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Courtyard by Marriott Kingston

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500 Frank Sottile Blvd, Kingston, NY 12401
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211 Reviews from our TripAdvisor Community

Traveler rating
    73
    89
    30
    13
    6
See reviews for
74
59
13
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (39)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (58)
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Larchmont, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is probably the best Courtyard that I've stayed had. The main elements that made my stay fantastic were the friendliness of the staff and the modern atmosphere of the property. We came in at around 8 pm to be welcomed by a very kind man at the front desk. He gave us a choice of floors and views. We... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

We are all so pleased you had a great experience at the Kingston Courtyard! Thank you for taking the time to review our property and we hope to see you again soon. More 

Port Perry, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a wonderful place to stay at. Service is exceptional. Rooms so clean. It's modern and up to date with everything you need. Plus right beside the hotel is a huge outlet mall with all kinds of stores. My sister and I took our 83 year old Mom there for Mothers Day and it was great. She could easily... More 

Was this review helpful? Yes 1
Tharaldson H, Guest Relations Manager at Courtyard by Marriott Kingston, responded to this review

Edie F, Thank you for taking the time to review our hotel. It is always a pleasure to hear how our guests enjoy our location near the mall and the fact that it worked out so well for your Mother's Day makes it all the better. Maybe a new tradition has begun? Thank you again, Cindy Dulaney Courtyard by Marriott... More 

Cambridge, Maryland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been staying here for many years and have alternated with the Hampton. We didn't care for the remodel of the lobby, but the pool was nice for the grandchildren. However, during this 5 day visit we were especially disappointed in the housekeeping. Even after we brought the sloppy bedmaking, no replacement of handtowel, washcloth and toiletries and lack... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Ms. Kathleen, Please except our sincerest apologies for your stay, this. We strive to give great service in a clean, comfortable and friendly environment. We would love to show you what we are capable of, next time you are in Kingston or traveling to Kingston, please ask for me and we will make sure your stay is the best. More 

Culver City, California
Top Contributor
130 reviews 130 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you close your eyes you could be in Waikiki. All Courtyards are the same. Clean, efficient, comfortable with decent amenities. That is what you should expect and that is what you will get. Good location here and east access to local attractions.

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Jerry P., I am so glad you enjoyed our hotel's location and clean rooms! We would love to have you back in the near future. Have a great summer. More 

Caldwell, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Courtyard Marriott in Kingston has some of the nicest front desk folks. The lobby area is one of the nicer Courtyard Marriott lobbies I've seen. We stayed in a room with 2 queen beds, the rooms were spacious. The fridge was super tiny, so don't plan on bringing anything substantial to store. The stay was comfortable for the weekend that... More 

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you so much for taking the time to review our property. It is great to hear that you enjoyed your stay and we look forward to seeing you in the future. More 

Kingston, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 4, 2015

While there are not a lot of choices in Kingston, the Marriott Courtyard is the best. Very friendly service, especially Susan at the Cafe. She make you feel right at home! Shona, the GM, is a true pro who will work hard to address any request. Even the maintenance person, whose name I cannot recall, was courteous, professional and friendly... More 

Was this review helpful? Yes 2
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time ro write such kind words on our property. I love that you pointed out our friendly service, as we think of our guests as our family. Please come visit us again soon, Susie will have a hot cup of coffee or tea waiting for you! More 

Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

needed a place to spend the night in kingston and chose the courtyard by Marriott as the place. Very convenient in terms of location as it is amidst shops and restaurants. Best feature of the room was the surfeit of electric outlets. What a great feature. With the free internet, and comfortable room, one of the best places I have... More 

Was this review helpful? Yes 2
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review on our property. I am truly thrilled that you had such a great stay. We can not wait until you come back! More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 3, 2015

This hotel is just fine. The room was large and everything was clean. All relatively quiet as it should be. But when we went to take a swim, the size of the pool ----- about 15 feet square ---- was just not worth getting wet.

Was this review helpful? Yes 1
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review on our property. I am so glad that you found the hotel clean and spacious. We do hope to have you back in the near future. More 

Rochester, New York
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 19, 2015

We were on our way to NYC and this hotel was on the way. It was rather far (4 miles) over very dark windy roads from Rt 81 based on the GPS directions. Leaving was better because I followed a real map- map your route before you get on the road. Note the hotel is NOT visible from the main... More 

Was this review helpful? Yes 2
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review on our property. I am so glad you had a great stay. Please come visit us in the future.We would love to have you back. More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 28, 2015

My family and I came here twice this year. The first time I came to check in around 2, the guy at the desk was very rude. He said check in is at 3pm. It was freezing out and the roads were slippery. It was so bad that I87 S was closed. So he wanted us to drive around in... More 

Was this review helpful? Yes 2
Shiona H, General Manager at Courtyard by Marriott Kingston, responded to this review

Thank you for taking the time to write a review on our property. I am so glad that you were so pleased with your service and your whole experience at our hotel. Thank you for giving us that second chance to prove yourselves. We all look forward to seeing you in the future. More 

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