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BEST WESTERN PLUS Downtown Jamestown

2.0 of 5
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200 West Third Street, Jamestown, NY 14701
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1 room 1 guest
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BEST WESTERN PLUS Downtown Jamestown
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184 Reviews from our TripAdvisor Community

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Traveler rating
    58
    53
    47
    17
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Lawrenceburg, Kentucky
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

it was a great place nice clean rooms and friendly staff. beds were very comfy could have had better parking. and breakfast was good. they went out of their way to help me when I checked out would stay there again for sure was nice town

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Utica, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great room, very comfortable. Very helpful staff. A little pricy and I would stay outside of town for a less expensive stay, but for Lucy Fest the Best Western is central to all activities. Remodeled breakfast area and pool wall looks great!

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Calais
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This motel is in dowtown Jamestown. You can imagine that a lot of their business is probably visiting sports teams, etc. The room was actually pretty nice; but the lobby is something out of a Soviet-era tourist hotel. Our WiFi didn't work, but ATT eventually got it going after a couple of calls from the desk. The desk clerk was... More 

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We take your feedback seriously and hope it will help us provide excellence in the future. If there is anything we can assist you with please feel free to contact the hotel directly. Thank you. More 

Appleton, Wisconsin
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean room and initial staff member checking us in was super helpful. Pool area was clean and a nice size for kids. The next morning the breakfast was a mess. Nothing worked, the room was actually a mess. There seemed to be alot of employees mulling about but only one who was solely responsible for front desk, phones and taking... More 

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I am curious about what did not work equipment wise in the morning as I was not aware of any issues that happened. I would love for you to contact me with details so that I can look into anything that may have happened. Thank you for bringing your concerns to my attention. More 

scranton, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Breakfast was very poor. They only served those round eggs no scrambled eggs and there was only white bread and english muffins. There were no bagels or other muffins. The fruit looked very old. We had to find parking on the street due to the hotel being fully booked.

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I apologize that the breakfast selection was not as you would have liked. We are limited right now to egg choices due to a shortage but we are hopeful that comes to an end soon. As far as parking I am sorry you encountered parking concerns. During full capacity times parking in the main lot... More 

Scottsdale, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I like staying here when I come to Jamestown, New York. The place is in a part of town that I like to visit and walk around in the morning, staff is friendly and the place looks nice and the beds are comfortable. The building is solidly built so I rarely hear people in other rooms

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to leave us a review. We appreciate your positive comments and are happy to hear you enjoyed your stay. We hope to see you again soon! More 

Shrewsbury, Pennsylvania, Usa
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western's a terrific place to stay while visiting Jamestown and the surrounding area. The entire staff is terrific and driven by providing terrific customer service. The facilities have been renovated to improve guests' stays. The free breakfast is excellent, and there are lots of things to do while visiting the area. You won't regret choosing the Best Western... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. It was wonderful to hear you enjoyed your stay. We are always pleased to know that we took care of your travel needs. We hope to serve you again soon. More 

washington dc, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We will without doubt be returning to this Jamestown location...the staff was warm and helpful, always available for questions and assistance, and prompt with requests. The pool area was clean and well stocked with fresh towels, and was a pleasure to enjoy. Nothing that was not wonderful about this hotel!

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. It sure did make us smile. We hope you will come see us again!!! More 

New Milford, New Jersey
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My girlfriend and I recently attended the 2015 Lucy Fest in Jamestown. This was our second time. We previously stayed at this Best Western and enjoyed it. Unfortunately, on this occasion we did not have the same experience. We arrived at about 12:15a, checked in and went to our room. There was no shampoo or conditioner, so I went down... More 

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to write a review. I apologize that we did not handle your concerns as promptly as they should have been handled. I did take care of the staffing issue on this end and I sincerely apologize your concerns were not handled as they should have been. Thank you for bringing it to my attention. More 

Lakewood, Ca., United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 28, 2015

Air conditioning was too loud to sleep by, but used it during the day. The weather was unusually hot and humid. First time in Jamestown, visiting friends with family. We were close enough to reach Lake Chitaqua easily.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I apologize your AC unit was loud. In the future please feel free to let us know about a concern so we can try and resolve the issue for you. I appreciate you bringing it to our attention. We hope to see you again soon. More 

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