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BEST WESTERN PLUS the Inn of Lackawanna

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2500 Hamburg Turnpike, Lackawanna, NY 14218
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1 room 1 guest
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BEST WESTERN PLUS the Inn of Lackawanna
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170 Reviews from our TripAdvisor Community

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Traveler rating
    58
    62
    32
    14
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS the Inn of Lackawanna
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Gore Bay, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2013

I've enjoyed staying at this location several times.The staff are always the best for friendliness and service. Although the immediate surroundings are somewhat drab, there is a Tim Hortons a short walk away at a gas station and an outlet store close by. Great access to the city and ideal for getting to Sabers or Bills games.

Review collected in partnership with Best Western

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McLean, Virginia
Level Contributor
73 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed September 5, 2013

In the middle of a long road trip from the US Southeast to central Ontario, I stopped off overnight at this outwardly modest-looking hotel, located on a busy thoroughfare in a remote, nondescript industrial/commercial area just south of Buffalo. To my surprise and gratification, the accommodations and atmosphere far exceeded my expectations. The Best Western Plus the Inn of Lackawanna... More 

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Rising Sun, Maryland
Level Contributor
174 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
2 of 5 stars Reviewed September 1, 2013

Walked in, and after glancing down onto the carpet and observing that there was nail clippings spread our across the carpet, we elected to wear our socks at all times, with the exception of between the sheets. By the end of the night our previously clean socks had collected quite the assortment of hairs, and other little nasties. Not to... More 

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2 reviews
5 of 5 stars Reviewed August 27, 2013 via mobile

We chose this hotel for its proximity to family. It's out of the city, but on a road that took us everywhere we needed to go. Room was clean and big enough for 2 adults & a 5 yr old. Wished they had turned on the air conditioner a few hours before we checked in. Room was very stuffy! Breakfast... More 

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Burlington, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

We stayed here during a family shopping trip.Room was comfortable and clean. Location is isolated as buildings/businesses have been abandoned? Pool was cold. Continental breakfast is great! Something for everyone.

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Bismarck, North Dakota
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 17, 2013

The inconvenient location, the room condition, the quality of service, more of the reason to make this the WORST decision we made for this trip. The bathroom is outdates, the room is humid, and there room service was closed when we arrive after a long flight, which wasn't that late by the way. I do not recommend this hotel at... More 

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Mount Vernon, Ohio, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 14, 2013

After reading mixed reviews on this hotel, I was pleasantly surprised. We were heading to Niagra Falls with our family and were looking for an affordable one night stay. I included a request for a roll-away with my online reservation - it was waiting in our room when we arrived (although my 12-yr-old said he could feel all the springs!).... More 

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Hellertown, Pennsylvania
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 13, 2013

Extremely convenient location for visiting Buffalo - we were visiting Coca Cola Park, and this hotel was only five minutes away in an easily accessible and relatively quiet location. Rooms are spacious and clean, and hot breakfast was very good. If we returned to Buffalo we would definitely stay here for the ease and convenience.

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Ingersoll
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 1, 2013

This was a property I was directed too because of its proximity and very good rate for the company I was doing business with in Lackawanna. It is a relatively new property and the room I had was quite large, nicely appointed, very clean and quiet. That is until some young ladies occupied the next room. This was a room... More 

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A TripAdvisor Member
5 of 5 stars Reviewed July 26, 2013

This is a very nice hotel. I would recommend it to others and stay here again. Great breakfast, Food was always replenished automatically. Quiet place. Friendly and helpful staff. Big rooms. Great price. Easy access off freeway and near exit. Near restaurants.

Review collected in partnership with Best Western

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