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Quality Inn & Suites Kingston

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114 Route 28, Exit 19 New York Thruway, Kingston, NY 12401
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1 room 1 guest
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Quality Inn & Suites Kingston
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155 Reviews from our TripAdvisor Community

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Traveler rating
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    38
    36
    53
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Christiansburg, Virginia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Most of the reviews of this hotel I read were negative, but it was all we could find! The bathroom had dirty washcloths on the shower bar when we arrived and the shower curtain looked 10 years old, was filthy at the bottom and smelled terrible. The rest of the bathroom was clean. The room was clean, but the furnishings... More 

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New York City, New York
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

To be honest I think all the hotels in the area price gouge this time of the year as many parents need the rooms to get their kids settled in the many nearby colleges and the Dutchess County Fair was going on as well. This was the only available hotel in the area. We paid over $170 dollars on a... More 

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Travelers are raving about these Kingston hotels

NYC, NY
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We have 2 little toddlers and were going to Dutchess County fair. Reserved a two-room suite online. When we arrived, we were given a room that reeked of smoke, had a cigarette burn on the bedspread, and had gray filthy toilet bowl water that looked like it hadn't been cleaned in months. We protested that we couldn't stay in a... More 

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Conshohocken
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After driving almost 4 hrs. we were tired, hungry and needed a place to stay. Qualilty Inn had one room, or so we were told at $171. a night. Way too much money, but we took it. Room had two queen beds. Towels were scratchy. Carpet was old. Plenty of pillows. Front desk staff was courteous and helpful, but a... More 

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QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. Your feedback will help us to grow and evolve and I thank you again for... More 

New York City, New York
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There are plenty of poor reviews of this hotel. But if you get absolutely stuck and have no other place to stay, then just try to make the best of it. Check the cleanliness and insist on extra cleaning if necessary. If you leave the DO NOT DISTURB sign on the door between getting up and finishing breakfast, then make... More 

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Central Mexico and Gulf Coast, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This Quality Inn is in great need of quality control. This is by far the worst hotel I ever stayed. It is located off the highway next to the parking lot of a Ford dealership. The back entrance door did not shut properly and the area was filthy. The room's decor outdated, wall paper coming off, the bathroom floor sticky,... More 

Was this review helpful? Yes 1
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I also want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident... More 

Benson, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I stayed for 3 nights on a business trip so was not in my room much, but I woke up on my last night there to ants in the bed. I had not brought any food in the room so there was no reason for them to be there. Yuck! And breakfast does not open until 7 AM so I... More 

Was this review helpful? Yes 1
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us. More 

Patchogue, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

Hotel in strange location seemingly in parking lot of car dealership but conveniently right off highway. Room was musty smelling, but hotel was full and no other rooms available. Pool was very nice, restaurant decent but costly for area. Would not stay there again.

Was this review helpful? Yes
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service and accommodations. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. More 

Bannister, Michigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 16, 2015

More reasonably priced than most other hotels in the area. Nice pool, water was comfortably warm (my kids loved it!) but had a hard time accessing it with our room key - desk staff needed to let us in most of the time; tasty but VERY slow free breakfast in attached restaurant - very limited options for free meal but... More 

Was this review helpful? Yes 1
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly... More 

Kingston, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2015

Family stayed here and we were moved to 3ROOMS trying to get a decent place to sleep and ALL of them had ants, other insects, and cleanliness issues! Finally had to purchase our own cleaning supplies to get a clean bathroom even after the maid had 'supposedly' been through. Spoke with manager 'and' cleaning manager was standing there as well... More 

Was this review helpful? Yes 1
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I sincerely apologize for the very unfortunate incident you experienced at our hotel. I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours... More 

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