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Holiday Inn Johnstown - Gloversville

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308 North Comrie Avenue, Johnstown, NY 12095-1095
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1 room 1 adult
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Holiday Inn Johnstown - Gloversville
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137 Reviews from our TripAdvisor Community

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Buffalo, NY
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I must say I have stayed here before with no issues. Most recent visit was told they offer no upgrades to anyone even though I am Spire Elite and upgrades are part of the program from what I have read online. I was staying for three nights and was assigned to room 100. Room was clean and bright and on... More 

Helpful?
Thank FlyUsAway
cmccredie, Manager at Holiday Inn Johnstown - Gloversville, responded to this review

Dear Guest, I would like to personally apologize for the series of incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I am sorry that our Front Desk staff was unable to provide you with an upgrade, although we do not... More 

Raleigh, North Carolina
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 3, 2016

I was visiting family around Christmas 2015. Normally, I stay with family or at a B&B, but decided to give this place a try. I'd probably stay again in a pinch, but I think my money is better spent at a nicer B&B. All in all, our stay was average. I was a bit disappointed by the following: - When... More 

Helpful?
Thank sandyly
cmccredie, Manager at Holiday Inn Johnstown - Gloversville, responded to this review

Dear Sandyly, I was disappointed to hear of your experience during your stay at our hotel. Please allow me to apologize for the poor service you received. i appreciate that you took the time to share the situation with me, as this is not a typical situation for checking in at our hotel. I will be speaking with the team... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 26, 2015

We stayed the weekend of dec 19, 2015. The room was small but was neat. My teenage son went to the desk and asked for another towel. There were 4 of us and only 3 towels. The person at the desk said they would come to our room with one in 20 minutes. They never showed! Saturday morning there was... More 

Helpful?
Thank Kristi K
cmccredie, Manager at Holiday Inn Johnstown - Gloversville, responded to this review

Dear Kristi K, Thank you for sharing your comments with us, the good the bad and the otherwise. It truly allows us to know how we are doing with providing you the best service we can. ' I was disappointed to learn of your experience during your visit here at our hotel. Please allow me to apologize for the poor... More 

Boston, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 18, 2015

We were moving and booked this hotel for the first night of our move. Due to terrible weather reports we had to leave a day early so we called hotel and cancelled (one day ahead of reservation.) We were charged anyway. Manager when he finally bothered to take my call said we had rebooked for that same day. There was... More 

Helpful?
Thank Diana M
cmccredie, Manager at Holiday Inn Johnstown - Gloversville, responded to this review

Dear Guest, I am sorry to hear of your experience with our hotel. That type of poor communication is not indicative of how our team members typically communicate with our guests regarding a no-show billing. I am sorry for your frustration, and will follow through with all of our team so that they understand how frustrating this break down in... More 

Peekskill, New York
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 15, 2015

My sister and I stayed here two nights while attending a family reunion in the area; The room was comfortable, quiet and clean. We enjoyed the beautiful pool in the evening - had it all to ourselves. We also enjoyed an excellent dinner at the onsite restaurant. Staff is professional and friendly. Will stay here again next year.

Helpful?
Thank UncleJackNY
Brick, New Jersey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 15, 2015

I booked a room on line for October 6th, 7th and 8th. My plans changed and I changed the reservation to just October 7th and 8th. I confirmed my change on line. I arrived at 8:00 PM on October 7th and I was told there was no room. The girl at the desk, who was very nice and helpful researched... More 

Helpful?
4 Thank 80standby80
Maple Valley, Washington
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed October 14, 2015

Wife and mother-in-law traveled to Johnstown for her 67th year High School Reunion (yes, 67 years) and we booked them into this hotel based on T.A. reviewers. It was an excellent choice. The hotel is easy to find and well located on the north side of town. The hotel was immaculately clean and well taken care of-- They even had... More 

Helpful?
Thank JohnHMapleValley_WA
Buffalo, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 11, 2015 via mobile

We were in town for a family wedding, and the groom's parents hosted brunch for everyone the morning after. Eggs were nicely cooked, and the sausage and potatoes were tasty, but the bacon was a bit too greasy for my taste (I like super extra crispy bacon). Overall a nice experience.

Helpful?
Thank John K
cmccredie, Manager at Holiday Inn Johnstown - Gloversville, responded to this review

Dear John K, Thank you for taking the time to write a review of your experience at our property. We greatly appreciate your comments. We apologize for your dissatisfaction on some of our breakfast items, we do our best to accommodate all of our guests different tastes. We hope that you will travel this way in the future and stay... More 

Vermont
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 21, 2015

very nice, clean. a great restaurant on site very reasonably priced, relaxing atmosphere and good food with a choice from a full menu or a lesser modified menu. the wait staff could have been friendlier, but all and all both the hotel and restaurant were worth it.

Helpful?
Thank Chris H
Level Contributor
3 reviews
5 of 5 stars Reviewed September 17, 2015

Holiday Inn's are always trustworthy hotel to stay in. They are consistently clean and well serviced. This particular Holiday Inn is even better than expected. The staff was courtious and helpful, the entire hotel, in the rooms and out, was very clean. The rooms were very nicely made up. They even have a very good sit down restaurant inside the... More 

Helpful?
Thank Adam M
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