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All 5 Jamestown hotels

BEST WESTERN PLUS Downtown Jamestown

3.5 of 5 Hotel   |   200 West Third Street, Jamestown, NY 14701
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Ranked #3 of 5 hotels in Jamestown
A recent review
4 of 5 stars reviewed 2 days ago
captainrondw Mesquite, Nevada
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89 people have reviewed this hotel

Traveler rating
    27
    31
    16
    8
    7
See reviews for
37
17
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Mesquite, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very helpful staff. Nice location - parking can be tough when property is Full. Easy walk thru downtown and to Lucille Ball attractions. Will stay here again! Pool was clean and breakfast was good. Get there early for best parking

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

We are happy you enjoyed your stay. Thank you for taking the time to share your comments with us. We look forward to seeing you again!!! More

Rochester, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Multiple stays over several years for family visits. Rooms clean, issues handled quickly (and there have been very few) Hotel can be very busy due to events in the area. Even when packed the staff is on top of things.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the wonderful compliments you gave our property and staff. I will be sure to pass them on to everyone here. Thank you for taking the time to share them with us. We hope to see you again soon. More

Tecumseh, Michigan
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is comfortable and is located right in downtown Jamestown. The staff is very friendly and helpful. There is an indoor pool that is very clean and the perfect temperature for a nice dip! They provide different types of pillows as well so you can choose the one that suits you best. It also is dog-friendly (if that is... More

Review collected in partnership with Best Western

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Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I was disappointed at the size but pleasantly surprised by the friendliness, cleanliness, and great location. Check in was quick. I came back down to the front desk to ask a question and was greeted with my name--that never happened at any hotel I ever stayed at and I've stayed at plenty. The rooms were very clean. The check out... More

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to review us. We appreciate your feedback and are happy you enjoyed your stay!! We hope to see you again soon. More

Angola, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

Rooms were average yet clean. On check in the desk clerk was too busy on the phone complaining about how busy it was to engage in a conversation with us. She might have well have held up a sign saying thanks for your money now stop bothering me!

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

We appreciate your feedback. Please know that we will use your comments to improve our services in the future. We apologize for the negative staff experience you encountered and will look into that. Thank you and we hope we get the opportunity to serve you in the future. More

NJ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

iPluses: Clean. Quiet (no hockey teams in town). Asked for top floor rear room and got it. Cheerful, courteous, helpful staff. Comfortable mattresses. Minuses: Shabby room furniture which should be replaced. One of our chairs was broken. Fortunately I noticed it before sitting, otherwise would have been on the floor. How such an obvious safety problem could have been overlooked... More

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

We are very sorry to hear about your negative experience. Please know that we take your feedback seriously. You are correct, we should have noticed the chair was broken before your check in. We are currently working on plans to update the property and all of the furniture. We hope that you will give us the opportunity to better serve... More

Port St. Lucie, Fl
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 12, 2014

I grew up in the Jamestown area, so I return at least once a year for a visit. I just spent 3 nights at the Best Western downtown and was very pleased with my stay. We were greeted in a very friendly, professional manner. Room keys were already for us, check in was very quick. My brother was traveling with... More

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the positive feedback. I will share your comments with the staff. We are happy you enjoyed your stay. We look forward to serving you again in the future. More

Livonia, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

My son and I stayed at the Best Western in Jamestown on two occasions while in town for a special needs hockey tournament. On both occasions I have only good things to say about the hotel and the staff. The hotel is clean and convenient, the beds are comfortable, and the staff is friendly and professional. We've stayed at other... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

We are so glad you enjoyed your stay!! Thank you for taking the time to let us know. We hope to see you again soon. More

Fredericksburg, United States
1 review
5 of 5 stars Reviewed February 26, 2014

Centrally located in downtown Jamestown. Very nice, clean rooms and reasonable rates. I would say this is the nicest Jamestown hotel since the Hotel Jamestown, which was probably quite the hotel in it's day.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the positive feedback. I am so glad you enjoyed your stay. We appreciate your business and hope to see you again soon!!! More

Butler, United States
1 review
3 of 5 stars Reviewed February 23, 2014

Good Location - Some very good staff members - some staff members are not very pleasant. Beds are very hard so if you like hard beds then this is the hotel for you - If you don't then don't stay. We have a family of 5 so we needed the pull out coach. The mattress on the pull out couch... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

The staff and I apologize for your negative experience. If you know which staff member was unpleasant please call the hotel and let me know so that I can take care of it. As for the beds we are in the process of replacing them, I realize that is of no help to you now. For future reference please do... More

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Additional Information about BEST WESTERN PLUS Downtown Jamestown

Also Known As:
Best Western Jamestown
Jamestown Best Western
Address: 200 West Third Street, Jamestown, NY 14701
Phone Number:
Location: United States > New York > Chautauqua County > Jamestown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Jamestown
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Downtown Jamestown 3.5*
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