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BEST WESTERN PLUS the Inn of Lackawanna

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2500 Hamburg Turnpike, Lackawanna, NY 14218
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BEST WESTERN PLUS the Inn of Lackawanna
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BEST WESTERN PLUS the Inn of Lackawanna
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148 reviews from our community

Traveler rating
    52
    52
    28
    13
    3
See reviews for
57
48
7
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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There are newer reviews for BEST WESTERN PLUS the Inn of Lackawanna
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New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 28, 2015

Great location outside of the main city. The road this hotel is on is fairly busy but you can't tell once inside. The check in process went smoothly and the desk attendant was friendly and helpful. The room was clean and very quiet. The bed was really comfortable as was the bedding. I feel that the price was fair for... More 

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Worcester, United States
1 review
5 of 5 stars Reviewed January 20, 2015

Very nice hotel very close to downtown Buffalo. We went to Buffalo to see a Sabres game. This hotel was not far at all and made it an easy trip to get to First Niagara Center and back. Most of the traffic was going in the opposite direction so it made it easy to get out of the city. Hotel... More 

Review collected in partnership with Best Western

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Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 30, 2014

This hotel is a bit out of the way, but definitely worth it! We always try to stay at Best Western and this time, we were looking for one with a pool. My young daughter loves to swim so this was the way to go. The pool was good (though a bit cool for my husband!) and the rooms were... More 

Review collected in partnership with Best Western

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Ontario
Top Contributor
53 reviews 53 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 10, 2014

This hotel is a little bit out of the way, but it is very nice! The rooms were large and clean. The WIFI only worked late in the evening and then did not work again before we checked out the next morning. The breakfast was very good, and all of the staff members were very friendly. The pool closed at... More 

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Guelph, Canada
1 review
5 of 5 stars Reviewed December 2, 2014

Excellent staff, clean, pool was awesome. I would stay here again. Everything I expect from a vacation away. The staff was very helpful in directions to the shopping areas and dinning spots. I would stay at this hotel anytime I am in the area.

Review collected in partnership with Best Western

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bedford, United States
1 review
4 of 5 stars Reviewed November 17, 2014

hotel was ok for price. bed was not too comfortable and door to closet would not close properly but overall a comfortable stay for business purposes. Miles above another major hotel chain's hotel that I stayed in the previous week for about the same price. Staff were helpful. One negative was that I could not locate the hotel, did not... More 

Review collected in partnership with Best Western

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New Windsor, United States
2 reviews
4 of 5 stars Reviewed November 10, 2014

Great value for the money and staff is friendly and helpful. We stay there for all extended family gatherings. The breakfast is great. I would recommend it. In room fridge is handy. Only recommendation is in room microwave

Review collected in partnership with Best Western

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Silver Creek, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 31, 2014

We stayed over night the day my Son was married in October.They let us check in early. Very nice hotel. Clean and well kept. Breakfast was included and very good. Received a special rate because of the wedding.

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Hannacroix, New York, United States
Top Contributor
131 reviews 131 reviews
7 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed October 30, 2014

We were on our way home from a wedding in Rochester MI, and wanted one more night out. We choose this hotel as we were driving through the town. We are all glad we did. The desk clerks were friendly and helpful on restaurants. The room was large, clean and comfortable. In the morning there was a hot and cold... More 

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Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 22, 2014

This hotel was great for what we needed. A comfortable clean place to sleep for the night. Great to be able to have breakfast before we headed out. We would stay again if we were coming through again.

Review collected in partnership with Best Western

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