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All 89 Lake George hotels

Fort William Henry Hotel and Conference Center

2.5 of 5 Hotel   |   48 Canada Street, Lake George, NY 12845
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Fort William Henry Hotel and Conference Center
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412 people have reviewed this hotel

Traveler rating
    123
    117
    64
    47
    61
See reviews for
153
131
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

Fort william henry hotel is situated at the most beautiful location on Lake George. It over looks the lake and every room on one side of the hotel has fantastic view of the lake. The rooms are neat, spacious and very well maintained. The support staff is diligent, cheerful and very accommodating. I would particularly like to mention two instances... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Deepak S, Thank you for the kind words. In this never ending world of social media, it is appreciated and refreshing to have a guest comment on such a positive experience. Our staff strives daily to deliver a product that exceeds our guests’ expectations. We value our VIP’s who return year after year and become ambassadors of our hotel.... More

Matawan, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

I stayed over the Valentines Wknd here because I think the location is great and the views of the lake are amazing. Our room was clean and it looked like it was updated. But what I thought was horrible was the pool area: it needs some serious renovation! The hot tub water I think wasnt change for weeks because it... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear travelbound33, Re: Great Location Thank you for your kind comments, both pros and cons. You are right- you cannot beat the location. As for the indoor pool area, we have just completed a full renovation, including the Jacuzzi, sauna, floors, walls and the public restrooms/showers! It was a pleasure having you as our guest. We hope to see you... More

Parsippany, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked on a whim Groupon deal. Read the fine print and compared to website, and decided to upgrade to the Grand Lake/Mountain room right off the bat. Very nice room with sitting area, comfy king size bed, fridge, microwave, stand up shower and separate tub. Beautiful view of the semi frozen lake. Did not even realize breakfast was included in... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Sandra H, Thank you for your comments. It is greatly appreciated when our guests recognize the efforts of our staff. I will share your kind comments with our team. You are right- you cannot beat the location, not only for the view, but also the convenience of being close to the outlets and numerous hiking trails. It was a... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our quick getaway was just that! My husband was offered a new job and said we'd better go away next wk because it would be a while before the new scheduled allowed him time off."YOU DONT HAVE TO TELL ME TWICE" we were just back from a trip 3 wks prior,since I work for myself its easy for me to... More

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SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear tina9222, Thank you for commenting on our hotel and informing other travelers about our “GREAT VIEW” and convenient location. We appreciate your compliments and kind words. It’s wonderful to have a guest comment on our many attributes. Please let the Front Desk know next time you visit, especially during our slow time, we will be happy to upgrade you... More

Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 1 week ago

We used a groupon. Thought it would be better. Breakfast was just ok, could go across street for amazing breakfast. We were in the premium east building...not sure what was so premium about it. Our king sized bed destroyed our backs. All springs. For the money you pay for these rooms there could at least be a decent bed, fridge,... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Bsmashly18, Thank you for advising other Trip Advisor patrons of your stay with us. In regards to your comments on “Average”. Our staff strives daily to deliver a product that exceeds our guests’ expectations. I am sorry you did not enjoy your stay to the fullest extent. We do hope you’ll consider allowing us to host you again. Thank... More

Port Jefferson, New York
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only stayed on night in the "Premium East Wing". Unfortunately their definition of premium is certainly not mine (or most other people). Best way to describe my room, Tired. Wallpaper starting to peel off the wall at the seems, carpet stained in several areas, water damage around the window and bare wood bordering the AC/Heat unit. The room just looked... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear cosmicdebris3, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not meet... More

Saratoga Springs, New York
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 9, 2014

I am glad I did not pay full price to stay here nothing more then average. The hours for the pool are 10am-10P I wish I had know that ahead of time seeing I was all ready to go for a nice quiet swim at 7am, and then realized that I could not do that. This is really just a... More

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SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Jessica H, Thank you for commenting on our hotel. Your feedback will help other travelers make informed decisions. Our goal is always to create a great experience for each of our guests. Comments like yours help us improve. We are sorry that we did not meet your expectations. We have different types of accommodations, each with their own location,... More

CT
Senior Contributor
21 reviews 21 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2014

So I went to a food service conference in Lake George this week and booked a room at the Fort William Henry hotel. The conference was only a short drive away and I decided this would be a perfect spot to stay. I arrived late on Sunday night and there were no issues at check-in and the woman at the... More

Was this review helpful? Yes
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Keith S , Thank you for your kind comments. It is greatly appreciated when our guests recognize the efforts of our staff. I will share your kind comments with our team. We are in the process of giving the whole indoor pool area a face lift, including the public restrooms, sauna, walls and decking. It was a pleasure having... More

Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2014

We stayed here the final weekend of the Winter Carnival. We had one of the larger L-Suites which was very spacious and comfortable. We mainly stayed here to use the indoor pool and hot tub but we did not use them as much as we would of liked because of all the screaming kids running around in there it made... More

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear etpro43, Let me start by thanking you for commenting on our hotel, pros and cons, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We are sorry that we did not meet your expectations. The indoor... More

East Greenbush, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2014

We just spent a night there during winter carnival. The staff was friendly, welcoming, had no problem checking us in early. The room was clean, comfortable, and simply nice. We did have an issue ordering a new movie through cable, but maintenance promptly resolved the issue. The pool was warm and Jacuzzi nice. Everything clean and well maintained. However, the... More

Was this review helpful? Yes 1
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Private620, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that “The Tankard Tavern” did not meet... More

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Hotel Summarization (Beta)

What travelers say

  • Parking lot(15)
  • Outdoor pool(9)
  • Next morning(5)
  • White lions(5)
  • Main building(5)
  • Mountain view(4)

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada Street, Lake George, NY 12845
Location: United States > New York > Lake George
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lake George
#30 Family Hotel in Lake George
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fort William Henry Hotel and Conference Center 2.5*
Official Description (provided by the hotel):
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 
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Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry
Fort William Henry Hotel
Fort William Henry Lake George

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