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All 88 Lake George hotels

Fort William Henry Hotel and Conference Center

2.5 of 5 Hotel   |   48 Canada Street, Lake George, NY 12845
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Fort William Henry Hotel and Conference Center
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60%
Ranked #46 of 88 hotels in Lake George
A recent review
4 of 5 stars reviewed 5 days ago
Kim A East Stroudsburg, Pennsylvania
  • Reviews (430)
  • Photos (110)
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  • Room tips (140)
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430 people have reviewed this hotel

Traveler rating
    126
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    67
    50
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158
135
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kings Park, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed in the building next to the main building. Wow! what a mistake! There were people outside our room late at night and loud music could be heard from the main street. When in the bathroom taking a shower I thought I was having a conversation with the people in the next room. Could hear everything clearly and loud.... More

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East Stroudsburg, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for the Fourth of July weekend. We arrived very late Wednesday evening. Room was ready and a crib was in the room waiting for us. We stayed on the 5th floor facing the lake and it was beautiful. Rooms were clean and the staff was very pleasant. We ate the first morning at The White... More

Was this review helpful? Yes 1
Welland, Canada
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was after 5 pm, about 25 people in line. I showed up at 4 pm and saw cleaning staff gathered together chatting away! Told to come back later. Why? Surely there were some rooms available at 4pm. Very poor check in process. Desk staff did not care in the least. I did not know that there was a... More

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Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here in May, just before the town really opened for the season. The staff here is phenomenal. Everyone from check-in staff to housekeeping did a stellar job making sure my stay was enjoyable. Where do you get these people? I've stayed at many hotels in the last few years and never had such great service! I will definitely... More

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Chucky3456, Thank you for the kind words about our staff. . It is always nice when our guests recognize their efforts. Sincerely, Sam Luciano More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

First off when I booked the room in November I was told the price was 667 for four nights. I paid 189 towards the room and still had to pay 560 when checked out. Three different people at the front desk told me three different prices. This was a family vacation so we booked four rooms total. My father had... More

Was this review helpful? Yes 3
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Salvix19, Thank you for commenting on our hotel. I am glad we were able to resolve your debit card issue with your bank. As you found out, financial institutions can take up to 30 days to credit your account. It is up to each bank individually. Their policies are listed in the fine print. Also, thank you for discussing... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were traveling back from the Adirondacks with my niece and her boys and decided to book a Groupon "deal" to stay here one night. Thank goodness that's all we had to endure. What a disappointment! The troubles started with Check In - I tried to check in around 230 pm, but the rooms weren't ready, so the young men... More

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SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Lori S Thank you for advising other Trip Advisor patrons of your stay with us. Some comments to your concerns: Our entrances are secured for our guests’ privacy and protection. A guest room key will open the electronic perimeter doors. The main lobby doors are automatic and are never locked. Check-in time is 4pm and clearly stated in all... More

Cobourg, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here last weekend. For the price it was not what I expected..the room was dated, the drawer in the dresser was broken, not enough hangers for the hooks, hole in the wall, smelled of smoke, ants in the bathroom, the hallway smelled of urine and rhe security door would not lock. Thank god the event I was there for... More

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SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Spamama_12 Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not meet... More

Plattsburgh, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here because we were part of the wedding party getting married here. The view is the only reason why it got a 4, if it was based on the room it would be a 1. For the price we paid ($405 for a two-night stay), the room is no better than a cheap motel and in serious (i... More

Was this review helpful? Yes 3
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Denise T , In regards to: “View is the only thing you get…..beware Thank you for strong, constructive criticism. We use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our standard section did not meet your expectations. As you know, we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Took my daughter and my wife for her birthday. First time in lake George and we couldn't have found a better place to spend the night. The hotel was great. The best location in town. The rooms we're clean and comfy. I booked the room just one night before our arrival and send an email to the hotel requesting a... More

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Klodian 0, Thank you for commenting on our hotel and sharing your experience with other travelers. We appreciate your compliments and kind words. Again, thank you for this useful feedback! It was a pleasure having you as our guest. We look forward to hosting you again. If we can be of assistance in the future, don't hesitate to contact... More

Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Not much in Lake George or the surrounding area is pet-friendly. This is one of the few. Unfortunately, staying in a pet-friendly room means staying in a part of the campus that has not been updated. Shoddy materials, poor décor, less than adequate air-conditioning unit, musty smell, terrible linens, horrible shower and nasty shower curtain. Borderline in term of cleanliness... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear ChrissieKnows, Thank you for commenting on our hotel. Our goal is always to create a great experience for each of our guests. Comments like yours help us improve. We are sorry that our standard section did not meet your expectations. The Front Desk, Housekeeping and Maintenance staff are trained to take every step possible to make your Fort William... More

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Hotel Summarization (Beta)

What travelers say

  • Parking lot(11)
  • Outdoor pool(8)
  • Main building(5)
  • White lions(4)
  • Next morning(4)
  • Mountain view(3)

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada Street, Lake George, NY 12845
Location: United States > New York > Lake George
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fort William Henry Hotel and Conference Center 2.5*
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Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry Lake George

110 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 
Number of rooms
195

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