie S, Thank you for those detrimental words. Our staff strives daily to deliver a product that exceeds our guests’ expectations. I am sorry you did not enjoy your stay to the fullest extent. We do hope you’ll reconsider allowing us to host you again. Thank you for this feedback! It was our pleasure to serve you. Sincerely, Sam... More 

Burlington, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

We stayed at FWH for one night only. We enjoy skiing at Gore and in the past we have stayed in North Creek near the mountain. Although the drive from FWH is 30 min from the mountain, we prefer this hotel and we will be staying here again. The service was helpful and friendly, we found the hotel to be... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear abennett1908, Thank you for your kind remarks regarding your stay at our hotel. We have many guests who return year after year, and sometimes multiple times during the year. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that we... More 

Lindenhurst, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 21, 2015

Frequent visitor of the area as our family owns a home in the nearby vicinity. Decided to visit for winter carnival this year and stay in town so we would have more time to enjoy the festivities. Was able to book this hotel through a groupon including breakfast for a great price. Upon arrival to hotel 15 minutes prior to... More 

Was this review helpful? Yes 2
Bronx, New York
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 17, 2015

First of all I would like to say that the pics on groupon compared to going to this place is absolutely FALSE advertisement! The level that our room was on was stinky and smelled so musty. The water from the faucet in the bathroom was " BROWN" and the shower head was one of those old fashion head that had... More 

Was this review helpful? Yes 6
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Stacey P, Thank you for those detrimental words. Your critique has been taken into advisement. Sincerely, Sam Luciano General Manager More 

New Paltz, New York
1 review
5 of 5 stars Reviewed March 13, 2015

We booked hotel with groupon but we did not notice that this was only for double occupancy and we had four people. Manager Christina is really nice. She let us in this time with free extra charging. We had a really good time here. The room are pretty good. It's warm and cozy. The view was pretty good. Since this... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Effie M, Thank you for sharing your experience, at our hotel, with other Trip Advisor patrons. We appreciate your kind words. Our staff strives daily to deliver a product that exceeds our guests’ expectations. I will pass your comments along to them. We hope you get the opportunity to come back to the Lake George region and allow us... More 

Warminster, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

My boyfriend and I stayed in a King Jacuzzi suite and the room was awesome. The heater worked a little funky but we got used to it. The view was beautiful and we even walked across the frozen lake, a bit scary. Only complaint would be one morning the line for breakfast was very long, but they seemed understaffed and... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear LaurHam12, Thank you for sharing your experience, at our hotel, with other Trip Advisor patrons. We appreciate your kind words. Our staff strives daily to deliver a product that exceeds our guests’ expectations. I will pass your comments along to them. We hope you get the opportunity to come back to the Lake George region and allow us to... More 

Ontario
Contributor
19 reviews 19 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

We purchased our two nights stay through Groupon. The purpose of the trip was to go skiing at Gore Mountain. Our room was king size bed, the bedroom had a separate area with a small fridge, couch, table and chairs. Much larger room then expected. Nice big television. Also very quiet. The pool area has to much of a strong... More 

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Care_tO_travel, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our for the confusion at Gore... More 

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

Stayed during our ski vacation. There are 3 sections to the hotel: the motel, the premium and the suites. We had a groupon for the premium. Locationwise this place is in the center of everything in Lake George, if it was summer, because in the winter EVERYTHING in Lake George is closed so it was a ghost town. In terms... More 

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Denis A, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not... More 

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