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All 9 Kingston hotels

Quality Inn & Suites Kingston

2.5 of 5 Hotel   |   114 Route 28, Exit 19 New York Thruway, Kingston, NY 12401
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Ranked #8 of 9 hotels in Kingston
  • Reviews (126)
  • Photos (15)
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  • Room tips (21)
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126 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
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English first
Albany, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

Breakfast at this location was lousy for my family's stay. Poor selection, small portions and overcooked product. When complaining to the manager he said "My suggestions will be noted". That’s really poor customer service. I’ve stayed at this location a number of times in the past. We won’t be back.

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Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Very dated, cigarette burn in bedspread. Bathroom worn and tired. Workout room door locked and staff couldn't get it open for a day. Heated pool was way too cold for me but my family enjoyed it. Breakfast...where do I start? Food (except potatoes) palatable. One amazing woman was doing 95% of the work,a man was doing a bit more and... More

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Senior Contributor
39 reviews 39 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an overpriced hotel. Large capacity with very few guests yet they gave us a room as far away from pool and desk as you could get without being out the back door. Bed was okay. Decor very dated. But clean. The entire property smelled musty, maybe even moldy. And the pool was so cold my son could not... More

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Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was here for an overnight stay with friends and actually was not impressed all that much with the hotel or the staff. Props to the ladies at the front desk, however the rooms really need some fixing up. We had two rooms one had a bigger fridge then the other one and one had a microwave and the other... More

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Long Beach, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2014 via mobile

I have never written a review on Trip Advisor but this was one of the worst hotel experiences I have had. Our room was disgustingly dirty and had stains on the furniture and wallpaper peeling from the walls. I contemplated taking a shower but came to the conclusion that I'd feel more dirty if I did. The staff was rude... More

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QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

We appreciate that you took time to bring to our attention your experience and thoughts regarding your recent stay in our property. It is extremely saddening to hear that your stay was not your liking. Your comments regarding our property’s cleanliness and maintenance will be attended immediately and improvements will be made to ensure that we deliver top quality services... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 3, 2014

My family and I had the opportunity to stay here during May 31 for a family wedding nearby. Let's just say my disappointment with this place started the minute I walked in. We were greeted by a young man in jeans and tshirt, which is fine, but his jeans were half way down his buttocks exposing his dark gray underwear.... More

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QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

We would like to express our sincerest apologies for the inconvenience during your stay. It is saddening that our staff was not able to give the best impression during your visit. This will be discussed with them- courtesy, efficiency as well professionalism in the way they dress. Your concern regarding the non-smoking room with be immediately attended, we want you... More

Iroquois, Canada
Top Contributor
51 reviews 51 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 29, 2014

As my husband I meandered home to Ontario Canada from a cruise ship, that docked in New Jersey, we stopped in Kingston New York. Finding the hotel was little complicated but our tour through the city was interesting and the hotel is actually well situated outside of the city.We were weary travelers and happy to find a hotel with a... More

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QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

It was a delightful experience serving you during your recent stay in our Hotel. We are pleased to hear that you were satisfied with the services provided by our staff, the discount at dinner and complimentary breakfast. Your feedback will be shared with our Front desk staff and rest of the team. Our aim is to ensure that your lodging... More

Lancaster, Pennsylvania
Top Contributor
123 reviews 123 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed May 27, 2014

Spent two day here the second night they did not clean our room, front desk said everyone leaves at 3 pm.. So tough...gave us some clean towels and clean it yourself.. Hey for 189.00 a night next time I will stay elsewhere, we ask for a manager, and several days later no manager, nor call no email, just took our... More

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QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for taking the time to write us an insightful review. It is indeed saddening to hear that we failed to meet your expectations on Housekeeping as well as Front desk assistance. We have checked what happened from our Front desk staff and they said that our Housekeeping saw that there was a Do Not disturb sign on your... More

Senior Contributor
35 reviews 35 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 6, 2014

Stayed at this Quality Inn due to a family wedding this past weekend. There were some pros and cons about the whole thing: Pros: Good location, literally right off the NY Thruway. The hotel is *very* dated, but it appears that they're in the middle of renovating certain aspects of it slowly but surely. They are redoing the pool, which... More

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QualityInn12401, General Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for sharing the details about your recent visit. It is good to know that our location provided convenience when you needed to attend a wedding during your stay. Your valuable input determines the quality of service we provided during your visit. We are saddened to hear that our staff’s demeanor was unlikely and that our accommodation was not... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2014

After having the worst experieence of my life at the Rodeway Inn in kingston ny. I found this quality Inn. Everything was great! Friendly staff great large and clean room. Bathroom was flawless. If you're staying in kingston ny, and want to stay at a choice hotel the Quality Inn is your best option. The rodeway inn is a dump!... More

Was this review helpful? Yes 1
QualityInn12401, Guest Relations Manager at Quality Inn & Suites Kingston, responded to this review

Thank you for finding the time to share about your stay. It is our goal to provide the best lodging experience to our valued guests. We are pleased to know that we were able to accommodate you accordingly and was able satisfy you by exceeding your expectations of our Hotel’s services and facilities. Thank you for the insight on how... More

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Additional Information about Quality Inn & Suites Kingston

Address: 114 Route 28, Exit 19 New York Thruway, Kingston, NY 12401
Location: United States > New York > Kingston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites Kingston 2.5*
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Also Known As:
Quality Inn & Suites Kingston Hotel Kingston
Quality Inn And Suites Kingston
Quality Inn Hotel Kingston
Quality Inn Kingston Ny
Kingston Quality Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Kingston hotel in the heart of the Catskill Mountains. Perfectly located off Interstate 87 near Catskill Park, the Quality Inn & Suites™ hotel is less than four miles from the Hudson River Cruises. This Kingston, NY hotel is within 15 miles of Horse Shows In The Sun (HITS) and Bard College. The State University of New York at New Paltz (SUNY New Paltz) is only a short drive from the hotel. The Dutchess County Fairgrounds, home of the Dutchess County Fair and Rhinebeck Antiques Fair, is just minutes away. The Hudson Valley Garlic Festival, voted the number one Food Festival in the United States by USA Today , is also close by. Several shops and restaurants are in the surrounding area. Be sure to visit Roudigan's Steakhouse and the Hollywood Lounge, located on the property. ... more   less 
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