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Courtyard by Marriott Kingston

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500 Frank Sottile Blvd, Kingston, NY 12401
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Kingston
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224 Reviews from our TripAdvisor Community

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Traveler rating
    75
    94
    31
    16
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (39)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (50)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Here for a horse competition with kids. Hotel has large lobby which serves both adults & kids to hang out, as well as an outdoor area. Staff super friendly. Coffee, cocktails and snacks in lobby. Pool after a hot day in the sun tops it off! Train is a distant murmur compared to our recent Marriott experience in Oceanside CA... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review. We love that you enjoyed our large lobby and Bistro! We would love to have you back in the near future! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel while visiting friends- unfortunately, the hotel was overbooked due to multiple events like HITS happening in the area, but the operations manager Jonathan was excellent and gave us an alternate room that suited our needs. All the staff was professional and courteous and this hotel was immaculate! The Bistro was also lovely and when the... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you so much for taking the time to write a review on our property. I am so glad that you had a great stay with us. We strive to give excellent customer and personal service. We would love to have you back when you are in Kingston! More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient and clean property with indoor pool for kids. Train is loud so stay on parking lot side of building. Bistro met our needs. Lobby spacious . We traveled with kids en route to Niagra from philly. Room clean and staff friendly. Driving 4 minutes to local eateries. Quick drive from 87.

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review on our property. I am so glad you enjoyed your stay, please come visit us again in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago

There were literally 8 rooms booked, and from the start we were all unhappy!! It also wasn't just us. We heard many complaints from people that we didn't even know. Though we all booked the same day, we realized we were all charged very different rates. I was charged over $300 a night and some of the rest of our... More 

Was this review helpful? Yes 3
New Jersey
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago

I returned to the Courtyard - being a Marriott fan - instead of the Hampton Inn across the road - having been here in May, 2015 as well. I had forgotten about the train throughout the night and that was disruptive for my husband. What was worse for me this time was the bed......it sags so much you end up... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for reviewing our property. Please know that the issues you mentioned were addressed and actions are being taken. Please do come back in the future, we will take great care of you! More 

Kansas City
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, unfortunately we will not return to this property if we can help it. My husband fought all night to stay on his side of the bed! This mattress desperately needs to be replaced due to the unevenness. We were given the "accessible" room which has additional bars and a bench in the shower area. I was DISGUSTED with the... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to review our property. Please know what you experienced is not the norm. I will speak with my Operations Manager as well as checking into getting that bed replaced immediately. If you are ever in Kingston again, please call me directly so I may book the reservation for you. Thank you. More 

Roosevelt
Level Contributor
96 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Rm 215 & had a spacious double bedroom that included a lounge chair, desk with desk chair and seated chair. Spacious closet and 3 drawers. Microwave & fridge also available. Bathroom was a nice size with a seated shower. View outside window is not scenic. Room was clean and well appointed. Exercise room has 2 treadmills, weights,... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for writing a review of our property. I am so glad you enjoyed your spacious room. We do hope to see you again if you are traveling back to Kingston. More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff at this location is very friendly, efficient and accommodating. Our king bed room on the 3rd floor overlooking Ulster Ave and the mountains was quiet and comfortable. The train passing on the tracks parallel to the opposite side of Ulster Ave. was audible but infrequent and not disruptive. The room was VERY clean. No grunge in the bottom... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you so much for taking the time to write a review. I enjoyed reading the attention to detail regarding the area and I enjoy all the places that you mentioned as well. I hope that when you return to the Hudson Valley you will come and stay with us again. More 

Churchton, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2015

There were two real highlights for me - the front desk staff and the layout/set up of the room. When I checked in I was exhausted, and the gentleman at the front desk was polite, welcoming, efficient and helpful - he even pushed the up arrow on the elevator for me! I must have looked really tired :-). When checking... More 

Was this review helpful? Yes 2
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Kingston, responded to this review

Eileen, We are so pleased that you enjoyed your stay with us and appreciate you sharing with other TripAdvisor readers. We are truly proud of the customer service that our staff provides and consider this one of our biggest assets. We hope that you will get the opportunity to visit again. Have a great summer, Cindy Dulaney Courtyard by Marriott... More 

Philadelphia, Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed June 20, 2015 via mobile

Our arrival here today wasn't favorable...we couldn't find hotel with gps using hotel address listed on website, there were NO signs in and around the mall area the hotel is located, and the front desk staff gave confusing directions when we called twice to ask... When we finally arrived, they had no record of the reservation I'd made yesterday. Front... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for writing your review. Please let me explain this is not normally our norm. I do apologize with the mix up in reservations, and I would love to have you back so we can prove we can do better. Please call me directly when you are ready to come back to Kingston, I will personally make your reservation... More 

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