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Super 8 Johnstown/Gloversville

2.0 of 5
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301 N. Comrie Ave., Johnstown, NY 12095
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Super 8 Johnstown/Gloversville
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Ranked #3 of 3 Hotels in Johnstown
A recent review
4 of 5 stars reviewed 1 week ago
lorih52 Weatherford, Texas
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146 reviews from our community

Traveler rating
    45
    40
    37
    14
    10
See reviews for
48
33
22
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (36)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (31)
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Guelph, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked a non- smoking room and after driving all day, we arrived at the Super8 only to find out they didn't have any non-smoking rooms available and they took it upon themselves to reserve a smoking room for us and didn't even notify us. The place was so disgusting , there was no way we could stay. We decided... More 

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Torrington, Connecticut, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I reserved a non-smoking room. Upon arrival I was told they only had a smokers room. Felt like I slept in an ash tray. I will use one of the other hotels next time. Why bother reserving a room if they don't have it when you get there. Fool me once.....

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Leif D. Thank You for Taking the time and for sharing your experience with us. Please accept my sincere apologize for the bad experience you had with our reservation error and the lack of service provided by our staff . This is not the level of service we strive to provide, and I am very sorry this was your... More 

Travelers are raving about these Johnstown hotels

Johnstown
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked 2 nights they only reserved 1. It was resolved.bathro toilet was not cleaned stained with brown nothing bleach couldn't clean. Long dark hairs all over floor in b.r. Hole punched in door and wall in bathroom. Cigarette hole burns in chairs. Plastic baggies on side of bed.staff was friendly.rooms just felt dirty.

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Holly F. Thank You for Taking the time and for sharing your experience with us. Please accept my sincere apologize for the bad experience you had with us and the lack of service provided by our staff . This is not the level of service we strive to provide, and I am very sorry this was your experience with... More 

New York City, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

The place catered to animals and it smelled like animal feces basically, the floor of which I stayed had some characters wondering thru the hallways the place looked like it was for residential purposes

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Juana R, Thank You for Taking the time and for sharing your experience with us. Please accept my sincere apologize for the experienced you had with us. I appreciate your feedback and bringing the matter to our attention. I have discussed this issue with all our staff and we are committed to ensuring this problem does not occur again.... More 

Syracuse, New York
1 review
1 of 5 stars Reviewed 4 weeks ago

Strange people throughout the entire building, smokers at every door, we didnt feel safe at all with the Vagrant type people wandering the halls all hours of the day and night, our bathroom fan didnt work and there were brown streaks running down the bathroom walls, the bed was clean and comfortable.

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Mark V, Thank you for sharing a review of your stay on TripAdvisor. i am glad you like our clean and comfortable room . I would like to offer my sincere apologies for the inconveniences that you have experienced during your stay with us. Your feedback is very important to us and we can assure you that we will... More 

Oswego, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Most everything is great at this hotel. Clean rooms, friendly staff, WiFi is good. But... The beds are very, very firm. If you like firm beds, then this hotel is perfect. But I personally found them uncomfortable and it was difficult to sleep. Other than that I have nothing to complain about.

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Heather K, Thank You for staying with us and for taking the time to share your experience on TripAdvisor. we are happy to hear that you enjoyed your stay with us. our staff always work to provide a best stay to all of our guests. i am glad we were able to make your stay an enjoyable one. we... More 

Westtown
2 reviews
3 of 5 stars Reviewed April 14, 2015

I had to go out and buy air freshers to get rid of the smoke odor in the room.When I got home I had to wash all my clothes to get the smell out of them.

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear, Nicola M. Thank you for staying with us. I would like to offer my sincere apologies for the inconveniences that you have experienced during your stay with us. I appreciate your feedback and bringing the matter to our attention. I have discussed this issue with all our staff and we are committed to ensuring this problem does not occur... More 

Johnstown
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 31, 2015

They did not have any maple syrup for waffles on Sunday morning. Please increase stock so this does not happen. Everything else was fine. Thanks

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Judy S. Thank you for taking the time and for sharing your review on TripAdvisor. we are happy to hear that everything worked well for you. please accept my sincere apology for the inconvenience you had during your stay. we will certainly consider your review for our future references so the same situation will not occur again.we all look... More 

Cedarville, Michigan
1 review
5 of 5 stars Reviewed March 28, 2015

I am in town to meet family and my stay is better because of a good stay in the Super 8..

Review collected in partnership with Super 8

Was this review helpful? Yes
Amar P, General Manager at Super 8 Johnstown/Gloversville, responded to this review

Dear Lowell P. Thank You very much for choosing to stay with us and for sharing such a nice review on TripAdvisor. we all were excited to read that you enjoyed our clean and comfortable room. we are happy that we were able to make your stay an enjoyable one. we truly appreciate your kind words for our accommodations. we... More 

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