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Hampton Inn & Suites Jamestown

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4 West Oak Hill Road, Jamestown, NY 14701
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Hampton Inn & Suites Jamestown
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Hampton Inn & Suites Jamestown
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (62)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (44)
All months
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Usual quality from a great chain. Clean rooms, friendly service and great coffee. Breakfast buffet is a bit mixed as always, but the make-your-own waffles is an excellent idea. Wifi is acceptable and they have a decent pool and fitness room.

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Mansfield, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at the Hampton are always friendly and helpful, the complimentary hot breakfast is better than most, and the on-site exercise room differentiate this from others in the area. It is right at an on/off ramp for the interstate for easy access, as well as a quick drive into central Jamestown.

Review collected in partnership with Hampton

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Seaford, Virginia
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights for a family reunion. This Hampton is one of the relatively new remodeled hotels with updated furniture (i.e. - dresser instead of just a cabinet and counter top in the bathroom), really comfortable mattresses and pillows, etc. They only have refrigerators and microwaves in the more expensive suites. I'd expect a $175 room to have... More 

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Culver City, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We chose this property based on location, and being able to use American Express points to pay for it. The location is right off the freeway, but is up on the hillside, and surprisingly quiet. The customer service was consistently excellent during out stay. The friendly, professional woman who checked us in immediately found the reservation, and was able to... More 

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Columbus, Ohio
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our experience was much worse than high scores by others - definitely a poor disappointment. Swimming pool was ice cold again. Phones don't work. Housekeeping never even cleaned the room - but came in and took the tip $ we left right off the desk. Sofa bed had unmade prior sheets/blankets. Out of bfst food. Just bad. Very expensive due... More 

Was this review helpful? Yes 1
Babb1, General Manager at Hampton Inn & Suites Jamestown, responded to this review

Please respond via email with your name and room number so I may investigate further. Thank you. beth.brown@hilton.com More 

USA
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed one night. Bedroom and linens were all clean, smelled fine, which is most important. Bathroom can use an update or at least some extra cleaning and new caulk and shower head. Drapes are too short and let a lot of light in the morning. I used online check in for the first time and liked that I was able... More 

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Hilliard, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We reserved 2 queen beds but once in the room, we noticed there was no refrigerator. Called the front desk and was cheerfully assigned a king bed room on the same floor, with a frig. We wanted Chinese takeout and she provided a menu from a nearby restaurant who could deliver. It had been a long day and we were... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Long Grove, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A typical well maintained, quiet, and clean Hampton Inn. There are a couple of restaurants visible from the front door. I had a problem connecting to the free WiFi, but details on the work desk in the room provided a support phone number. Support was excellent, quickly resolved my issue (just clearing browser cache).

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Scotia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights on business. My main complaint is the mattress was quite hard and I found myself waking up frequently to change position. The location is very convenient to Interstate 86 and a straight shot into downtown Jamestown on Main St. The included breakfast isn't gourmet, but I enjoyed the oatmeal and fruit available each morning.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Staten Island, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 28, 2015

Very pleasant atmosphere. The room was very well maintained and comfortable. We have stayed at much more expensive hotels that were not nearly as clean and well maintained. We would definitely stay here again.

Was this review helpful? Yes 1
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