Water rained from the above fan, needed a towel over my shoulders to use the toilet. Staff did nothing to correct the problem! Most unfortunate, rooms are rather small also. Really unfortunate since the location is right and they do have a shuttle to JFK which we did not use. Our NYC friends do tell us that the public transit... More

A good place for an overnight stay very close to JFK airport. The accommodation is well presented and comfortable. The airport pick up service is efficient and also provides a drop of service at a subway station for those wishing to travel into New York City. A good self service breakfast.

I stayed at this hotel for a month before the hurricane and a week after. The hotel was clean but the rooms were very small especially for the price. The staff was average. The hotel was set with a generator in case we lost power, luckily we never did even though most of long island did, I gues we were... More

We booked this hotel for a one night stay upon our return from China. We had an early flight the next morning and wanted a hotel that was close and convenient. Called for the free hotel shuttle and waited for over an hour for it to arrive(keep in mind, we had just arrived from a 14 hour flight).Not the best... More

The hotel was close and convenient. They were quite busy and first sent me to a room already occupied. When I finally got my own room, it was quite clean and comfortable (the bed was very firm - I should have tried the other one.) the shuttle drivers were very nice and helpful. And the breakfast was quite good.

Very poor attitude, Rooms difficult to get in... So cramped, stuffed and difficult to get in. Poor cleanliness exhibited in almost every nook and cranny of the hotel, especially the room. There were cockroaches in the room with dirty towels hanging Nothing about this place is good. Room was too. Really tiny. Looks really cheap - sells expensive.

We stayed 1 night at JFK as we had a late flight arriving into New York. As I am in a wheelchair, we required specific rooms to stay in. The wheelchair accessible rooms are located on the ground floor.. but the one we had was tiny. There was no way I could manouver the wheelchair around the room. I had... More

The hotel is close to the car hire centre at JFK so is really handy if you arrive late. It's a bit shabby now, but the rooms are clean and the bed was really comfy. The staff were helpful. The breakfast was OK - rather 'plastic' but met our needs at the start of a long journey. It was fine... More

Worst thing in tiny bathroom with everything you need is toilet without cover. Since shelf to put cosmetics and lotions is just above, I kept worrying that something would fall in. This is such a simple problem to fix - only public toilets in the subway are without a cover, and it should never happen in a hotel.