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Fort William Henry Hotel and Conference Center

48 Canada Street, Lake George, NY 12845
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1 room 1 guest
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Fort William Henry Hotel and Conference Center
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614 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (614)
  • Mar-May only
    (104)
  • Jun-Aug only
    (345)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (52)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend stayed only two night here, and actually wish we could've stayed longer. We were on the 5th floor right directly in the middle overlooking the lake!!! Waking up to that in the morning was amazing and peaceful!!! Best LG visit yet!!!

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Santa Rosa, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is located in an excellent location with great views out on to Lake George. Easy walking to just about everything in the village area. Views from the room were very nice. We were on the 5th floor of the 'Grand Hotel'. There are other 'wings' of the hotel which looked older and dated. That, along with some reviews... More 

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Travelers are raving about these Lake George hotels

Boston, MA
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked the trip through Groupon Sale thinking my room will be like the picture shows on Website. very disappointed, like other reviewer warned, they are on the motel side, pretty outdated, really only worth the sale price. The hotel itself does have unbeatable location, right off the lake, outdoor swimming pool is good, indoor swimming pool is very small.... More 

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SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear JuneJo , Thank you for your comments. Your critique will help other travelers make informed decisions. We do offer Groupon a limited inventory for our hotel including several different room types. Depending on the time of booking, especially during our peak seasons, these rooms fill quickly and not all room types are available. I recommend you call the hotel... More 

PA/NJ
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for nights Aug. 2015. This is my third summer vacation to LG. I stayed at the Chelka Lodge, Country Inn and Suites and Fort William. All are great. Fort Willaim Henry resort was perfect for us. Room 354. King Jucuzzi Lake view room. We were in the main building and our room was perfect. Straight on view of... More 

Was this review helpful? Yes 2
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Jessicak76, Thank you for commenting on our hotel and informing other travelers about our “Four Fabulous nights” and convenient location. We appreciate your compliments and kind words. It’s wonderful to have a guest comment on our many attributes. Thank you also for suggesting that guests book directly through our website, or they can call the hotel directly and book... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel was super convenient to all the nearby attractions. Everything was in walking distance. We stayed in the hotel part and the room was spacious and clean. My only issue was that it was outdated and smelled stale. If u get a room with a view, it's beautiful

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Sandra S, Let me start by thanking you for your lengthy comments, on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. It was a pleasure having you as our guest. We hope to... More 

Yorktown Heights, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

august, 2015...serious mistakes on billing, mold in rooms, broken windows, handicap rooms on top floor next to a sign "in an emergency dont use elevator", wrong beds, charges for cots not asked for, smoking zone is on patio, clogged shower, much more. when i complained manager sam would not call back. all this in the main hotel which is the... More 

Was this review helpful? Yes 1
Parsippany
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all I want to thank JANICE at the front desk for all of her help. Not to mention juggling 2 other people's work and keeping her head up to accommodate guests. Nice job! Very disappointed with the rooms and staff at the main Grand hotel. Rooms old, smelly with a strong BO odor (body odor) both 4th fl... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Raenette F , Thank you for strong, constructive criticism. We use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. Your critique will be brought to the attention of our Executive Housekeeper, the Maintenance Director and the Front Desk Manager. We are sorry that our guest... More 

Clifton, New Jersey
1 review
1 of 5 stars Reviewed 1 week ago

I booked our stay through hotels.com and the pictures are very misleading. I booked what I thought was the main hotel, which are the pictures the site uses. However when we arrived, we got a room in the West Wing, which is a old, dirty motel at best. When we went to the front desk, they said there was nothing... More 

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear jmtorres, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not meet... More 

Middletown, New York
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked here last minute for a quick overnight. booked a king size bed. when we arrived in our room we had queen beds. After a bit of prodding they corrected and gave us a room with a king size bed and lake view. Outside pool area is nice with a stunning view of the lake. Location, location, location! Close to... More 

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Metsr1, Thank you for sharing your experience at our hotel with other Trip Advisor Travelers. We appreciate your comments. Our goal is always to create a great experience for each of our guests. Comments like yours help us to improve. It was a pleasure having you as our guest. We hope to see you again next time you are... More 

Staten Island, New York
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

My daughter, grandsons and I stayed at this hotel for one overnight. The main hotel looks lovely and the property is also very nice. However, the motel section is certainly not up to what I expected. More like a Motel 6. The carpet in our room was soaked due to a leaky air conditioner. The room was small and dark.... More 

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear JHLuvtotravel, Thank you for commenting on our hotel. Our goal is always to create a great experience for each of our guests. Comments like yours help us improve. We are sorry that we did not meet your expectations. We have different types of accommodations, each with their own location, ambience, and amenities. Our prices vary by room type to... More 

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