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Courtyard by Marriott Kingston

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500 Frank Sottile Blvd, Kingston, NY 12401
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Kingston
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217 Reviews from our TripAdvisor Community

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Traveler rating
    74
    91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (217)
  • Mar-May only
    (39)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (50)
All months
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at this location is very friendly, efficient and accommodating. Our king bed room on the 3rd floor overlooking Ulster Ave and the mountains was quiet and comfortable. The train passing on the tracks parallel to the opposite side of Ulster Ave. was audible but infrequent and not disruptive. The room was VERY clean. No grunge in the bottom... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you so much for taking the time to write a review. I enjoyed reading the attention to detail regarding the area and I enjoy all the places that you mentioned as well. I hope that when you return to the Hudson Valley you will come and stay with us again. More 

Churchton, Maryland
2 reviews
4 of 5 stars Reviewed 1 week ago

There were two real highlights for me - the front desk staff and the layout/set up of the room. When I checked in I was exhausted, and the gentleman at the front desk was polite, welcoming, efficient and helpful - he even pushed the up arrow on the elevator for me! I must have looked really tired :-). When checking... More 

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Kingston, responded to this review

Eileen, We are so pleased that you enjoyed your stay with us and appreciate you sharing with other TripAdvisor readers. We are truly proud of the customer service that our staff provides and consider this one of our biggest assets. We hope that you will get the opportunity to visit again. Have a great summer, Cindy Dulaney Courtyard by Marriott... More 

Philadelphia, Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Our arrival here today wasn't favorable...we couldn't find hotel with gps using hotel address listed on website, there were NO signs in and around the mall area the hotel is located, and the front desk staff gave confusing directions when we called twice to ask... When we finally arrived, they had no record of the reservation I'd made yesterday. Front... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for writing your review. Please let me explain this is not normally our norm. I do apologize with the mix up in reservations, and I would love to have you back so we can prove we can do better. Please call me directly when you are ready to come back to Kingston, I will personally make your reservation... More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have revised this review. Previously I'd given this hotel a decent rating, however, I've since discovered that they billed my credit card for two nights stay despite pre-paying for rooms through AMEX travel. They took my card for incidentals, which I had less than $5 but when I returned home I checked my account and found they had charged... More 

Was this review helpful? Yes
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for bringing the credit issue to my attention. I hope you enjoyed your stay other then the authorization mix up. Please email me at showe@thmc.biz and I will take care of the issue right away. Thank you. More 

Pennsylvania
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property is way over priced for where you are, what you get and the lack of relaxation that comes with staying here. 1. The train engineer sounds the horns at all hours of the night (my favorite was 2:30am) 2. They charge for coffee. They have NO free coffee urn in the lobby at all and the room coffee... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to review our property. We would love to have you back to prove that we can do better next time. Our landscaper has been made aware that he will not be able to cut the grass until later in the day, this will never happen again. Please contact me directly next time you are... More 

Fresno, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We usually look for a Marriott when traveling because we always feel at home. This Courtyard in Kingston was no different! We enjoyed our stay and slept well in our king room. Our stay was prepaid through air miles, and when the room was accidentally charged to our credit card, Ryan Rowe, the manager, made a personal call to correct... More 

Was this review helpful? Yes
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Kingston, responded to this review

JohnieBean, We are so pleased that you enjoyed your stay with us. We appreciate your comments about Ryan's customer service and we will be sure to share your comments with him. Hope to see you again when you are back in the area! Cindy Dulaney Courtyard by Marriott Kingston More 

Larchmont, New York
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2015

This is probably the best Courtyard that I've stayed had. The main elements that made my stay fantastic were the friendliness of the staff and the modern atmosphere of the property. We came in at around 8 pm to be welcomed by a very kind man at the front desk. He gave us a choice of floors and views. We... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

We are all so pleased you had a great experience at the Kingston Courtyard! Thank you for taking the time to review our property and we hope to see you again soon. More 

Port Perry, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

This is a wonderful place to stay at. Service is exceptional. Rooms so clean. It's modern and up to date with everything you need. Plus right beside the hotel is a huge outlet mall with all kinds of stores. My sister and I took our 83 year old Mom there for Mothers Day and it was great. She could easily... More 

Was this review helpful? Yes 2
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Kingston, responded to this review

Edie F, Thank you for taking the time to review our hotel. It is always a pleasure to hear how our guests enjoy our location near the mall and the fact that it worked out so well for your Mother's Day makes it all the better. Maybe a new tradition has begun? Thank you again, Cindy Dulaney Courtyard by Marriott... More 

Cambridge, Maryland
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 18, 2015

We have been staying here for many years and have alternated with the Hampton. We didn't care for the remodel of the lobby, but the pool was nice for the grandchildren. However, during this 5 day visit we were especially disappointed in the housekeeping. Even after we brought the sloppy bedmaking, no replacement of handtowel, washcloth and toiletries and lack... More 

Was this review helpful? Yes 3
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Ms. Kathleen, Please except our sincerest apologies for your stay, this. We strive to give great service in a clean, comfortable and friendly environment. We would love to show you what we are capable of, next time you are in Kingston or traveling to Kingston, please ask for me and we will make sure your stay is the best. More 

Culver City, California
Level Contributor
154 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 10, 2015

If you close your eyes you could be in Waikiki. All Courtyards are the same. Clean, efficient, comfortable with decent amenities. That is what you should expect and that is what you will get. Good location here and east access to local attractions.

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Jerry P., I am so glad you enjoyed our hotel's location and clean rooms! We would love to have you back in the near future. Have a great summer. More 

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