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All 1 Lackawanna hotels

BEST WESTERN PLUS the Inn of Lackawanna

2.5 of 5 Hotel   |   2500 Hamburg Turnpike, Lackawanna, NY 14218
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Ranked #1 of 1 hotels in Lackawanna
A recent review
3 of 5 stars reviewed 2 days ago
Bettina L Dallas, Texas
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  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    40
    34
    22
    13
    3
See reviews for
44
36
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dallas, Texas
Top Contributor
117 reviews 117 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The outside is very nice, clean parking lot. The room was fine. The staff was accommodating and gave good advise for a place to eat dinner. We did not have reservations and were welcomed. Check out was friendly. Breakfast was the usual fare.

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Hinesburg, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here recently on points en route back from vacation. Room was spacious and clean. Only minor issue with slow drains. The free breakfast is underwelming but there are other places to eat in area. Staff was friendly and helpfull. I would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Staff: Friendly and helpful Bedding: Comfy Noise: lots of hallway noise. Headboard was lose in the room next to us. Everytime someone moved in the bed next door the wall was knocked on. Amenities: Never used the pool. No spa or hot tub. Location: Not a lot around, if you've got a car you'll be fine. Room: Adequate laid out... More

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Madison, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean and spacious rooms. Good breakfast and amenities. Only issue was a broken door lock in our bathroom. The only other minor complaint is the sink was too high for my five-year-old to reach on his own.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Topeka, Kansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice clean place to stay. Close to Niagara Fall, NY. My only complaint was the two side doors wouldn't work with the key cards. Staff is aware the locks don't function properly. Doors were blocked open for the smoker's to go in and out. Also people propped open to bring in and out belongings. NOT SAFE to keep side doors... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Manila, Philippines
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had settled for this hotel because of its relative proximity to the buffalo niagara convention center (5 miles). The location/surrounding area wasn't great looking and non walkable. I don't know if this matters to anyone, it didn't matter to me, but on the very corner of the hotel's driveway, lies an adult toy/lingerie shop. I'm sure the other reviewers... More

Was this review helpful? Yes 5
Worthington, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night. Room was clean and comfortable and everyone was courteous. Nice breakfast. However, it is a little out of the way for good eating establishments. Price was reasonable and competitive for the area.

Was this review helpful? Yes 1
Beckley, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We spend 5 nights @ this Best Western PLUS and it was a very good stay. Quiet area a little away from hustle and bustle - but close to food and shopping. Will stay again if I need to travel here. Online rate was very good for the area.

Review collected in partnership with Best Western

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Norman, Oklahoma
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room had mold in the shower and the room smelled either of dog or mildew. The hotel has a deal with a trucking company and treats their truckers very well but not a biker friendly hotel. Front desk in the evenings was not very friendly or helpful.

Review collected in partnership with Best Western

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Georgetown
Senior Contributor
30 reviews 30 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 14, 2014

I decided on staying at a Best Western for my Buffalo shopping trip because I have never had a bad experience at a Best Western... so this is a first for me. Don't get me wrong, the rooms were spotless and spacious. Everything I needed was provided for me. However, the staff were completely horrible and unwelcoming. Never once was... More

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS the Inn of Lackawanna

Address: 2500 Hamburg Turnpike, Lackawanna, NY 14218
Phone Number:
Location: United States > New York > Lackawanna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS the Inn of Lackawanna 2.5*
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Also Known As:
Lackawanna Best Western

18 photos of this hotel

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Pool/beach area (1)
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Business center/function rooms (1)
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Hotel & grounds (3)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
59

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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