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Sun Castle Resort

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3178 Lake Shore Drive, P.O. Box 271, Lake George, NY 12845
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Sun Castle Resort
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88 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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    (88)
  • Mar-May only
    (5)
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    (53)
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Huntington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I, and another couple spent 3 nights at Suncastle last week. We rented one of their 2 bedroom townhouses. It far exceeded our expectations. The townhouse was immaculate. It had 3 bathrooms, 2 bedrooms, and a pull out couch in the livingroom. The kitchen had a breakfast bar, and there was a lovely wood dining room table... More 

Was this review helpful? Yes
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

We are so happy that you were able to enjoy the peace and quiet of our property. We strive everyday to meet all of the needs of our guests so they are able to relax in a stress free environment and take in the beauty of Lake George and the Adirondack Mountains. We look forward to your next visit with... More 

Westchester County, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we have stayed at this resort for the past 7 years. While it was overpriced and the grounds were not kept up we continued to return for the wonderful lakefront view. This year when we went to book we were told Debbie, the woman we always booked with was no longer with them. We were told by the gentleman that... More 

Was this review helpful? Yes 2
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

I am the General Manager at The Inn at Erlowest and Sun Castle Resort and started in this role in August of 2014. We are very sorry that you decided to choose another option in Lake George, but we are very happy that you found a nice choice for your needs. In 2014, we made a number of changes in... More 

5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed at Suncastle for 4 nights on June 21st until the 25. All I have to say is outstanding!! From the time I called until we checked out it was a great experience. My family already can't wait to go back. With all the comforts of home right on the lake we couldn't of asked for... More 

Was this review helpful? Yes
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

Thank you Brian for your kind comments, the entire SunCastle Team works very hard to make all of our guests feel like family from the moment the first phone call is made and I am glad we met all of your expectations. Cant wait to see you and your family again. More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here with my fellow employees! I had a spectacular time. The veiw was great, the pool was awesome, and our townhouse was like a home away from home. They had a wonderful cookout and the food was great! It was overall an amazing first time staying there. It was also Very clean:) -Selena Mason-

Was this review helpful? Yes
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

Hello Selena, Thank you for your kind comments. We are very happy you enjoyed your stay and our weekly guest cookout, this is always a highlight for our guests !! We hope this is just the first of many visits for you and your friends. More 

Queensbury, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

i had an opportunity to stay at sun castle resort for two glorious days . from the moment I stepped into my unit 19B it was heaven. The unit was immaculately cleaned with lots of space to move around. The kitchen was wonderful all we had to do was bring our food and settle in.i have gone on many vacations... More 

Was this review helpful? Yes 1
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

Thank you so much for all of your kind comments. Our entire team here works very hard to make sure all of our guests walk into a immaculate room and have every thing necessary to make their stay comfortable and enjoyable. Our guests are family to us and we love to hear about and see all the fun they are... More 

Bunratty, Ireland
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 20, 2015

Went for a weekend with friends and it was perfect! Clean and spacious with lots to offer. Gorgeous porches over looking the water. Nice little beach area and dock area. They were really nice and great to work with. We had a small issue with the jacuzzi leaking into the downstairs and they were responsive and pleasant to work with.

Was this review helpful? Yes
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

Hello Carrie, Thank you so much for your kind words. SunCastle Resort is the perfect getaway for a friends weekend or a weekly family stay. We hope you will consider us once again and stay longer !! More 

New Castle, Delaware, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2015

I have been going to Sun Castle resort for many years. When my husband and I were looking for lodging to attend Americade which is a large motorcycle rally always the first week of June,I looked back into Sun Castle resorts. We always book a villa down by the lake front. We have stayed in the one bedroom villa and... More 

Was this review helpful? Yes 1
Laurie J, Manager at Sun Castle Resort, responded to this review

Thank You Catherine it was so great meeting you and getting to know all of the "Americade Family" This truly is a great way to start off our summer. We look forward to seeing you again and again...Your SunCastle Resort Family appreciate you and your family so much. More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

We have young children and have been twice. It is our favorite place to stay: the accommodations are great. It feels like being at home - full kitchen to cook, comfortable beds, and lots of space. Balcony that looks out over the most beautiful lake in America. Plenty for the kids to do: 2 beaches for them to play in... More 

Was this review helpful? Yes 3
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to share your experience at Sun Castle Resort. Since your last stay we have continued update some of the rooms and along the 15-acres of lakefront property. We hope to see you again soon! More 

Montauk, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 17, 2014

Went to Lake George and was recommended to stay at Sun Castle! It could not have been any better! Location and view was great, the staff were wonderful and the accommodations were clean and everything expected. I would recommend this resort to anyone traveling North visiting Lake George, you will not be disappointed.

Was this review helpful? Yes 2
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for your feedback on your stay at Sun Castle Resort. We are happy that you enjoyed your stay. We offer a number of different options across our 15-acres of lakefront property. As you pointed out, reaching out to our guest services team by telephone (+1-518-668-2085) or email (lakefront@suncastleresort.com) allows us to work with you to select the perfect... More 

Albany, New York
Level Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed November 1, 2014

We stayed there for a wedding, I thought it was overpriced for the off season. Pool and rec area were closed. When we arrived temperature in townhouse was in the 40s. Two windows were open. We had to close windows and set the temperature high, it was not comfortable for several hours. There was also a filthy casserole dish on... More 

Was this review helpful? Yes 2
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to review Sun Castle Resort. I have been the General Manager at SCR since August 2014 and we are disappointed that we did not meet your expectations during your stay. We focused on our housekeeping and maintenance practices during the 3Q and 4Q 2014 and we have implemented a number of new procedures to... More 

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