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Fort William Henry Hotel and Conference Center

48 Canada Street, Lake George, NY 12845
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Fort William Henry Hotel and Conference Center
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669 Reviews from our TripAdvisor Community

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Herkimer, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff are extremely friendly and helpful. We will definitely be going back. Everything you could possibly need is RIGHT there. The breakfast was spectacular. There is a pool and hot tub, a very comfortable lounge area, a bar if you feel like having a cocktail,and the location is perfect. It's family-oriented, but also wonderful for couples as well.

Helpful?
Thank connielee63
New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were at Fort William Henry for Labor Day. We had a lake view room in the main hotel. Although the hotel was full and a few weddings were there the hotel didn't feel crowded and service was great. The front desk personnel were professional and helpful. Drinks on the porch overlooking the lake were relaxing and a great place... More 

Helpful?
Thank Lin4419
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Lin4419, Thank you for your kind comments. It is greatly appreciated when our guests recognize the efforts of our staff. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear when we have done our job. It was a pleasure having you as our guest. If we can be of... More 

Freeport, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

"White Lion" is a130 yr old restaurant with a bit of character and an excellent view of the lake. The hotel is quite a bit newer, they were doing some renovating when I was there so it should be even better when I go back. The staff works very hard, rooms were spotless, wait staff excellent and friendly, front desk... More 

Helpful?
Thank George F
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear George F, Thank you for sharing your experience at our Best Western with other Trip Advisor traveler’s. I’m assuming by your praise you will return to our hotel. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear that we continue... More 

Hadley, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

After the hectic holidays, all company is gone, and the slushy mess outside has the Kids going Stir-Crazy, the Fort William Henry Inn was the Perfect getaway. The front desk welcome was warm and genuine, our suite was beautiful. We had a great night walking through the Village. Back to the Inn where the Kids had a ball in the... More 

Helpful?
1 Thank Michael E
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Michael E, Thank you for your kind comments regarding your stay at our hotel. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear from one of our guests that we continue to meet that goal. It was a pleasure having... More 

Paterson, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

I have not visited Lake George before and it was really taking a chance however it was a good thing since my stay was great , the view was incredible and the staff was helpful.The best place to stay !

Helpful?
Thank LoisJ1985
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear LoisJ1985, Thank you for your kind comments. It is greatly appreciated when our guests recognize the efforts of our staff. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear when we have done our job. It was a pleasure having you as our guest. If we can be of... More 

New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 5, 2016 via mobile

Nothing special about the hotel. When we walked in the room was cold. Tried to put the heat on it didn't work. Took maintenence 45 mins to fix. Meanwhile I checked in at 11 pm we were tried. The jacuzzi doesn't work either. Rooms are pretty outdated. Would not recommend for the price I paid.

Helpful?
Thank Duna
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Duna, Let me start by thanking you for sharing your experience at our hotel with other Trip Advisor Travelers. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. I will certainly address the issues you experienced with our Housekeeping and Maintenance Departments.... More 

Travelers are raving about these Lake George hotels

Long Island, New York
1 review
5 of 5 stars Reviewed December 22, 2015 via mobile

Hello friends and fellow trip takers, I wanted to take a few moments to recognize a women who works the front desk and Her name is Janet. Most would recognize her from her witty yet wonderful personality, distinguished voice, and contagious smile, from the moment I called to book this hotel, I knew Janet was going to be the someone... More 

Helpful?
Thank fgl123
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear fgl123, Thank you for your comments. Comments like yours will help other travelers. I am not sure why your review went to a negative posture. Please be advised that Janet is still with our company and is in charge of our breakfast operations at our other hotel, the Best Western of Lake George. We relocated her during this off... More 

Montpelier, Vermont
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 16, 2015

Have been here before. I think I like it in the summer because the pool is open (but that is more of a season thing so does not reflect on this trip.). Great place. Lot of room in the room, close to everything in town. This stay we were upgraded (no idea why and that is fine) and the room... More 

Helpful?
1 Thank VermontDuck
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear PO282828, Thank you for sharing your comments about our hotel with other Trip Advisor travelers. We appreciate your compliments and kind words. We have completed the major renovations in our White Lion Restaurant and the Tankard Tavern Bar, both of which have stunning views of Lake George. We are expecting to complete the renovation of our Sales Office Lobby... More 

Teaneck, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

Just wanted a little downtime on my 1st visit to Lake George. This hotel is centrally located; short walk to shops ( closed for the season) and the lake. The outlets were a short drive from the hotel. Appreciate the upgrade we were given. The room had a mini fridge, microwave, separate shower and tub. Would definitely stay here again... More 

Helpful?
Thank PO282828
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear PO282828, Thank you for sharing your comments about our hotel with other Trip Advisor travelers. We appreciate your compliments and kind words. Again, thank you for this useful feedback! It was a pleasure having you as our guest. We hope to see you again next time you are in the Lake George region. If we can be of assistance... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 6, 2015 via mobile

The staff is amazing! They cannot do enough for you. The suites in the Grand hotel are beautiful and spotless. For all you germaphobs, they use ulrs violet lights to inspect the their rooms for cleanliness also. .big plus in my book!

Helpful?
1 Thank A TripAdvisor Member
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear “Very Accommodating”, Thank you for your kind comments regarding your stay at our hotel. Your comments are a true indication of how our staff strives every day to make our guests’ experience a positive, memorable one. It is always great to hear from one of our guests that we continue to meet that goal. We are doing numerous renovations... More 

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