Driving from Florida we were excited by the prospect of the mountain view, the Adirondack lake and mountain view lounge and especially the jacuzzi and indoor pool. We arrived at 2:40 and were told that we could not check in until 3 by a very obnoxious person at thr front desk. After expressing our displeasure a much nicer manager type... more

This was probably a good hotel and a very nice resort 15-20 years ago. I bet you the furniture was no different in 1988. Rooms were "OK" but the bath room needs an upgrade. Make sure you will want to go out for breakfast, lunch or dinner because they may advertise a nice dinning room but this hotel has no... more

This is our 4th year that we spent a week at Lake George and I found this hotel to be not only my favorite, but best priced. If I needed anything extra for my room all I had to do was call and it was there in minutes. When I called to make a reservation for my family of 4... more

We stayed here this past weekend for a wedding and they did an outstanding job, from the check-in people at the front desk to the bar help, waiters, waitresses, bus boys, etc. We found it clean, highly affordable, courteous staff, one of the best weddings I have ever attended. If anything negative it was only that the hallways were kind... more

where do we start, it was bad from beggining to end . The manager was not helpfull at all, the busiest week and the only rooms booked was the ones we booked 20 or so of them (that should have been our first clue) We booked a wedding rehersal dinner there big mistake a buffet dinner for 46 and they... more

Befire we even got there it was hard to get someone on the phone - we have a child with special needs and needed some answers - when they finally called back they never answered our questions just talked about othe things. No coffee in the morning and worst of all - our first room had bed bugs - they... more

Where to start... we should have left when we saw only 3 other cars in the parking lot, in the middle of summer! They lobby was dark and deserted, there was only one person on duty. The restaurant and bar were closed (on a Saturday night) and looked like they had been that way for quite a while. The indoor... more

I stayed with a group and the same thing happened when someone tried to check in a little early (with little kids in tow). Were forced to find something else to do for 3 hours even though the hotel was completely empty! I have never been to a more poorly run hotel in my life. The owners of this hotel... more

There was a ball tournament and some people stayed the night before we did so when we got to the hotel to check in around noon our friends informed us that there was no one else staying in the hotel. I went to check in and they still they would not let us go to our room until after 3... more