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BEST WESTERN PLUS Downtown Jamestown

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200 West Third Street, Jamestown, NY 14701
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BEST WESTERN PLUS Downtown Jamestown
Best prices for: 1 room 1 guest
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Ranked #3 of 6 Hotels in Jamestown
A recent review
5 of 5 stars reviewed 1 week ago
Gymnas Buffalo, New York
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151 reviews from our community

Traveler rating
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    36
    14
    9
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60
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buffalo, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Thank you for a great weekend! Brought the kids swimming and were very accommodating. Once the construction is complete it will be beautiful. Very friendly staff. Parking is a bit tough in the lot but everything else was great!

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Fairport, United States
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is in the process of an upgrade. The room was clean and comfortable. I did not use any of the amenities although they had a pool and the water was very warm. The staff was pleasant and very helpful. The location is in the center of town and close to everything.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed February 17, 2015

OK BECAUSE IT IS RIGHT ACROSS THE STREET FROM THE RINK but it has almost No parking. I never got a parking space all weekend. On street parking in the winter is a little tuff! The breakfast need a little help as well

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. I apologize about parking. When the hotel is at full capacity we utilize our overflow parking lot that is across the street. I realize this is not convenient in the winter time. I hope you will visit us again. More 

Valencia, PA, United States
1 review
2 of 5 stars Reviewed February 17, 2015

Good: 1) This hotel was convenient to the Jamestown Arena and was near many restaruants. 2) The staff was accomodating to our large group of hockey families. Bad: 1) The hotel was generally clean except that I found a roach in the bathroom in my room. 2) The staff was not flexible with the 11AM check-out time

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. As I stated of course the hotel take precautionary measurements against any type of bugs and there is no evidence we were able to find that suggests you may have found something in your room. However, I am sorry you encountered an issue and please know you can bring any issue to our attention while... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed February 3, 2015

Friendly welcome staff with good knowledge of local establishments. Made me feel right at home and comfortable. Location is right downtown and within very close walking distance to many shops/restaurants/bars. I was very impressed with the cleanliness of the rooms.

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I will share your positive comments with all the staff. We are so happy you enjoyed your stay and we hope to serve you again in the future. More 

Erie, United States
1 review
2 of 5 stars Reviewed January 23, 2015

leaking roof, parties in the lobby made it uncomfortable to relax for a minute. The stair well roof had huge mold stains and a can of mold remover placed along the wall. The toilet leaked brown water around the base and the red light for messages blinked all night. The desk could not turn it off. The 330am drinking party... More 

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to write a review. As far as any mold issue goes. We had a roof issue that was just resolved. It only affected a restricted area of the stairwell and of course has been resolved. I apologize the message light on your phone was an issue. I will be sure to check into that.... More 

1 review
4 of 5 stars Reviewed January 20, 2015

Excellent hotel. A group of 15 stayed here for 2 nights. Nice and close to nightlife and directly across from the Arena that we played hockey in. Hotel staff were very friendly. Safe and easy parking. We will be back for sure. Very enjoyable stay.

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We are happy to hear you had a great stay. We look forward to seeing you again. More 

1 review
1 of 5 stars Reviewed January 18, 2015

25 drunk guys partied in the 3rd floor hallway from l0:30 pm until 4:30am. Impossible to get to sleep. Called the front desk at 1:30am to see if they could resolve the problem. A lady came up to the 3rd floor and attempted to solve the problem. When she left the party with yelling, swearing and drinking started again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. For future reference if an issue such as noise is not resolved after the first attempt please let us know so that we can take more aggressive steps to make sure the matter is resolved. I apologize that you encountered this issue during your stay and please know this is not a problem that occurs... More 

Vestal, New York
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 5, 2015

My wife and I traveled to Jamestown to visit the nearby Southern Tier Brewery and meet some friends. In need of a place to stay the Best Western seemed like the middle of the road when it came to price and amenities. The staff seemed friendly enough and were eager to help if needed. The room itself was clean and... More 

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Shrewsbury, Pennsylvania, Usa
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2014

This Best Western property is a great place to stay while staying in the Jamestown area. The customer service is terrific as are the amenities, which include free continental breakfast as wifi, an exercise center, and an indoor pool. The prices are competitive, and the ongoing renovations are making stays even more enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review! We are so glad you enjoyed your stay and look forward to seeing you again! More 

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