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BEST WESTERN PLUS Downtown Jamestown

2.0 of 5
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200 West Third Street, Jamestown, NY 14701
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BEST WESTERN PLUS Downtown Jamestown
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Ranked #3 of 6 Hotels in Jamestown
A recent review
3 of 5 stars reviewed yesterday
Mary K Hamburg, NY, United States
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154 reviews from our community

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    38
    14
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Hamburg, NY, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel was undergoing some improvements. A bit dusty. I wish I had asked as I was there for 1 night and would have appreciated a quieter and cleaner stay. I know that the improvements are necessary in hotel industry. Having said this, the hotel is affordable, has a good pool (no hot tub) and is located in a decent... More 

Review collected in partnership with Best Western

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Toms River, New Jersey
1 review
3 of 5 stars Reviewed 3 weeks ago

After I left I was charged $40.00 for 2 towels I did not take called them about 15 times. Malissa was to call me back never did. Had to go to the bank to put a stop payment on the $40.00 charge . Because I never took the towels, So bring your towels to the desk when leaving???

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Rochester, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Well kept, friendly and convenient - have stayed multiple times for the past 5+yrs. Currently renovating but dust was a minimum, and everything worked. You can count on the staff to resolve issues (though we rarely have had a problem)

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you!! We enjoy reading such wonderful comments and are happy to hear you enjoyed your stay!! We look forward to seeing you again. More 

Buffalo, New York
1 review
5 of 5 stars Reviewed March 22, 2015

Thank you for a great weekend! Brought the kids swimming and were very accommodating. Once the construction is complete it will be beautiful. Very friendly staff. Parking is a bit tough in the lot but everything else was great!

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We are happy to hear you enjoyed your stay. I will be sure to share your compliments with the staff!! More 

Fairport, United States
1 review
3 of 5 stars Reviewed March 20, 2015

The hotel is in the process of an upgrade. The room was clean and comfortable. I did not use any of the amenities although they had a pool and the water was very warm. The staff was pleasant and very helpful. The location is in the center of town and close to everything.

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We appreciate your feedback. We hope to see you again. More 

1 review
3 of 5 stars Reviewed February 17, 2015

OK BECAUSE IT IS RIGHT ACROSS THE STREET FROM THE RINK but it has almost No parking. I never got a parking space all weekend. On street parking in the winter is a little tuff! The breakfast need a little help as well

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. I apologize about parking. When the hotel is at full capacity we utilize our overflow parking lot that is across the street. I realize this is not convenient in the winter time. I hope you will visit us again. More 

Valencia, PA, United States
1 review
2 of 5 stars Reviewed February 17, 2015

Good: 1) This hotel was convenient to the Jamestown Arena and was near many restaruants. 2) The staff was accomodating to our large group of hockey families. Bad: 1) The hotel was generally clean except that I found a roach in the bathroom in my room. 2) The staff was not flexible with the 11AM check-out time

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for your review. As I stated of course the hotel take precautionary measurements against any type of bugs and there is no evidence we were able to find that suggests you may have found something in your room. However, I am sorry you encountered an issue and please know you can bring any issue to our attention while... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed February 3, 2015

Friendly welcome staff with good knowledge of local establishments. Made me feel right at home and comfortable. Location is right downtown and within very close walking distance to many shops/restaurants/bars. I was very impressed with the cleanliness of the rooms.

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. I will share your positive comments with all the staff. We are so happy you enjoyed your stay and we hope to serve you again in the future. More 

Erie, United States
1 review
2 of 5 stars Reviewed January 23, 2015

leaking roof, parties in the lobby made it uncomfortable to relax for a minute. The stair well roof had huge mold stains and a can of mold remover placed along the wall. The toilet leaked brown water around the base and the red light for messages blinked all night. The desk could not turn it off. The 330am drinking party... More 

Review collected in partnership with Best Western

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Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for taking the time to write a review. As far as any mold issue goes. We had a roof issue that was just resolved. It only affected a restricted area of the stairwell and of course has been resolved. I apologize the message light on your phone was an issue. I will be sure to check into that.... More 

1 review
4 of 5 stars Reviewed January 20, 2015

Excellent hotel. A group of 15 stayed here for 2 nights. Nice and close to nightlife and directly across from the Arena that we played hockey in. Hotel staff were very friendly. Safe and easy parking. We will be back for sure. Very enjoyable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Melissa C, General Manager at BEST WESTERN PLUS Downtown Jamestown, responded to this review

Thank you for the review. We are happy to hear you had a great stay. We look forward to seeing you again. More 

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