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BEST WESTERN PLUS the Inn of Lackawanna

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2500 Hamburg Turnpike, Lackawanna, NY 14218
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BEST WESTERN PLUS the Inn of Lackawanna
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168 Reviews from our TripAdvisor Community

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Traveler rating
    57
    61
    32
    14
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
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  • All months
    (168)
  • Mar-May only
    (33)
  • Jun-Aug only
    (59)
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There are newer reviews for BEST WESTERN PLUS the Inn of Lackawanna
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Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 5 weeks ago

comfortable stay and the room was clean , best value for your money, friendly staff, descent continental breakfast, just a few minutes from downtown Buffalo and close to the express ways and the NY Through Way. I will stay there again.

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richmond hill, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 14, 2015

this hotel was very nice. staff very friendly and nice. only problem is the room doors slam when closing. so we heard slamming doors all night into early morning then again starting at 6 when people started to wake up. also, very thin walls at 1:00 next door took a shower we heard water running. heard their cell phones ring... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 30, 2015

If you are tired from a long day of driving, and want a comfy bed and fluffy pillows, this is the place. Quiet, and new, this PLUS Inn earns its name. Will certainly stay when we are back to see Niagra Falls again.

Review collected in partnership with Best Western

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Huntington, West Virginia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

It is a nice hotel. A little pricey almost $20 in tax. Room was big and spacious. Beds were nice could be a little softer though. Entrance is very nice, staff was excellent and very helpful. I was very pleased with them! The bathroom is big but needs some updating and better cleaning. Found a dead fly in the corner... More 

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quincy, United States
2 reviews
4 of 5 stars Reviewed May 27, 2015

It was nice hotel, good, clean and free continental breakfast was good. overall nice experience. It is near to highway and nice locality. Staffs are very good and well behaved. It has good fitness center and nice indoor swimming pool. I would recommend this place to any one.

Review collected in partnership with Best Western

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Columbus, Ohio, Usa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

We were traveling to Buffalo for a wedding and thought we'd save a little cash by staying outside Buffalo. We aren't familiar with the area. On the Pro side, the hotel looks pretty new, and once inside we were pleasantly surprised by the modern look. Very nice bathrooms and quite clean. Good value for our money. On the con side,... More 

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Georgetown, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

Lots of space in rooms. Could have four people in room. Location is a little isolated, but it very convenient to get to all shopping venues and area casinos. Great for girl's weekend -- nice quiet area and hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 30, 2015

staff was very courteous.room was clean and comfortable. breakfast selection was average.pool area was nice and clean without the clutter.location was good near downtown buffalo and easy excess to express way.

Review collected in partnership with Best Western

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Toronto, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 13, 2015

Being retired couple we stayed lately in many hotels. Overall the Best Western PLUS the Inn of Lackawanna has been a very nice experience for us. We haven't experienced any problems. The staff was exceptionally helpful and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
ST. MARYS, PA, United States
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2015

Our stay was very pleasant. The room was spacious and the beds very comfortable. The louge chair with an ottoman is neat. The staff was very friendly and caring. The breakfast buffet was excellent with a wide variety of selections.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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