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BEST WESTERN PLUS Downtown Jamestown

2.0 of 5
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200 West Third Street, Jamestown, NY 14701
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BEST WESTERN PLUS Downtown Jamestown
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Ranked #4 of 6 Hotels in Jamestown
A recent review
5 of 5 stars reviewed yesterday
Bonnie W Jamestown, New York
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jamestown, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Best Western has always been a favorite choice of mine when travelling, whether in Florida, NY state, or in between, if I can find one. They are reasonably priced, usually located in an area convenient to main highways, offer a free breakfast featuring some hot items -- eggs, sausage, often biscuits and gravy, juices, cereals, always waffles, good, hot coffee,... More 

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Buffalo, New York
2 of 5 stars Reviewed 3 days ago NEW

The room itself was pretty good except for an antiquated shower/tub. The staff was friendly but not overly helpful. We had two major issues with the place, first, There is not enough room in the parking lot. We came back from a social function at about midnight and were told we had to park in the auxiliary lot which is... More 

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I know parking is a major concern on high volume weekends. I am sorry you encountered parking issues. What we suggest is that you unload bags at the entrance and then go over to the extended lot so that you do not have to carry your luggage across the street to the overflow lot. It... More 

Long Island, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff are very friendly and accomodating. The location is excellent. It is near the Lucy-Desi Museum and the downtown area. Our room was clean with a frig and coffee maker. The wifi was excellent - didn't have a problem. The free breakfast is ok. It could be better.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to review your stay. We are pleased to hear that you had a great experience and we hope to be able to serve you again in the future. More 

Kennerdell
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

THE GOOD: Great rates for a room near the lake. The rooms are spacious and clean and the room we had was newly updated regarding decor. Breakfast was buffet style that far exceeds the expectations one has when they think of free continental breakfasts. 37 or 42" TV, coffee maker, mini fridge, hair dryer and a multi-plug outlet on the... More 

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We appreciate your comments and we always look to improve on areas of concern. We did look at your shower and thank you for letting us know. I am happy to hear that you enjoyed your stay (minus pillows). As for the HBO concern we are waiting for our provider to put it on a... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 3 weeks ago

I come to town on business two or three times per year. This is my base in Jamestown. A little rugged and seem forgotten. It seems they plan to renovate parts of it, it is good because it is really needed. I was here in March this year, and there was renovation ongoing on the floor in the lobby and... More 

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We appreciate your feedback. The remodel has taken some time but we are nearing the end. We thank you for your continued support and patience during this process. We hope you will come again to see the final result. More 

Lockport, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is right downtown on a city street. It was very quiet though. It is currently being remodeled, but that didn't affect us at all. The free breakfast was more than adequate and the staff was great. The girl at the front desk made some calls for us to verify what we were going to see was actually going... More 

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the positive comments. They are always nice to hear and I will share them with the staff. We hope to see you again soon! More 

Stafford, VA
1 review
4 of 5 stars Reviewed 3 weeks ago

Good hotel, nice room, nice staff, but lobby/dining area was under construction. I'd wait until later in summer 2015 to stay there if you are bothered by construction, which took away some of the seating. Press Room restaurant across the street was very good. Parking was limited to a small parking lot....you wouldn't be able to fit a large camper... More 

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We appreciate your patience during the remodel process and we hope you will come see us again soon!!! More 

Jamestown, New York, United States
1 review
5 of 5 stars Reviewed June 1, 2015

The staff will go out of their way to make your stay enjoyable. From your check-in to check-out they make it easy. Always keeping breakfast hot and ready for when you get up to always having a cup of coffee ready and hot during the day. They are working on a remodel at the moment June 2015 and when it... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

I will pass your positive comments on to the staff. We try very hard to make everyone feel the way you do. We enjoy hearing that your experience was a great one. Thank you for staying with us and I hope you will come see us again soon. Thank you. More 

Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

I reviewed this hotel last year and I have to say it has really improved . Staff are professional , friendly & helpful . The rooms are cleaned daily . The continental breakfast is much improved . There is renovation going on but even with that I would not hesitate to recommend this hotel.

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Your review made me smile! I love to hear the feedback of our repeat guests. Yes, we are renovating and I am so excited to have you come back to see the finished updates. Thank you so much for staying with us and we can't wait to see you again. More 

Kerhonkson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2015

We had to park out on the street as they didn't have enough parking. The bedspread was torn and the room is very dated. Time for an uplift!! Breakfast was very limited and there was not enough seating for the people there.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I know parking can be limited during high volume periods. We do have an overflow lot and free street parking on the weekends which I do realize are less convenient options than our main lot. As far as seating for breakfast and the lobby we are currently working on expanding so I hope you will... More 

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