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Quality Inn & Suites Kingston

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114 Route 28, Exit 19 New York Thruway, Kingston, NY 12401
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Best prices for:1 room 1 adult
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Quality Inn & Suites Kingston
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163 Reviews from our TripAdvisor Community

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Liberty, New York
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 14, 2015

We stayed at this hotel because it was close to an attraction we were attending. The staff was friendly and checked us in quickly. For the price we paid we thought it was well worth it. Room and hotel was clean and comfortable, we took advantage of the pool which was a pretty good size. They offered a small game... More 

Helpful?
Thank MisterG2528
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

We are happy to know that you enjoyed our accommodations and excellent customer service. Thank you for recognizing our accessible location as well. We are looking forward in doing business with you again. More 

Freehold, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed October 10, 2015 via mobile

We stayed here for a wedding. It was the most disgusting hotel I have ever been too. Ceiling is falling and patched. Bed spread was all stained. Staff is RUDE the place is stuck in the 70's. The curtains are still up from the 70's. It's filthy and i can't believe we actually paid so much to stay.. The bed... More 

Helpful?
Thank M E
QualityInn12401, Manager at Quality Inn & Suites Kingston, responded to this review

Hello M E, I am so sorry for the misunderstanding and inconvenience that you experienced during your most recent stay. But we appreciate you for getting in touch with us. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. Thank you again for taking the time to write to us... More 

Travelers are raving about these Kingston hotels

Boston, Massachusetts
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 9, 2015

Stayed one night at the end of September. The hotel is located near the Catskills park, which is why we ended up there, and this is the sole good thing I can say about it. We arrived around 7pm and the two recipients greeted us with a grumpy check-in. While, as was clear from the almost empty lot, the hotel... More 

Helpful?
Thank deBotton
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I am very sorry to hear that you experienced such unpleasant circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Wellfleet
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 22, 2015 via mobile

I wish I could give this horrible establishment a zero. We were in the area for a wedding at Montgomery Place. We attempted to stay there for two nights but the conditions were so deplorable and the staff so unfriendly that we were forced to stay at a different hotel. Let me just say that we are not picky customers,... More 

Helpful?
1 Thank dash2689
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations and the lapse in service you experienced during your recent stay. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas... More 

IPSWICH
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 20, 2015

Nestled between the N.Y. Thruway and the Ford Dealership, this Inn was chosen as a last resort. There is little to recommend here. Windows are inoperable and the air quality is poor, hence the noise from the air conditioner is unavoidable. When it switched off the rattle of the cheap refrigerator dominated. The beds are soft, lighting sparse, halls are... More 

Helpful?
Thank JMAFIpswich
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I hope you will accept our sincerest apologies for these difficulties, and I thank you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 12, 2015

We stayed here overnight on our trip to the Rhinebeck Country Living Fair. We had a suite...2 queen beds and a queen fold out bed. Very comfortable and clean. The on site restaurant was excellent! Fair prices and great staff!

Helpful?
Thank Tamara E
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for your compliments to our staff and high standards of cleanliness and hospitality. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to... More 

Heathsville, Virginia
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed September 3, 2015

Unlike some of the other reviews here, our room was clean. No complaints on that score. However, the staff was not particularly interested in customers checking in. Be aware that this motel does NOT have an elevator. So you may have to drag your suitcases up stairs. Also - the location is right behind a car dealer - so you... More 

Helpful?
Thank LuvNorNeck
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. We are glad that you found the majority of your experience to be satisfactory. I also would like to assure you that our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 3, 2015

Price was crazy high , we had a wedding to attend , room was horrid, rips in the walls, leaking sinks, a conduit fell off the wall, it was stuck in the 70,s . Only thing working was the AC. No other rooms were available , any never again .

Helpful?
Thank Ejfbuilder
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. Please accept our sincerest apologies... More 

Christiansburg, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 31, 2015

Most of the reviews of this hotel I read were negative, but it was all we could find! The bathroom had dirty washcloths on the shower bar when we arrived and the shower curtain looked 10 years old, was filthy at the bottom and smelled terrible. The rest of the bathroom was clean. The room was clean, but the furnishings... More 

Helpful?
Thank t h
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how... More 

New York City, New York
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed August 31, 2015

To be honest I think all the hotels in the area price gouge this time of the year as many parents need the rooms to get their kids settled in the many nearby colleges and the Dutchess County Fair was going on as well. This was the only available hotel in the area. We paid over $170 dollars on a... More 

Helpful?
Thank wabo9000
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. It... More 

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